Miro

Head of GTM Strategy and Transformation

GTM Strategy Engineer

Head of Marketing Analytics

Strategic Finance Manager

Service and Support Specialist

Senior Renewal Manager

This position is focused on reinventing Miro's entire Go-To-Market (GTM) engine by integrating AI, automation, and human expertise. The goal is to fundamentally rethink how GTM functions operate to drive deeper customer value and scale globally. The leader will own GTM Strategy, Enablement, in close collaboration with Product and Marketing, with a global mandate across all customer segments. Key responsibilities include redesigning the GTM approach, architecting the balance between AI agents and human teams, analyzing performance metrics, and leading the transformation to a proactive customer engagement model.

Technical Account Manager APAC

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Team</h3><p class="my-4 text-gray-700 leading-relaxed">In RevOps we have a simple (but not easy) mission to drive predictable, scalable, and profitable revenue growth for Miro. You will join a highly motivated, energetic Revenue Operations Team that takes pride in growing customer relationships, running strategic sales cycles, and delivering the Miro value proposition to a diverse base of accounts globally across all segments. You will be in a unique position to have a substantial impact on sales culture and top line and bottom line revenue.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role</h3><p class="my-4 text-gray-700 leading-relaxed">This position is focused on reinventing Miro's entire Go-To-Market (GTM) engine by integrating AI, automation, and human expertise. The goal is not to optimize existing processes but to fundamentally rethink how GTM functions operate to drive deeper customer value and scale globally. This role reports directly to the CRO.</p><p class="my-4 text-gray-700 leading-relaxed">This role has a global mandate across all customer segments, including Small, Medium and Enterprise, serving 250,000 customers and 100M users. The leader will own GTM Strategy, Enablement, in close collaboration with Product and Marketing. The scope is comprehensive, covering partners, solution engineering, sales, support, success, renewals, new customer acquisition, and customer education driving both horizontal Miro adoption and vertical-specific solutions.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Top Outcomes:</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Reinvent GTM operations using AI to augment human capabilities for higher-value work</li><li class="leading-relaxed">Engineer proactive customer engagement models using AI agents alongside human teams</li><li class="leading-relaxed">Create data-driven, end-to-end solutions that drive deeper engagement faster</li><li class="leading-relaxed">Scale customer value delivery through a balanced application of automation and human expertise</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you’ll do</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Redesign GTM approach from the ground up, rethinking the division between human work and automation</li><li class="leading-relaxed">Architect the optimal balance between AI agents, automation, and human teams to maximize customer value</li><li class="leading-relaxed">Analyze performance metrics and system telemetry to identify gaps and engineer effective solutions</li><li class="leading-relaxed">Drive the adoption strategy across both the horizontal platform and specific vertical solutions</li><li class="leading-relaxed">Lead the transformation of customer engagement from a reactive to a proactive model</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you’ll need</h3><p class="my-4 text-gray-700 leading-relaxed">We are seeking a strategic thinker who can also "dive in and do." A transformation-minded GTM leader who has both helped reinvent organizations at a top consulting firm and scaled GTM operations at a leading SaaS company. This person will architect Miro's next-generation, AI-augmented GTM engine, balancing automation and human expertise to drive unprecedented customer value at a global scale.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>The ideal candidate will have:</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A background from a top-tier consulting firm at an Engagement Manager and above, followed by senior GTM leadership experience at a SaaS company (e.g., SVP of GTM Strategy/Operations or Revenue Acceleration)</li><li class="leading-relaxed">The candidate must possess a deep understanding of AI's potential in reengineering GTM</li><li class="leading-relaxed">A customer-first transformation mindset</li><li class="leading-relaxed">Proven experience redesigning organizational functions</li><li class="leading-relaxed">Hands-on with technology, e.g. being able to configure agentic workflows, be on top of latest tech developments, etc</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What's in it for you</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">401k matching + Competitive equity package</li><li class="leading-relaxed">Excellent Medical, Dental and Vision health benefits</li><li class="leading-relaxed">Fertility & Family Forming Benefits</li><li class="leading-relaxed">Flexible time off</li><li class="leading-relaxed">Lunch, snacks and drinks provided in the office</li><li class="leading-relaxed">Wellbeing benefit and WFH equipment allowance</li><li class="leading-relaxed">Annual learning and development allowance to grow your skills and career</li><li class="leading-relaxed">Up to $2,000 of charitable donation matches each year</li></ul><p class="my-4 text-gray-700 leading-relaxed"><em>The reasonably estimated salary range is specific to New York and may not be applicable to other locations. The range for this role is $290.000 to $364.000. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.</em></p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Miro</h3><p class="my-4 text-gray-700 leading-relaxed">Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.</p><p class="my-4 text-gray-700 leading-relaxed">We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!</p><p class="my-4 text-gray-700 leading-relaxed">Check out more about life at Miro:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Youtube: https://www.youtube.com/@lifeatmiro</li><li class="leading-relaxed">Blog: https://miro.com/careers/life-at-miro/all/</li><li class="leading-relaxed">Instagram: https://www.instagram.com/mirohq/</li></ul><p class="my-4 text-gray-700 leading-relaxed">***</p><p class="my-4 text-gray-700 leading-relaxed">At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — <em>Empower teams to create the next big thing</em> — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. <em>Diversity</em> invites all talent with different demography, identities and styles <em>to step in</em>, and <em>inclusion</em> invites them to step <em>closer together.</em> Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.</p><p class="my-4 text-gray-700 leading-relaxed">Miro handles and uses personal data of job applicants in line with its <a href="https://miro.com/legal/recruitment-privacy-policy/" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Recruitment Privacy Policy</a> found <a href="https://miro.com/legal/recruitment-privacy-policy/" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a>.</p>

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As a Senior Data Scientist at LMArena, you will explore and analyze large, complex datasets from millions of AI evaluations to uncover patterns, biases, and causal relationships in model behavior. You will formulate hypotheses, design experiments, and build statistical frameworks using Python, Pandas, NumPy, and Spark. Collaborating with ML researchers and engineers, you will improve the reliability and interpretability of AI evaluation systems, contributing to the advancement of AI.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About LMArena</h3><p class="my-4 text-gray-700 leading-relaxed">LMArena is the open platform for evaluating how AI models perform in the real world. Created by researchers from UC Berkeley’s SkyLab, our mission is to measure and advance the frontier of AI.</p><p class="my-4 text-gray-700 leading-relaxed">Millions of people use LMArena each month to explore how frontier systems perform — and we use our community’s feedback to build transparent, rigorous, and human-centered model evaluations. Leading enterprises and AI labs rely on our evaluations to understand real-world reliability, alignment, and impact. Our leaderboards are the gold standard for AI performance — trusted by leaders across the AI community and shaping the global conversation on model reliability and progress.</p><p class="my-4 text-gray-700 leading-relaxed">We’re a team of researchers, engineers, academics, and builders from places like UC Berkeley, Google, Stanford, DeepMind, and Discord. We seek truth, move fast, and value craftsmanship, curiosity, and impact over hierarchy. We’re building a company where thoughtful, curious people from all backgrounds can do their best work. Everyone on our team is a deep expert in their field — our office radiates excellence, energy, and focus.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role</h3><p class="my-4 text-gray-700 leading-relaxed">As a Senior Data Scientist you’ll explore and reason about the data that powers millions of AI evaluations each week. You’ll generate and test hypotheses, identify causal relationships, and uncover insights that help us understand how frontier models behave in the real world.</p><p class="my-4 text-gray-700 leading-relaxed">You’ll collaborate with ML researchers and engineers to design experiments, analyze large-scale datasets, and build statistical frameworks that improve the reliability and interpretability of our AI evaluation systems.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">You’ll</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Explore and analyze large, complex datasets to uncover patterns, biases, and causal relationships in model behavior and system performance.</li><li class="leading-relaxed">Formulate hypotheses about data quality, evaluation outcomes, and model performance — then design experiments to validate or refute them.</li><li class="leading-relaxed">Build reproducible analysis pipelines using Python, Pandas, NumPy, and Spark to process and interrogate large-scale data.</li><li class="leading-relaxed">Partner with ML researchers and engineers to design metrics and analyses that evaluate how models perform across domains, prompts, and tasks.</li><li class="leading-relaxed">Develop causal reasoning frameworks and statistical methods that help explain why models behave as they do — not just how well they perform.</li><li class="leading-relaxed">Communicate insights clearly to technical and non-technical partners, informing both research direction and infrastructure improvements.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">You’ll have</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">6+ years of experience in data science, ML analytics, or applied research, preferably in AI, ML, or large-scale data environments.</li><li class="leading-relaxed">Strong proficiency in Python, with deep experience in Pandas, NumPy, and distributed frameworks like Spark.</li><li class="leading-relaxed">Expertise in statistical modeling, causal inference, and experimental design.</li><li class="leading-relaxed">Experience reasoning about data distributions, sample quality, and the effects of data distribution shifts.</li><li class="leading-relaxed">Strong communication skills and the ability to collaborate closely with ML researchers and engineers.</li><li class="leading-relaxed">(Bonus) Background in AI model evaluation.</li><li class="leading-relaxed">(Bonus) Experience working with LLM outputs, embeddings, or other large-scale model artifacts.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What we offer</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">The cash compensation for this position has not yet been finalized. 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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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Data Structures and Algorithms

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Object Oriented Programming

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Head of GTM Strategy and Transformation

Head of GTM Strategy and Transformation

GTM Strategy Engineer

Head of Marketing Analytics

GTM Strategy Engineer

Head of Marketing Analytics

Strategic Finance Manager

Service and Support Specialist

Senior Renewal Manager

Job Details