At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

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Customer Technical Support Engineer

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This Customer Technical Support Engineer role at Motorola Solutions in Edinburgh is a managed service, customer-interfacing position. The engineer will provide remote and onsite break/fix support for multi-site body-worn video systems, manage customer complaints and inquiries, and ensure system availability. Responsibilities include technical escalation, training customers, updating documentation, and providing Tier 1, 2, and 3 support. The role requires strong technical skills in Windows Server, cloud technologies (AWS, Azure), networking, and hardware troubleshooting, along with a UK driving license and the ability to obtain Security Clearances.

Sales Development Representative

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Company Overview</h2><p class="my-4 text-gray-700 leading-relaxed">At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Department Overview</h2><p class="my-4 text-gray-700 leading-relaxed">The role will be based out of the offices with a wide-ranging remit covering multi-site body-worn video systems for a worldwide customer base, including remotely supporting customers via direct support and escalations via other Motorola Support Desks working to ensure system availability is maintained in line with defined service level agreements.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description</h2><p class="my-4 text-gray-700 leading-relaxed">As a Customer Technical Support Engineer, you will be a key player in an exciting managed service, customer-interfacing role that couples technical and client relationship skills to successfully implement and support our product range.</p><p class="my-4 text-gray-700 leading-relaxed">You will be working directly with customers, so you must demonstrate a proven ability to work in different environments under pressure. The position will potentially require providing full wrap around on call support in a rotation. The position can require travel to various customer sites. You must have a clean UK driving license and be in a position to obtain specific Security Clearances.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Job Responsibilities:</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Act as the main point of contact for customers for any complaints, inquiries and issues.</li><li class="leading-relaxed">Provide remote break/fix support and update tickets within the customer Service Level Agreement.</li><li class="leading-relaxed">Travel to customer sites to provide user support.</li><li class="leading-relaxed">Provide technical escalation and reporting for incidents.</li><li class="leading-relaxed">Monitor issue resolution status and duration – own issues on behalf of the customer.</li><li class="leading-relaxed">Provide and schedule guidance and training to customers about product operation and maintenance procedures.</li><li class="leading-relaxed">Update technical manual and reference guides with the recent product updates and developments.</li><li class="leading-relaxed">Continuously acquire necessary product expertise.</li><li class="leading-relaxed">Attend educational workshops and trainings to develop sufficient knowledge to conduct field support activities.</li><li class="leading-relaxed">Participate in industry events, conferences, meetings, etc to develop business networking and references.</li><li class="leading-relaxed">Help meet all operational goals: being willing to cross functional boundaries as and when required.</li><li class="leading-relaxed">Providing Tier 1,2 and 3 support on our hardware and software products, liaising with R&D team as and when required.</li><li class="leading-relaxed">Delivering customer professional services.</li><li class="leading-relaxed">Out of hours support on a rotational basis.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Basic Requirements</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong Microsoft Windows Server skills.</li><li class="leading-relaxed">Storage fundamentals (including Cloud).</li><li class="leading-relaxed">Cloud Knowledge, AWS and Azure.</li><li class="leading-relaxed">Good understanding of networking including switches, firewalls and trouble-shooting.</li><li class="leading-relaxed">Customer Service.</li><li class="leading-relaxed">Good working knowledge of PC and other hardware troubleshooting skills.</li><li class="leading-relaxed">Technical Support.</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Required licence or certification:</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Driver licence.</li><li class="leading-relaxed">AWS certification an advantage.</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Require Security Clearance:</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Please note this role does require NPPV Level3, so you do need to hold the right to work in the U.K. and have lived in the U.K. for the last five years (if not already obtained this will be processed).</li></ul><p class="my-4 text-gray-700 leading-relaxed">The ideal candidates will possess:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Good working knowledge of PC and other hardware troubleshooting skills</li><li class="leading-relaxed">Strong Microsoft Windows Server skills</li><li class="leading-relaxed">Good understanding of networking including switches, firewalls and trouble-shooting</li><li class="leading-relaxed">Storage fundamentals (including Cloud)</li><li class="leading-relaxed">Knowledge of Cloud technologies and principles</li><li class="leading-relaxed">Strong interpersonal skills</li><li class="leading-relaxed">French or German speaker an advantage</li><li class="leading-relaxed">Be able to communicate and influence Senior peer group</li><li class="leading-relaxed">Strong customer and client focus</li><li class="leading-relaxed">Proven ability to implement multi-site systems comprising networked elements</li><li class="leading-relaxed">Diligent and motivated - willing to train, learn and develop into the role (with a unique, technical product)</li><li class="leading-relaxed">Team Player</li><li class="leading-relaxed">Influencing, negotiations and development skills</li><li class="leading-relaxed">Communication – excellent level written and oral communications skills</li><li class="leading-relaxed">Proven track record of achievement</li></ul><p class="my-4 text-gray-700 leading-relaxed">In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you’ll get:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive salary and bonus schemes</li><li class="leading-relaxed">Two weeks additional pay per year (holiday bonus)</li><li class="leading-relaxed">25 days holiday entitlement + bank holidays</li><li class="leading-relaxed">Attractive defined contribution pension scheme</li><li class="leading-relaxed">Private medical insurance</li><li class="leading-relaxed">Employee stock purchase plan</li><li class="leading-relaxed">Flexible working options</li><li class="leading-relaxed">Life assurance</li><li class="leading-relaxed">Enhanced maternity and paternity pay</li><li class="leading-relaxed">Career development support and wide ranging learning opportunities</li><li class="leading-relaxed">Employee health and wellbeing support EAP, wellbeing guidance etc</li><li class="leading-relaxed">Carbon neutral initiatives/goals</li><li class="leading-relaxed">Corporate social responsibility initiatives including support for volunteering days</li><li class="leading-relaxed">Well known companies discount scheme</li></ul><p class="my-4 text-gray-700 leading-relaxed">'We are an equal opportunities employer and we want you to have every opportunity to shine and show us your talents, please let us know if there is anything we can do to make sure the process works for you. We celebrate diversity and are committed to creating an inclusive environment for all employees.’</p><p class="my-4 text-gray-700 leading-relaxed">CONNECT WITH A CAREER THAT MATTERS</p><p class="my-4 text-gray-700 leading-relaxed">We’re dedicated to designing and delivering the mission-critical ecosystem our public safety & enterprise customers refer to as their lifeline – mission-critical communications, software, video and services. Our drive for continuous innovation and partnership with our customers enables them to be ready – in the day-to-day moments, and in the moments that matter most.</p><p class="my-4 text-gray-700 leading-relaxed">#LI-LM2</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Travel Requirements</h2><p class="my-4 text-gray-700 leading-relaxed">None</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Relocation Provided</h2><p class="my-4 text-gray-700 leading-relaxed">None</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Position Type</h2><p class="my-4 text-gray-700 leading-relaxed">Experienced</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Referral Payment Plan</h2><p class="my-4 text-gray-700 leading-relaxed">Yes</p>

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Onward Search is seeking an Account Executive for a 12-month hybrid contract in Mettawa, Illinois, with a global biopharmaceutical company's in-house advertising agency. This role involves serving as the primary liaison between the agency and brand teams, managing relationships, guiding creative development, and ensuring initiatives align with brand strategy and business goals. The Account Executive will collaborate with creative, vendor, and cross-functional partners to deliver compliant, high-quality marketing materials that drive results.

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re hiring a Marketing…Posted yesterday Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re hiring a Jira…Posted yesterday Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to place…Posted yesterday Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire…Posted yesterday Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire…Posted yesterday Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire…Posted yesterday

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<p class="my-4 text-gray-700 leading-relaxed">Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re hiring an Account Executive – Brand & Marketing for a hybrid opportunity in Mettawa, Illinois. This is a 12-month project with a global biopharmaceutical company’s in-house advertising agency.</p><p class="my-4 text-gray-700 leading-relaxed">In this role, you'll serve as the primary liaison between the agency and brand teams, managing day-to-day relationships, guiding creative development, and ensuring that all initiatives align with brand strategy and business goals. You’ll collaborate with creative teams, vendors, and cross-functional partners to deliver compliant, high-quality marketing materials that drive meaningful results.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Account Executive – Brand & Marketing Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Partner with brand teams to develop and execute creative briefs and promotional strategies.</li><li class="leading-relaxed">Provide strategic direction and counsel to ensure alignment with brand goals and sales objectives.</li><li class="leading-relaxed">Oversee projects from initiation through completion, ensuring adherence to timelines, budgets, and brand standards.</li><li class="leading-relaxed">Collaborate with creative, production, and regulatory teams to ensure compliant and effective communications.</li><li class="leading-relaxed">Maintain a strong knowledge of corporate branding, review promotional materials, and compliance processes.</li><li class="leading-relaxed">Manage communication and workflow between teams, issuing contact reports and tracking deliverables.</li><li class="leading-relaxed">Facilitate timely project updates and ensure all initiatives are completed on time and within budget.</li><li class="leading-relaxed">Prepare annual forecasts and conduct monthly financial reconciliations.</li><li class="leading-relaxed">Track project time and maintain accurate documentation.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Account Executive – Brand & Marketing Qualifications:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree required; Master’s degree preferred.</li><li class="leading-relaxed">1–3 years of account management or marketing experience, ideally within the pharmaceutical or healthcare industry.</li><li class="leading-relaxed">In-house or external advertising agency experience is a plus.</li><li class="leading-relaxed">Deep understanding of brand strategy, marketing objectives, and regulatory requirements.</li><li class="leading-relaxed">Strong creative thinking, problem-solving, and project management skills.</li><li class="leading-relaxed">Proven ability to manage multiple priorities in a fast-paced, high-volume environment.</li><li class="leading-relaxed">Excellent written, verbal, and presentation communication skills.</li><li class="leading-relaxed">High attention to detail and strong organizational abilities.</li><li class="leading-relaxed">Demonstrated ability to build strong cross-functional relationships and collaborate effectively.</li><li class="leading-relaxed">Skilled at conflict resolution and driving projects toward successful outcomes.</li><li class="leading-relaxed">Proficiency in project management and financial tracking tools.</li><li class="leading-relaxed">Positive, proactive attitude with the ability to balance big-picture strategy and detailed execution.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Perks & Benefits:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Medical, Dental, and Vision Insurance.</li><li class="leading-relaxed">Life Insurance.</li><li class="leading-relaxed">401(k) Program.</li><li class="leading-relaxed">Commuter Benefit.</li><li class="leading-relaxed">eLearning & Ongoing Training.</li><li class="leading-relaxed">Education Reimbursement.</li></ul><p class="my-4 text-gray-700 leading-relaxed">*Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.</p><p class="my-4 text-gray-700 leading-relaxed">If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.</p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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