Magic School

Events Coordinator

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MagicSchool is the premier generative AI platform for teachers, serving over 6 million educators worldwide. This Events Coordinator role is critical for the Events & Regional Marketing team, focusing on managing logistics, vendors, and all behind-the-scenes details for national and regional events. The ideal candidate thrives on precision, organization, and proactive problem-solving, ensuring flawless execution and support for event operations.

Senior Product Designer

WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 6 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at our website and connect with our passionate community on our Wall of Love.As an Events Coordinator, you’ll be the operational backbone of our Events & Regional Marketing team—managing the logistics, vendors, and behind-the-scenes details that bring our national and regional events to life. You’ll support the Events & Regional Marketing Specialists and Managers to ensure every booth, shipment, and setup runs flawlessly to make our national and regional events come to life.This is a role for someone who thrives on precision, loves checklists, and takes pride in turning chaos into calm. You’ll move quickly, balance multiple priorities at once, and anticipate what’s needed before anyone asks. If you’re detail-obsessed, eager to learn, and ready to make an impact fast, you’ll fit right in.Responsibilities<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Event Operations & Logistics</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Manage logistics for national and regional events, including registration, shipping, AV, catering, travel, and booth coordination.</li><li class="leading-relaxed">Coordinate vendor relationships, order materials, and manage event shipping timelines and tracking.</li><li class="leading-relaxed">Maintain event inventories (booth assets, collateral, swag) and ensure materials arrive on time and in pristine condition.</li><li class="leading-relaxed">Support onsite execution: setup, breakdown, vendor check-ins, and attendee experience.</li><li class="leading-relaxed">Assist with post-event wrap-up: lead capture processing, reporting support, and invoice reconciliation.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Project Support & Team Enablement</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Maintain the event calendar, ensuring deadlines and milestones are up to date.</li><li class="leading-relaxed">Track all event assets, shipping numbers, and invoices in Asana/Notion.</li><li class="leading-relaxed">Support cross-functional communication with creative, sales, and operations teams.</li><li class="leading-relaxed">Provide administrative and coordination support to Specialists and Managers to ensure efficient event workflows.</li><li class="leading-relaxed">Update Asana/Notion project boards, calendars, and internal tracking docs in real time.</li><li class="leading-relaxed">Anticipate needs and flag blockers before they escalate—“proactive” is your default.</li><li class="leading-relaxed">Create and maintain checklists, timelines, and process documentation that keep the team running smoothly.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Communication & Collaboration</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Communicate clearly with internal teams and external partners to keep information flowing.</li><li class="leading-relaxed">Coordinate between Sales, Creative, and Marketing Ops to ensure every event has what it needs.</li><li class="leading-relaxed">Represent the Events team with professionalism and urgency—both internally and with vendors.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Success Looks Like</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Every event runs smoothly, with zero missed shipments or surprises.</li><li class="leading-relaxed">Logistics, vendors, and budgets are tightly organized and tracked.</li><li class="leading-relaxed">The team always knows where assets and shipments stand—no chasing.</li><li class="leading-relaxed">You’re proactive, detail-oriented, and anticipate needs before others do.</li><li class="leading-relaxed">You move quickly, prioritize ruthlessly, and keep calm under pressure.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">1–3 years in event coordination, marketing operations, or project support.</li><li class="leading-relaxed">Strong organizational and time-management skills; thrives in fast-moving environments.</li><li class="leading-relaxed">Exceptionally strong organizational and time-management skills; thrives in high-volume, fast-moving environments.</li><li class="leading-relaxed">Comfortable juggling multiple deadlines and priorities with precision.</li><li class="leading-relaxed">Proficiency in Google Workspace and project management tools (Asana, Notion, etc.).</li><li class="leading-relaxed">Excellent communication and vendor management skills.</li><li class="leading-relaxed">Bonus: Experience supporting B2B or EdTech events.</li></ul>Why Join Us?<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Work on cutting-edge AI technology that directly impacts educators and students.</li><li class="leading-relaxed">Join a mission-driven team passionate about making education more efficient and equitable.</li><li class="leading-relaxed">Flexibility of working from home, while fostering a unique culture built on relationships, trust, communication, and collaboration with our team - no matter where they live.</li><li class="leading-relaxed">Unlimited time off to empower our employees to manage their work-life balance. We work hard for our teachers and users, and encourage our employees to rest and take the time they need.</li><li class="leading-relaxed">Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and vision are also offered at very low premiums.</li><li class="leading-relaxed">Every employee is offered generous stock options, vested over 4 years.</li><li class="leading-relaxed">Plus a 401k match & monthly wellness stipend</li></ul>Our Values:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Educators are Magic: Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families.</li><li class="leading-relaxed">Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI.</li><li class="leading-relaxed">Community: Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs.</li><li class="leading-relaxed">Innovation: The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before.</li><li class="leading-relaxed">Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education.</li><li class="leading-relaxed">Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world.</li><li class="leading-relaxed">Excellence: Educators and students deserve the best - and we strive for the highest quality in everything we do.</li></ul>

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Remote</h2>Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.We encourage every member of the team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What this job can offer you</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">As a Customer Success Implementation Manager, you'll be a trusted advisor and advocate for our customers, ensuring a seamless onboarding experience, building strong relationships, and fostering long-term partnerships. The role focuses on customer onboarding and education, acting as the customer's go-to expert on product functionality and solutions and setting up their future success with Remote.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What do you bring:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Expertise in the customer lifecycle, with particular emphasis on the Onboarding phase</li><li class="leading-relaxed">Proven track record of growing and developing customers, with a keen ability to understand client needs and suggest targeted solutions.</li><li class="leading-relaxed">Ability to manage implementation/onboarding projects and and work closely with stakeholders from different teams</li><li class="leading-relaxed">Excellent attention to detail.</li><li class="leading-relaxed">A real passion for problem-solving and executing strategies across a wide variety of technical scenarios and customer verticals.</li><li class="leading-relaxed">Deep understanding of the different stakeholders in your book of business and how to address them in writing, speaking, and presenting.</li><li class="leading-relaxed">Fluent written and spoken English, with well-structured communication skills.</li></ul>We would consider a plus:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Knowledge of how global organizations and start-ups work.</li><li class="leading-relaxed">Readiness to work in a fast-paced environment.</li><li class="leading-relaxed">Understanding of remote working.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Key Responsibilities:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Own and coordinate the entire client onboarding/implementation process, collaborating closely with multiple internal teams across different products to ensure a smooth and successful start.</li><li class="leading-relaxed">Identify upselling and cross-selling opportunities during the Onboarding phase and relay this information to the client’s CSM for future growth and development</li><li class="leading-relaxed">Ensure delivery model is focused on quality and customer success outcomes.</li><li class="leading-relaxed">Monitor customer complaints and provide assistance to solve any concerns or problems.</li><li class="leading-relaxed">Gather customer feedback regularly and share with our Product, Sales, Global Operations, Finance, Legal, and Growth teams.</li><li class="leading-relaxed">Educate and train customers on key information and processes to set them up for success.</li><li class="leading-relaxed">Become a global HR expert, sharing your expertise on all of Remote’s products and services with our customers, especially in Employer of Record, Global Payroll, and Contractor management.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Practicals</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You'll report to: Manager, CSI</li><li class="leading-relaxed">Team: Customer Experience - Customer Success Management</li><li class="leading-relaxed">Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify;</li><li class="leading-relaxed">Start date: As soon as possible</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Application process</h2>1. Take home test2. Interview with recruiter3. Interview with team members (no managers present)4. Interview with future manager5. Bar Raiser Interview#LI-DNPRemote's <a href="https://www.notion.so/remotecom/people-Total-Rewards-1945bce8d3924ece9421ba8630f57b0c" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Total Rewards philosophy</a> is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.The annual salary range for this full-time position is$23,640 - $66,480 USD<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Benefits</h2>Our full benefits & perks are explained in our handbook at <a href="http://remote.com/r/benefits" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">remote.com/r/benefits</a>. As a global company, each country works differently, but some benefits/perks are for all Remoters:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">work from anywhere</li><li class="leading-relaxed">flexible paid time off</li><li class="leading-relaxed">flexible working hours (we are <a href="https://remote.com/async" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">async</a>)</li><li class="leading-relaxed">16 weeks paid parental leave</li><li class="leading-relaxed">mental health support services</li><li class="leading-relaxed">stock options</li><li class="leading-relaxed">learning budget</li><li class="leading-relaxed">home office budget & IT equipment</li><li class="leading-relaxed">budget for local in-person social events or co-working spaces</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">How you’ll plan your day (and life)</h2>We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at <a href="https://remote.com/async" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">remote.com/async</a>.You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.If that sounds like something you want, apply now!<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">How to apply</h2>1. Please fill out the form below and upload your CV with a PDF format.2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see <a href="https://www.notion.so/remotecom/Guidelines-on-using-AI-when-applying-for-a-job-at-Remote-11ccb4dadab4805f80a7c73b6567bd8f" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a>.Please note we accept applications on an ongoing basis.

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