Modulate

Staff Engineer

Senior Growth Marketing Specialist

Modulate is seeking a Staff Engineer to architect, scale, and evolve their conversational voice intelligence platform. This role involves acting as a trusted problem-solver, guiding architectural choices, and mentoring teammates to build scalable, maintainable systems. The engineer will dive deep into complex projects, focusing on frontend interfaces and high-performance data storage. Collaboration with product managers and backend/ML engineers is crucial to ensure intuitive, reliable, and performant user-facing tools. The position will also shape long-term technical strategy around data models, storage, observability, and operational reliability, contributing to roadmap planning and standards definition.

<div><b><span style="font-size: 16px;">Join Modulate as we pioneer the future of prosocial voice intelligence! Our unique conversational voice intelligence platform is designed to integrate smoothly with real commercial workflows at enterprise scale, unlocking unprecedented abilities to moderate content, prevent fraud, improve contact center experiences, and more.&nbsp;</span></b></div><div><br></div><div><span style="font-size: 16px;">We’re looking for a </span><b><span style="font-size: 16px;">Staff Engineer</span></b><span style="font-size: 16px;"> to help architect, scale, and evolve our core product platform as we grow into new markets and customer segments. We want a Solver archetype who can act as a trusted problem-solver who goes deep into knotty problems that are critical and which lack a clear approach or carry high levels of risk, and continues to work on them until they’re resolved. As our team matures, there’s the potential to recast into a Tech Lead role that owns a specific, highly-valuable engineering domain for Modulate.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">You’ll operate as a technical mentor and guide across multiple systems with a particular emphasis on frontend architecture, system interfaces, and data persistence layers. Your goal will be ensuring Modulate’s technology remains robust, performant, and extensible as we scale. This is a high-impact, high-ownership role ideal for an experienced full-stack or systems engineer with a strong track record of technical leadership and deep hands-on experience in frontend practices and modern database systems.</span></div><div><br></div><div><i style="font-size: 16px;">The salary for this position is set to $185,000/year.&nbsp;This position will operate under our hybrid policy with 3 days per week (Monday, Tuesday, Thursday) in-office in Somerville, MA. We are unable to offer visa sponsorship for this role.</i></div><div><br></div><div><span style="font-size: 16px;">To avoid losing progress on your application, please feel free to complete responses separately in a local or cloud-saved document. If you encounter an error, any responses entered in the fields on the application will not be saved.</span></div><div><br></div><div><span style="font-size: 16px;">No unsolicited agencies, please!</span></div><div><br></div><div><br></div><div><b><span style="font-size: 16px;">What you’ll do: </span></b></div><div><br></div><div><span style="font-size: 16px;">- Provide technical direction across the engineering org: guiding architectural choices, mentoring teammates, and ensuring we’re building scalable, maintainable </span><a rel="noopener noreferrer" class="postings-link" href="http://systems.Dive"><span style="font-size: 16px;">systems.</span></a></div><div><span style="font-size: 16px;">- Dive deep into thorny problems in partnership with Director of Engineering. Guide development of complex projects across our products with an emphasis on frontend interfaces and high-performance data storage and retrieval patterns.Design and evolve our web application architecture to support real-time workflows and robust moderation and investigation tools.</span></div><div><span style="font-size: 16px;">- Collaborate with product managers, backend/ML engineers, and design partners to ensure user-facing tools are intuitive, reliable, and performant.</span></div><div><span style="font-size: 16px;">- Shape long-term technical strategy around data models, storage, observability, and operational reliability. </span></div><div><span style="font-size: 16px;">- Contribute to roadmap planning, technical scoping, and standards definition across teams.</span></div><div><br></div><div><b><span style="font-size: 16px;">Desired qualifications: </span></b></div><div><br></div><div><span style="font-size: 16px;">- Clear, thoughtful communicator and collaborator. Comfortable operating across product, design, and platform teams. </span></div><div><span style="font-size: 16px;">- Effective in making tradeoffs between speed and quality in order to balance short- and long-term org needs.</span></div><div><span style="font-size: 16px;">- Org-first engineer with demonstrated record of raising the team along with themselves.&nbsp;</span></div><div><span style="font-size: 16px;">- Extensive engineering experience (typically 8+ years) across multiple layers of the web stack, with a strong record of technical ownership and impact.</span></div><div><span style="font-size: 16px;">- Deep proficiency in modern frontend development and frontend system architecture.</span></div><div><span style="font-size: 16px;">- Strong practical experience with database design, performance tuning, and data modeling, including relational and non-relational databases.</span></div><div><span style="font-size: 16px;">- Demonstrated ability to navigate and set direction in ambiguous or rapidly evolving environments.</span></div><div><span style="font-size: 16px;">- Familiarity with infrastructure-as-code, cloud services (AWS preferred), and devops practices a plus.</span></div><div><br></div><div><b style="font-size: 16px;">NOTE for the questions "Your fit for the role", "Your values/goals", and "Why Modulate?" on the following form:</b></div><div><br></div><div><span style="font-size: 16px;">Please&nbsp;avoid&nbsp;disclosing any details which would directly reveal your race, age, gender, ethnicity, sexual orientation, or other protected demographic status. We are only looking for information which directly relates to your ability to succeed in the given role. </span></div><div><br></div><div><span style="font-size: 16px;">Additionally, we want to hear from&nbsp;</span><b style="font-size: 16px;">YOU</b><span style="font-size: 16px;">! While we understand the convenience of productivity tools and generative AI to help apply, please note that any submissions with substantial overlap or duplication with other applicant profiles will&nbsp;</span><b style="font-size: 16px;">NOT</b><span style="font-size: 16px;">&nbsp;be considered.</span></div>

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zeta

Program Manager - Chronos

Lead Software Development Engineer Backend

Software Development Engineer I - Frontend

Software Development Engineer II

Sr. Program Manager

Software Development Engineer in Test II

Program Manager

Site Reliability Engineer I

Data Scientist II

In this role, you will be leading a complex client program focused on Health Savings Account (HSA) solutions, partnering with U.S.-based healthcare benefit administrators to drive the successful launch and adoption of our platform. As a Program Manager, you will be responsible for orchestrating cross-functional teams to deliver seamless, compliant, and scalable solutions. You will work closely with clients and internal stakeholders to ensure program alignment, execution, and long-term success. This high-impact, client-facing role involves program planning, execution, risk management, and governance, ensuring on-time, on-quality, and on-budget delivery, contributing to the organization's growth in the rapidly evolving health-tech space.

Associate Product Manager II

<p class="my-4 text-gray-700 leading-relaxed">Zeta is a <strong>Next-Gen Banking Tech</strong> company that empowers banks and fintechs to launch banking products for the future. It was founded by <a href="https://en.wikipedia.org/wiki/Bhavin<em>Turakhia" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Bhavin Turakhia</a> and Ramki Gaddipati in 2015.</p><p class="my-4 text-gray-700 leading-relaxed">Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.</p><p class="my-4 text-gray-700 leading-relaxed">Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.</p><p class="my-4 text-gray-700 leading-relaxed">Zeta has over <strong>1700+ employees</strong> - with over <strong>70%</strong> roles in R&D - across locations in the <strong>US, EMEA, and Asia</strong>. Zeta has <strong>raised $400 million at a $2 billion valuation</strong> from Softbank, UHG, Mastercard, and other investors.</p><p class="my-4 text-gray-700 leading-relaxed">Learn more @ <a href="http://www.zeta.tech/" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">www.zeta.tech</a>, <a href="https://careers.zeta.tech/" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">careers.zeta.tech</a>, <a href="https://in.linkedin.com/company/zetasuite" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Linkedin</a>, <a href="https://twitter.com/zetasuite" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Twitter</a></p><p class="my-4 text-gray-700 leading-relaxed"><strong>About the Role</strong></p><p class="my-4 text-gray-700 leading-relaxed">In this role, you will be leading a complex client program focused on Health Savings Account (HSA) solutions, partnering with U.S.-based healthcare benefit administrators to drive the successful launch and adoption of our platform. As a Program Manager, you will be responsible for orchestrating cross-functional teams to deliver seamless, compliant, and scalable solutions. You will work closely with clients and internal stakeholders, including Product, Engineering, Compliance, Operations, and Data, to ensure program alignment, execution, and long-term success.</p><p class="my-4 text-gray-700 leading-relaxed">This is a high-impact, client-facing role where you will play a central part in program planning, execution, risk management, and governance. Your role will be crucial in ensuring the on-time, on-quality, and on-budget execution of the program. By driving operational excellence and client satisfaction, you will directly contribute to the growth and strategic success of the organization in the rapidly evolving health-tech space.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Planning and Strategy - Collaborate with client counterparts to understand the overall scope of the program, timelines, bottlenecks, and other key factors, and develop a high-level strategy and plan to achieve the strategic objectives and business goals.</li><li class="leading-relaxed">Program execution and governance - Make significant contributions to the overall program execution. Ensure that all rituals are followed religiously, risks are identified well in advance and communicated, work on mitigation plans, and ensure that asynchronous updates are shared with relevant stakeholders without fail. Lead the daily and weekly cadences, as well as governance calls with senior client counterparts.</li><li class="leading-relaxed">Collaboration - Liaising with various product and release engineering teams at Zeta to assess the scope of changes a solution under consideration may require and determine a feasible, optimal release date that meets all business requirements.</li><li class="leading-relaxed">Platform understanding - Develop a deep understanding of the Tachyon platform and associated functional and technical concepts, including various types of product and policy configurations, platform capabilities around integration and extension mechanisms, data transmission, and data migration. Be hands-on and try out the various platform capabilities, including APIs, etc., to build a first-hand understanding and know-how of the platform.</li><li class="leading-relaxed">Stakeholder Management - Work closely with both external stakeholders (clients, vendors, etc.) and internal stakeholders (solution engineers, data engineers, product teams, etc.) to ensure smooth program execution. Also, work with the respective teams to handle any issues or escalations reported by the client or vendors.</li><li class="leading-relaxed">Resource Management -Identify and allocate resources, including budget, personnel, and equipment, to ensure effective utilization. Develop and manage the program budget, ensuring cost-effectiveness</li><li class="leading-relaxed">Change Management-Implement effective change control processes to manage alterations to the program scope, schedule, and resources. Communicate changes to stakeholders and ensure alignment.</li><li class="leading-relaxed">Training - Complete the courses that form part of the training curriculum to deepen your understanding of the Tachyon Platform and its various modules.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Skills</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Data-oriented</li><li class="leading-relaxed">Bias for action</li><li class="leading-relaxed">Exceptional program management skills</li><li class="leading-relaxed">Logically strong first principles thinker</li><li class="leading-relaxed">Excellent written/verbal communication and interpersonal skills, especially with external stakeholders</li><li class="leading-relaxed">Excellent interpersonal, organizational, leadership and mentoring ability</li><li class="leading-relaxed">Rigorous attention to detail</li><li class="leading-relaxed">Ability to thrive in ambiguous business environments and scale with limited resources</li><li class="leading-relaxed">Strong understanding of project management methodologies, processes, and tools.</li><li class="leading-relaxed">Ability to understand technical concepts on SaaS offerings via cloud (AWS), APIs, etc.</li><li class="leading-relaxed">Self-motivated with a drive to learn and adapt to new and ever-changing project demands</li><li class="leading-relaxed">Strong stakeholder relationship management skills – able to influence and manage the expectations of senior executives internally and externally.</li><li class="leading-relaxed">Hands-on, i.e. ‘roll-up-your sleeve’ attitude</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Experience & Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">8+ years of experience in Technology and Delivery roles,</li><li class="leading-relaxed">Must have been involved in managing and delivering large cross-functional programs from inception to launch</li><li class="leading-relaxed">Prior experience in a client-facing role with medium to large clients</li><li class="leading-relaxed">Experience with B2B enterprise, SaaS / Cloud-based products is a strong plus</li><li class="leading-relaxed">Enterprise SaaS company should have some or all of the following characteristics : Software Characteristics Must have APIs & Implementation must involve some degree of integration with other systems</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Equal Opportunity</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success</li></ul>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.