Miro

Senior Professional Services Specialist

Technical Account Manager

SWAT Engineer I

SWAT Engineer II

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Machine Learning Research Manager

This role involves leading a distributed team of senior Professional Services practitioners in EMEA, primarily based in London and Amsterdam, operating in a hybrid model. The mission is to guide customer adoption, lead innovation on Miro, and accelerate outcomes by working closely with Sales, Customer Success, Product, and Partners. The role addresses critical gaps in regional leadership, people development, operational discipline, and scalable enterprise delivery, focusing on maintaining healthy delivery across complex engagements, coaching practitioners, and aligning cross-functional partners to support global Professional Services revenue growth.

Lead Research Scientist

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Team</h3><p class="my-4 text-gray-700 leading-relaxed">You'll lead a distributed team of senior Professional Services practitioners based primarily in London and Amsterdam, working in a hybrid model. This team's mission is clear: bring customers' vision to life by guiding adoption, leading innovation on Miro, and accelerating outcomes. You'll work closely with Sales to scope delivery and manage pipeline visibility, partner with Customer Success on customer health and expansion strategy, and coordinate with Product and Partners to drive renewals, expansion, and adoption. You report to Global PS Leadership and operate as the regional connector between delivery execution and business outcomes.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role</h3><p class="my-4 text-gray-700 leading-relaxed">This role fills critical gaps in EMEA — regional leadership, people development, operational discipline, and scalable enterprise delivery. Your immediate impact: keep delivery healthy across complex enterprise engagements, coach senior practitioners to become trusted advisors to executives, and align cross-functional partners on capacity, forecasting, and customer outcomes. You'll support global Professional Services revenue growth by ensuring consistent, high-quality delivery across the region.</p><p class="my-4 text-gray-700 leading-relaxed">The challenge is balancing operational rigour (utilization, forecasting, delivery governance) with the reality of ambiguous, evolving service models. You'll operate at the intersection of execution and strategy, making sound decisions with incomplete information while building the processes and team capability that scale.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you’ll do</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead and develop a distributed team of senior Professional Services practitioners across EMEA, coaching them to operate as trusted advisors to enterprise executives — not just technical experts, but strategic partners who shape how customers work</li><li class="leading-relaxed">Run the operational backbone of regional delivery — own capacity planning, utilization management, forecasting, and delivery governance to keep complex enterprise engagements healthy and customers confident</li><li class="leading-relaxed">Partner with Sales, Customer Success, Product, and global PS leadership to align on pipeline, scope delivery accurately, and drive customer outcomes that directly support renewals and expansion</li><li class="leading-relaxed">Make critical decisions about delivery trade-offs, resource allocation, and engagement risks when the path forward isn't clear — you'll be defining solutions as you go, not following a preset playbook</li><li class="leading-relaxed">Build and maintain delivery processes that actually scale — spot systemic issues across engagements and fix them at the process and tooling level, not just firefighting individual problems</li><li class="leading-relaxed">Shape how EMEA contributes to global Professional Services revenue growth by evolving service offerings, improving delivery efficiency, and bringing regional insights back to global strategy</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you’ll need</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">8+ years in Professional Services, enterprise consulting, or SaaS delivery roles serving enterprise customers, with direct experience running a services business where you're accountable to revenue or margin targets</li><li class="leading-relaxed">Proven track record managing senior individual contributors (architects, consultants, technical specialists) and coaching them to engage confidently with C-suite and enterprise stakeholders</li><li class="leading-relaxed">Hands-on operational leadership experience — you've personally owned capacity planning, utilization management, forecasting, and delivery governance across complex, multi-stakeholder enterprise engagements</li><li class="leading-relaxed">Demonstrated ability to lead delivery in ambiguous environments where you're defining the solution as you go, collaborating with customers to navigate uncharted territory rather than applying rigid frameworks</li><li class="leading-relaxed">Strong cross-functional collaboration skills with Sales, Customer Success, Product, and Partners, with executive-level communication abilities that influence without formal authority</li><li class="leading-relaxed">Comfort operating in a high-collaboration environment (65% meetings and collaboration, 35% deep work) using tools like Slack, Salesforce, and Miro to keep distributed teams across London, Amsterdam, and beyond aligned and moving forward</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What's in it for you</h3><p class="my-4 text-gray-700 leading-relaxed">We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our <a href="https://miro.com/app/board/uXjVG8Fi8Yc=/?moveToWidget=3458764661021134968&cot=10" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Global Miro benefits board.</a></p><p class="my-4 text-gray-700 leading-relaxed">#LI-MD3</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Miro</h3><p class="my-4 text-gray-700 leading-relaxed">Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more to than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.</p><p class="my-4 text-gray-700 leading-relaxed">We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!</p><p class="my-4 text-gray-700 leading-relaxed">Check out more about life at Miro:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Youtube: <a href="https://www.youtube.com/@lifeatmiro" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://www.youtube.com/@lifeatmiro</a></li><li class="leading-relaxed">Blog: <a href="https://miro.com/careers/life-at-miro/all/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://miro.com/careers/life-at-miro/all/</a></li><li class="leading-relaxed">Instagram: <a href="https://www.instagram.com/mirohq/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://www.instagram.com/mirohq/</a></li></ul><p class="my-4 text-gray-700 leading-relaxed">At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — <em>Empower teams to create the next big thing</em> — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. <em>Diversity</em> invites all talent with different demography, identities and styles <em>to step in</em>, and <em>inclusion</em> invites them to step <em>closer together.</em> Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.</p><p class="my-4 text-gray-700 leading-relaxed">Miro handles and uses personal data of job applicants in line with its <a href="https://miro.com/legal/recruitment-privacy-policy/" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Recruitment Privacy Policy</a> found <a href="https://miro.com/legal/recruitment-privacy-policy/" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a>.</p>

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<p>- This assessment gives us an idea of your C++ skills<br>- Companies that evaluate this skillset in interviews: <strong>Rockstar Games, Ubisoft, Mayhem Studios, etc.</strong><br>- 10 Multiple Choice questions<br>- Average time to complete: <strong>7 to 10 minutes</strong></p>

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Optiv

Sr. Research Development Analyst | Remote, USA

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As a Sr. Research Development Analyst, you will lead complex analyses, establish scalable processes, and mentor junior analysts within the R&D team. This role involves conducting in-depth research across cybersecurity topics, designing and refining R&D workflows, and creating high-impact research deliverables. You will provide project leadership, translate technical findings into actionable insights, and ensure data accuracy. The position requires strong analytical skills, proficiency with Microsoft 365 and Generative AI tools, and a background in cybersecurity.

We work alongside clients to manage cyber risk and equip them with perspectives and programs to accelerate business progress. Our real-world experience, deep vertical expertise and diverse teams enable us to face any challenge with confidence. We put you at the center of our unmatched ecosystem of people, products, partners and programs to design and implement agile solutions. Our adaptive approach continually assesses risk in the context of cyber and broader objectives to secure today's business and fortify it for the future.

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<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Sr. Research Development Analyst | Remote, USA</h1><p class="my-4 text-gray-700 leading-relaxed">As a Sr. Research Development Analyst, you will not only conduct research, you will guide how research is performed. You’ll lead complex analyses, establish scalable processes, mentor junior analysts, and serve as a trusted partner to stakeholders across R&D and the broader organization.</p><p class="my-4 text-gray-700 leading-relaxed">If you thrive in ambiguity, enjoy building structure, and want to influence how cybersecurity research informs strategy and decision‑making, this role offers meaningful impact and leadership opportunity.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">How you’ll make an impact</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead in‑depth research and analysis across a wide range of cybersecurity topics, including emerging technologies, tools, and industry trends.</li><li class="leading-relaxed">Drive the design, refinement, and adoption of R&D processes, workflows, and internal standards.</li><li class="leading-relaxed">Own the creation and quality of high‑impact research deliverables, including reports, playbooks, frameworks, and knowledge base content.</li><li class="leading-relaxed">Ensure data accuracy and integrity across R&D systems, research repositories, and reporting artifacts.</li><li class="leading-relaxed">Provide project leadership across multiple R&D initiatives, including timeline management, prioritization, and cross‑team coordination.</li><li class="leading-relaxed">Translate complex technical findings into clear, actionable insights for both technical and non‑technical audiences.</li><li class="leading-relaxed">Perform advanced data analysis to identify trends, patterns, and strategic implications within research findings.</li><li class="leading-relaxed">Serve as a subject‑matter resource and mentor for junior analysts, providing guidance, review, and knowledge sharing.</li><li class="leading-relaxed">Leverage Microsoft 365 tools (Excel, Word, PowerPoint, Teams, SharePoint) to support collaboration, analysis, and communication at scale.</li><li class="leading-relaxed">Use Generative AI tools thoughtfully to accelerate research, enhance content quality, and improve analytical efficiency.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What we’re looking for</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5+ years of experience in cybersecurity research, analysis, IT, or a closely related field.</li><li class="leading-relaxed">Strong working knowledge of cybersecurity tools, frameworks, and industry standards.</li><li class="leading-relaxed">Demonstrated ability to independently research complex technical topics and synthesize them into clear, well‑structured written content.</li><li class="leading-relaxed">Proven experience developing, improving, and documenting repeatable processes.</li><li class="leading-relaxed">Advanced organizational skills with the ability to manage multiple initiatives simultaneously.</li><li class="leading-relaxed">Strong data analysis skills, including working with large datasets, identifying trends, and validating findings.</li><li class="leading-relaxed">Programming experience (e.g., Python) for automation, data analysis, or tooling support.</li><li class="leading-relaxed">Experience writing and optimizing SQL queries.</li><li class="leading-relaxed">Familiarity with reporting, visualization, or analytics platforms.</li><li class="leading-relaxed">Experience mentoring or guiding less‑experienced team members.</li><li class="leading-relaxed">Background in cybersecurity through professional experience, education, or certifications.</li><li class="leading-relaxed">Advanced proficiency with Microsoft 365 tools, particularly Excel and PowerPoint.</li><li class="leading-relaxed">Practical experience using Generative AI tools to responsibly support research, analysis, or content creation.</li><li class="leading-relaxed">Excellent written and verbal communication skills, with the ability to influence and inform stakeholders.</li><li class="leading-relaxed">Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, Data Analytics, or a related field (Master’s degree a plus).</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Skills that will set you apart</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience supporting or partnering with sales or go‑to‑market teams.</li><li class="leading-relaxed">Strong business acumen and the ability to frame cybersecurity insights in a business context.</li><li class="leading-relaxed">Prior experience in consulting, enterprise IT, or complex cybersecurity environments.</li><li class="leading-relaxed">Relevant cybersecurity certifications.</li></ul><p class="my-4 text-gray-700 leading-relaxed">#LI-KG1</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you can expect from Optiv</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A company committed to our inclusive value through our <a href="https://www.optiv.com/company/impact-report/inclusion-and-belonging" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Employee Resource Groups</a></li><li class="leading-relaxed">Work/life balance</li><li class="leading-relaxed">Professional training resources</li><li class="leading-relaxed">Creative problem-solving and the ability to tackle unique, complex projects</li><li class="leading-relaxed">Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.</li><li class="leading-relaxed">The ability and technology necessary to productively work remotely/from home (where applicable)</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">EEO Statement</h2><p class="my-4 text-gray-700 leading-relaxed">Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.</p><p class="my-4 text-gray-700 leading-relaxed">Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv’s selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our <a href="http://www.optiv.com/job-applicant-privacy-notice" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Applicant Privacy Notice</a>. If you sign up to receive notifications of job postings, you may unsubscribe at any time.</p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.