The meaning of this tag-line is two-fold for us: On the one hand, it means we consider the games we do work on literally "More than games"... Especially with our own projects, we want to maintain creative ownership and responsibility. We want to create engaging interactive experiences for people interested in richly diverse content, in questioning preconceptions and furthering their horizon. On the other hand, it means we don't only work in games. We have applied our skills to satisfy needs as diverse as technical consulting, design consulting, illustration and graphic design, creating software tools both for use inside and outside the games industry, optimizing software infrastructure - even designing hardware assemblies for art installations and kiosks.

mipumi studios

Head of Art & Design

Senior Project Manager / Producer

Production Director

We are looking for a full-time Head of Art & Design to work on-site. You’ll lead our Art & Design team, overseeing all projects at the company, including work-for-hire projects and our very own development. This role involves leading a team of game content specialists, driving hiring, developing existing talent, and creative problem-solving. You will also manage processes for the content department and review outward-facing materials. You will interact with your department and the board of directors.

(f/d/m)You’ll lead our Art & Design team, overseeing all projects at the company, including work-for-hire projects and our very own development (such as <a href="https://howl-game.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Howl</a> or other unannounced projects). Read on below for details!![](https://www.mipumi.com/images/producing_hu9078238224457063208.jpg)Although we believe in people defying our expectations and finding their own ways to be effective, this role comes with a handful of boxes to check. But instead of harping on bullet-points we would like to try and describe what kind of person we imagine would absolutely rock this role. Consider this a love letter to that imaginary person and if you recognize some of yourself in it, <a href="mailto:jobs@mipumi.com?Subject=Application%20for%20Head%20of%Art%20and%20Design" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">send us a message</a>!<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Here’s what you do</h2>You are leading a team of game content specialists, including 2D/3D artists, animators, UI/UX designers and game designers ranging from generalists to various specializations. These people work across a variety of projects with different needs and road maps, all at the same time.Leading this team revolves around understanding what skills are needed across our variety of projects (current and future), both for other game studio clients and our original games. With this information you identify beneficial matches, drive hiring of new talent and develop your existing team.Developing your team means acting as a confidant and mentor on each individual’s creative and professional journey. Understanding their needs and inhibitions. Inviting diverse inputs and transforming them to into constructive and digestible feedback. Leading by example, to build a space where each individual is keen to invite critical feedback and act on it without feeling threatened. Where necessary, you are willing and prepared to guide people along this path.We trust our teams to reach the right conclusions, but every once in a while you’ll need to get involved in creative problem-solving - helping people understand what needs to be achieved and occasionally how to go about it. In our experience, this tends to be necessary when individuals are overly focused on miniscule details, accept unverified assumptions or generally lose track of bigger-picture concerns.Being involved in our many co-development projects, you meet with your peers at partner organizations to gather feedback and make gainful matches between their needs and your department’s skills. You use these opportunities to find ways to continuously improve our services.We believe being a people-first company necessitates a high level of pro-activity, responsiveness and diligence when it comes to our processes. Together with our Staff Development Manager, you are the prime caretaker of processes surrounding the content department. Reduce hurdles for current needs, develop pragmatic ways to deal with future ones and maintain a concise record of it all.While you’re not driving project pitches yourself, you’re called upon frequently to review our outward-facing materials, sense-check proposals and help maintain a strong perception of our brand.Doing all this, you interact with the members of your department on the one hand, and Mi’pu’mi’s board of Creative-, Technical- and Production Directors on the other.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Here’s what you bring</h2>We believe developing a team and their collective skills requires you to know what is evocative game art, what is effective design, and how it can be achieved efficiently and pragmatically.As an experienced content creator yourself, you bring an understanding of how art and content for video games gets made. This includes an understanding of processes, dependencies, commonly used pipelines and tools as well as potential pitfalls. As the content creation landscape keeps evolving, you don’t shy away from learning and championing new techniques.Having lead creative teams before, you are comfortable handling organizational day-to-day business as well as taking long-term responsibility for the development of your department.Numbers don’t scare you. You don’t need to able to <a href="https://youtu.be/J2qU7t6Jmfw" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">program Doom into Excel</a>, but you know your way around development budgets and effort estimates.You don’t have to, nor should you strive to deliver the “strongest” contributions yourself. Rather, your understanding of the field allows you to zone in on relevant aspects and use your artistic skills to communicate them to others effectively, visually where necessary.Switching hats quite frequently and moving between different levels of detail, you do not get exhausted easily when adjusting to different scopes of operation. Though much can be achieved by following intuition, you don’t shy away from breaking down problems in a structured fashion and documenting your perspective so others can follow your reasoning and take over where necessary.You are comfortable striking a balance between empathy and analytic thinking. You understand that getting a decent read on people and their concerns is just as important as looking past constraints or making sacrifices.Unless there is an unprecedented global virus pandemic, you enjoy traveling and meeting people.And lastly, you have worked on products with creative teams of more than 15 direct contributors, releasing to multiple target platforms.While it is not a requirement to speak German or have a background in fine art, be sure to mention anything you bring that might enrich this role!!<a href="https://www.mipumi.com/images/greatplacetowork.svg" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Mi'pu'mi is a Great Place To Work!</a><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Compensation & perks</h2>If you have three years of relevant professional experience, you can look forward to an annual gross salary of EUR 65'000,--. If you have fewer, more or other additional qualifications, an adjustment can be negotiated.This covers 38.5 hours a week at around 44 weeks per year, when bank holidays and your mandatory vacation (see below) are taken into account.On top of your salary, we offer the following perks:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Spend one paid day per month on personal training and learning</li><li class="leading-relaxed">Paid overtime (no all-inclusive contracts)</li><li class="leading-relaxed">25 days of paid vacation (20 days for part-time arrangements, guaranteed by labor law)</li><li class="leading-relaxed">Around ten public holidays per year</li><li class="leading-relaxed">Flexible working hours (core office hours 10:00h-16:00h)</li><li class="leading-relaxed">Liberal remote-office policy</li><li class="leading-relaxed">Monthly get-togethers with free drinks</li><li class="leading-relaxed">German language classes</li><li class="leading-relaxed">Free coffee, tea, soda and fruit</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Ready for applying?</h2>Please send an email to <a href="mailto:jobs@mipumi.com?Subject=Open%20Position%3A%20head-of-art-design" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">jobs@mipumi.com</a>explaining why you would like to work with us and what you can do!Please don’t forget including a portfolio of relevant previous work!

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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CoinTracker

Technical Support Contractor

Aledade

Technical Product Manager (Enterprise), Remote

Mysteria Studio

Intern 3D Character Artist

3D Creature / Character Artist

eBay

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CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. We are a globally distributed team on a mission to enable everyone in the world to use crypto with peace of mind. Your mission is to provide extraordinary support to customers during tax season, ensuring peace of mind for all crypto users. You will work directly with users and the customer support team, maintain a CSAT score of at least 85%, and debug, escalate, and trend product feedback.

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DeFi Analyst

Product Designer

Crypto Tax Expert (United States & Canada)

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Backend Engineer (India)

Backend Engineer, Senior (United States & Canada)

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Overview</h2><a href="https://www.cointracker.io/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">CoinTracker</a> makes cryptocurrency portfolio tracking and tax compliance simple. CoinTracker enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. We are a globally distributed team on a mission to enable everyone in the world to use crypto with peace of mind. <a href="https://www.notion.so/cointracker/CoinTracker-is-Hiring-7308c712493940a3b6e62257d283dad8" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Learn more</a> about our mission, culture, and hiring process.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Some things we’re proud of</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">🛠️ Building foundational tools in the cryptocurrency space</li><li class="leading-relaxed">📄 Over 1M tax forms generated</li><li class="leading-relaxed">💲 $250B+ in cryptocurrency is tracked on CoinTracker (~over 5% of the entire crypto market)</li><li class="leading-relaxed">🤝 Partnered with Coinbase, H&R Block, Intuit TurboTax, MetaMask, OpenSea, Phantom, Solana, and Uniswap</li><li class="leading-relaxed">🗺️ Founders: <a href="https://www.linkedin.com/in/jonlerner/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Jon</a> previously built TextNow (200M downloads), <a href="https://www.linkedin.com/in/clodha/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Chandan</a> was previously a product manager at Google & Google[x]</li><li class="leading-relaxed">💼 $100M+ venture capital raised from Accel, General Catalyst, Y Combinator, Initialized Capital, Coinbase Ventures, Kraken Ventures, Intuit Ventures, 776 Ventures, <a href="https://twitter.com/balajis" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Balaji Srinivasan</a>, <a href="https://twitter.com/chughesjohnson" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Claire Hughes Johnson</a>, <a href="https://twitter.com/gokulr" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Gokul Rajaram</a>, <a href="https://twitter.com/serenawilliams" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Serena Williams</a>, <a href="https://twitter.com/zachperret" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Zach Perret</a></li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Your mission</h2>Provide extraordinary support to customers during tax season ensuring peace of mind for all crypto users.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Your tax season outcomes</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Work directly with users, and customer support team members, to execute the team's goal.</li><li class="leading-relaxed">Maintain a customer satisfaction (CSAT) score of at least 85%.</li><li class="leading-relaxed">Debug, serve as an escalation point and trend product feedback and/or issues based on interactions.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you will do</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Work directly with customers, customer support and client managers to troubleshoot complex technical issues.</li><li class="leading-relaxed">Work directly with the engineering team to provide feedback on trending issues, inform product development and roadmap planning.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What we look for</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Role-agnostic</li><li class="leading-relaxed">Impact: Demonstrated ability to drive business impact</li><li class="leading-relaxed">Mission alignment: Hungry and motivated about making progress towards our mission of Enabling everyone in the world to use crypto with peace of mind.</li><li class="leading-relaxed">Trust: Say what you believe. Do what you say.</li><li class="leading-relaxed">Communication: Able to clearly talk about the details and also zoom out to the bigger picture</li><li class="leading-relaxed">Role-specific</li><li class="leading-relaxed">Problem Solving</li><li class="leading-relaxed">Seeks solutions for complex crypto problems, will not rest until there is a clear outcome.</li><li class="leading-relaxed">Enjoys a hard problem, looks at unraveling a puzzle as an exciting opportunity.</li><li class="leading-relaxed">Technical Troubleshooting</li><li class="leading-relaxed">Able to identify and diagnose technical issues across wallets, blockchains, and integrations.</li><li class="leading-relaxed">Skilled in debugging API errors and reviewing logs.</li><li class="leading-relaxed">Familiar with using the browser console, viewing blockchain explorers and SQL.</li><li class="leading-relaxed">Able to describe issues in detail for engineers with clear replication steps to accelerate bug resolution.</li><li class="leading-relaxed">Customer First Mindset & Customer Support Fundamentals</li><li class="leading-relaxed">3+ years of demonstrated excellence in providing customer service in chat, email and/or phone channels</li><li class="leading-relaxed">Effortlessly navigates common customer service tools and systems (Zendesk, Pipedrive, Slack, Linear, etc…)</li><li class="leading-relaxed">Independently prioritizes work to get back to customers efficiently</li><li class="leading-relaxed">Identifies opportunities to communicate proactively to engage</li><li class="leading-relaxed">Able to support Customer Support needs daily with exceptional quality</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Contract terms</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Flexible scheduling, including part-time and full-time seasonal roles</li><li class="leading-relaxed">Incentive based pay opportunities</li><li class="leading-relaxed">Training and internal support provided</li><li class="leading-relaxed">Opportunity to work with a mission-driven, global team and grow your crypto tax expertise</li></ul>The hourly rate for this position is $55/hr - $69/hr. The actual compensation offered will be based on a variety of job-related factors including relevant skills, education, and experience.<a href="https://jobs.ashbyhq.com/cointracker/b6b171e2-9273-45d2-a495-c1c3d85666c7/application" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Apply for this Job</a>This site is protected by reCAPTCHA and the Google <a href="https://policies.google.com/privacy" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Privacy Policy</a> and <a href="https://policies.google.com/terms" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Terms of Service</a> apply.

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Head of Art & Design

Senior Project Manager / Producer

Production Director

Job Details