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Magic Media

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The Sr. Partner Innovation and Engagement Manager at PlayStation will drive initiatives to optimize partner experiences, from concept to reality.  Responsibilities include using partner journey maps to identify pain points and prioritize improvements, collaborating across teams to enhance the partner journey, and leading long-term projects for partner success.  This role requires fostering relationships with key publishing partners, designing loyalty programs, and utilizing data analysis to drive partner-centric initiatives. The successful candidate will lead cross-functional discussions, create compelling narratives for senior stakeholders, and champion a partner-first approach across PlayStation's programs and planning.

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<div class="job__description body"><div><p><strong>Why PlayStation?</strong></p>
<p>PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.</p>
<p>PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.</p>
<p>The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.</p></div><div><p><strong>Sr. Partner Innovation and Engagement Manager</strong></p>
<p><strong>San Mateo, CA / Hybrid&nbsp;</strong></p>
<p><strong>*</strong><em>PlayStation offers a global hybrid office/remote working model — Flex Modes — which aims to combine the flexibility of remote working with the magic of in-person collaboration. The model is built upon the principle of working together in-person as work requires, with the freedom to work remotely otherwise. We will consider fully remote candidates who are able to come in for 'Moments that Matter'.&nbsp;</em></p>
<p>As the Partner Innovation &amp; Engagement Manager, you will drive our efforts to create, transform plans to action, and optimize exceptional experiences for our partners. You will be responsible for seeing concepts to reality, driving innovation, fostering partner-first advocacy, and enhancing brand reputation. Your role will involve collaborating with cross-functional teams to develop and implement innovative solutions that elevate our brand and strengthen partner loyalty.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Use partner journey maps and feedback to identify pain points and prioritize initiatives with highest ROI potential to improve our partner experience with PlayStation</li>
<li>Collaborate with cross-functional teams to enhance and optimize the partner journey, addressing gaps and improving outcomes.</li>
<li>Lead long-term, multi-year projects focused on enabling partner success and efficiency</li>
<li>Lead ideation sessions to generate bold ideas for improving the partner experience with PlayStation</li>
<li>Explore opportunities to integrate new technologies, services or experiences to enhance interactions with us and drive positive outcomes</li>
<li>Design and implement loyalty programs that build trust with our publishing and development communities</li>
<li>Foster relationships with key publishing partners to drive continuous feedback for partner experience improvements and turn them into plans of action</li>
<li>Lead cross-functional team discussions to set clear goals, roles and establish timelines for initiatives or PS Partners experience changes</li>
<li>Tag into assigned projects at any stage to provide support, drive alignment and see initiative through to successful completion, ensuring deliverables meet objectives and timelines</li>
<li>Craft compelling narratives to influence Sr. Level stakeholders and gain buy-in for partner experience improvements.&nbsp;</li>
<li>Elevate and advocate for a holistic PS Partners experience in all actions - presentation creation, participation in internal events and forums</li>
<li>Champion for partner-first and partner-centric approaches for PS Partners and its programs&nbsp;</li>
<li>Foster partnerships and collaborations with our cross-functional teams to have PS Partners and it’s programs represented consistently and widely in all long-term planning for all impacted or relevant teams.</li>
<li>Analyze data and trends to drive partner-centric initiatives&nbsp;</li>
<li>Work with teams to evaluate feasibility and prioritize initiatives that yield measurable improvements</li>
</ul>
<p><strong>Qualifications:&nbsp;</strong></p>
<ul>
<li>Strategic Thinking: Strong critical and strategic thinking to connect cross-functional experiences and elevate partner-focused service delivery.</li>
<li>Data-Driven: Experience analyzing data and feedback to drive actionable recommendations and improvements.</li>
<li>Project Leadership: Proven ability to lead cross-functional initiatives and deliver refined experiences that enhance partner success.</li>
<li>Communication &amp; Advocacy: Excellent communication, negotiation, and presentation skills; able to influence at senior levels.</li>
<li>Execution Excellence: Demonstrated ability to initiate, lead, and see projects through to completion (“starter and finisher”).</li>
<li>Collaboration: Strong facilitation and collaboration skills, able to lead ideation across diverse teams and align towards a shared goal.</li>
<li>Big Picture &amp; Detail-Oriented: Ability to see both the macro vision and finer details required for success.</li>
</ul>
<p><strong>Preferred Qualifications:&nbsp;</strong></p>
<ul>
<li>Familiarity with the relationship between publishers, developers, and PlayStation.</li>
<li>Background in the games industry or B2B customer experience.</li>
<li>Understanding of development and publishing processes.</li>
</ul>
<p>#LI-SV1</p></div><div class="job__pay-ranges"><div class="pay-range"><div class="description"><div class="body"><span><p><span style="font-weight: 400;">&nbsp;<strong><em>Please refer to our&nbsp;<a href="https://www.playstation.com/en-us/legal/careers-privacy-notice/">Candidate Privacy Notice</a>&nbsp;for more information about how we process your personal information, and your data protection rights.</em></strong></span></p>
<p>&nbsp;</p>
<p><span style="font-weight: 400;">At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.&nbsp;<br><br></span><span style="font-weight: 400;">Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.&nbsp;<br><br></span><span style="font-weight: 400;">In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click </span><a href="https://www.playstation.com/en-us/corporate/playstation-careers/#:~:text=connections%20and%20culture.-,Career%20benefits,-Working%20at%20PlayStation" target="_blank"><span style="font-weight: 400;"><strong>here</strong></span></a><span style="font-weight: 400;"> to learn more.</span></p></span></div></div><p class="body body--medium">This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.</p><p class="body">$135,800 - $203,800 USD</p></div></div><div><p></p>
<p><strong>Equal Opportunity Statement:</strong></p>
<p><em>Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.</em></p>
<p><em>We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.&nbsp;</em></p>
<p><em>PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.</em></p>
<p></p></div></div>

Magic Media seeks passionate individuals to contribute to its global gaming projects.  Responsibilities include collaborating on games played by millions, fostering creative innovation within a diverse team, and contributing to all aspects of game development, from concept to launch. Ideal candidates possess 3+ years of gaming experience, excellent communication, strong technical and creative skills, and thrive in collaborative, multicultural environments.  The role involves working on various projects across console, PC, and mobile platforms.

<section aria-labelledby="job-description-title" class="styles--3vx-H" data-ui="job-description"><h2 id="job-description-title">Description</h2><div><p>Are you passionate about pushing the boundaries of gaming? Ready to be a part of a team that creates immersive experiences, innovative gameplay, and groundbreaking technologies? If so, Magic Media, a leading multinational company in the gaming industry, wants to hear from you!</p><p></p><h3>About Magic Media</h3><p>Magic Media is a pioneering media, entertainment and tech group powered by creativity and innovation. We have a physical presence in 15 countries and expertize in the areas of art, animation, cybersecurity, game development, software development, VFX and video production amongst others. We work with leading developers and publishers within the games and tech industry, providing support and solutions designed around individual needs and carried out by global experts.</p><p></p><p>At Magic Media, we don’t just make games – we create worlds. With studios and offices across North America, Europe, Asia, and beyond, our diverse team of industry veterans and rising stars work together to bring unforgettable gaming experiences to millions of players worldwide. Our portfolio spans across console, PC, and mobile platforms, and we’re driven by a shared commitment to creativity, inclusivity, and technical excellence.</p><p></p><h3>Why Magic Media?</h3><ul> <li> <strong>Global Impact:</strong> Work on projects that are played and loved by millions around the globe.</li> <li> <strong>Innovative Culture: </strong>We encourage bold ideas, foster creativity, and empower our teams to think outside the box.</li> <li> <strong>Diversity &amp; Inclusion:</strong> We believe that diverse perspectives make our games richer and our team stronger.</li> <li> <strong>Professional Development:</strong> Whether through workshops, mentorship, or industry events, we support continuous learning and career growth.</li> <li> <strong>Exciting Work Environment: </strong>Experience a culture that blends the thrill of gaming with the professionalism of a multinational company. Our studios are equipped with state-of-the-art technology and offer a dynamic, collaborative atmosphere.</li> </ul></div></section><section aria-labelledby="job-requirements-title" class="styles--3vx-H" data-ui="job-requirements"><h2 id="job-requirements-title">Requirements</h2><div><p>We are always on the lookout for talented and passionate individuals who want to shape the future of gaming. Whether you're a<strong> game developer, artist, programmer, producer, marketing expert</strong>, or a<strong> business professional</strong> with a love for the gaming industry, we encourage you to connect with us.</p><p></p><h3>Your Profile:</h3><ul> <li>Passion for games and the gaming industry.</li> <li>3+ years of experience in the gaming world.</li> <li>Excellent English communication skills.</li> <li>Strong creative and technical skills.</li> <li>Ability to work effectively in a collaborative, multicultural environment.</li> <li>A desire to learn, adapt, and innovate.</li> </ul><p></p><h3>How To Apply:</h3><p>Please send your CV stating the department you wish to work for, along with any links to your portfolio.</p><p><strong>By submitting your CV now, you’ll be among the first to be considered when new opportunities arise. Join our talent pool and stay updated on roles that match your skills and interests. Your application will be kept on file, and our Talent Acquisition team will reach out when a suitable opportunity matches your profile.</strong></p><p></p><p></p></div></section><section aria-labelledby="job-benefits-title" class="styles--3vx-H" data-ui="job-benefits"><h2 id="job-benefits-title">Benefits</h2><div><ul> <li>Permanently remote position.</li> <li>An opportunity to hone and improve your skills by applying them to a diverse variety of engaging projects.</li> <li>Be part of an international group with offices worldwide.</li> <li>Career growth and development.</li> <li>Working closely with a team of like-minded people in a fast-paced, multicultural environment.</li> <li>Ongoing training and professional self-improvement opportunities.</li> <li>Flexible working hours.</li> <li>An inclusive culture and open communication.</li> </ul><p></p><h3>Stay Connected:</h3><p>Follow us on social for the latest news about our games, upcoming releases, and potential job openings.&nbsp;</p><p></p><ul> <li>LinkedIn: Magic Media</li> <li>Instagram: @magicmedia_official</li> <li>Facebook: @MagicMediaOfficial</li> <li>Twitter: @LetsCreateMagic&nbsp;</li> <li>TikTok: @magicmediaofficial</li> </ul><p></p><p>We can't wait to discover new talent that will help us craft the future of gaming. If you're ready to level up your career with a company that’s as passionate about games as you are, get in touch and let’s create magic!</p><p><strong>Please note that while we currently might have no active job openings, we appreciate your interest in our company and look forward to considering your application for future opportunities.</strong></p></div></section>