Matific is a rapidly growing start-up company, making cool education products used in thousands of schools around the world. Matific is on a mission to empower teachers and give children all over the world access to state-of-the-art mathematics and science education. By combining great minds and creative souls, we make learning child's play.

Matific

Customer Support Specialist

Principal Data Engineer

Matific is a global EdTech provider offering an adaptive online learning platform for primary school mathematics, used by millions worldwide. This new Customer Support Specialist role focuses on enhancing customer experience by responding to support tickets, managing data uploads and integrity, and troubleshooting platform issues for North American users. It's ideal for a customer-focused individual with strong problem-solving skills and fluent English, eager to grow in a dynamic EdTech environment.

<p class="my-4 text-gray-700 leading-relaxed"><strong>ABOUT MATIFIC</strong></p><p class="my-4 text-gray-700 leading-relaxed">Matific is a leading global EdTech provider, delivering an adaptive online learning platform for primary school mathematics. With our product being utilised by millions of students, teachers and parents in 100+ countries we are helping educate the youth and bring equality to education. With over $50M USD invested and a global team of over 200+ employees, we are committed to achieving our goals. We’ve also picked up a number of awards including numerous CODiEs, Academics’ Choice and Edtech Digest to name a few.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>THE ROLE</strong></p><p class="my-4 text-gray-700 leading-relaxed">This is a newly created role due to the growth of our North American portfolio of customers. As a Customer Support Specialist, you'll be on the front lines of our customer experience. You’ll respond to support tickets, assist with data uploads, manage data integrity, and troubleshoot platform issues for users. This role is ideal for a passionate, customer-focused high performer with exceptional interpersonal and problem-solving skills, fluent English communication, and a strong desire to grow in a dynamic EdTech environment.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>KEY RESPONSIBILITIES</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Respond promptly and accurately to support tickets from users and our team in North America and English-speaking markets.</li><li class="leading-relaxed">Investigate issues, identify root causes, and guide users to solutions</li><li class="leading-relaxed">Escalate complex issues to engineering, product, or senior support as needed</li><li class="leading-relaxed">Manage data uploads, such as class rosters, student data, school/district bulk uploads</li><li class="leading-relaxed">Validate, clean, and maintain data integrity for user accounts, courses, and school records</li><li class="leading-relaxed">Monitor and follow up on pending tickets to ensure timely resolution</li><li class="leading-relaxed">Help produce and maintain internal and external documentation (FAQs, knowledge base articles, internal playbooks)</li><li class="leading-relaxed">Collaborate cross-functionally with Product, Engineering, and Operations teams to address bugs, feature requests, and system improvements</li><li class="leading-relaxed">Analyze support patterns and suggest process improvements</li><li class="leading-relaxed">Provide occasional training or walkthroughs to users (via email, video, or calls)</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Essential Qualifications & Skills:</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">High level of English proficiency (written and spoken)</li><li class="leading-relaxed">Strong interpersonal and customer-oriented mindset</li><li class="leading-relaxed">Excellent communication skills</li><li class="leading-relaxed">Comfortable multitasking, managing multiple tickets, and prioritizing workloads</li><li class="leading-relaxed">Strong attention to detail and a mindset for accuracy</li><li class="leading-relaxed">Ability to learn software tools quickly and adapt</li><li class="leading-relaxed">Problem-solving attitude, curiosity, and willingness to dig into issues</li><li class="leading-relaxed">Comfortable working in an international team environment</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Nice to Have / Plus:</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Previous experience in customer support, technical support, or helpdesk</li><li class="leading-relaxed">Familiarity with support ticketing systems (e.g. Zendesk, Freshdesk, HelpScout)</li><li class="leading-relaxed">Experience in EdTech or educational environments</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Opportunity to grow and develop your career in a fast-moving EdTech company</li><li class="leading-relaxed">Exposure to cross-functional collaboration (Product, Engineering, Operations)</li><li class="leading-relaxed">A supportive, global team with a mission-driven culture</li><li class="leading-relaxed">Training, mentorship, and ongoing learning</li><li class="leading-relaxed">Hybrid flexibility, paid time off.</li><li class="leading-relaxed">Remuneration in USD</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Location & Working Hours</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Hybrid Scheme (Office in Buenos Aires, DOT Mall area)</li><li class="leading-relaxed">Flexible hours (Most need to overlap with NA)</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>How to Apply</strong></p><p class="my-4 text-gray-700 leading-relaxed">Please submit your resume in English</p>

thumbnail_Rockstar.webp

Rockstar.webp

Rockstar Jobs

thumbnail_EA.webp

EA.webp

EA Jobs

thumbnail_Playstation.webp

Playstation.webp

Playstation Jobs

small_Ubisoft.webp

thumbnail_Ubisoft.webp

Ubisoft.webp

Ubisoft Jobs

thumbnail_Epic Games.webp

Epic Games.webp

Epic Game Jobs

thumbnail_Riot Games.webp

Riot Games.webp

Riot Jobs

08cafc09dac48d655284704f063dc64e.webp

CDPR Jobs

80ad888d-4837-48d9-8b65-0ffdee910f35.webp

Krafton Jobs

thumbnail_a14feb4b393500244d0b8864bda07b2c.webp

a14feb4b393500244d0b8864bda07b2c.webp

Twitch Jobs

thumbnail_865c7fd0-1ffd-4000-80b6-1e69d6665257.webp

865c7fd0-1ffd-4000-80b6-1e69d6665257.webp

Larian Jobs

thumbnail_02_21_2024__11_00_53.webp

02_21_2024__11_00_53.webp

Wargaming Jobs

medium_naughty dog.webp

small_naughty dog.webp

thumbnail_naughty dog.webp

naughty dog.webp

Naughty Dog Jobs

large_netflix.webp

medium_netflix.webp

small_netflix.webp

thumbnail_netflix.webp

netflix.webp

Netflix Jobs

large_supercell.webp

medium_supercell.webp

small_supercell.webp

thumbnail_supercell.webp

supercell.webp

Supercell Jobs

zynga_logo.jpg

Zynga Jobs

Test your Unity Animations knowledge with this quiz! Explore concepts like Animator Controller, Blend Trees, and many more.

Test your Unity UI knowledge with this quiz! Explore essential concepts like Canvas, EventSystem and many more. 

Challenge yourself with this Unity Input System quiz! Test your skills in input mapping, device handling, and action events.

Take your Unity skills to the next level with Part 3 of this quiz, covering scripting, physics, rendering, and performance optimization!

Test your Unity expertise with this quiz, covering initialization to advanced rendering and physics!

Test your Unity knowledge with this comprehensive quiz, covering everything from MonoBehaviour basics to advanced physics, rendering, and optimization techniques across multiple difficulty levels!

Assess your knowledge of Unity's Rigidbody component and its advanced physics interactions with this in-depth quiz!

Test your understanding of Unity’s Physics, Movement, and MonoBehaviour with this insightful beginner-friendly quiz!

Dive into the fundamentals of open-world game development in Unity with this beginner-friendly quiz.

Challenge yourself with this beginner-friendly quiz on building an endless runner in Unity!

Test your beginner-level knowledge of Unity platformer development with this engaging quiz.

Test your basic knowledge of Unity and Unreal Engine with this beginner-friendly quiz on game development fundamentals.

This assessment evaluates your understanding of Unity's component-based architecture, how GameObjects and their components interact, the hierarchy system with nested GameObjects, and how to reference them in scripts.

This assessment evaluates your understanding of Unity's NavMesh system, including navigation baking, NavMeshAgents, pathfinding, obstacles, and scripting interactions with NavMesh to create AI-driven movement.

An assessment to test the correct usage of Unity's events and lifecycle functions in the context of the game "Clash Royale"

<p>- This assessment gives us an idea of your C++ skills<br>- Companies that evaluate this skillset in interviews: <strong>Rockstar Games, Ubisoft, Mayhem Studios, etc.</strong><br>- 10 Multiple Choice questions<br>- Average time to complete: <strong>7 to 10 minutes</strong></p>

<p>Let's assess your Data Structures! 📋<br>&nbsp;- This assessment gives us an idea of your problem solving skills using DSA<br>- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.<br>- 10 Multiple Choice questions<br>- Average time to complete: 7 to 10 minutes</p>

<p>Let's assess your Programming Patterns! 📋</p><p>- This assessment gives us an idea of your code architecture skills<br>- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.<br>- 10 Multiple Choice<strong> </strong>questions<br>- Average time to complete: 7<strong> </strong>to 10 minutes</p>

<p>Let's assess your OOPs skills! 📋</p><p>- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills<br>- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.<br>- 10 Multiple Choice questions<br>- Average time to complete:<strong> </strong>7 to 10 minutes</p>

<p>Let's assess your Unity Skills 📋<br><br>- This assessment gives us an idea of your Unity fundamentals<br>- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.<br>- 9 questions: 9 Multiple Choice<br>- Minimum score needed to qualify: 80%<br>- Average time to complete: 5 to 10 minutes</p>

Casumo

Accountant

Activision

Executive Producer- Call of Duty

Senior Gameplay Animator

Engineering Team Lead - Activate

Glean

Delivery Excellence Manager (East Coast / EMEA hours)

Double Coconut

Mid React Native Game Developer

Penumbrainc

HR Assistant

Enphase Energy

Business Development Manager, HEMS

Associate Product Line Manager

Casumo, an international online casino company, is seeking a dynamic and detail-oriented Accountant to join its Finance team. This role involves maintaining financial ledgers, supporting month-end processes, ensuring accurate records across entities, and assisting with audits. The Accountant will contribute to efficiency improvement projects and ensure reliable financial operations through journal entries and process enhancements.

CRM Manager

Risk, Fraud & Payments Analyst

CRM Manager - UK

CRM Lifecycle Executive

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Company Overview:</h2><p class="my-4 text-gray-700 leading-relaxed">Welcome to Casumo, your passport to a world of fun, excitement, and responsible gaming. We're an international online casino company with a knack for creating unforgettable gaming experiences. Our secret sauce? A blend of innovation, security, and a dash of playful charm.</p><p class="my-4 text-gray-700 leading-relaxed">Nowadays, we're on the hunt for a dynamic and detail oriented Accountant!</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Position Overview:</h2><p class="my-4 text-gray-700 leading-relaxed">As our latest addition in our Finance team, you'll play an important role in keeping our financial operations running smoothly - maintaining ledgers, supporting the month-end process, and ensuring accurate records across our entities. Working closely with internal teams, you'll also assist with audits and contribute to projects that improve efficiency and support business goals. From journal entries to process improvements, your work will help ensure our finance function stays reliable and well-organised.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Responsibilities:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Maintain the financial and general ledgers of all group entities - prepare and post journal entries, perform accounts analysis and ensure business transactions are recorded accurately.</li><li class="leading-relaxed">Support the Senior Accountant and wider accounting team with day‑to‑day tasks as needed.</li><li class="leading-relaxed">Actively participate in the month‑end closing process - coordinate tasks, meet deadlines and ensure completeness.</li><li class="leading-relaxed">Build strong internal partnerships - liaise with other departments so relevant information is captured and maintained for reporting purposes.</li><li class="leading-relaxed">Perform period‑end reconciliations (balance sheet, income statement) for all group entities.</li><li class="leading-relaxed">Assist with key improvement projects - identify, plan and implement initiatives to boost quality, cut cost and streamline processes.</li><li class="leading-relaxed">Support the statutory audit and the preparation of financial statements - liaise with external auditors as required.</li><li class="leading-relaxed">Approve and post supplier invoices - ensure correct ledger accounts, reporting dimensions and adherence to authorisation procedures.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Requirements:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You hold - or are actively working towards obtaining - an ACCA qualification (or equivalent).</li><li class="leading-relaxed">Proficiency in Microsoft Excel is a must.</li><li class="leading-relaxed">Highly organised, proactive, and able to take initiative independently while also working as part of a team.</li><li class="leading-relaxed">You bring strong attention to detail, a sense of ownership and a desire to contribute to continuous improvement.</li><li class="leading-relaxed">You’re comfortable working in a dynamic environment and meet deadlines confidently.</li></ul><p class="my-4 text-gray-700 leading-relaxed">Think we're a good match? Apply now!</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Perks</h2><p class="my-4 text-gray-700 leading-relaxed">Being a part of the Casumo group provides an unparalleled experience. You’ll find yourself surrounded by the brightest minds within the most inspiring and collaborative office spaces! In addition to that, you’ll enjoy:</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Malta Office:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Private health insurance</li><li class="leading-relaxed">Wellness incentives, including a fitness allowance and mental well-being services</li><li class="leading-relaxed">Flexible national holidays: public holidays mean more time off, choose how and when to enjoy them!</li><li class="leading-relaxed">2 weeks Work From Anywhere (10 days), increased to 4 weeks (20 days) after longer duration of employment within the Company: explore the world while working remotely</li><li class="leading-relaxed">Gourmet lunches and healthy snacks prepared by our in-house chef</li><li class="leading-relaxed">Variety of discounts from local vendors</li><li class="leading-relaxed">Access to some of the greatest tools and platforms for developing your professional skills and building success within your role</li><li class="leading-relaxed">A range of training courses, known as Casumo College, for continuous learning and growth</li><li class="leading-relaxed">Social events for building strong relationships with colleagues from all across the organisation</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Macedonia Office:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Private health insurance</li><li class="leading-relaxed">Wellness incentives, including a fitness allowance and mental well-being services</li><li class="leading-relaxed">2 weeks Work From Anywhere (10 days), increased to 4 weeks (20 days) after longer duration of employment within the Company: explore the world while working remotely</li><li class="leading-relaxed">Office lunches - three times per week</li><li class="leading-relaxed">Access to some of the greatest tools and platforms for developing your professional skills and building success within your role</li><li class="leading-relaxed">A range of training courses, known as Casumo College, for continuous learning and growth</li><li class="leading-relaxed">Social events for building strong relationships with colleagues from all across the organisation</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Gib Office:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Private health insurance</li><li class="leading-relaxed">Wellness incentives, including a fitness allowance and mental well-being services</li><li class="leading-relaxed">Flexible national holidays: public holidays mean more time off, choose how and when to enjoy them!</li><li class="leading-relaxed">2 weeks Work From Anywhere (10 days), increased to 4 weeks (20 days) after longer duration of employment within the Company: explore the world while working remotely</li><li class="leading-relaxed">Office lunches - twice per week</li><li class="leading-relaxed">Access to some of the greatest tools and platforms for developing your professional skills and building success within your role</li><li class="leading-relaxed">A range of training courses, known as Casumo College, for continuous learning and growth</li><li class="leading-relaxed">Social events for building strong relationships with colleagues from all across the organisation</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Our ABC values:</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">ASPIRE</h3><p class="my-4 text-gray-700 leading-relaxed">At Casumo, "aspire" means pushing beyond the ordinary and transforming obstacles into stepping stones. Challenges are our breakfast of champions, and comfort zones are out of bounds. Mediocrity? Left behind. Our mantra? Dream big, aim high, and always be ready for the next adventure in innovation.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">BELIEVE</h3><p class="my-4 text-gray-700 leading-relaxed">Belief at Casumo isn't just a feel-good sticker; it's the glue that binds us. Turning "me" achievements into "we" victories, we're a tight-knit crew of dreamers, doers, and relentless supporters. With a high-five arsenal and a trusty cheerleading squad, we're on a mission to prove that together, we're not just strong; we're Casumo strong.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">CARE</h3><p class="my-4 text-gray-700 leading-relaxed">Care is our secret ingredient, the cherry on top of our game. It's not only about ensuring our players have a blast (responsibly, of course); it's about weaving a fabric of support so tight, even the toughest challenges can't tear us apart. From tailoring player experiences to being there for each other, we're all about creating memorable moments.</p>

Follow Mayank - career advice

Follow Mayank Grover for game development resources

Free | C# | Midnight Pizza Fight

Free | C++ | Lethos

Free | C++ | Pong

Follow Abhishek - tech content

Follow Abhishek Smith for game programming content

This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.

Customer Support Specialist

Principal Data Engineer

Job Details