Mellow Designs

Associate Creative Director | Design Background (5 - 7 Yrs)

Art Director | 5 - 7 Yrs | Branding Domain | Agency Background

Associate Creative Director with 5-7 years of experience in branding and visual identity. Must have expertise in Adobe Photoshop, Illustrator, and strong understanding of graphic design principles and typography.  Experience in leading a team of designers and guiding the design process is essential.

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 (AKA Senior Visual Designer / Graphic Designer Team Lead) ‍ Important note: Apply only if you have a portfolio link which has Branding &amp; Design Projects, with design aesthetics similar to or better than our website projects at www.mellowdesigns.co; we will shortlist you only if you have this. ‍ Job Summary ‍ Experience 5 - 7 years in digital and print design Qualification We need smart brains not certified ones. We look for creative people, not degrees. Timings 10:00 AM - 7:00 PM (Monday - Friday) Job Type: Full-time hybrid model (4 days in office, one day from home) (First 3 months would be the probation period) Job Location: Bengaluru/Bangalore We’re Looking For <ul><li>A skilled Associate Creative Director based in Bangalore (or ready to move).</li><li>Has a good understanding of the end-to-end branding and visual Identity processes and knows the exact amount of time and effort needed in each step.</li><li>Has a good understanding of graphic design principles and typography.</li><li>Has experience in leading a team of designers and guiding the design process.</li><li>Capable of designing and guiding and an expert in all creative cloud apps.</li><li>If you’re good at photography and video shoots, it's a bonus on your salary. </li></ul>
‍ Your Role <ul><li>Developing a visual language from scratch for branding projects. This includes forming a questionnaire to execute each bit of the brand with the team till making the brand guidelines. </li><li>Setting up a brand language and designing its collateral is a key ability of yours.</li><li>Partner closely with the Creative Director to come up with creative concepts for advertising campaigns.</li><li>You need to have the capabilities to bring in a great experience for the customer journey. You have to think of design in all mediums. How the brand would look and feel in-store, on the website, and on the ads. Each bit of it should be well thought out.</li><li>Bringing in new experiences or ideas for brands and establishing a high recall value for them must be a key intent while branding.</li><li>You will be coordinating with external vendors/resources and managing the execution of the design projects.</li><li>You will be monitoring and directing the photography projects.</li><li>You need to bring new ideas to the table and not copy stuff from other places.</li><li>You will be leading a team and coordinating with them to execute your ideas which are discussed with the creative director or your senior. </li><li>You have to assign tasks to your team on an everyday basis on the “ClickUp App” and make sure that they are on track with the timelines.</li><li>You have to make sure that you maintain the quality of the work by implementing the right systems in place.</li><li>You have to coordinate with an account manager who will be communicating with the client to arrange the brief calls. You have to take the briefs directly or assign people from your team so that you don't lose out on the quality of the work.</li><li>You have to visit the client's place to plan the execution of the designs.</li><li>Keep up to date with the latest trends. You should at least be following awwwards.com, Behance, creative bloq, etc. Sourcing custom &amp; quality design references for the client should be a piece of cake for you. </li></ul>
‍ Skills <ul><li>Must:</li><li>Adobe Photoshop</li><li>Illustrator</li><li>Add-on:</li><li>Figma</li><li>After Effects</li><li>Premier Pro </li></ul>
‍ What You Get To Learn <ul><li>You will work with international brands and understand the workflow and quality expected by them.</li><li>How to execute your ideas quickly. Your senior is a hack-master, so you get to learn all the shortcuts to finish the work smartly instead of taking long routes.</li><li>You will get a chance to learn the complete process of branding how to execute it on a technical level.</li><li>You will learn leadership skills and how to execute your ideas with a team </li></ul>
‍ What will help you bond with us? <ul><li>You have great taste in music. We love Lumineers and Coldplay.</li><li>Original ideas over “inspired” ideas. Show us your sketchbook, not just the portfolio.</li><li>You are capable of executing tasks without being bossed/babied. </li><li>Chill and work. But getting work done as per the timeline. We do not entertain excuses.</li><li>Pet person. Or at least not allergic to fur. (We have a cat, we call him Suki) </li></ul>
‍ ‍Perks Of Working At Mellow <ul><li>Morning tea, Lunch, and snacks will be on us.</li><li>Interactive and brainstorming sessions with the entire team.</li><li>Occasional foosball matches with team mates.</li><li>You will have weekends for yourself. We do not work on weekends nor do we promise any deliverables during weekends.</li><li>Health insurance coverage for you.</li><li>Alternate Thursday team building activities.</li><li>Upto six work from home provided per month. </li></ul>
Company Overview Mellow Designs is a branding and digital marketing studio. We handcraft and grow brands with our services, which include designing logos from scratch to building a complete visual identity, website design, advertising, social media marketing, media planning, photography, and videos. We also provide consultation and strategic business development solutions for our clients. We're a small yet mighty team of designers, artists, and writers. Rohit Dhongade, founder and creative director, founded Mellow Designs in 2018 as he observed the dire need for creative, high-quality design. We still believe in the same values. We focus on quality over quantity. This has led us to work with some of the renowned brands in a very short span of time. We join hands with people who work for creative satisfaction and not just for money. ‍ Our Clients 3M, Helios, Titan, Bosch, Gold’s Gym, Puravankara, Provident, Nandu’s, Zoomcar, Spar, Indira’s, Quess, Hairline, Indira’s Food, Embassy, Himalaya, Dotpe, Himalaya, to name a few. ‍ Our Website www.mellowdesigns.co ‍If shortlisted, the team will reach out.
 
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Let's assess your OOPs skills! 📋- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills - Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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The Sr. Accounts Receivable position involves managing accounts receivable activities, including resolving client inquiries, overseeing vendor onboarding, and managing third-party platforms. The role requires adherence to service-level agreements (SLAs) and involves communication with clients and internal teams. Responsibilities include email queue management, vendor onboarding, and contract review. The candidate will be responsible for maintaining the combined Billing & Collections email queue within 24 business hours SLA. The candidate must also handle the completion of Banking Forms and provide other such Financial documentation such as W9s, Tax Certificates, etc. This role offers significant opportunities for career advancement within a growing tech company.

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<h2>About AlphaSense:&nbsp;</h2> 
The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. 
The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&amp;P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!
<div><h3>Summary</h3> 
Reporting to Billing &amp; Collections Manager the position will be the primary point of contact for a variety of AR related activities focused on resolving client communications regarding billing and collections inquiries, as well as internal requests regarding the same. This role will be responsible for overseeing all vendor onboarding and third-party platform management. With an emphasis on prompt and accurate communications the ideal candidate will be able to strictly adhere to our companies SLA standards and ensure every message is escalated accordingly if it cannot be actioned in real time directly. You will work as part of a growing team at a well-funded growth-stage tech company, and you will have direct communications with clients and several internal teams. There will be significant opportunity to advance your career as the company scales. 
<h3>Qualifications</h3> 
<ul> 
<li>Preference for a candidate with a BCOM / MCOM/ BBA / MBA in Finance.</li> 
<li>2+ years of experience in O2C collections, Vendor Onboarding, Revenue recognition &amp; reconciliation and Email Queue or Case Management.</li> 
<li>Preference for candidates who have worked with Salesforce and Maxio/NetSuite.&nbsp;</li> 
<li>Primary Skills: Excellent Written and Verbal Communication, Data Management, Customer Service, Billing and Collections Experience, Problem Solving and Multitasking.&nbsp;</li> 
<li>Secondary Skills: Time Management Skills, Ownership of case management, Excel and Gsuite.</li> 
</ul> 
<h3>Key Responsibilities</h3> 
<ul> 
<li>Email Queue Management: Will be responsible for keeping the combined Billing &amp; Collections email queue within 24 business hours SLA; the candidate will work as the primary point of contact for all new email threads to ensure routine questions and vendor onboarding requests are dealt with in a timely manner or escalated internally where appropriate. Existing threads will be assigned and connected to the dedicated AR Lead or Biller where applicable and appropriate. Some specific responsibilities include but are not limited to:</li> 
<ul> 
<li>The Queue Specialist will handle the completion of Banking Forms and provide other such Financial documentation such as W9’s, Tax Certificates, etc. – any forms requiring internal escalation, the Queue Specialist will manage the corresponding case until the client or internal contact is provided what is needed.</li> 
<li>The Queue Specialist will resubmit invoices through the billing system by email or by vendor portal as needed if the client provides updated billing information post sale/renewal.&nbsp;</li> 
<li>The Queue Specialist will respond to urgent escalation requests and flag internally the appropriate party for support, where needed.&nbsp;</li> 
<li>The Queue Specialist will ensure all open cases are being managed by the team and actioned in a timely manner, once assigned.</li> 
</ul> 
<li>Vendor Onboarding: The Queue Specialist will routinely handle the creation and documentation of external third party vendor websites for the internal usage of the Billing &amp; Collections team through a consolidated password sharing application for security purposes.</li> 
<li>Contract Review: Review contract and SFDC data, audit sales orders and invoices within the billing system and ensure they are delivered successfully to clients (and meet client requirements). Ensures compliance with company policies and procedures. Understanding contract structure, billing practices, and customer policies from both a customer-facing and a finance department perspective; Must be able to resolve simple billing issues without escalation and know when to flag a case for internal audit by the biller and management team per specified protocols.&nbsp;</li> 
</ul> 
Note: -&nbsp;We are looking for candidate who is ready to work in NY or EST shift hrs. 
Immediate Joiners will be preferred. 
<h3>Skills And Requirements</h3> 
<ul> 
<li>Minimum 2 years’ experience in AR, O2C and collections process, whether directly as a biller, a collections specialist or a queue management specialist.</li> 
<li>Advanced proficiency in Excel is encouraged.&nbsp;</li> 
<li>Strong analytical skills are essential; the ideal candidate will have a keen eye for detail and will not allow emails or cases to fall through the cracks.</li> 
<li>Strong oral and written communication skills in English with the ability to effectively gather and convey information via e-mail or phone with people located in other non-local offices and in different time zones.</li> 
<li>Experience with Maxio, NetSuite, Sage Intacct and Salesforce will be preferred.</li> 
<li>The ideal candidate will be a self-motivated, proactive, deadline-oriented, fast learner, who is an organized, dedicated, flexible, hands-on team player with excellent problem-solving skills. "Roll-up-the-sleeves" approach is required. Comfortable in an unstructured, dynamic, fast-paced environment.</li> 
<li>Extended hours required during peak business periods – financial close, audit periods, and as required by management.</li> 
<li>Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared. Perform account reconciliations (with banks and payment gateways). Maintain the billing system. Generate invoices and account statements as needed upon request.</li> 
<li>Monitor and collect accounts receivable email queue; strengthen and grow relationships with clients by communicating with customers regarding past-due accounts and ensuring the AR Lead responsible for primary outreach is keeping to their queue.</li> 
<li>Support other accounting and finance team members and assist in general financial management and analysis. Proficiency with Microsoft Office (Excel, Word, etc) and Google Drive. Ability to work independently, and exercise integrity and confidentiality in handling information.</li> 
<li>Ensure accurate and timely invoicing through the resolution of client invoicing issues. Interface with the sales, and customer delivery teams in the field. Ensure compliance with client systems.</li> 
<li>Timely and efficient monthly close through the support of the Finance team on any ad hoc requests that require time sensitive attention and support from the Billing &amp; Collections team the Queue Specialist may be able to assist on.</li> 
</ul>
</div>
<div>
AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. 
In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. 
Recruiting Scams and Fraud 
We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: 
<ul> 
<li style="font-size: 12pt;">AlphaSense never asks candidates to pay for job applications, equipment, or training.</li> 
<li style="font-size: 12pt;">All official communications will come from an @<a href="http://alpha-sense.com/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://alpha-sense.com/&amp;source=gmail&amp;ust=1740162734907000&amp;usg=AOvVaw2sfhQUZloRzVpQ4Yj1Ftlo">alpha-sense.com</a>&nbsp;email address.</li> 
<li style="font-size: 12pt;">If you’re unsure about a job posting or recruiter, verify it on our&nbsp;<a href="https://www.alpha-sense.com/careers/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.alpha-sense.com/careers/&amp;source=gmail&amp;ust=1740162734907000&amp;usg=AOvVaw3I0CFwb1ser7ImCRD48YOl">Careers page</a>.</li> 
</ul> 
If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.
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