Miro

End User Engineering Lead

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This critical leadership position is to spearhead the creation and development of a new End User Engineering (EUE) team in London. The team's primary mandate is to transform the employee technology experience from traditional IT support to a modern, automated, and security-first engineering discipline. The role has a global reach, providing leadership and oversight across multiple time zones, including the US and Yerevan, focusing on continuous improvement through AI, deep automation, and integration.

Frontend Software Engineer

<h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">About the Team</h4><p class="my-4 text-gray-700 leading-relaxed">This is a newly formed team spearheaded in London. The role has a global reach, providing leadership and oversight across multiple time zones, including the US and Yerevan. The team’s primary mandate is to transform the employee technology experience, shifting from traditional IT support to a modern, automated, and security-first engineering discipline. The Lead will establish the foundation, recruit top talent, and drive a culture of continuous improvement through AI, deep automation, and integration.</p><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">About the Role</h4><p class="my-4 text-gray-700 leading-relaxed">This is a critical leadership position to spearhead the creation and development of a new End User Engineering (EUE) team in London. The primary mandate is to transform the employee technology experience from traditional IT support to a modern, automated, and security-first engineering discipline.</p><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">What you’ll do</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Establish and Lead the Global End User Engineering (EUE) Team: Define the organizational structure, actively recruit and mentor the founding team, and establish a high-performance, engineering-led culture. Successfully manage the technical team across multiple time zones (US and Yerevan)</li><li class="leading-relaxed">Drive Deep Automation and AI Integration: Champion the strategy for intelligent automation to eliminate toil and reduce MTTR. Proactively explore and implement AI/ML solutions for intelligent service routing and predictive issue detection</li><li class="leading-relaxed">Engineer and Integrate Enterprise Workflows: Design, build, and maintain robust, scalable integrations between core enterprise applications (identity, HRIS, collaboration, service tools) to create seamless, automated employee experiences</li><li class="leading-relaxed">Own Core SaaS Application Enhancement: Take engineering ownership of, and strategically enhance, critical enterprise SaaS applications, including Slack, G-Suite, Jira, JAMF, and Glean, ensuring high reliability</li><li class="leading-relaxed">Execute the Strategic Technical Roadmap: Develop and execute the long-term vision and technical roadmap for EUE, integrating agile engineering methodologies like CI/CD and Infrastructure as Code principles</li><li class="leading-relaxed">Ensure Security and Compliance Posture: Work in close collaboration with Corporate Security (CorpSec) to define and enforce robust system security standards across all managed applications and devices. Partner with the Privacy team on compliance and execute regular security and compliance audits</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">What you’ll need</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5-7+ years of progressive experience in IT Operations, Infrastructure, or End User Services, with a minimum of 2 years in a Team Lead or Managerial capacity building technical teams</li><li class="leading-relaxed">Proven experience successfully leading and managing geographically or time-zone distributed technical teams (e.g., US, Europe, Yerevan)</li><li class="leading-relaxed">Strong hands-on engineering experience with the core technology stack including Slack, G-Suite, Jira, JAMF, and similar collaboration/device management applications</li><li class="leading-relaxed">Demonstrable experience successfully delivering and maintaining automation platforms, workflows, and integrations using technologies like Python, JavaScript, or dedicated iPaaS solutions</li><li class="leading-relaxed">Strong working knowledge of IT security principles, access control models, and experience collaborating with security teams on compliance and audit remediation</li><li class="leading-relaxed">Acumen for building an engineering-led culture focused on scalability, continuous improvement, and integrating agile methodologies (like CI/CD/IaC)</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">What's in it for you</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive equity package</li><li class="leading-relaxed">Health insurance for you and your family</li><li class="leading-relaxed">Corporate pension plan</li><li class="leading-relaxed">Lunch, snacks and drinks provided in the office</li><li class="leading-relaxed">Wellbeing benefit and WFH equipment allowance</li><li class="leading-relaxed">Annual learning and development allowance to grow your skills and career</li><li class="leading-relaxed">Opportunity to work for a globally diverse team</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">About Miro</h4><p class="my-4 text-gray-700 leading-relaxed">Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.</p><p class="my-4 text-gray-700 leading-relaxed">We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!</p><p class="my-4 text-gray-700 leading-relaxed">Check out more about life at Miro:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Youtube: https://www.youtube.com/@lifeatmiro</li><li class="leading-relaxed">Blog: https://miro.com/careers/life-at-miro/all/</li><li class="leading-relaxed">Instagram: https://www.instagram.com/mirohq/</li></ul><p class="my-4 text-gray-700 leading-relaxed">***</p><p class="my-4 text-gray-700 leading-relaxed">At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — <em>Empower teams to create the next big thing</em> — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. <em>Diversity</em> invites all talent with different demography, identities and styles <em>to step in</em>, and <em>inclusion</em> invites them to step <em>closer together.</em> Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>**Miro handles and uses personal data of job applicants in line with its <a href="https://miro.com/legal/recruitment-privacy-policy/" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Recruitment Privacy Policy</a> found <a href="https://miro.com/legal/recruitment-privacy-policy/" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a>.</strong>**</p>

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Associate Editors at Springer Nature play a crucial role in advancing the manuscript pipeline for the BMC Series. Responsibilities include evaluating manuscripts for editorial guidelines, selecting peer reviewers, and making informed editorial decisions. This full-time position in Pune requires effective time management to handle multiple tasks and deadlines, ensuring timely progress and high-quality content for a diverse portfolio of journals.

We are an ambitious and dynamic organisation, and home to some of the best-known names in research, educational and professional publishing. Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside. In return, you will find that we open the doors to discovery for all our employees – offering opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Springer Nature Group</h3><p class="my-4 text-gray-700 leading-relaxed">Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit http://group.springernature.com/ and follow @SpringerNature / @SpringerNatureGroup.</p><p class="my-4 text-gray-700 leading-relaxed">Associate Editors, primarily focused on manuscript management, play a key role in advancing the manuscript pipeline for all BMC Series. Their responsibilities include evaluating manuscripts for compliance with editorial guidelines, selecting and inviting suitable peer reviewers, and making informed editorial decisions on submissions.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Brand</h3><p class="my-4 text-gray-700 leading-relaxed">As an Associate Editor, you will play a crucial role in the success of the BMC Series by supporting the editorial management of content across a diverse portfolio of journals. This dynamic and varied position offers the opportunity to engage with a wide range of topics while contributing to the overall growth and success of BMC as a whole.</p><p class="my-4 text-gray-700 leading-relaxed">Effective time management is a key aspect of this role, as you will be responsible for handling multiple tasks and deadlines simultaneously. From managing the peer review process to making editorial decisions, you'll need to prioritize efficiently and ensure timely progress on manuscripts. 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End User Engineering Lead

Head of GTM Strategy and Transformation

Head of GTM Strategy and Transformation

Head of Marketing Analytics

Head of Marketing Analytics

Service and Support Specialist

Senior Renewal Manager

Account Executive, New Product Specialist

Software Engineer (BE focus)

Job Details