MixMob

Game Producer

Lead Game Designer

Senior Full-Stack React/Node & NFT Gaming Developer

Game Producer needed with 4+ years experience in production roles, strong project management and communication skills, and experience using project management tools like JIRA and Confluence.

<div itemprop="description"><section class="job-section" id="st-companyDescription"><div><h2 class="title">Company Description</h2></div><div class="wysiwyg">MixMob is a crypto gaming experience powered by Solana, built with play-to-earn and a creator economy at the heart of its game loop</div></section><section class="job-section" id="st-jobDescription"><div><h2 class="title">Job Description</h2></div><div class="wysiwyg" itemprop="responsibilities">Our core mission is to empower a truly player-owned gaming platform that rewards creativity and style as much as skill and reflex. We believe that merging play-to-earn with user-generated content is the future of gaming and culture.We are growing like mad and are looking to hire a talented Game Producer. We believe that all good things are wild and free, so we operate 100% remote. 100% independently. You have demonstrable skills in organization, process &amp; structure, and are interested in pursuing leadership because you are a great critical thinker and have an eye for product quality. You will be joining a team with creative instincts that are impeccable, and you are passionate and knowledgeable about all things gaming.This is not about ticking boxes. You will be a strong voice, with incredible drive, motivation, and communication skills. Involved in all aspects of the game, you will collaborate closely with the Game Director and operational managers. There is no limit to your potential growth in this role. Start with this initial brief:<ul><li>Collaborate with Game Direction to assist with managing the day-to-day, and deliver on high-value user stories from concept to post-launch.</li><li>Assist in steering production toward tangible milestones and ensure project scope is being adhered to.</li><li>Take ownership of development areas and routinely coordinate progress and updates to schedule timeline.</li><li>Identify and evaluate risks, and troubleshoot communication with dependent teams.</li><li>Improve overall quality by evaluating builds and verifying acceptance criteria.</li><li>Collaborate with Game Design to implement essential game data into Playfab, and other tools in a production environment.</li><li>Facilitate communication across the development team and other departments, such as, Marketing, QA, Operations, Customer Success, and Legal.</li><li>Keep abreast of current market trends.</li></ul>&nbsp;</div></section><section class="job-section" id="st-qualifications"><div><h2 class="title">Qualifications</h2></div><div class="wysiwyg" itemprop="qualifications"><ul><li>4+ years experience working in production roles in the games industry.</li><li>Experience using MS Office, JIRA, Confluence, and other project management tools in a production environment.</li><li>Demonstrated ability to produce project results.</li><li>Strong critical thinking skills.</li><li>Strong project management skills.</li><li>Demonstrable and effective verbal and written communication skill</li></ul></div></section><section class="job-section" id="st-additionalInformation"><div><h2 class="title">Additional Information</h2></div><div class="wysiwyg" itemprop="incentives">Benefits<ul><li>Competitive Salary</li><li>Employee token Incentives &amp; Performance Bonuses</li><li>Unique Growth &amp; Performance evaluation every 3 months.</li><li>Flexible hours</li><li>Bi-weekly leadership coaching</li><li>Work remotely</li><li>Unlimited vacation</li><li>Work with some of the top talents from around the world!</li></ul></div></section></div>

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Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Betson Group

Payments and Fraud Shift Leader

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The Payments and Fraud Shift Leader is responsible for handling payment-related inquiries from customers and internal or external parties. This role aims to provide exceptional customer service by prioritizing the customer and facilitating internal communication, offering guidance to payments analysts. Responsibilities include task allocation, being the first point of contact for third-party providers, managing issues during the shift, answering escalations from customer support, handling payment queries via various channels, cooperating with the Payments and Fraud Team Leader, improving procedures, raising trends, and ensuring minimal downtime for tech issues. Additionally, the leader will be a point of contact for payment and fraud-related questions, processing internal crediting requests, assisting team members, applying fraud prevention rules, helping process payments, and maintaining a positive work environment.

Facilities & Office Coordinator

Technical Compliance Process Officer

Finance Officer

Reconciliation Analyst

Customer Service Agent - English Speaking

Online Support Operator

Gaming Coordinator

Community Manager (Sports)

Basketball Trader

<h2>Overview:&nbsp;</h2>
The function of the Payments&nbsp;and&nbsp;Fraud Shift Leader is to handle contacts related to payments queries raised by customers or any internal or external parties. The aim is to provide an outstanding customer service experience by putting the customer first in every action and facilitate internal communication, as well as offer guidance to payments analysts.&nbsp;
<h2>Main Responsibilities:&nbsp;</h2>
The main responsibilities include but are not limited to:&nbsp;
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Allocation and prioritization of task during the shift.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1">Being the first line of contact for 3rd party providers regarding payments related issues.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1">Taking ownership of any issues occurring during their shift, effectively manage the issue and take the most efficient course of action to minimize customer impact as well as work load.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="4" data-aria-level="1">Answering escalations&nbsp;from&nbsp;customer support and following up on the&nbsp;timely resolution of issues.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Handling&nbsp;of&nbsp;payments&nbsp;and risk&nbsp;queries and escalations from&nbsp;customer support via chat,&nbsp;IM&nbsp;and&nbsp;emails.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1">Cooperate with Payments&nbsp;and&nbsp;Fraud Team Leader&nbsp;on any issues facing the team.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1">Work together with Payments&nbsp;and&nbsp;Fraud Team Leader&nbsp;in order to improve and maintain procedures within the Payments Team.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="4" data-aria-level="1">Raise any trends in escalations, denoting a possible generic issue with anything payment related.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="5" data-aria-level="1">Ensuring that ongoing tech issues are monitored and proper follow&nbsp;up&nbsp;is done to ensure minimal down time&nbsp;and customer impact.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Point of contact for any payment&nbsp;and&nbsp;fraud&nbsp;related issues or questions.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1">Processing of internal crediting requests.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1">Be a point of assistance to&nbsp;the other team members when the need arises.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="4" data-aria-level="1">Ensuring that fraud and risk prevention rules are followed and applied when processing any of the Payments&nbsp;and&nbsp;Fraud&nbsp;Shift Leader tasks.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="5" data-aria-level="1">Help in processing payments when needed and any other&nbsp;additional tasks when required.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Help to create and maintain an effective and positive working environment.&nbsp;</li>
</ul>
<h2>Reporting:&nbsp;&nbsp;</h2>
To&nbsp;Payments&nbsp;and&nbsp;Fraud Team Leader.
<h2>Extra awesome:</h2>
<ul>
<li>Speaks a multitude of languages including fluency English</li>
<li>Invested knowledge in iGaming&nbsp;</li>
<li>Knowledge of a wide variety of payment providers and processes</li>
</ul>
&nbsp;
<h2 style="text-align: center;">Challenge accepted?</h2>
We offer a fun and challenging role in a collaborative and dynamic environment. For the right person there are many different career paths at Betsson, both if you want to deepen your technical skills or work with leadership in the future.
<h6 style="text-align: center;">By submitting your application, you understand that your personal data will be processed as set out in our <a href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.betssongroup.com%2Fprivacy-policy%2F&amp;data=02%7C01%7C%7Cdf880949479641f0ff9808d80186cf32%7Cc514bc364b3348d2bbb1a3c97d4bf41d%7C0%7C0%7C637261025803833173&amp;sdata=1ckgbi0LOpEfEI6T33fEggTW87I84SLdCYd6sLaHRGk%3D&amp;reserved=0">Privacy Policy</a></h6>

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