A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.

Maersk

Customer Experience Consultant - 4PL

LCL Delivery Specialist

Customs Team Leader

Senior Software Engineer

Customer Experience Agent

Area Head of ATR and Financial Controlling, WAF

Flow Integration Lead

Customer Service Executive (8-month contract)

Less-than-Container Load - Product Manager

Maersk is seeking a Customer Experience Consultant 4PL to join its logistics organization. This role involves ensuring world-class customer service and operational excellence within 4PL solutions. The consultant will act as a strategic partner, coordinating logistics providers, optimizing end-to-end processes, and driving continuous improvement across the supply chain. Responsibilities include efficient shipment coordination and execution of service levels for assigned Supply Chain accounts.

Customs Process Administrator (CPA) / Douane Declarant

As Lead Logistics Customer Experience Agent, you are responsible of a number of assigned Supply Chain (SCM) accounts, taking the responsibility of the efficient shipment coordination as well as the correct execution of the Service Level agreed with clients.Maersk is looking for a Customer Experience Consultant 4PL to join our growing logistics organization. In this role, you will play a key part in ensuring world-class customer service and operational excellence within our 4PL (Fourth Party Logistics) solutions. You will act as a strategic partner to our customers, coordinating multiple logistics providers, optimizing end-to-end processes, and driving continuous improvement across the supply chain.If you’re passionate about logistics innovation, customer satisfaction, and process excellence, this is your opportunity to make an impact in one of the world’s most recognized logistics leaders.Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.Your Responsibilities<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ensure the delivery of a superior Customer Experience to our Maersk customers.</li><li class="leading-relaxed">Coach, develop, and build a high-performing team.</li><li class="leading-relaxed">Proactively identify issues and ensure they are resolved promptly and effectively.</li><li class="leading-relaxed">Drive root cause analysis and implement sustainable corrective actions.</li><li class="leading-relaxed">Outline, review, and continuously improve operational processes.</li><li class="leading-relaxed">Collaborate closely with cross-functional and global teams.</li><li class="leading-relaxed">Actively build and strengthen relationships with customers, understanding their business needs and priorities.</li><li class="leading-relaxed">Ensure adherence to Lean Management principles and Maersk standards.</li><li class="leading-relaxed">Develop a strong succession plan and maintain an updated team skill matrix.</li><li class="leading-relaxed">Monitor and achieve internal and external KPIs.</li><li class="leading-relaxed">Present and execute plans to improve productivity, efficiency, and cost control.</li><li class="leading-relaxed">Ensure balanced workload distribution and operational scalability.</li><li class="leading-relaxed">Lead and support new account implementations, including SOP/IOP development and system configuration.</li><li class="leading-relaxed">Drive transformation and change management initiatives within the operation.</li><li class="leading-relaxed">Support month-end closing, forecasting, and financial performance reviews.</li></ul>What We Are Looking For<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">At least 3 years of experience in a similar leadership role with direct or indirect reports.</li><li class="leading-relaxed">Proven Customer Service Management experience in International Transportation, Logistics, or Freight Forwarding.</li><li class="leading-relaxed">Academic background in International Trade, International Business, Logistics, or Business Administration.</li><li class="leading-relaxed">Advanced English (written and spoken) – capable of holding complex business conversations.</li><li class="leading-relaxed">Strong understanding of end-to-end supply chain operations and 4PL processes, including:</li><li class="leading-relaxed">Integration and coordination of multiple logistics providers.</li><li class="leading-relaxed">Design and execution of value-added logistics solutions.</li><li class="leading-relaxed">Use of data and visibility tools to optimize multi-party performance.</li><li class="leading-relaxed">Continuous improvement in customer supply chain strategies.</li><li class="leading-relaxed">Experience in transformation projects, 4PL coordination, or control tower operations is highly desirable.</li></ul>#LI-EM1#LI-HybridMaersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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CityBlock

RN Case Manager - hybrid

ChainGuard

Customer Success Manager - Enterprise

Customer Success Manager - Commercial

Customer Success Manager - Scaled

Enterprise Sales Engineer - Southeast

Enterprise Sales Engineer - Northeast

Manager, Enterprise Sales Engineering - East

ROLLER

Enterprise Technical Support Specialist

IT Officer

The RN Case Manager manages a panel of high-intensity members, providing integrated chronic disease and behavioral health care. This role involves collaborating with members to develop and oversee care plans, conducting clinical assessments, and coordinating with providers and community resources. The RNCM ensures comprehensive care, including medication management, addressing social needs, and maintaining thorough documentation, all while supporting members in achieving their health goals.

Ambulatory Care Clinical Pharmacist

RN Care Manager

Lead Physician Value Based Care

Manager, Business Performance Analytics

Pod Family Medicine Physician, Greensboro, NC

VP, Market Medical Practice- North Carolina Based

Community Health Partner

Hybrid RN Care Manager- Toledo Market

Total Rewards Director

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description:</h2>The RNCM manages a panel of rising and high intensity members to support integrated chronic disease and behavioral health care for the members. The RNCM collaborates with members to create a care plan and oversees progress to the plan, frequently reassessing needs, coordinating with providers and specialized resources, and partnering closely with the Community Health Partner to build trust and demonstrate advocacy.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Responsibilities:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Receive members from the engagement and care team, clearly communicating program expectations, including duration and goals.</li><li class="leading-relaxed">Complete self-efficacy and condition-specific screeners during the assessment and intake phase, along with behavioral health screeners like PHQ-9, GAD-7, AUDIT, and DAST-10 to identify behavioral health needs.</li><li class="leading-relaxed">Conduct in-person clinical examinations when appropriate and collaborate with care team members to determine member placement in programs of varying intensity.</li><li class="leading-relaxed">Prepare for and actively participate in case conferences, leading discussions when necessary.</li><li class="leading-relaxed">Develop a care plan in collaboration with the member and address social needs with the support of the Community Health Partner.</li><li class="leading-relaxed">Conduct regular clinical visits and follow-ups per program guidelines, monitoring routine therapeutic interventions and addressing member needs promptly.</li><li class="leading-relaxed">Collaborate with the care team to support a panel of assigned members, providing clinical assistance in health maintenance, chronic disease management, and co-occurring psychiatric disorder support.</li><li class="leading-relaxed">Perform medication reconciliation, administration, compliance, and education as part of member care.</li><li class="leading-relaxed">Address quality gaps prioritized by the contracted company and ensure thorough chart documentation and coding (ICD or CPT) to validate gap closures.</li><li class="leading-relaxed">Utilize care facilitation tools, electronic health records, and scheduling platforms to gather data, document member interactions, organize information, track tasks, and communicate with team members and community resources.</li><li class="leading-relaxed">Support members in achieving their care plan goals through coordinated and comprehensive care efforts.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Work Experience:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3+ Years of experience</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Education:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Graduate of an accredited school of nursing (R.N.)</li></ul>We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is:Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Medical Clearance (for Member-Facing Roles):</h2>You must complete Cityblock’s medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases.We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Us:</h3>Cityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet’s Sidewalk Labs along with some of the top healthcare investors in the country.Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.Over the next year, we’ll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community.Our work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Our Values:</h2>Aim for UnderstandingBe All InBring Your Whole SelfLean Into DiscomfortPut Members First<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About our Team:</h2>We employ a field-based, home-based care model and are committed to meeting members where they are--in their homes, in their community, and in our Hubs. We will go above and beyond to connect with Cityblock members in a non-judgmental, respectful and empathic manner, to meet their needs, and to provide feedback to the system as a whole as we strive to do better every day.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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