The meaning of this tag-line is two-fold for us: On the one hand, it means we consider the games we do work on literally "More than games"... Especially with our own projects, we want to maintain creative ownership and responsibility. We want to create engaging interactive experiences for people interested in richly diverse content, in questioning preconceptions and furthering their horizon. On the other hand, it means we don't only work in games. We have applied our skills to satisfy needs as diverse as technical consulting, design consulting, illustration and graphic design, creating software tools both for use inside and outside the games industry, optimizing software infrastructure - even designing hardware assemblies for art installations and kiosks.

mipumi studios

Head of Content

Game Designer (Combat)

Senior Project Manager / Producer

The Head of Content will lead a team of game content specialists, overseeing all projects including work-for-hire and internal development. This includes managing 2D/3D artists, animators, UI/UX designers, and game designers, understanding project needs, driving hiring, and developing the existing team. The role involves acting as a mentor, providing feedback, and fostering a creative environment.  Collaboration with peers at partner organizations, process management, and reviewing outward-facing materials are also key responsibilities. The ideal candidate will have experience in content creation, leading creative teams, and understanding development budgets, with a focus on team development and effective communication.

(f/d/m)We are looking for a full-time Head of Content to work on-site in <a href="/vienna">Vienna</a>, Austria. You’ll lead our content team, overseeing all projects at the company, including work-for-hire projects and our very own development (such as <a href="https://howl-game.com/">Howl</a> or other unannounced projects). Read on below for details!<div class="box-border border-rip"></div><div class="photo box overlap"><img src="/images/producing_hu9078238224457063208.jpg" alt=""></div><div class="box-border border-rip top"></div><div class="box white">Although we believe in people defying our expectations and finding their own ways to be effective, this role comes with a handful of boxes to check. But instead of harping on bullet-points we would like to try and describe what kind of person we imagine would absolutely rock this role. Consider this a love letter to that imaginary person and if you recognize some of yourself in it, <a href="mailto:jobs@mipumi.com?Subject=Application%20for%20Head%20of%20Content">send us a message</a>!<h2 id="heres-what-you-do">Here’s what you do</h2>You are leading a team of game content specialists, including 2D/3D artists, animators, UI/UX designers and game designers ranging from generalists to various specializations. These people work across a variety of projects with different needs and road maps, all at the same time.Leading this team revolves around understanding what skills are needed across our variety of projects (current and future), both for other game studio clients and our original games. With this information you identify beneficial matches, drive hiring of new talent and develop your existing team.Developing your team means acting as a confidant and mentor on each individual’s creative and professional journey. Understanding their needs and inhibitions. Inviting diverse inputs and transforming them to into constructive and digestible feedback. Leading by example, to build a space where each individual is keen to invite critical feedback and act on it without feeling threatened. Where necessary, you are willing and prepared to guide people along this path.We trust our teams to reach the right conclusions, but every once in a while you’ll need to get involved in creative problem-solving - helping people understand what needs to be achieved and occasionally how to go about it. In our experience, this tends to be necessary when individuals are overly focused on miniscule details, accept unverified assumptions or generally lose track of bigger-picture concerns.Being involved in our many co-development projects, you meet with your peers at partner organizations to gather feedback and make gainful matches between their needs and your department’s skills. You use these opportunities to find ways to continuously improve our services.We believe being a people-first company necessitates a high level of pro-activity, responsiveness and diligence when it comes to our processes. Together with our Staff Development Manager, you are the prime caretaker of processes surrounding the content department. Reduce hurdles for current needs, develop pragmatic ways to deal with future ones and maintain a concise record of it all.While you’re not the driving force behind project pitches, you’re called upon frequently to review our outward-facing materials, sense-check proposals and help maintain a strong perception of our brand.Doing all this, you interact with the members of your department on the one hand, and Mi’pu’mi’s board of Creative-, Technical- and Production Directors on the other.<h2 id="heres-what-you-bring">Here’s what you bring</h2>We believe developing a team and their collective skills requires you to know what is evocative game art, what is effective design, and how it can be achieved efficiently and pragmatically.As an experienced content creator yourself, you bring an understanding of how art and content for video games gets made. This includes an understanding of processes, dependencies, commonly used pipelines and tools as well as potential pitfalls. As the content creation landscape keeps evolving, you don’t shy away from learning and championing new techniques.Having lead creative teams before, you are comfortable handling organizational day-to-day business as well as taking long-term responsibility for the development of your department.Numbers don’t scare you. You don’t need to able to <a href="https://youtu.be/J2qU7t6Jmfw">program Doom into Excel</a>, but you know your way around development budgets and effort estimates.You don’t have to, nor should you strive to deliver the “strongest” contributions yourself. Rather, your understanding of the field allows you to zone in on relevant aspects and use your artistic skills to communicate them to others effectively, visually where necessary.Switching hats quite frequently and moving between different levels of detail, you do not get exhausted easily when adjusting to different scopes of operation. Though much can be achieved by following intuition, you don’t shy away from breaking down problems in a structured fashion and documenting your perspective so others can follow your reasoning and take over where necessary.You are comfortable striking a balance between empathy and analytic thinking. You understand that getting a decent read on people and their concerns is just as important as looking past constraints or making sacrifices.Unless there is an unprecedented global virus pandemic, you enjoy traveling and meeting people.And lastly, you have worked on products with creative teams of more than 15 direct contributors, releasing to multiple target platforms.While it is not a requirement to speak German or have a background in fine art, be sure to mention anything you bring that might enrich this role!

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The Renewal Account Executive manages Rocket Software clients and partners, focusing on maintaining and growing renewal rates, and establishing partner/client relationships to retain customers and identify upsell opportunities. Responsibilities include communicating the maintenance value proposition, managing negotiations, writing proposals, and completing renewals before the due date. They also serve as a liaison between customers and Rocket teams to resolve escalated issues to maximize maintenance revenue. They are the primary owner for executing the overall contract renewal process, following established procedures, and consistent Renewal Sales.

Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.At Rocket, software is about more than just code—it’s about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we’re serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.

Senior Technical Support Engineer

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It's fun to work in a company where people truly BELIEVE in what they're doing!Job Description Summary:The Renewal Account Executive manage Rocket Software clients and partners with a focus on maintaining and growing renewal rates and establishing partner/client relationships with a focus on retaining customers and identifying opportunities for upsell. Responsibilities include communicating the maintenance value proposition, managing negotiations, writing proposals, and completing renewals before due date. Serve as liaison between customers and appropriate Rocket teams to resolve escalated issues and to maximize maintenance revenue. They are the primary owner for the execution of the overall contract renewal process by following established procedures and consistent Renewal Sales.Essential Duties and Responsibilities:Build long term relationships with key customers (region/revenue size dependent) (50%)<ul><li>Proactive and regular customer outreach</li><li>Profile and document customer intel</li></ul>Minimize cancellations/ Maximize renewal revenue (25%)<ul><li>Manage price increases in renewal opportunity process</li><li>Educate the value of support</li><li>Negotiate renewals</li></ul>Liaise with Rocket teams (10%)<ul><li>Collaborate with Sales Account Executives regarding issues or concerns surrounding the successful selling of renewals to their accounts</li></ul>Cross/Upsell (15%)<ul><li>Identify new opportunities for additional capacity and cross sell and refer those opportunities to Sales Account Executives</li><li>Handle complex escalations</li><li>Monitor renewal metrics for success&nbsp;</li><li>Renewal forecasting and pipeline reporting</li></ul>Required Qualifications: <ul><li>5+ years equivalent business experience, with preferable 2+ years in managing customer relationships</li><li>Strong written and verbal communication skills; strong German language skills are required.</li><li>Experience with a sales automation system, preferable&nbsp;Salesforce.com</li><li>Ability to influence and negotiate</li><li>High Energy and passion towards solving customer needs</li><li>Customer Focus: Proactive, responsive, and focused on discovering, anticipating, and meeting the customer’s needs by leveraging internal resources</li><li>Resilience: Persists in the face of obstacles or rejection. Does not give up when things do not go smoothly.</li><li>Ability to be set and achieve goals with minimal management support/coaching.</li><li>Committed to Rocket Software core values of Empathy, Trust, Humanity and Love</li></ul>Information Security:Information security is everyone’s responsibility.&nbsp; A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.Diversity, Inclusion &amp; Equity:At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.#LI-SD1#LI-Remote.This position is eligible for commissions in accordance with the terms of the company’s plan.What Rocket Software can offer you in Vilnius: <ul><li><h2>Health Insurance: Choose from 3 great options!</h2></li><li><h2>Generous Time Off: Enjoy 25 days of annual leave, plus Juneteenth as an extra day off for everyone.</h2></li><li><h2>Rocket enhanced parental leave benefit.</h2></li><li><h2>Easy Sick Days: Get 6 days of fully paid sick leave without needing a medical certificate.</h2></li><li><h2>Employee Assistance Program – Digital Courses &amp; Meditations, Certified Personal Coaching &amp; Personal Therapy sessions.</h2></li><li><h2>Workcation Policy: Enjoy the flexibility to work from a vacation spot, combining work and leisure.</h2></li><li><h2>Choose your own hybrid/remote work model.</h2></li><li><h2>Tuition Reimbursement and Certificate Reimbursement Program opportunities.</h2></li></ul>Annual salary range for this position is between €27,000.00 - €50,200.00 gross before taxes.Salary range applies only to candidates in LithuaniaSalary offer for the candidate is determined based on the predefined salary ranges for the position and depends on the level of competence and experience of the candidate.Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. &nbsp;If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. &nbsp;We will make a determination on your request for reasonable accommodation on a case-by-case basis.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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