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The Senior Manager Scrum Master will lead an agile squad, facilitating scrum ceremonies and ensuring team productivity. This role involves people leadership for junior Scrum Masters, championing Agile CoE standards, and removing blockers. The individual will support the Product Manager in backlog maintenance and defining the Definition of Done, while also reporting on scrum progress and capturing squad metrics. McDonald's is a global brand focused on growth, inclusivity, and positive impact.

McDonald’s Supplier Industry Placement

<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Company Description</h1>McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Job Description</h1>The Strategy & Planning team is focused on strategy formulation and prioritization, strategic and operational planning, program management, and vendor management efforts while building next-gen Total Cost of Ownership capabilities.The Agile Scrum Master Manager role reports to the Sr Manager, Agile / Ways of Working COE, PMO.As a Scrum Master Manager, you will be responsible for the daily operations of an agile squad, facilitating the work of the squad and scrum ceremonies, and ensuring the team is fully functional and productive. You will help the squad self-organize, focus on outcomes, and get work to a finished state. The Scrum Master is an Agile expert and helps the team and the organization at large understand what Scrum/Agile is and creates an environment that fosters high performing teams.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Accountabilities & Responsibilities</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">People Leadership for junior-level Scrum Masters to support their growth in Agile practices and career development.</li><li class="leading-relaxed">Ensure Scrum ceremonies (e.g., stand ups, sprint planning, sprint retrospectives, etc.) are executed properly, driving team to develop and deploy faster.</li><li class="leading-relaxed">Champion Agile CoE standards and processes within the team, being a front-line change agent.</li><li class="leading-relaxed">Support Agile Coach in educating the team, executing Agile best practices, promoting self-organization, and driving toward high-functioning teams.</li><li class="leading-relaxed">Eliminates blockers and external interferences to development progress.</li><li class="leading-relaxed">Helps Product Manager maintain the product backlog and holds team accountable to defining stories at the right level.</li><li class="leading-relaxed">Supports Product Manager in defining Definition of Done (DoD) for the product.</li><li class="leading-relaxed">Reports to the Product Manager and owns reporting and communication of scrum progress.</li><li class="leading-relaxed">Participates in scrum of scrums with other teams as needed.</li><li class="leading-relaxed">Addresses issues with their process and holds the squad to quality.</li><li class="leading-relaxed">Captures key squad metrics and supports team improvement.</li><li class="leading-relaxed">Maintains and cleans up JIRA in alignment with best practices.</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Qualifications</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5+ years’ experience in mentoring and guiding Agile teams.</li><li class="leading-relaxed">5+ years’ people leadership experience.</li><li class="leading-relaxed">Deep understanding of the Scrum framework, with a demonstrated history of mentoring high performing teams.</li><li class="leading-relaxed">Deep understanding Agile software delivery, the path to production and other operational aspects.</li><li class="leading-relaxed">Experience with Agile toolsets (e.g., Jira, Confluence, etc.)</li><li class="leading-relaxed">Exceptional communications and stakeholder management skills and strong Emotional Intelligence to read verbal and nonverbal cues in others so you can communicate effectively and cultivate healthy working relationships.</li><li class="leading-relaxed">Possess one or more Scrum certifications (CSM, PSM)</li><li class="leading-relaxed">Willingness and ability to live the values every day: Serve, Inclusion, Integrity, Community, and Family.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Preferred Qualifications</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Significant work experience playing an active role in Agile transformations.</li><li class="leading-relaxed">Demonstrated experience of coaching organization on Agile best practices</li><li class="leading-relaxed">Proficiency in change management techniques to facilitate cultural and organizational shifts.</li><li class="leading-relaxed">Previous experience in leading or contributing to an Agile Center of Excellence.</li><li class="leading-relaxed">Knowledge across several Agile frameworks including, Lean, Agile-Scrum, Kanban, Scaled Agile Framework (SAFe), Extreme Programing (XP).</li><li class="leading-relaxed">Experience working in a Quick Service Restaurant (QSR) industry.</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Additional Information</h1>Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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Cartwheel is seeking a team-oriented and mission-driven Eligibility Specialist to verify eligibility and benefits for families and students receiving services. This full-time, salaried, remote position reports to the Senior Manager of Revenue Cycle and collaborates with Health Plan Operations and Care Coordination teams. Key responsibilities include verifying patient eligibility, managing complex insurance issues, liaising with patients and carriers, and updating insurance information in the practice management system.

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<h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Join Cartwheel to help tackle the student mental health crisis. Kids spend most of their days in the classroom. And teachers and staff, who play a vital role in their development, are often the first to notice when something is off. But with 1 in 5 young people struggling with mental health, schools are getting crushed by a downward spiral in student crises and staff burnout. With large increases in federal funding for schools and the rise of telehealth, schools are reimagining what mental health support can look like. Cartwheel is an early-stage startup building technology-enabled mental health services that put schools at the center. We see our role as supporting on-campus counselors, psychologists, and school social workers who see kids every day. Instead of going around them, we collaborate with them. This means: * Earlier intervention* Higher student and family engagement in care* Better coordination among the trusted adults in a student’s life Kids shouldn't just aspire to get out of bed and drag themselves to class. They should be able to experience joy. They deserve to envision and build a life they’re excited to live. If you join Cartwheel, you’ll help make this vision a reality for millions of students across the country. We’re backed by top investors including Menlo Ventures, Reach Capital, General Catalyst, BoxGroup, and Able Partners, and we're looking for mission-driven teammates to join our team.#### ABOUT THE ROLEWe’re looking for a team-oriented and mission-driven Eligibility Specialist to verify eligibility and benefits information for families and students receiving services from Cartwheel. You will report to the Senior Manager of Revenue Cycle and work closely with our Health Plan Operations team and Care Coordination team.Role type: This is a W2, Full-Time, Salaried positionLocation: Remote, with in-person team retreats in BostonStart date: March 2025#### WHAT YOU’LL DO* Verify eligibility and benefits for patients with appointments including the deductible, coinsurance and co-pay information prior to the appointment date and document in the appropriate systems* Manage escalations of complex eligibility issues, including calling insurance carriers to resolve issues and communicating directly with families as needed.* Act as a liaison between patients, Care Coordinators, and insurance carriers to ensure all proper measures are taken and information is collected.* Work with appropriate parties to cancel or reschedule patients based on insurance information, as needed.* Update and validate insurance information in the practice management system.#### WHO YOU ARE Must have…* Prior work experience in eligibility or related patient intake and/or revenue cycle management functions in mental or behavioral health services.* Excellent organization, communication, and teamwork skills.* A passion for supporting the mental health of students including those from diverse communities.* Ability to learn quickly and desire to join an early-stage, rapidly-growing organization.Nice to have… * Proficiency in Spanish.* Experience working with Apero.* Experience in pediatric mental health and/or school-based clinical clinical services.* Experience working with health insurance carriers in the states in which Cartwheel currently operates * Experience working in a startup environment.The above is a summary of the role, not an exhaustive list. If you think that you have most of the above but not everything, please apply. We'd love to hear from you.#### WHY YOU’LL LOVE CARTWHEELOur hope is that Cartwheel will be your best career decision! In addition to tackling one of the biggest challenges of our time, at a company well-positioned to do so, you’ll have: * Competitive cash compensation between $50,000 to $60,000* Equity ownership stake in the company* High-quality health insurance with a $0 monthly premium option for employees* Dental, Vision, and Employer-Sponsored Life Insurance* 4 weeks of paid PTO (3 weeks any time + 1 week office closure in December)* Sick Leave + Holidays* 401K with 2% employer match* Team-based culture with mission-driven colleagues who will go to bat for youCartwheel is proud to be an equal opportunity employer. We embrace diverse backgrounds and perspectives and an inclusive work environment. We're committed to equal employment opportunity regardless of race, color, religion, ancestry, national origin, gender, sexual orientation, disability status, or veteran status. Cartwheel is proud to be an equal opportunity employer. We embrace diverse backgrounds and perspectives and an inclusive work environment. We're committed to equal employment opportunity regardless of race, color, religion, ancestry, national origin, gender, sexual orientation, disability status, or veteran status. We participate in E-Verify. Please be prepared to provide acceptable documentation to verify your identity and work authorization</h4>

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