Miro

Technical Account Manager Leader

AI Engineer

Innovation Architect

Technical Account Manager (TAM)

Commercial Attorney

AI Product Engineer

Front-End Platform Engineer

Frontend Software Engineer

Email Engineer

The Professional Services organization at Miro is seeking a Technical Account Manager Leader to lead, coach, and scale a team of Technical Account Managers (TAMs) who partner with Enterprise customers. This player-coach role involves managing the team, driving pre-sales technical proposals, serving as an escalation point, and spearheading process improvement. The leader will ensure TAMs maximize business value for customers, mitigate risks, and manage team performance, transforming how large clients collaborate and innovate with Miro's platform and agentic AI.

Head of Marketing Analytics

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Team</h3>The Professional Services organization at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace. Our team of strategic advisors, onboarding experts, and technical account managers work side-by-side with customers to transform how they collaborate, build, and innovate—powered by agentic AI and Miro’s world-class platform.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role</h3>We are seeking a Technical Account Manager Leader to lead, coach, and scale a team of Technical Account Managers (TAMs) who partner with Enterprise customers and help them maximize the business value of their investment in Miro.As a TAM Leader, you will operate as a Player-Coach, directly managing your team and supporting them on some of our most ambitious accounts and projects. This role involves driving pre-sales technical proposals, serving as an escalation point for delivery, and spearheading process improvement initiatives to enhance overall team effectiveness and customer experience. You will be a strategic leader who can mitigate risks, manage team performance, and ensure your team of TAMs transforms how our largest clients collaborate and innovate.This role will be in person at our office in Austin, Texas, or remote on the US West Coast.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you’ll do</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Team Leadership & Management</li><li class="leading-relaxed">Manage, mentor, and coach a team of Technical Account Managers, including hiring, training, and conducting performance evaluations</li><li class="leading-relaxed">Develop and implement processes to improve team efficiency, drive consistent global service delivery, and enhance overall client satisfaction</li><li class="leading-relaxed">Monitor team performance metrics (e.g., CSAT, Renewal Rate, Feature Adoption) and report on key KPIs to leadership</li><li class="leading-relaxed">Serve as the primary escalation point for complex technical issues, client challenges, and account risks, ensuring timely resolution across the team</li><li class="leading-relaxed">Strategic Client Engagement</li><li class="leading-relaxed">Take ownership of and manage some of the team's most complex or strategic accounts and projects</li><li class="leading-relaxed">Drive strategic technical proposals and solutions during the pre-sales process to support AMER Strat demand</li><li class="leading-relaxed">Build and maintain strong relationships with key clients, supporting key sales and renewal activities</li><li class="leading-relaxed">Identify opportunities for account growth and new business development, coaching the team to execute on these</li><li class="leading-relaxed">Cross-Functional Collaboration</li><li class="leading-relaxed">Collaborate with sales, engineering, and product teams to advocate for customer needs and drive internal process improvements</li><li class="leading-relaxed">Contribute to the development of technical documentation, best practices, and the overall 'TAM playbook' for the organization</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you’ll need</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">8+ years in consulting, technical account management, customer success, or similar roles in enterprise SaaS.</li><li class="leading-relaxed">At least 3 years of experience in a leadership, management, or team lead role managing Consultants, Technical Account Managers or similar client-facing professionals.</li><li class="leading-relaxed">Demonstrated ability to serve as an escalation point for complex technical issues and client challenges.</li><li class="leading-relaxed">Familiarity with APIs, integrations, and enterprise IT ecosystems.</li><li class="leading-relaxed">Proven ability to lead team-wide initiatives for workflow optimization, platform adoption, and change management.</li><li class="leading-relaxed">Expertise in platform and team analytics to drive data-informed decisions and continuous team improvement.</li><li class="leading-relaxed">Skilled at facilitating executive-level discussions and cross-functional workshops.</li><li class="leading-relaxed">Highly proactive, strategic leader with a strong customer outcome orientation, capable of operating independently and navigating ambiguity.</li><li class="leading-relaxed">Willing to travel to customer sites up to 25%.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What's in it for you</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">401k matching + Competitive equity package</li><li class="leading-relaxed">Excellent Medical, Dental and Vision health benefits</li><li class="leading-relaxed">Fertility & Family Forming Benefits</li><li class="leading-relaxed">Flexible time off</li><li class="leading-relaxed">Lunch, snacks and drinks provided in the office</li><li class="leading-relaxed">Wellbeing benefit and WFH equipment allowance</li><li class="leading-relaxed">Annual learning and development allowance to grow your skills and career</li><li class="leading-relaxed">Up to $2,000 of charitable donation matches each year</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Miro</h3>Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!Check out more about life at Miro:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Youtube: https://www.youtube.com/@lifeatmiro</li><li class="leading-relaxed">Blog: https://miro.com/careers/life-at-miro/all/</li><li class="leading-relaxed">Instagram: https://www.instagram.com/mirohq/</li></ul>At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.Miro handles and uses personal data of job applicants in line with its <a href="https://miro.com/legal/recruitment-privacy-policy/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Recruitment Privacy Policy</a> found <a href="https://miro.com/legal/recruitment-privacy-policy/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a>.

Rockstar Jobs

EA Jobs

Playstation Jobs

Ubisoft Jobs

Epic Game Jobs

Riot Jobs

CDPR Jobs

Krafton Jobs

Twitch Jobs

Larian Jobs

Wargaming Jobs

Naughty Dog Jobs

Netflix Jobs

Supercell Jobs

Zynga Jobs

Test your Unity Animations knowledge with this quiz! Explore concepts like Animator Controller, Blend Trees, and many more.

Test your Unity UI knowledge with this quiz! Explore essential concepts like Canvas, EventSystem and many more. 

Challenge yourself with this Unity Input System quiz! Test your skills in input mapping, device handling, and action events.

Take your Unity skills to the next level with Part 3 of this quiz, covering scripting, physics, rendering, and performance optimization!

Test your Unity expertise with this quiz, covering initialization to advanced rendering and physics!

Test your Unity knowledge with this comprehensive quiz, covering everything from MonoBehaviour basics to advanced physics, rendering, and optimization techniques across multiple difficulty levels!

Assess your knowledge of Unity's Rigidbody component and its advanced physics interactions with this in-depth quiz!

Test your understanding of Unity’s Physics, Movement, and MonoBehaviour with this insightful beginner-friendly quiz!

Dive into the fundamentals of open-world game development in Unity with this beginner-friendly quiz.

Challenge yourself with this beginner-friendly quiz on building an endless runner in Unity!

Test your beginner-level knowledge of Unity platformer development with this engaging quiz.

Test your basic knowledge of Unity and Unreal Engine with this beginner-friendly quiz on game development fundamentals.

This assessment evaluates your understanding of Unity's component-based architecture, how GameObjects and their components interact, the hierarchy system with nested GameObjects, and how to reference them in scripts.

This assessment evaluates your understanding of Unity's NavMesh system, including navigation baking, NavMeshAgents, pathfinding, obstacles, and scripting interactions with NavMesh to create AI-driven movement.

An assessment to test the correct usage of Unity's events and lifecycle functions in the context of the game "Clash Royale"

- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Programming Patterns! 📋- This assessment gives us an idea of your code architecture skills - Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your OOPs skills! 📋- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills - Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Unity Skills 📋 - This assessment gives us an idea of your Unity fundamentals - Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc. - 9 questions: 9 Multiple Choice - Minimum score needed to qualify: 80% - Average time to complete: 5 to 10 minutes

New Relic

Incident Communication Manager

Deal Desk Analyst

Envoy

Enterprise Account Executive

Micron

Senior Engineer, Process Integration, NAND NTI

Staff/Principal, Process Integration, NAND NTI

New Relic is seeking an Incident Communication Manager to join its Global Technical Support organization in Dublin, Ireland. This role is crucial for managing communications during planned and unplanned service interruptions, acting as the primary contact for stakeholders. The manager will write various communications, collaborate with internal teams, and contribute to scaling the organization. The ideal candidate will be technically savvy, a creative problem solver, and possess strong communication skills to build customer trust during critical moments.

GTM Recruiter - Hyderabad

Lead Salesforce Developer - Service Cloud

Lead Software Engineer - #7217

Lead Data Scientist

Business Development Representative (Outbound)

FP&A Manager

Financial Analyst, FP&A - (Go To Market)

Director- Accounting

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!Your opportunityThe Incident Communication Manager serves as our main point of contact for planned and unplanned outages and is an operational anchor, driving seamless operations and collaboration. This role resides in our Global Technical Support organization and leads key aspects of communications during events that may impact our customers including, but not limited to, maintenance windows and service interruptions (incidents). Technically savvy and strategically focused, you are a trusted liaison between New Relic teams building customer trust during critical moments.What you'll do<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Serve as the primary contact for communications related to planned and unplanned service interruptions; providing timely, accurate, and easily consumable communications before, during, and after events as needed</li><li class="leading-relaxed">Write a variety of communications including stakeholder communications, status page updates, root cause analysis reports, and monthly reliability blogs</li><li class="leading-relaxed">Collaborate with the Incident Program Manager, technical support teams, and Legal to develop, implement, and maintain communications strategies that protect New Relic’s reputation</li><li class="leading-relaxed">Work with Leadership to scale the organisation for growth and change the way we do things ­ for the better!</li><li class="leading-relaxed">Maintain ongoing familiarity with New Relic products and related technologies, and Technical Support workflow processes, tools, and systems</li></ul>This role requires<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience navigating technical complexity and have familiarity with the day-to-day support operations for highly adaptable SaaS Support teams</li><li class="leading-relaxed">Resourceful and creative problem solver, who knows how to influence across functions</li><li class="leading-relaxed">Demonstrated experience communicating critical, time-sensitive events to various stakeholders</li><li class="leading-relaxed">Strong communication skills with the ability to tailor content for different audiences</li><li class="leading-relaxed">Ability to articulate technical issues to non-technical partners</li><li class="leading-relaxed">Experience coaching team members in alignment with quality standards</li><li class="leading-relaxed">Continuous monitoring and evaluation of process effectiveness, driving corrective actions and improvements as needed</li><li class="leading-relaxed">Ability to work with cross-functional teams to drive resolution of critical issues for customers</li></ul>Bonus points if you have<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience coordinating incidents and time-sensitive customer escalations in a tech organization</li></ul>Please note that visa sponsorship is not available for this position.#LI-JM #LI-HybridFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to <a href="mailto:resume@newrelic.com" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">resume@newrelic.com</a>.We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.Our hiring processIn compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the <a href="https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">San Francisco Fair Chance Ordinance</a>.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.Review our Applicant Privacy Notice at <a href="https://newrelic.com/termsandconditions/applicant-privacy-policy" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://newrelic.com/termsandconditions/applicant-privacy-policy</a>

Follow Mayank - career advice

Follow Mayank Grover for game development resources

Free | C# | Midnight Pizza Fight

Free | C++ | Lethos

Free | C++ | Pong

Follow Abhishek - tech content

Follow Abhishek Smith for game programming content

This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.