We’re building the best bank in the world - a bank you'd be proud to use - and that means bringing together a talented team with diverse experiences, backgrounds and skills. We believe there should be an alternative to the banking of the past: we're focused on solving problems, rather than selling financial products, making your financial life simpler, and giving you complete control from your smartphone. Internally, we encourage an open, collaborative, inclusive working environment. We contribute to open source software, and we continually engage with our wonderful community. We’re hiring talented, creative problem-solvers to help us build the bank of the future.

Monzo

Senior Legal Counsel, Data and Cyber

Senior Growth Marketing Executive

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Monzo is seeking a Senior Legal Counsel, Data & Cyber to join their Legal team. This role involves advising on data protection and cyber security compliance, partnering with various internal teams including Privacy, Growth & Marketing, Security, and Product. The counsel will provide pragmatic legal advice on complex data challenges, new product launches, marketing campaigns, and AI solutions, ensuring compliance with legal and regulatory obligations while contributing to Monzo's mission to make money work for everyone.

Collections Adviser, Financial Health

🚀 We’re on a mission to make money work for everyone.We’re waving goodbye to the complicated and confusing ways of traditional banking.After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as <a href="https://monzo.com/current-account/personal" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">personal</a> and <a href="https://monzo.com/business-banking" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">business</a> bank accounts, we offer <a href="https://monzo.com/current-account/joint-account" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">joint accounts</a>, <a href="https://monzo.com/current-account/16-17" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">accounts for 16-17 year olds</a>, a <a href="https://monzo.com/current-account/under-16s" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">free kids account</a> and <a href="https://monzo.com/flex" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">credit cards</a> in the UK, with more exciting things to come beyond. Our UK customers can also <a href="https://monzo.com/savings" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">save</a>, <a href="https://monzo.com/investments" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">invest</a> and <a href="https://monzo.com/pensions" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">combine their pensions</a> with us.With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!We’re not about selling products - we want to solve problems and change lives through Monzo ❤️<a href="https://www.youtube.com/watch?v=U62l09nB0M4" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Hear from our UK team about what it's like working at Monzo</a> ✨---📍London/Cardiff/UK Remote | 💰c. £100k + Stock Options + Benefits | <a href="https://www.youtube.com/watch?v=tDAT6VxoqQM" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Hear from the team</a>⭐Our Legal teamWe're looking for a Senior Legal Counsel, Data & Cyber to join our team at Monzo and help us build one of the best, most innovative banks in the world.This role will have day-to-day responsibility for advising on data protection and cyber security related compliance issues.In this role, you will partner with colleagues at all levels in the organisation and work with a wide-range of stakeholders including but not limited to our Privacy, Growth & Marketing, Supplier Operations, Third Party Risk Management, Security, Risk & Control and Compliance teams as well as working directly with Product teams across Monzo.No two days are the same in Monzo’s Legal team. This is not your typical legal role; so we’re not looking for a typical person.On any given day you may be advising on the data protection risks of a new product launch, a complex data transformation project, a new direct marketing campaign, how we use new innovative technologies in our advertising ecosystem or the implementation of a novel AI solution.Ultimately, we’re looking for someone with exceptional technical expertise who is willing to roll up their sleeves and get things done to help deliver products and services that delight our customers, raise standards in our industry, and contribute to the achievement of our mission.If this sounds right up your street then please get in touch, we’d love to hear from you.🔑You’ll play a key role by…<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Partner with our first line and second line data protection teams on a range of initiatives and data protection related issues.</li><li class="leading-relaxed">Acting as trusted legal advisor to colleagues across the Monzo business to provide pragmatic and scalable legal advice and solutions to complex data related challenges. You will be advising on a range of matters with a heavy focus on marketing, advertising and tracking technologies as well the interplay of data protection requirements with our obligations as a fully regulated bank.</li><li class="leading-relaxed">You will also need to provide advice relating to the completion of data protection assessments by our first and second line teams in more specialised areas (for example, where special category data is involved or we are utilising new forms of AI).</li><li class="leading-relaxed">Delivering training, sharing insights from your work, and helping educate others on key data protection risks for Monzo.</li><li class="leading-relaxed">Managing relationships with our external legal counsel and ensuring we are optimising our legal spend.</li></ul>🤩 We’d love to hear from you if…<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You have deep experience in all aspects of data protection, having ideally spent time in private practice, and/or in-house at a bank and/or other financial institution or regulator, or a leading big tech company. You have a minimum of 5 years of relevant post qualification experience (or equivalent).</li><li class="leading-relaxed">You have a genuine interest in data and cyber developments; it’s not just your job but something you’re proud to be a geek about.</li><li class="leading-relaxed">You have good experience working with the use of data for advertising and marketing purposes, including the use of the latest tracking technologies.</li><li class="leading-relaxed">You have good experience of financial regulation as it intersects with data protection laws and are comfortable with advising on the interplay between these regimes.</li><li class="leading-relaxed">You have some experience in AI, particularly key legal issues related to the use of generative artificial intelligence, and an appetite to develop this further.</li><li class="leading-relaxed">You have experience in the transactional elements of data protection, including negotiating data sharing agreements, data processing agreements, and standard contractual clauses.</li><li class="leading-relaxed">You are passionate about working to advise the business to keep Monzo safe and compliant with our legal and regulatory obligations.</li><li class="leading-relaxed">You are a strategic thinker, a strong communicator and a keen problem solver who can recommend solutions that balance business and risk perspectives.</li><li class="leading-relaxed">You are willing to jump in and handle a wide range of legal issues that may arise even outside your core areas of expertise in an enthusiastic, proactive, and resourceful manner, and can sensibly assess when best to engage external counsel in a cost-effective way.</li><li class="leading-relaxed">You are comfortable operating at all levels of the organisation and liaising with a variety of internal and external stakeholders.</li><li class="leading-relaxed">You enjoy horizon scanning, proactively assessing risks, and quickly identifying and independently implementing mitigating actions.</li><li class="leading-relaxed">You have a dynamic and entrepreneurial approach and are comfortable with the ambiguity of a fast-paced and rapidly-evolving environment.</li><li class="leading-relaxed">You welcome diverse perspectives, think rigorously and critically and aren’t afraid to challenge assumptions.</li><li class="leading-relaxed">You have an open and curious mind, are passionate about the intersection of banking and technology and are excited to join us for the next stage of our journey at Monzo!</li></ul>Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement.At Monzo, we’re dedicated to creating an inclusive and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!Whilst in-house financial services experience (including at a regulator) is strongly preferred, it is not essential for the right candidate. PQE is a guide only.🌈 The application journey has 3 key steps<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Recruiter call (potentially followed by an initial call with Senior Legal Counsel - Data & Cyber)</li><li class="leading-relaxed">First stage 1 hour role specific interview</li><li class="leading-relaxed">Second stage 1 hour behavioural interview</li></ul>Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on business-hiring@monzo.com.We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.Your compensation package:💰c.£100,000 base salary (dependent on experience) ➕ stock options✅ We can sponsor visas📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team📚Learning budget of £1,000 a year for books, training courses and conferences#LI-DH1 #LI-REMOTES---Equal opportunities for everyoneDiversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our <a href="https://monzo.com/blog/diversity-and-inclusion" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">blog</a>, 2024 <a href="https://monzo.com/blog/our-2024-diversity-and-inclusion-report" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Diversity and Inclusion Report</a> and 2024 <a href="https://monzo.com/blog/an-update-on-our-gender-pay-gap-2024" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Gender Pay Gap Report.</a>We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">👤 Identity survey</h3>Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow.Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Voluntary. And we've included a "prefer not to say" option for every question. It'd be helpful if you still fill out the survey even if you choose "prefer not to say" for every question, as it's useful for us to understand & record this. We won't know if you choose to fill this survey in or not.</li><li class="leading-relaxed">Anonymous to Monzo. We can't tie your responses to you and they won't make a difference to the outcome of your application. We'll only use grouped responses for equal opportunities monitoring in our hiring process.</li></ul>For more information on how we'll use this data, please read our <a href="https://monzo.com/docs/candidate-notice.pdf" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">candidate privacy notice</a>.By filling out this survey, you agree that we can use your responses for the purposes we've mentioned above. You are not letting us know if we need to make any adjustments to the hiring process because of disability or neurodiversity - to do this please email us.

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