Miro

Technical Account Manager (TAM)

Senior Frontend Engineer, AI Flows

Software Engineer, Forward Deployed Engineer

Senior DevOps Engineer, DevEx

Senior Manager, Professional Services Delivery – Japan

Full Stack Engineer, AI Experience

Frontend Software Engineer

Strategic Customer Success Manager

The Technical Account Manager (TAM) partners with Enterprise customers to maximize the business value of their Miro investment. Acting as a fractional strategic advisor, the TAM guides customers through workflow optimization, drives AI-powered adoption, and embeds Miro into their innovation operating models. This role involves evolving how innovative companies discover, define, and deliver new products, combining product knowledge, strategic insight, technical fluency, and change management expertise to achieve measurable customer outcomes.

Innovation Architect

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Team</h3>The Professional Services organization at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace. Our team of strategic advisors, onboarding experts, and technical account managers work side-by-side with customers to transform how they collaborate, build, and innovate—powered by agentic AI and Miro’s world-class platform.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role</h3>We are seeking a Technical Account Manager (TAM) to partner with Enterprise customers and help them maximize the business value of their investment in Miro. As a TAM, you will act as a fractional strategic advisor—guiding customers through workflow optimization, driving AI-powered adoption, and embedding Miro into their innovation operating models to secure long-term value and partnership.TAMs are key players in evolving how the world’s most innovative companies Discover, Define, and Deliver new products and services. Operating with a high degree of autonomy, you will combine product knowledge, strategic insight, technical fluency, and change management expertise to drive measurable outcomes for your customers.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you’ll do</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Workflow Optimization</li><li class="leading-relaxed">Guide customers in designing and evolving workflows across the Discover–Define–Deliver innovation lifecycle</li><li class="leading-relaxed">Recommend integration strategies and automation opportunities that drive alignment, speed, and business value</li><li class="leading-relaxed">Provide guidance on embedding Miro into the customer’s existing systems and ways of working</li><li class="leading-relaxed">Proactive Optimization</li><li class="leading-relaxed">Monitor platform health, engagement, usage patterns, and feature adoption</li><li class="leading-relaxed">Deliver proactive, insight-driven recommendations to deepen adoption of Miro’s core and emerging AI capabilities</li><li class="leading-relaxed">Change Management & Scaling</li><li class="leading-relaxed">Equip internal champions with strategies to scale adoption across departments, regions, and teams</li><li class="leading-relaxed">Support customer Centers of Excellence (CoEs) with guidance on best practices, governance, and deployment at scale</li><li class="leading-relaxed">Navigate organizational change to help Miro become a strategic pillar in innovation initiatives</li><li class="leading-relaxed">Strategic Alignment & Continuous Improvement</li><li class="leading-relaxed">Collaborate with Customer Success Managers to co-facilitate impactful Quarterly Business Reviews (QBRs), showcasing progress against business goals and demonstrating tangible ROI</li><li class="leading-relaxed">You will provide robust adoption reporting and business outcome analytics, influencing customer strategy and reinforcing the value that underpins renewals and growth opportunities</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you’ll need</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5+ years in consulting, technical account management, customer success, or similar roles in enterprise SaaS</li><li class="leading-relaxed">Strong technical fluency: familiarity with APIs, integrations, and enterprise IT ecosystems</li><li class="leading-relaxed">Proven ability to lead workflow optimization, platform adoption, and change management initiatives</li><li class="leading-relaxed">Expertise in platform analytics to drive data-informed decisions and continuous improvement</li><li class="leading-relaxed">Skilled at facilitating executive-level discussions and cross-functional workshops</li><li class="leading-relaxed">Familiarity with collaboration tooling and product/service development workflows is a plus</li><li class="leading-relaxed">Highly proactive, strategic thinker with a strong customer outcome orientation, capable of operating independently and navigating ambiguity</li><li class="leading-relaxed">Willing to travel to customer sites up to 25%</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What's in it for you</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">401k matching + Competitive equity package</li><li class="leading-relaxed">Excellent Medical, Dental and Vision health benefits</li><li class="leading-relaxed">Fertility & Family Forming Benefits</li><li class="leading-relaxed">Flexible time off</li><li class="leading-relaxed">Lunch, snacks and drinks provided in the office</li><li class="leading-relaxed">Wellbeing benefit and WFH equipment allowance</li><li class="leading-relaxed">Annual learning and development allowance to grow your skills and career</li><li class="leading-relaxed">Up to $2,000 of charitable donation matches each year</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Miro</h3>Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!Check out more about life at Miro:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Youtube: https://www.youtube.com/@lifeatmiro</li><li class="leading-relaxed">Blog: https://miro.com/careers/life-at-miro/all/</li><li class="leading-relaxed">Instagram: https://www.instagram.com/mirohq/</li></ul>At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.

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https://www.linkedin.com/company/ibloxx-studios-dmcc/about/

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<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Consultant (m/f/d) Focus Construction and Infrastructure - Dubai - M2P Consulting</h1><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Description</h2>The role as a (Senior) Consultant in Construction and Infrastructure with us means more than classic consulting: With a hands-on mentality, openness to new technologies, tools, and working approaches, you support our clients in transformation, optimization, and innovation. You take independent project responsibility and benefit from development opportunities up to partner level. You can expect national & international clients in the travel, transport, and logistics industry with foresight, in-depth projects, and a team that supports you.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Activities</h2>This is what you make possible with us<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You increase the efficiency of our clients - through analysis, redesign, and targeted process definition.</li><li class="leading-relaxed">You implement new solutions precisely and always with a view to the needs of the stakeholders.</li><li class="leading-relaxed">With well-founded concepts and strategies, you develop practical solutions together with our clients.</li><li class="leading-relaxed">In workshops, you create real dialogues, identify needs, and create clarity for the next steps.</li><li class="leading-relaxed">You take responsibility not only for work packages but also as a sub-project manager - including technical leadership.</li><li class="leading-relaxed">You drive digital transformation forward - pragmatically, purposefully, and effectively.</li><li class="leading-relaxed">You deepen your expertise in focus topics and expand it in versatile, interdisciplinary projects.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Requirements</h2>This is what you bring with you<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A successfully completed degree in engineering or a comparable field, and technical as well as commercial understanding.</li><li class="leading-relaxed">Confident communication in German and English - written and spoken.</li><li class="leading-relaxed">Initial to several years of consulting experience.</li><li class="leading-relaxed">Proficient in MS Excel / PowerPoint and MS Project. HOAI and VOB are common terms for you.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Team</h2>Who we are and what we stand for<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">M2P is an international management consultancy that accompanies various companies in their transformation process. We support through an integrated offering of professional services, technological solutions, and innovative approaches - always with a claim to excellence.</li><li class="leading-relaxed">Appreciation is not a buzzword for us, but lived everyday life. We rely on genuine collaboration, flat hierarchies, and development perspectives.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Application Process</h2>1) Initial Interview with HR (Recruiting) - Duration approximately 30 to 60 minutes; this usually takes place virtually.2) Initial Interview with a colleague from the department including case processing - Duration approximately 45 to 60 minutes; this usually takes place virtually.3) Initial Interview with a colleague from management - Duration approximately 30 to 45 minutes; this usually takes place virtually; sometimes the interview also takes place as a joint appointment with Mr. Christophe Mostert, Managing Director of M2P Consulting GmbH, in our office in Frankfurt am Main.4) Initial Interview with our Managing Director Mr. Christophe Mostert - Duration approximately 30 minutes; this usually takes place in person in our office in Frankfurt am Main.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the Company</h2>At M2P, we live and breathe our business, getting to the core of your challenges. Our employees are innovative and have the entrepreneurial spirit needed to combine the benefits of strategic consulting and digital solutions. We work with our clients at all levels of their organization and guarantee excellent and successful work. Our teams consist of experts in aviation, transport, and logistics, who bundle their respective expertise to perfectly prepare our clients for their upcoming challenges and opportunities.M2P is a global management consultancy that transforms companies by accelerating growth through an integrated offering of professional and technological services. We develop innovative strategies, processes, and technologies in a way that makes sense for our clients and creates value. M2P's product portfolio covers the entire value chain across multiple industries. We specialize in the areas of travel, transport, and logistics. Our clients range from airports to retail to government organizations.We have deep knowledge within our key industries, are detail-oriented, and have experience and knowledge that goes beyond a superficial understanding. In addition to our excellent industry knowledge and methods, we are characterized by close collaboration with our clients. We not only design concepts but also successfully develop and implement innovative strategies, processes, and technologies. Furthermore, we support our clients with measures to streamline processes, reduce costs, optimize staffing schedules and routes, and innovatively shape their growth.Our in-house business unit DTS (Data & Technology Services) aims to increase the operational efficiency of our clients through industry-specific, cloud-based IT tools and services. They are a group of intelligent people who work closely together and are proud to deliver amazing software and provide exceptional customer experiences.

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Technical Account Manager (TAM)

Senior Frontend Engineer, AI Flows

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Senior DevOps Engineer, DevEx

Senior Manager, Professional Services Delivery – Japan

Full Stack Engineer, AI Experience

Frontend Software Engineer

Strategic Customer Success Manager

Technical Account Manager (TAM)

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