Mindtickle

SME Engineer

Software Development Engineer - III

Lead Product Designer

Senior Specialist, Revenue Enablement

Senior Instructional Designer

Representative Managed Services

Instructional Designer

Customer Success Manager [US Shift]

Delivery Consultant, Professional Services

Mindtickle is seeking an experienced IT Systems Engineer to join their growing team. This role involves providing expert technical support to internal users, managing IT infrastructure, and working with various technologies to ensure a smooth and secure IT environment. Key responsibilities include advanced user support, administration of Google Workspace and Microsoft 365, user lifecycle management, performing user inductions, maintaining Jamf Pro for macOS devices, and supporting SSO integrations and security tools.

Software Development Engineer- II Fullstack

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who we are</h3>Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024!<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Job Snapshot</h3>We're looking for an experienced IT Systems Engineer to join our growing team. In this role, you will be a key point of contact for our internal users, providing expert technical support and managing our IT infrastructure. You'll work with a variety of technologies, ensuring a smooth and secure IT environment for all employees.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What's in for you?</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide advanced support to internal users through our ticketing system, resolving complex technical issues efficiently.</li><li class="leading-relaxed">Manage and administer our core productivity suites, including Google Workspace and Microsoft 365.</li><li class="leading-relaxed">Handle user lifecycle management, including the onboarding and offboarding of users, ensuring a seamless process for new hires and departing employees.</li><li class="leading-relaxed">Perform user inductions and provide training on IT systems and best practices.</li><li class="leading-relaxed">Administer and maintain our Jamf Pro environment for macOS device management.</li><li class="leading-relaxed">Provide comprehensive support for both macOS and Windows operating systems.</li><li class="leading-relaxed">Manage and support Single Sign-On (SSO) integrations to streamline user access to applications.</li><li class="leading-relaxed">Oversee antivirus support and other security tools to protect against threats.</li><li class="leading-relaxed">Participate in IT infrastructure maintenance, including system building and deployment.</li><li class="leading-relaxed">Assist with the management of cloud infrastructure.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">We’d love to hear from you, if you:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree in Business or related field.</li><li class="leading-relaxed">4+ years of experience in progressive IT infrastructure/operations experience.</li><li class="leading-relaxed">Proven experience in a similar IT support or systems administration role.</li><li class="leading-relaxed">Strong technical knowledge of Jamf Pro and MDM (Mobile Device Management) concepts.</li><li class="leading-relaxed">Expertise in administering Google Workspace and Microsoft 365.</li><li class="leading-relaxed">Experience with Single Sign-On (SSO) technologies and integrations.</li><li class="leading-relaxed">Excellent troubleshooting skills for macOS and Windows environments.</li><li class="leading-relaxed">Familiarity with any cloud platforms.</li><li class="leading-relaxed">Solid understanding of user onboarding and offboarding processes.</li><li class="leading-relaxed">Experience with ticketing systems and providing high-quality user support.</li><li class="leading-relaxed">Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.</li><li class="leading-relaxed">A proactive and problem-solving mindset.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Our culture & accolades</h3>As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth.Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together.Mindtickle is proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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oportun

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The Manager of Valuation in the Risk Management department helps manage/optimize credit strategy and value for Oportun’s Installment loan product. This is an exciting opportunity in a fast-paced organization where your contributions can have a meaningful impact on increasing access to Oportun’s affordable, credit building loan product for consumers with little or no credit history.

Oportun (Nasdaq: OPRT) is a digital banking platform that puts its 2.2 million members' financial goals within reach. With intelligent borrowing and savings, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $17.8 billion in responsible and affordable credit, saved its members more than $2.3 billion in interest and fees, and helped our members save an average of more than $1,800 annually. For more information, visit Oportun.com.

Director, Capital Markets & Treasury

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">ABOUT OPORTUN</h3>Oportun (Nasdaq: OPRT) is a mission-driven fintech that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $19.7 billion in responsible and affordable credit, saved its members more than $2.4 billion in interest and fees, and helped its members save an average of more than $1,800 annually. Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">WORKING AT OPORTUN</h3>Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups.SUMMARYThe Manager of Valuation in the Risk Management department helps manage/optimize credit strategy and value for Oportun’s Installment loan product. This is an exciting opportunity in a fast-paced organization where your contributions can have a meaningful impact on increasing access to Oportun’s affordable, credit building loan product for consumers with little or no credit history.RESPONSIBILITIES:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop and manage the customer life-time valuation (CLTV) framework for Oportun’s Personal Loan products, including Unsecured Personal Loan (UPL) and Secured Personal Loan (SPL). Develop forecasting frameworks to estimate the various revenue and cost metrics such as credit loss, interest revenue, losses, prepay behavior, propensity to return for another loan after paying off existing loan, etc.</li><li class="leading-relaxed">Work with various business teams to integrate valuation frameworks into the decisioning processes to enable differential product offering to customers</li><li class="leading-relaxed">Develop a rigorous re-grounding and monitoring process to ensure the accuracy of the valuation forecast and make improvement as needed</li><li class="leading-relaxed">Provide ad hoc analytical support to the leadership in various regulatory and audit exams related to valuation frameworks</li></ul>DESIRED SKILLS & EXPERIENCE:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ability to work in a fast-paced environment and meet aggressive deadlines while ensuring flawless execution</li><li class="leading-relaxed">6 to 8 years of analytical experience in finance or risk management, preferably with experience in developing valuation framework and/or grounding risk metrics</li><li class="leading-relaxed">Good experience in Cash Flow, Pricing & Credit Experience,</li><li class="leading-relaxed">Good experience from Fintech / Financial Services / Banking domain.</li><li class="leading-relaxed">A relentless problem solver in finding new ways to improve strategies and processes</li><li class="leading-relaxed">Excellent Python and SQL (or similar language) programming skills</li><li class="leading-relaxed">Advanced Microsoft Excel and PowerPoint skills</li><li class="leading-relaxed">Excellent written and oral communication skills</li><li class="leading-relaxed">Bachelor’s degree in Statistics, Math, Engineering, Economics, Operational Research, Business or other quantitative disciplines. Master’s degree a plus</li></ul>We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.California applicants can find a copy of Oportun's CCPA Notice here: <a href="https://oportun.com/privacy/california-privacy-notice/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://oportun.com/privacy/california-privacy-notice/</a>.We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

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Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.