Match Group

Sr. Machine Learning Engineer (MG AI)

Machine Learning Engineer (MG AI)

Senior QA Analyst

Product Operations Specialist

Staff Product Manager, Machine Learning and Recommendations

Sr. Product Manager (Core)

Hyperconnect is seeking a Sr. Machine Learning Engineer to join its MG AI team.  The team is responsible for developing and applying AI solutions for various products within Match Group, including Tinder and Hinge.  As a Sr. Machine Learning Engineer, you will play a crucial role in shaping the future of social discovery.  Responsibilities include researching and developing cutting-edge machine learning models, addressing various AI challenges, and collaborating with cross-functional teams to integrate AI solutions into products.  You will have the opportunity to work with large-scale datasets, explore innovative technologies such as large language models and vision-language models, and contribute to building an AI flywheel for continuous improvement.

Data Science II (Marketing Analytics)

<div class="section page-centered" data-qa="job-description"><div><b style="font-size: 24px;">MG AI 소개</b></div><div><br></div><div>MG AI는 하이퍼커넥트의 AI 기술을 활용하여 Tinder, Hinge를 비롯한 매치그룹의 다양한 제품에 기여하고 있습니다. 또한 기존의 기술로는 접근하기 어렵지만 머신러닝 기술을 통해 풀 수 있는 문제들을 찾아내고 해결하여 사용자 경험을 혁신합니다. 이를 위해 사용자들이 자신을 더 잘 표현할 수 있도록 돕는 도구를 만들고, 의미 있는 만남을 발견하는 과정에서 더 만족스러운 경험을 제공할 수 있는 새로운 기능들을 개발하고 있습니다.</div><div><br></div><div><br></div><div><b style="font-size: 24px;">MG AI ML Team 소개</b></div><div><br></div><div>ML Team은 사용자들에게 더 나은 경험을 제공하기 위해 모바일과 서버 환경에서 자연어 처리, 이미지 분석, 추천 시스템 등 다양한 분야의 AI 기술을 적극적으로 활용하여 연구 개발을 진행합니다. </div><div><br></div><div>이를 위해 함께 다음과 같은 문제를 해결할 수 있는 분들을 찾고 있습니다.</div><div>•&nbsp;Multi-modal 데이터를 효과적으로 활용하는 문제</div><div>•&nbsp;서로 다른 도메인에서 수집된 데이터 간 차이를 극복하는 domain adaptation 문제</div><div>•&nbsp;Multi-task 혹은 multi-label 분류 모델링에 대한 문제</div><div>•&nbsp;텍스트 및 이미지 요약과 평가 방법에 대한 문제</div><div>•&nbsp;추천 시스템에서 발생하는 diversity 및 long-tail 문제</div><div>•&nbsp;large language models 혹은 vision-language models을 활용한 새로운 피쳐 개발과 이를 위한 대규모 모델 학습, 튜닝 및 서빙 문제</div><div><br></div><div><br></div><div>MG AI에서는 제품에 포함되는 AI 기술을 연구하기 위한 노력들도 꾸준히 진행하고 있습니다. </div><div>다양한 prototyping을 진행하여 빠르게 기술의 실현 가능성을 판단하고, 제품화 이후 시스템의 지속적인 개선과 성장을 이끄는 AI flywheel을 구축하기 위해 다음과 같은 방법들을 찾아낼 수 있는 분들을 찾고 있습니다.</div><div><br></div><div>• Highly imbalanced 또는 noisy label 데이터를 다루는 방법</div><div>• 모델 요구사항이 지속적으로 변화하거나 초기 데이터가 부족한 상황에 대응할 수 있는 meta learning 방법</div><div>• 모바일 환경에서 짧은 latency를 유지하면서도 높은 성능을 달성하는 경량 모델과 최적화</div><div>• Large scale model을 학습하고, 실제 서비스 환경에서 초당 수백 또는 수천 개의 입력을 안정적으로 처리할 수 있도록 할 수 있는 modeling, optimization 및 distillation 방법</div><div>• 기존에 배포된 모델을 지속적으로 개선할 수 있는 continual/life-long learning 방법</div><div><br></div><div><br></div><div><b style="font-size: 24px;">ML Engineer 소개</b></div><div><br></div><div>ML Engineer는 최첨단의 모델을 연구하고 개선하는 과학자로서의 연구 능력과, 만들어진 모델의 시간/공간적 복잡도를 고려해 추론 성능을 극한으로 끌어올리는 공학자로서의 개발 능력이 필요합니다. </div><div>이런 능력을 바탕으로 실제 서비스에서 겪는 문제를 발견/정의하고, 문제해결을 위한 SotA 모델을 재현 또는 개발하고, 모델을 온디바이스 및 서버 환경에 배포하고, 이후 모니터링하며 지속적으로 모델을 개선하는 AI flywheel 을 구축하는 등 다양한 업무를 수행합니다. 이 과정에서 백엔드/프론트엔드/DevOps 엔지니어, 데이터 분석가, PM 등 다양한 전문조직과 적극적으로 협업하며 도움을 받습니다. </div><div><br></div><div>일하는 모습에 대한 조금 더 자세한 이야기는 다음의 내용을 참고하시면 좋습니다.</div><div>•<span style="font-size: 20px;">&nbsp;</span><a rel="noopener noreferrer" class="postings-link" href="https://speakerdeck.com/shurain/ai-in-social-discovery-blending-research-and-production">AI in Social Discovery(Blending Research and Production)</a></div><div>•<span style="font-size: 20px;">&nbsp;</span><a rel="noopener noreferrer" class="postings-link" href="https://career.hyperconnect.com/post/64d1ffea7b0f3d00016fc4e7">[How AI Lab Works] Head of AI - Shurain 인터뷰</a></div><div><br></div><div><br></div><div>연구의 결과물을 정리하여 논문 혹은 코드로 공개하는 것 또한 팀 목표 중 하나입니다. </div><div>제품에 사용하기 위한 목적으로 머신러닝 모델을 만들다 보면, 기존 연구로는 부족한 경우가 많습니다. 부족한 부분을 채우기 위해 진행된 연구의 결과물을 프로젝트 참여자들이 모두 함께 협업하여 연구의 의미 있는 부분을 정돈하고 가능하다면 코드와 함께 공개합니다. 그 결과, 지금까지 아래와 같은 대외적 연구 성과를 거둘 수 있었습니다.</div><div>- 2024년 <a rel="noopener noreferrer" class="postings-link" href="https://arxiv.org/abs/2410.18087">CUPID: 1:1 소셜 디스커버리 플랫폼을 위한 실시간 세션 기반 상호 추천 시스템 ICDM Workshop 발표</a></div><div>- 2023년 <a rel="noopener noreferrer" class="postings-link" href="https://openaccess.thecvf.com/content/ICCV2023/html/Kye_TiDAL_Learning_Training_Dynamics_for_Active_Learning_ICCV_2023_paper.html">TiDAL: 효율적인 학습 과정의 모델 행동에 기반한 액티브 러닝 기법 ICCV 2023 게재</a></div><div>- 2023년 <a rel="noopener noreferrer" class="postings-link" href="https://dl.acm.org/doi/abs/10.1145/3539597.3570439">모더레이션 환경에서 여러 분류 기준을 동시에 만족하기 위한 문턱값을 잡는 연구 WSDM 2023 게재</a></div><div>- 2022년 <a rel="noopener noreferrer" class="postings-link" href="https://aclanthology.org/2022.findings-emnlp.66/">대화 생성에서의 의미적 다양성을 높이는 연구 EMNLP 2022 게재</a></div><div>- 2022년 <a rel="noopener noreferrer" class="postings-link" href="https://link.springer.com/chapter/10.1007/978-3-031-19806-9_41">레이블 노이즈가 심한 환경에서 효과적으로 학습하는 방법 ECCV 2022 게재</a></div><div>- 2022년 <a rel="noopener noreferrer" class="postings-link" href="https://openreview.net/forum?id=rb4gLbiNil9">타깃 캐릭터의 몇가지 발화만을 이용하여 타깃 캐릭터를 모방하는 챗봇연구 NAACL 2022 게재</a></div><div>- 2022년 <a rel="noopener noreferrer" class="postings-link" href="https://aclanthology.org/2022.nlp4convai-1.18/">대화 생성 모델에서 예시를 활용하여 성능을 높이는 연구 ACL 2022 Workshop 발표</a></div><div>- 2022년 <a rel="noopener noreferrer" class="postings-link" href="https://arxiv.org/abs/2110.14131">모바일 환경에서 오디오 분류를 위한 distillation 기술 연구 ICASSP 게재</a></div><div>- 2021년 <a rel="noopener noreferrer" class="postings-link" href="https://ieeexplore.ieee.org/abstract/document/9679881">클릭률 예측을 위한 중요도 보존이 가능한 피쳐 정규화 연구 ICDM Workshop Best Paper 수상</a></div><div>- 2021년&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://arxiv.org/abs/2104.07553">Tabular Learning 기반 효율적인 Click-Through Rate Prediction 모델 ICLR 2021 Workshop 발표</a></div><div>- 2021년&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://arxiv.org/abs/2108.12582">효율적인 Retriever기반 Chatbot을 위한 Large-Scale Generative 모델 활용 연구 EMNLP 2021 게재</a></div><div>- 2020년 <a rel="noopener noreferrer" class="postings-link" href="https://arxiv.org/abs/2012.00321?fbclid=IwAR0PjlCywQFDOVtLBZTRoOf2IQU0wbI2RzrSQ23F-GuKbrD4iLcxRH4MywY">Long-tailed Visual Recognition 문제를 Label distribution shift 관점에서 해결하는 기술 CVPR 2021 게재</a></div><div>- 2020년&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://hyperconnect.github.io/Attentron/">퓨샷 러닝을 통한 Text-to-Speech(TTS) 기술 INTERSPEECH 2020 게재</a></div><div>- 2019년&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://hyperconnect.github.io/MarioNETte/">퓨샷 러닝을 통한 안면 재현 기술 AAAI 2020 게재</a></div><div>- 2019년&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://arxiv.org/abs/1904.03814">모바일에서 빠르게 동작하는 키워드 스팟팅 모델(TC-ResNet) INTERSPEECH 2019 게재</a></div><div>- 2019년&nbsp;<a rel="noopener noreferrer" class="postings-link" href="https://arxiv.org/abs/1904.03816v1">모바일 환경에 최적화된 경량 이미지 세그멘테이션 모델(MMNet) 아카이브 업로드</a></div><div>- 2018년 저전력 이미지 인식 대회(LPIRC) 2등</div><div><br></div><div>ML 연구가 잘 진행되기 위해서는 딥러닝 학습을 위한 인프라도 잘 갖추어져야합니다. </div><div>하이퍼커넥트에서는 ML Engineer들이 충분히 모델 개발 및 실험을 진행할 수 있도록 자체적인 딥러닝 연구용 클러스터를 구축하여 활용하고 있습니다. <a rel="noopener noreferrer" class="postings-link" href="https://hyperconnect.github.io/2020/12/21/deep-learning-cluster-1.html">DGX-A100 20대로 구성된 클러스터(총 160대의 A100 GPU)</a>를 사용할 수 있으며,를 포함한 다양한 on-premise 장비들을 연구개발에 활용할 수 있습니다. 추가적으로, 데이터 수집, 전처리를 포함한 자체적인 데이터 파이프라인을 클라우드 서비스를 활용하여 구축 및 운영하고 있습니다. 또, ML 모델의 제품화를 도와주실 다양한 소프트웨어 엔지니어 (백엔드/프론트엔드/DevOps/MLSE)분들과 함께 일하고 있습니다.</div></div><div class="section page-centered"><div><h3>Required Qualifications</h3><ul class="posting-requirements plain-list"><ul><li>AI/ML 도메인 전반에 대한 이해와 적어도 한 개 이상의 특정 도메인에 대한 깊이 있는 지식을 갖추고, 3년 이상의 관련 프로젝트 경험이 있으신 분</li><li>AI 기술의 서비스화에 관심이 많고 실제 서비스에 AI 기술을 통합하여 주요 지표를 유의미하게 향상시켜 본 경험이 있으신 분</li><li>여러 직군의 이해관계자와 협업할 수 있는 강력한 커뮤니케이션 능력을 갖추신 분</li><li>보통의 방법으로 풀 수 없는 엔지니어링 제약 조건을 AI 모델링 능력과 소프트웨어 엔지니어링 전반에 대한 깊은 수준의 이해를 바탕으로 해결할 수 있는 역량을 갖춘 분</li><li>지속적인 주도적 학습을 통해 팀의 AI/ML을 포함한 기술적 경쟁력을 만들고 유지하게 도와주실 수 있는 분</li><li>다른 ML 관련 직군 엔지니어의 성장을 도와본 경험이 있거나, 관련한 역량을 갖추신 분</li><li>학위나 국적은 무관하되 한국어로 원활한 의사소통이 가능한 분</li></ul></ul></div></div><div class="section page-centered"><div><h3>Preferred Qualifications</h3><ul class="posting-requirements plain-list"><ul><li>기계학습 관련 탑티어 학회 및 저널 (NeurIPS, ICLR, ICML, CVPR, ICCV/ECCV, KDD 등) 게재 실적 혹은 AI 관련 대회 수상 실적이 있으신 분</li><li>AI/ML 도메인 전반에 대한 방대한 지식을 자랑할 수 있으신 분</li><li>기계학습 관련 오픈 소스 개발에 참여해 본 경험이 있으신 분</li><li>클라이언트(Android, iOS), 백엔드를 포함해 AI/ML 분야 외 개발 경험이 풍부하신 분</li><li>A/B 테스트 실험 기획 및 타겟 KPI 지표를 정의하고, SQL기반 데이터 분석을 진행한 경험이 있으신 분</li><li>인과관계 분석 및 기타 통계 기법을 사용하여 데이터에서 의미 있는 통찰력을 발굴하고 의사결정에 활용해본 경험이 있으신 분</li><li>머신러닝 워크플로우의 자동화 경험이 있으신 분 (AutoML, hyperparameter optimization, 데이터 및 학습 파이프라인 구성 등)</li><li>영어로 원활한 의사소통이 가능하신 분</li><li>엔지니어링 팀을 리드해본 경험이 있으신 분</li></ul></ul></div></div><div class="section page-centered" data-qa="closing-description"><div>하이퍼커넥트가 채용하는 포지션에 지원하는 경우, 개인정보 처리에 관하여서는 본 개인정보처리방침이 적용됩니다:&nbsp;<a class="postings-link" href="https://career.hyperconnect.com/privacy">https://career.hyperconnect.com/privacy</a></div><div><br></div><div><br></div><div><span style="font-size: 10px;">#HPCNT</span></div></div>

large_AAA Learning Path.png

medium_AAA Learning Path.png

small_AAA Learning Path.png

thumbnail_AAA Learning Path.png

AAA Learning Path.png

AAA Roadmap

large_Unity Logo.png

medium_Unity Logo.png

small_Unity Logo.png

thumbnail_Unity Logo.png

Unity Logo.png

Cheatsheets

large_Courses.png

medium_Courses.png

small_Courses.png

thumbnail_Courses.png

Courses.png

Learn Game Dev

thumbnail_Rockstar.webp

Rockstar.webp

Rockstar Jobs

thumbnail_EA.webp

EA.webp

EA Jobs

thumbnail_Playstation.webp

Playstation.webp

Playstation Jobs

large_Indie Learning Path v2.png

medium_Indie Learning Path v2.png

small_Indie Learning Path v2.png

thumbnail_Indie Learning Path v2.png

Indie Learning Path v2.png

Indie Roadmap

small_Ubisoft.webp

thumbnail_Ubisoft.webp

Ubisoft.webp

Ubisoft Jobs

modern-badge-discord-icon_578229-169.avif

Join Discord

thumbnail_Epic Games.webp

Epic Games.webp

Epic Game Jobs

large_Game Dev Resources v2.png

medium_Game Dev Resources v2.png

small_Game Dev Resources v2.png

thumbnail_Game Dev Resources v2.png

Game Dev Resources v2.png

Job Resources

thumbnail_Riot Games.webp

Riot Games.webp

Riot Jobs

large_Unity Quiz v2.png

medium_Unity Quiz v2.png

small_Unity Quiz v2.png

thumbnail_Unity Quiz v2.png

Unity Quiz v2.png

Unity Quiz

08cafc09dac48d655284704f063dc64e.webp

CDPR Jobs

icons8-world-map-100.png

Remote Jobs

80ad888d-4837-48d9-8b65-0ffdee910f35.webp

Krafton Jobs

large_Pokemon C++ Intermediate.png

medium_Pokemon C++ Intermediate.png

small_Pokemon C++ Intermediate.png

thumbnail_Pokemon C++ Intermediate.png

Pokemon C++ Intermediate.png

Build Pokémon Game

thumbnail_a14feb4b393500244d0b8864bda07b2c.webp

a14feb4b393500244d0b8864bda07b2c.webp

Twitch Jobs

large_Learn C++.png

medium_Learn C++.png

small_Learn C++.png

thumbnail_Learn C++.png

Learn C++.png

Learn C++

thumbnail_865c7fd0-1ffd-4000-80b6-1e69d6665257.webp

865c7fd0-1ffd-4000-80b6-1e69d6665257.webp

Larian Jobs

large_Learn Unity.png

medium_Learn Unity.png

small_Learn Unity.png

thumbnail_Learn Unity.png

Learn Unity.png

Learn Unity

thumbnail_02_21_2024__11_00_53.webp

02_21_2024__11_00_53.webp

Wargaming Jobs

large_Top C++ Jobs.png

medium_Top C++ Jobs.png

small_Top C++ Jobs.png

thumbnail_Top C++ Jobs.png

Top C++ Jobs.png

Top C++ Jobs

Test your Unity Animations knowledge with this quiz! Explore concepts like Animator Controller, Blend Trees, and many more.

Test your Unity UI knowledge with this quiz! Explore essential concepts like Canvas, EventSystem and many more. 

Challenge yourself with this Unity Input System quiz! Test your skills in input mapping, device handling, and action events.

Take your Unity skills to the next level with Part 3 of this quiz, covering scripting, physics, rendering, and performance optimization!

Test your Unity expertise with this quiz, covering initialization to advanced rendering and physics!

Test your Unity knowledge with this comprehensive quiz, covering everything from MonoBehaviour basics to advanced physics, rendering, and optimization techniques across multiple difficulty levels!

Assess your knowledge of Unity's Rigidbody component and its advanced physics interactions with this in-depth quiz!

Test your understanding of Unity’s Physics, Movement, and MonoBehaviour with this insightful beginner-friendly quiz!

Dive into the fundamentals of open-world game development in Unity with this beginner-friendly quiz.

Challenge yourself with this beginner-friendly quiz on building an endless runner in Unity!

Test your beginner-level knowledge of Unity platformer development with this engaging quiz.

Test your basic knowledge of Unity and Unreal Engine with this beginner-friendly quiz on game development fundamentals.

This assessment evaluates your understanding of Unity's component-based architecture, how GameObjects and their components interact, the hierarchy system with nested GameObjects, and how to reference them in scripts.

This assessment evaluates your understanding of Unity's NavMesh system, including navigation baking, NavMeshAgents, pathfinding, obstacles, and scripting interactions with NavMesh to create AI-driven movement.

An assessment to test the correct usage of Unity's events and lifecycle functions in the context of the game "Clash Royale"

<p>- This assessment gives us an idea of your C++ skills<br>- Companies that evaluate this skillset in interviews: <strong>Rockstar Games, Ubisoft, Mayhem Studios, etc.</strong><br>- 10 Multiple Choice questions<br>- Average time to complete: <strong>7 to 10 minutes</strong></p>

<p>Let's assess your Data Structures! 📋<br>&nbsp;- This assessment gives us an idea of your problem solving skills using DSA<br>- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.<br>- 10 Multiple Choice questions<br>- Average time to complete: 7 to 10 minutes</p>

<p>Let's assess your Programming Patterns! 📋</p><p>- This assessment gives us an idea of your code architecture skills<br>- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.<br>- 10 Multiple Choice<strong> </strong>questions<br>- Average time to complete: 7<strong> </strong>to 10 minutes</p>

<p>Let's assess your OOPs skills! 📋</p><p>- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills<br>- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.<br>- 10 Multiple Choice questions<br>- Average time to complete:<strong> </strong>7 to 10 minutes</p>

<p>Let's assess your Unity Skills 📋<br><br>- This assessment gives us an idea of your Unity fundamentals<br>- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.<br>- 9 questions: 9 Multiple Choice<br>- Minimum score needed to qualify: 80%<br>- Average time to complete: 5 to 10 minutes</p>

Phonepe

Chargeback Specialist

Wind River

Member of Technical Staff - Technical Support

Senior Solutions Architect

Scale AI

Engagement Manager, Enterprise

Adyen

VP of Engineering, Developer Experience

Team Lead - Testing Enablement (In-Person Payments)

Fictiv

Senior Logistics Coordinator

Globalization Partners

Software Engineer II

Interactive Brokers

Legal Documentation Specialist

The Chargeback Specialist will handle disputes and chargebacks, act as an interface between the PhonePe Customer Support team, internal technical teams, and external businesses/services. They are responsible for resolving both technical and non-technical issues raised by customers on the PhonePe platform. This involves analyzing disputes, developing and monitoring solutions, providing feedback, maintaining records of problem analysis, and troubleshooting customer payment issues. They are expected to provide timely and accurate resolution to customer issues, address chronic system issues, provide process improvements, develop internal documentation and contribute to a team environment.

<p><span style="color: rgba(0, 0, 0, 0.6);">PhonePe was founded in December 2015 and has emerged as India’s largest payments app, enabling digital inclusion for consumers and merchants alike. </span></p>

Senior Manager, Business Finance - Lending

Software Engineer

Site Reliability Engineer – Audit & Compliance Enablement

Accounts Receivable & Bank Reconciliation Specialist

Associate Manager - Compliance (Share.Market)

Area Sales Manager (Kothrud)

Area Sales Manager - Nilgiris

Area Sales Manager

Senior Manager

<div><p><strong>About PhonePe Group:&nbsp;</strong></p> <p>PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.</p> <p><strong><span style="font-family: tahoma, sans-serif;"><span style="color: #000000;">Culture</span></span></strong></p> <p style="text-align: justify;"><span style="font-weight: 400;">At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right </span><span style="font-weight: 400;">&nbsp;</span><span style="font-weight: 400;">environment for you is just one of the things we do. We empower people and trust them to do the right </span><span style="font-weight: 400;">&nbsp;</span><span style="font-weight: 400;">thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a </span><span style="font-weight: 400;">&nbsp;</span><span style="font-weight: 400;">big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of </span><span style="font-weight: 400;">&nbsp;</span><span style="font-weight: 400;">the best minds in the country and executing on your dreams with purpose and speed, join us!</span></p> <p><iframe src="https://www.linkedin.com/embed/feed/update/urn:li:ugcPost:6602432465934082048?compact=1" width="380" height="214"></iframe></p></div><div><p><strong>JOB DESCRIPTION</strong></p> <p>&nbsp;</p> <table> <tbody> <tr> <td> <p><strong>Job Objective:</strong>&nbsp;</p> <p>We are looking for someone who can handle disputes/chargebacks, handle stakeholders,&nbsp; be the interface&nbsp; for PhonePe Customer Support team, internal technical team and external business / services. Responsible for providing timely and accurate resolution to both technical &amp; non technical issues raised by customers on the PhonePe platform.</p> <p>A Recon Specialist&nbsp; is expected to address chronic system issues, provide process improvements, develop internal documentation and contribute to a team environment, all while adhering to service level agreements.</p> </td> </tr> <tr> <td> <p><strong>Role Expectations:&nbsp;</strong></p> <p><strong>&nbsp;</strong></p> <ul> <li>Analysis of disputes/chargebacks with end to end closure post discussion with relevant stakeholders.</li> <li>Developing, owning and monitoring solutions for production and non-production environments and applications.</li> <li>Flexible to take up extra Initiative or additional work as per the organizational requirement&nbsp;</li> <li>Provide feedback from customer users to the team.</li> <li>Maintain on-going record of problem analysis and resolution activity in an on-call tracking system Desired Skills &amp; Education.</li> <li>Diagnosing, troubleshooting and fixing issues related to Customer payments.</li> </ul> </td> </tr> <tr> <td> <p><strong>Experience, Skills, Qualifications:</strong></p> <br> <ul> <li>2-3 years of experience in dispute management and in NPCI products.</li> <li>Proven success in a fast paced production support environment.&nbsp;</li> <li>Good in problem solving and analytical skills.&nbsp;</li> <li>Demonstrated ability to communicate effectively in writing, ideally with a successful track&nbsp;</li> <li>Record of responding to/resolving customer issues through written communication Excellent written and oral communications skills&nbsp;</li> <li>Prior experience in e-commerce or payments / web services domain as a Technical support executive • Ability to effectively work with cross functional teams.</li> <li>&nbsp;Possess ability to understand business problems and provide solutions/information related to the business requirements.&nbsp;</li> </ul> </td> </tr> </tbody> </table> <p>&nbsp;</p></div><div><p><strong>PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)</strong></p> <ul> <li style="text-align: left;"><strong>Insurance Benefits - </strong><span style="font-weight: 400;">Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance</span></li> <li style="text-align: left;"><strong>Wellness Program -</strong><span style="font-weight: 400;"> Employee Assistance Program, Onsite Medical Center, Emergency Support System</span></li> <li style="text-align: left;"><strong>Parental Support - </strong><span style="font-weight: 400;">Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program</span></li> <li style="text-align: left;"><strong>Mobility Benefits - </strong><span style="font-weight: 400;">Relocation benefits, Transfer Support Policy, Travel Policy</span></li> <li style="text-align: left;"><strong>Retirement Benefits - </strong><span style="font-weight: 400;">Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment&nbsp;</span></li> <li style="text-align: left;"><strong>Other Benefits - </strong><span style="font-weight: 400;">Higher Education Assistance, Car Lease, Salary Advance Policy</span></li> </ul> <p style="text-align: justify;"><strong><em>Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe <a href="https://blog.phonepe.com/tagged/people" target="_blank">on our blog</a>.</em></strong></p> <p><a href="https://www.phonepe.com/careers/" target="_blank"><strong>Life at PhonePe</strong></a></p> <p><a href="https://www.phonepe.com/press/" target="_blank"><strong>PhonePe in the news</strong></a></p></div></div><div class="divider" role="separator"></div>

Follow Mayank - career advice

Follow Mayank Grover for game development resources

Free | C# | Midnight Pizza Fight

Free | C++ | Lethos

Free | C++ | Pong

Follow Abhishek - tech content

Follow Abhishek Smith for game programming content

This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.