Matic Robots

Robotics Operations Interns

Robotics Operations Associate

Product & Customer Ops Associate

Hardware Reliability Engineer - Electrical

Electrical Design Engineer

Innendienstmitarbeiter Personal Computer für den Mittelstand (f/m/d)

Außendienstmitarbeiter Personal Computer für den Mittelstand (f/m/d)

North America Workstations Category Lead

Financial Associate  - Accounts Payable

Kefir Games

Technical UI Artist (Unity3D)

Senior UI/UX designer

Sledgehammer Games

Senior Technical Animator - Sledgehammer Games

Lead Character Artist - Sledgehammer Games

Character Artist - Sledgehammer Games

Our vision is to create a world where innovation drives extraordinary contributions to humanity. This vision guides everything we do, how we do it, and why we do it.Our technology – a product and service portfolio of personal systems, printers, and 3D printing solutions – was created to inspire our vision and we are doing everything in our power across climate action, human rights, and digital equity to make it so.We believe thoughtful ideas can come from anyone, anywhere, at any time. And all it takes is one to change the world.

Software DevOps Engineer

GoLang Developer

Software Quality Assurance

Developer, Java & Microservices

Marketplace Manager, Asia Pacific Japan

SDET full stack developer

<div class="css-ey7qxc"><div data-automation-id="jobPostingDescription" class="css-1ul5adm">Innendienstmitarbeiter Personal Computer für den Mittelstand (f/m/d)Description -Als Technologieunternehmen sind wir bei HP Inc. davon überzeugt, dass eine gut durchdachte Idee die Kraft hat, die Welt zum Besseren zu verändern. Unser Produkt- und Dienstleistungsportfolio, das Personal Computern, Drucklösungen für den Heim- und Büroeinsatz, digitale Industriedruck-maschinen und 3D-Drucker umfasst, hilft uns dabei, diese Ideen zum Leben zu erwecken. Bis 2030 wollen wir das nachhaltigste und gerechteste Technologieunternehmen der Welt sein. HP Österreich sucht eine/n motivierte/n Mitarbeiter/in zur Verstärkung unseres dynamischen Verkaufsteams. Als Innendienstmitarbeiter für den Mittelstand betreust du österreichweit Endkunden aus dem Mittelstandssegment und arbeitest eng mit unseren Vertriebspartnern zusammen. Das Vertriebsportfolio umfasst Desktops, Notebooks, Workstations und ThinClients, den dazugehörigen Dienstleistungen sowie Audio- und Videolösungen für einen modernen Arbeitsplatz. Der Fokus liegt auf der Gewinnung von Neukunden. Deine Aufgaben: <ul><li>Identifikation und Akquisition von Neukunden </li><li>Aufbau einer starken Kundenbeziehung</li><li>Strategische Platzierung unseres umfangreichen Produkt- &amp; Lösungsportfolios beim Kunden</li><li>Umsatz- und Ergebnisverantwortung </li><li>Entwicklung maßgeschneiderter Kundenlösungen</li><li>Angebotsmanagement und Bearbeitung von Ausschreibungen gemeinsam mit unseren Vertriebspartnern</li><li>Regelmäßige Erstellung und Aktualisierung von Umsatzprognosen sowie Einleitung von Maßnahmen zur Zielerreichung</li><li>Intensive Zusammenarbeit mit verschiedenen internen Abteilungen und unseren Vertriebspartnern</li></ul>Was wir uns von dir wünschen:<ul><li>Abgeschlossene Ausbildung</li><li>Interesse an neuen Technologien rund um den Personal Computer</li><li>Vertriebsorientierung, Freude an der Ansprache neuer Kunden</li><li>Selbständige Arbeitsweise und hohe Eigenmotivation</li><li>Hohes Verständnis und schnelle Auffassungsgabe für individuelle Kundenbedürfnisse</li><li>Verhandlungssicheres, kompetentes Auftreten und sehr gutes sprachliche Ausdrucks- und Präsentationsfähigkeiten</li><li>Hohes Verantwortungsbewusstsein und Durchsetzungsvermögen</li><li>Analytische Fähigkeiten und technische Grundkenntnisse zur Angebotsoptimierung</li><li>Deutsch als Muttersprache oder gleichwertiges Niveau sowie gute Englischkenntnisse (in Wort und Schrift)</li><li>Sehr gute Teamfähigkeit</li><li>Fundierte Anwenderkenntnisse von Standard-Softwarelösungen (z.B. Microsoft Office)</li><li>Lern- und Veränderungsbereitschaft</li></ul>Was wir dir bieten:<ul><li>Eine mitarbeiterorientierte Unternehmenskultur - unseren «HP Way»: sehr gutes, kameradschaftliches Betriebsklima mit flachen Strukturen. Bei HP sind wir alle ‚per du‘ und legen großen Wert auf Zusammenarbeit. </li><li>Flexible Arbeitszeiten und Home-Office-Möglichkeiten</li><li>Ständige Weiterbildungs- und Entwicklungsmöglichkeiten</li><li>Für diese Position bieten wir ein interessantes Gehaltspaket (variable Vergütung mit Split 60/40, All-In, Vollzeit). Wir sind gesetzlich verpflichtet, das kollektivvertragliche Mindestgehalt (KV Handel für Angestellte; basierend auf der Gehaltstabelle für das Kalenderjahr 2024) anzugeben, das für diese Position derzeit € 38.038,-- brutto pro Jahr (Vollzeit/38,5 h pro Woche) beträgt - &nbsp;mit der Bereitschaft, je nach individueller Erfahrung und Qualifikation, mehr zu zahlen.</li></ul>Du denkst Du passt perfekt zu uns? Dann werde jetzt Teil der HP Familie und bewirb Dich auf unserer Karriereseite! Du möchtest noch mehr über uns erfahren:<a rel="noopener noreferrer" target="_blank" href="http://www.instagram.com/hpcareers">www.instagram.com/hpcareers</a><a rel="noopener noreferrer" target="_blank" href="http://www.linkedin.com/company/hp">www.linkedin.com/company/hp</a><a rel="noopener noreferrer" target="_blank" href="http://www.jobs.hp.com">www.jobs.hp.com</a>#LI-POSTJob -SalesSchedule -Full timeShift -No shift premium (Austria)Travel -50%Relocation -Equal Opportunity Employer (EEO) -&nbsp;HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.If you’d like more information about HP’s&nbsp;<a rel="noopener noreferrer" target="_blank" href="https://www8.hp.com/h20195/v2/GetDocument.aspx?docname=c08129225">EEO Policy</a>&nbsp;or your EEO rights as an applicant under the law, please click here:&nbsp;<a rel="noopener noreferrer" target="_blank" href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf">Equal Employment Opportunity is the Law</a>&nbsp;<a rel="noopener noreferrer" target="_blank" href="https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf">Equal Employment Opportunity is the Law – Supplement</a></div></div>

<div class="_descriptionText_4fqrp_201"><h1>Overview</h1>Matic is bringing families out of the stone age of remarkably dumb disc home robots. Humanity spends ~2.5 trillion hours annually on home chores, worth $25 trillion in wasted economic value at $10/hour. We are on a mission to recapture this time and value with fully autonomous, useful, elegant, and affordable Wall-E-esque home robots that families love and cannot fathom their lives without.&nbsp; Our approach In 2017, we observed 200+ self-driving car startups and an equal number of industrial robotics startups, but the home autonomy and robotics space had been dramatically overlooked. While AI is becoming more ubiquitous, families are still stuck spending dozens of hours per week on repetitive household chores. At Matic, we're leveraging advanced technology to address this problem. We've started by reimagining our first product in fully autonomous floor-cleaning robots. Just like consumers adopted Cell Phones, then PDAs, then iPods and Blackberries before adopting the iPhone to replace all, we believe that consumers will adopt single-purpose, elegant, and affordable robots that belong and become part of their homes first before we get one-robot-to-rule all chores. Our goal is to continue automating other forms of household labor, shipping useful, affordable, and privacy-first robots to our users that solve real problems while building iteratively toward more complex tasks and capabilities over time.Privacy firstOur robots are also private by design, with all the computes on the edge device. We believe that families shouldn't have to jeopardize their privacy just to get some help with the constant drudgery of home chores.Who we are We are a consumer robotics product company solving real customer problems. We start with a problem, think of an elegant solution in the form of robots, and conduct necessary research to build products that just work. We believe families want solutions to their problems, and AI &amp; robots enable us to solve them. Who we are NOT We are NOT a Robotics Foundation Model research lab, a humanoid builder, or a robotics software platform company. We build fully autonomous, useful, elegant, and affordable Wall-E-esque robotic products that kids, pets, and families love!<h1>About the role</h1>As a Product &amp; Customer Ops Intern, you’ll participate in the product launch as Matic scales from 100 customers to 1000s. The role is based out of our HQ in Mountain View, California. The ideal candidate will have a keen interest in working in a fast-paced and dynamic environment, organizing and setting up processes and logistics so that not a single detail is missed, and a passion for turning the first 1000 customers into our evangelists. The job will require interacting with a cross-functional team, answering customers' questions, triaging customer issues, and making sure that we exceed the expectations of each customer. You will work closely with team members from our hardware, software, product, and marketing teams. Matic’s product team is obsessed with building robots/products that customers love. If you’re passionate about great design and obsessed with getting the details right, we’d love to talk to you about how you can work with us to help bring pioneering innovation in home robotics to consumers.What you'll doOwn the entire product operations pipeline from the moment the customer places an order to shipping products to onboarding to the successful resolution of all customers' inquiries and issues related to the product. <ul style="min-height:1.5em"><li>Serve as the primary point of contact for all customer inquiries via email and other communication channels. </li><li>Champion the product and customer experience within the company, sharing insights from customer interactions with the product to help improve it. Ensure that customer communications align with the brand’s voice and values, creating moments of delight at every interaction.</li><li>Collaborate closely with product, engineering, and marketing teams to resolve customer issues and continually improve support processes.</li><li>Track and analyze customer support and related product metrics (response times, issue resolution rates, customer satisfaction scores, priority issues, priority bugs, and most demanded new features) to identify areas for improvement and provide actionable insights.</li><li>Analyze customer support data to uncover trends, recurring issues, and areas for improvement across touchpoints and product</li><li>Track and analyze customer support metrics (response times, issue resolution rates, customer satisfaction scores) to identify areas for improvement and provide actionable insights.</li><li>Set up and own the logistics process from the shipment of products, accessories, returns, upgrades, etc.</li></ul>Onboarding Improvement:<ul style="min-height:1.5em"><li>Own the customer onboarding process, constantly looking for ways to enhance the experience. This could include updating FAQs, creating tutorial videos, and refining HubSpot workflows to ensure customers have what they need to succeed from the start.</li><li>Gather and analyze feedback from beta testers and new customers, using their input to refine the onboarding experience, reduce friction, and address common issues.</li></ul>Customer Logistics &amp; Order Fulfillment:<ul style="min-height:1.5em"><li>Oversee order fulfillment, ensuring smooth coordination of shipments, managing returns, and ensuring timely delivery of accessories and product replacements.&nbsp;</li><li>Develop and implement procedures to streamline the return and replacement process, ensuring a seamless customer experience while minimizing delays and errors.</li></ul>Process Optimization for Scaling:<ul style="min-height:1.5em"><li>Help drive the development of scalable systems for order fulfillment, returns, and customer support as we grow from 50 shipments to 500, 1,000, and beyond.</li><li>Support the transition to Shopify, ensuring all processes related to orders, payments, and customer logistics run smoothly during the migration.</li><li>Use data and analytics to identify bottlenecks or inefficiencies, working with the team to implement solutions that support our rapid growth.</li></ul>Customer Success:<ul style="min-height:1.5em"><li>Own all customer inquiries, support and delight customers through a deep understanding of product, empathy, and care</li><li>Turn each customer into a Matic evangelist</li></ul>What we look for<ul style="min-height:1.5em"><li>Bachelor's degree; MBA a plus</li><li>1+ years' experience in a Product Ops role (startup preferred)</li><li>User-centric, empathetic communication, and a 'get it done' mentality</li><li>Comfort with fast-paced, startup atmosphere -- you don’t shy away from the hard work</li><li>Risk-taking, a propensity for learning, and no fear of failure</li></ul>We'd love to hear from you if...<ul style="min-height:1.5em"><li>You love the details and making sure every detail is perfect</li><li>You are genuinely motivated to help those around you</li><li>You are passionate about learning outside of your normal comfort zones</li><li>You love diagnosing complex technical issues</li><li>You love to question the status quo and solve problems from first principles</li><li>You are excited to do your life's work</li></ul><h1>Our team</h1>Matic is a tight-knit and collaborative team, singularly focused on building products our customers will cherish. We’re ultra-hardworking people committed to solving tough problems that save our precious time and energy. At Matic, we're eager to take risks and test convention. We love diving headfirst into hard problems — even if it means some failures along the way. We work smart, hard, and long (in that order), chasing innovation and human impact. We highly value individual ownership and take meticulous pride in the work we do, knowing our efforts affect both one another and our customers.Those who value curiosity and learning and who don’t shy away from hard problems thrive at Matic. If you are genuinely committed to innovation and improving the lives of others, we’d love to hear from you.ApplyIf you're feeling excited about this opportunity at Matic, then apply, even if you don't feel that you meet every single requirement. We're eager to meet people who are keen to learn and are passionate about what Matic is building. We want to hear how you can contribute to our team in a variety of ways – not just the above boxes.</div>