Miratech

Genesys Cloud CX Change Manager/Trainer

Senior Network Engineer - LAN

Senior Full-Stack Developer (Back End oriented)

Amazon Connect Engineer

AWS Connect Developer (IBM ODM)

Senior Conversational AI Solutions Architect & Strategist

Senior AWS Lex Bot Developer

Senior AWS/Amazon Connect Developer

The Genesys Cloud CX Trainer & Adoption Specialist will drive user adoption, communication, and organizational readiness for Genesys Cloud migration and transformation. This role involves developing and delivering targeted training, managing change, and ensuring smooth transitions for new tools and processes in a multi-client environment. The specialist will create comprehensive training curricula and materials, assess readiness, execute communication plans, and monitor adoption to ensure long-term success and stability of implemented solutions.

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Company Description</h2>Who we areMiratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.Miratech has coverage across  5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description</h2>The Genesys Cloud CX Trainer & Adoption Specialist will be responsible for driving user adoption, communication, and organizational readiness for Genesys Cloud migration and transformation initiatives. Leveraging deep contact center and change management expertise, this role ensures transitions are smooth, well-communicated, and effectively supported. By creating and delivering targeted training and managing change, the specialist prepares users for new tools and processes, ensuring the long-term success and stability of implemented solutions in a multi-client environment.Responsibilities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop, execute, and maintain a complete Genesys Cloud CX training curriculum for all user roles (Agents, Supervisors, Administrators, Business Leaders).</li><li class="leading-relaxed">Design and create engaging, role-specific training materials, including quick-reference guides, e-learning modules, and video tutorials, in both official languages.</li><li class="leading-relaxed">Assess organizational readiness and change impact for migrations, applying change management principles to ensure smooth user transitions.</li><li class="leading-relaxed">Develop and execute clear communication plans to articulate project benefits, timelines, and impacts to all stakeholders.</li><li class="leading-relaxed">Coordinate, schedule, and deliver dynamic training sessions, workshops, and clinics in various formats (virtual, in-person, hybrid).</li><li class="leading-relaxed">Partner with Project Managers, Functional Analysts, and Business Analysts to align training and change activities with project milestones.</li><li class="leading-relaxed">Monitor user feedback, training effectiveness, and adoption metrics to identify performance gaps and areas of resistance.</li><li class="leading-relaxed">Proactively develop and deliver targeted interventions, refreshers, and coaching to address adoption challenges and support post-go-live stabilization.</li><li class="leading-relaxed">Act as a key advocate for change, fostering collaboration between business and IT teams to drive long-term user competency and solution success.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Qualifications</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Minimum 5 years of experience as a trainer specializing in contact center solutions.</li><li class="leading-relaxed">At least 3 years of hands-on experience in Genesys Cloud migrations, implementations, or major upgrades.</li><li class="leading-relaxed">Proven ability to create comprehensive training programs for Genesys Cloud tailored to Agents, Supervisors, and Administrators.</li><li class="leading-relaxed">Strong coordination skills to schedule, manage, and track training sessions across multiple teams or clients.</li><li class="leading-relaxed">Bilingual proficiency with the ability to create content and deliver training in both official languages (English/French).</li><li class="leading-relaxed">Change Management Acumen: Experience in developing communication plans, assessing organizational readiness, and driving user adoption—skills that are highly beneficial for this role.</li></ul>We offer:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.</li><li class="leading-relaxed">Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.</li><li class="leading-relaxed">Work From Anywhere Culture: make the most of the flexibility that comes with remote work.</li><li class="leading-relaxed">Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.</li><li class="leading-relaxed">Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.</li><li class="leading-relaxed">Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.</li><li class="leading-relaxed">Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.</li></ul>*Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Rockstar Jobs

EA Jobs

Playstation Jobs

Ubisoft Jobs

Epic Game Jobs

Riot Jobs

CDPR Jobs

Krafton Jobs

Twitch Jobs

Larian Jobs

Wargaming Jobs

Naughty Dog Jobs

Netflix Jobs

Supercell Jobs

Zynga Jobs

Test your Unity Animations knowledge with this quiz! Explore concepts like Animator Controller, Blend Trees, and many more.

Test your Unity UI knowledge with this quiz! Explore essential concepts like Canvas, EventSystem and many more. 

Challenge yourself with this Unity Input System quiz! Test your skills in input mapping, device handling, and action events.

Take your Unity skills to the next level with Part 3 of this quiz, covering scripting, physics, rendering, and performance optimization!

Test your Unity expertise with this quiz, covering initialization to advanced rendering and physics!

Test your Unity knowledge with this comprehensive quiz, covering everything from MonoBehaviour basics to advanced physics, rendering, and optimization techniques across multiple difficulty levels!

Assess your knowledge of Unity's Rigidbody component and its advanced physics interactions with this in-depth quiz!

Test your understanding of Unity’s Physics, Movement, and MonoBehaviour with this insightful beginner-friendly quiz!

Dive into the fundamentals of open-world game development in Unity with this beginner-friendly quiz.

Challenge yourself with this beginner-friendly quiz on building an endless runner in Unity!

Test your beginner-level knowledge of Unity platformer development with this engaging quiz.

Test your basic knowledge of Unity and Unreal Engine with this beginner-friendly quiz on game development fundamentals.

This assessment evaluates your understanding of Unity's component-based architecture, how GameObjects and their components interact, the hierarchy system with nested GameObjects, and how to reference them in scripts.

This assessment evaluates your understanding of Unity's NavMesh system, including navigation baking, NavMeshAgents, pathfinding, obstacles, and scripting interactions with NavMesh to create AI-driven movement.

An assessment to test the correct usage of Unity's events and lifecycle functions in the context of the game "Clash Royale"

- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Programming Patterns! 📋- This assessment gives us an idea of your code architecture skills - Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your OOPs skills! 📋- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills - Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Unity Skills 📋 - This assessment gives us an idea of your Unity fundamentals - Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc. - 9 questions: 9 Multiple Choice - Minimum score needed to qualify: 80% - Average time to complete: 5 to 10 minutes

Envoy

SMB Account Executive

Unisys

Senior Operations Manager

Mastercard

Senior Vice President, Regional Commercialization, Core Payments, EEMEA

IN_Manager_SAP FICO_SAP_Advisory_Bangalore

IN_Manager_Data Scientist Gen AI_Data & Analytics_Advisory_PAN India

Senior Associate Oracle SCM Oracle Advisory Kolkata

The Chinese Weekly

HR and Administration Manager

Senior Design Managers Major Projects Transport

Technical Principal – Building Structures (Auckland)

Envoy is seeking an Account Executive to drive software growth in the SMB customer segment (51 to 500 employees). This role involves actively targeting, prospecting, sourcing, and closing software deals, contributing to the Sales team's goal of being innovative and effective. The successful candidate will spearhead the adoption of Envoy software, manage the full sales cycle, provide revenue performance visibility, and maintain up-to-date product knowledge. This onsite position requires at least 4 days a week in the Denver office.

Mid-Market Customer Success Manager

Outbound BDR

Customer Support Manager

Pre Sales Solutions Engineer (UK)

Director, Product Marketing Manager

Member of Technical Staff, Frontend

Member of Technical Staff, Backend

Product Designer

Product Manager, Visitors

Envoy builds workspace management technology that makes it simple to run secure, compliant, and connected workplaces across every location. Over 16,000 workplaces and properties around the world rely on Envoy to create great experiences for employees and visitors while meeting safety, security, and compliance needs at scale. From corporate headquarters and labs to manufacturing sites, Envoy powers the places where people work best together.Learn more at <a href="http://envoy.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">envoy.com</a><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the role</h2>We are looking for an Account Executive who can drive software growth and evangelize our mission to every workplace in the world. As a member of the Account Executive team, you will actively target, prospect, source, and close software deals in our SMB customer segment (51 to 500 employees). This role will be part of the Sales team where our goal is to be the most innovative, efficient, and effective GTM team the workplace industry has ever seen. Envoy is a rapidly expanding business, and there are many opportunities for career progression and advancement.This is an onsite position that requires at least 4 days a week (Monday - Thursday) in our Denver office.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">You will</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Spearhead the growth & adoption of Envoy software by overachieving quarterly quotas.</li><li class="leading-relaxed">Manage the full sales cycle (sometimes from source to close), ensuring that our customers can achieve their goals through the deployment of Envoy software.</li><li class="leading-relaxed">Provide clear visibility on revenue performance by proactively managing a pipeline of opportunities and monthly forecasts (SFDC experience preferred).</li><li class="leading-relaxed">Maintain up-to-date knowledge of our product suite and internal GTM processes.</li><li class="leading-relaxed">Customize & deliver product demonstrations with a keen focus on your customer’s unique needs and challenges.</li><li class="leading-relaxed">Work with Marketing, Product, Growth, Finance, Deal Desk and Customer Success to create great customer experiences.</li><li class="leading-relaxed">Engage in team and sales org development and mentoring.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">You have</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">1-3+ years SaaS B2B closing experience.</li><li class="leading-relaxed">Demonstrated track record of continuous, substantial, and demonstrable success in SaaS sales (including over attainment against quota).</li><li class="leading-relaxed">Experience selling across an entire organization as well as C-Level Executives; experience with Procurement, IT/Security & legal teams is a plus.</li><li class="leading-relaxed">Excelled at developing relationships with and becoming a trusted resource for prospective customers.</li><li class="leading-relaxed">Experience self-sourcing deals in a target ICP and driving those to close.</li><li class="leading-relaxed">Experience proactively working with a BDR team to drive mutual success.</li><li class="leading-relaxed">Experience selling/managing pipelines with both transactional deals as well as larger strategic deals.</li><li class="leading-relaxed">Bachelor's degree or relevant experience.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">You are</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">An exceptional writer and spoken communicator.</li><li class="leading-relaxed">Highly organized & autonomous, a true self-starter.</li><li class="leading-relaxed">Comfortable and energized operating in a fast moving, changing organization.</li><li class="leading-relaxed">Confident in conducting your own product demos and being able to answer questions to help drive the client evaluation forward.</li><li class="leading-relaxed">Passionate about our product and the workplace or commercial real estate industry and working hard to build strategic partnerships.</li><li class="leading-relaxed">Excited about new logo prospecting and self-sourcing deals.</li><li class="leading-relaxed">Capable of having conversations with potential buyers centered around business value and the value of solving their business challenges through technology.</li><li class="leading-relaxed">Consultative, intellectually curious and ambitious.</li><li class="leading-relaxed">Enthusiastic about learning and growing at Envoy.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">You'll get</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A high degree of trust in your ideas and execution.</li><li class="leading-relaxed">An opportunity to partner and collaborate with other talented people.</li><li class="leading-relaxed">An inclusive community where you feel welcomed and cared for as a person.</li><li class="leading-relaxed">The ability to make an immediate impact helping customers create a great workplace experience.</li><li class="leading-relaxed">Support for your personal and professional growth.</li></ul>By applying for this position, you acknowledge that you have fully read and understand the job requirements and received the Envoy Privacy Notice for applicants, which is linked <a href="https://envoy.com/privacypolicy/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here_</a>. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Envoy to process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law.This site is protected by reCAPTCHA and the Google <a href="https://policies.google.com/privacy" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Privacy Policy</a> and <a href="https://policies.google.com/terms" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Terms of Service</a> apply.

Follow Mayank - career advice

Follow Mayank Grover for game development resources

Free | C# | Midnight Pizza Fight

Free | C++ | Lethos

Free | C++ | Pong

Follow Abhishek - tech content

Follow Abhishek Smith for game programming content

This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.

Genesys Cloud CX Change Manager/Trainer

Senior Network Engineer - LAN

Senior Full-Stack Developer (Back End oriented)

Amazon Connect Engineer

AWS Connect Developer (IBM ODM)

Senior Conversational AI Solutions Architect & Strategist

Senior AWS Lex Bot Developer

Senior AWS/Amazon Connect Developer

Amazon Connect Engineer

Job Details