Mindtickle

SDET - I

Senior Technical Program Manager

SDET- II

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Senior Program Manager

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Software Development Engineer - III

Lead Product Designer

Senior Instructional Designer

Mindtickle is a market-leading revenue productivity platform. This role involves designing, building, and maintaining scalable automation frameworks to ensure product quality pre- and post-release. You will develop comprehensive automated test suites, improve CI/CD pipelines, and work on test automation for AI-driven features, including LLM-based applications. Responsibilities also include building evaluation frameworks for AI systems, conducting robustness and adversarial testing, and collaborating with development and product teams to ensure reliability and performance.

Representative Managed Services

<p class="my-4 text-gray-700 leading-relaxed"><strong>Who we are</strong></p><p class="my-4 text-gray-700 leading-relaxed">Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024!</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What’s in it for you?</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design, build, and maintain scalable automation frameworks to qualify projects pre- and post-release, ensuring consistent product quality.</li><li class="leading-relaxed">Develop comprehensive automated test suites (unit, integration, regression, and system-level) and improve CI/CD pipelines for reliable, repeatable releases.</li><li class="leading-relaxed">Build scalable testing systems, generate test data, and ensure ongoing quality through automated regression and synthetic monitoring.</li><li class="leading-relaxed">Work on test automation frameworks to qualify AI-driven features from LLM-based applications to agentic AI systems.</li><li class="leading-relaxed">Develop and test LLM-powered features, including prompt pipelines, retrieval systems, and AI-assisted workflows.</li><li class="leading-relaxed">Build and maintain evaluation frameworks to measure quality, factual accuracy, relevance, bias, and hallucination rates.</li><li class="leading-relaxed">Conduct robustness, safety, and adversarial testing for AI systems, implementing prompt regression testing, embedding validation, and model reliability/performance tracking.</li><li class="leading-relaxed">Improve quality engineering aspects (e.g., testability, shift-left practices) and measure/improve Developer Experience (DevEx).</li><li class="leading-relaxed">Collaborate closely with developers and product managers, participating in design discussions and code reviews to ensure every feature and workflow delivers exceptional reliability and performance.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">We’d love to hear from you, if you:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">2+ years of experience as a Software Engineer or SDET, with a strong foundation in automation systems.</li><li class="leading-relaxed">Proficiency in Go, Java, or Python.</li><li class="leading-relaxed">Hands-on experience with LLM APIs and pipelines (OpenAI, Anthropic, Hugging Face).</li><li class="leading-relaxed">Experience integrating automation into CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI).</li><li class="leading-relaxed">Strong skills in API testing, version control (Git), and containerization (Docker).</li><li class="leading-relaxed">Familiarity with cloud platforms (AWS, GCP, Azure AI).</li><li class="leading-relaxed">Clear communication and collaboration skills across engineering, ML, and product teams.</li><li class="leading-relaxed">Experience in prompt engineering, embeddings, RAG, and LLM evaluation metrics is preferred</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Preferred Qualifications</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree in Computer Science, Engineering, or related field</li><li class="leading-relaxed">Familiarity with LLMs, GenAI concepts.</li><li class="leading-relaxed">Experience with LLM testing tools like MaximAI, OpenAI Evals, TruLens, LangSmith, or Promptfoo.</li><li class="leading-relaxed">Experience in evaluating AI systems for bias, fairness, and AI safety principles</li><li class="leading-relaxed">Strong analytical mindset and structured problem-solving approach.</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Our culture & accolades</strong></p><p class="my-4 text-gray-700 leading-relaxed">As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth.</p><p class="my-4 text-gray-700 leading-relaxed">Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together.</p><p class="my-4 text-gray-700 leading-relaxed">Mindtickle is proud to be an Equal Opportunity Employer.</p><p class="my-4 text-gray-700 leading-relaxed">All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.</p><p class="my-4 text-gray-700 leading-relaxed">Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.</p><p class="my-4 text-gray-700 leading-relaxed">We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p>

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Electronic Arts is seeking an Online Backend Software Engineer I for Gameplay Services. This role involves designing and implementing scalable, distributed backend systems for matchmaking in EA's major titles, serving millions of players. The engineer will collaborate with teams to maintain, enhance, and deploy core services, ensuring high performance and a seamless multiplayer experience. Responsibilities span the full product development lifecycle, from requirements gathering to deployment and support, with a focus on optimizing matchmaking and improving existing systems.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">We Are EA</h3><p class="my-4 text-gray-700 leading-relaxed">And we make games - How cool is that? In fact, we entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is challenging. That's why we employ the most creative and passionate people in the industry.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Challenge Ahead:</h3><p class="my-4 text-gray-700 leading-relaxed">Our platform powers online features for EA’s games, serving millions of users each day. We live, breathe, and dream about how we can make every player’s multiplayer experience memorable. We develop services and SDKs in collaboration with EA’s game studios for matchmaking, stats and leaderboards, achievements, game replays, VOIP, and game networking.</p><p class="my-4 text-gray-700 leading-relaxed">Our primary mission is to enrich the player’s gaming experience by meticulously optimizing the matchmaking process. We believe that effective matchmaking is the cornerstone of any successful multiplayer gaming experience, and we are committed to perfecting this aspect of our service. We continuously reflect and probe various elements to ensure the player’s gaming encounters are both fun and challenging</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What does an Online Backend Engineer do?</h3><p class="my-4 text-gray-700 leading-relaxed">As an Online Backend Software Engineer in Gameplay Services, your focus will be on designing and implementing scalable, distributed backend systems that power our matchmaking, integrated in EA’s biggest titles and enjoyed by millions of players worldwide. You will collaborate closely with your team and partner studios to maintain, enhance, and extend our core services.</p><p class="my-4 text-gray-700 leading-relaxed">You'll contribute throughout the product development lifecycle: gathering requirements, designing solutions, coding, testing, and deploying features to production. Your work will ensure high performance, stability, and a seamless experience for our players, and you’ll continuously seek creative ways to improve both new and existing systems.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design brand new services covering all aspects from storage to application logic to management console</li><li class="leading-relaxed">Enhance and add features to existing systems</li><li class="leading-relaxed">Communicate with engineers from across the company to deliver the next generation of online features for both established and not-yet-released games</li><li class="leading-relaxed">Aim to optimize performance and scalability of server systems</li><li class="leading-relaxed">Be a part of the full product cycle for our products, from design and testing to deployment and supporting our LIVE environments and our game team customers</li><li class="leading-relaxed">Maintain a suite of automated tests that validate the correctness of backend services</li><li class="leading-relaxed">Advocate for best practices within the engineering team</li><li class="leading-relaxed">Work with product managers to improve new features to support EA’s business</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor/Master's degree in Computer Science, Computer Engineering or related field</li><li class="leading-relaxed">Experience in software development with Go, C#, or C++</li><li class="leading-relaxed">Solid computer science background including algorithm and data structure usage</li><li class="leading-relaxed">Experience with cloud computing products such as AWS EC2</li><li class="leading-relaxed">Experience with technologies such as Docker, Kubernetes, and Terraform</li><li class="leading-relaxed">Experience with relational or NoSQL database</li><li class="leading-relaxed">Adept at solving complex technical problems</li><li class="leading-relaxed">Strong sense of collaboration</li><li class="leading-relaxed">Excellent written and verbal communication skills</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Bonus Qualifications:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience with Jenkins and Groovy</li><li class="leading-relaxed">Experience with Ansible</li><li class="leading-relaxed">Knowledge of Google gRPC and protobuf</li><li class="leading-relaxed">Experience with high traffic services and highly scalable, distributed systems</li><li class="leading-relaxed">Knowledge of scalable data storage and processing technologies such as Cassandra, Apache Spark, and AWS S3</li><li class="leading-relaxed">Experience with stress testing plus performance tuning and optimization</li><li class="leading-relaxed">Experience working within the games industries</li></ul>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.