Mozilla

Senior Staff Analyst, GRC

Sr Staff Quantitative User Researcher

Senior Security Engineer - Incident Response

Staff Quantitative User Researcher

The Security Function within Mozilla's Infrastructure team is seeking a Senior Staff Analyst, GRC. This role involves defining, developing, and implementing a comprehensive Governance, Risk, and Compliance framework for both Enterprise and Product verticals. The ideal candidate will integrate security, privacy, regulatory, and risk management initiatives across the organization, requiring deep expertise in information security, compliance, risk governance, and cross-functional engagement.

<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Senior Staff Analyst, GRC</h1>Remote UKWhy Mozilla?Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.About this team and role:The role is part of the Security Function within the broader Mozilla Infrastructure team. The Security team supports Product, Enterprise and GRC functions across the organization aligned with the mission to build a safe & secure internet. This role is responsible for defining, developing and helping implement a Governance, Risk and Compliance framework for both Enterprise and Product verticals. The ideal candidate will be responsible to deliver an integrated framework that aligns security, privacy, regulatory, and risk management initiatives across the organization. The ideal candidate is a collaborative leader with deep domain expertise in information security, regulatory compliance, risk governance, and cross-functional stakeholder engagement.What you’ll do:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Governance : develop and maintain a comprehensive GRC strategy and roadmap aligned with business objectives. Lead the creation and enforcement of standards, policies, controls, audits, reporting across various enterprise and product verticals.</li><li class="leading-relaxed">Risk Mgmt : develop and operationalize a risk assessment and management framework on a periodic basis to enable prioritization and remediation of critical issues. Define and deliver measurable scorecards and metrics to enable data driven decision making</li><li class="leading-relaxed">Compliance : ensure compliance with various regulatory standards and frameworks ( ISO, NIST, SOC2, CCPA, GDPR, etc). Lead internal and external audit activities including tracking and resolving deficiencies and remediations.</li><li class="leading-relaxed">Partner closely with Legal / IT / Finance / Security to align on the GRC program and deliver a cohesive integrated risk management framework.</li><li class="leading-relaxed">Led defining requirement and reporting (scorecards) of data life cycle management across enterprise and product domains working with data platform and legal team.</li></ul>What you’ll bring:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">10+ years of progressive experience in developing and delivering an integrated GRC framework</li><li class="leading-relaxed">Strong understanding and deep knowledge of regulatory frameworks, processes and tools related to building a robust GRC framework</li><li class="leading-relaxed">Experience leading and delivering cross functional requirements for product & enterprise teams to implement controls and measures to meet compliance requirements</li><li class="leading-relaxed">Relevant industry certifications (CISA, CISSP, CISM, CRISC, etc)</li><li class="leading-relaxed">Hands-on understanding of using various technology and tools (SEIM, BI Tools, )</li><li class="leading-relaxed">Ability to develop Root Cause Analysis (RCA) and remediation plans to resolve risk deficiencies working with respective stakeholder teams.</li><li class="leading-relaxed">Strong critical thinking skills with the ability to drive long term organizational impact</li><li class="leading-relaxed">A background that demonstrates a bias for action and the ability to navigate constraints in order to achieve business outcomes</li><li class="leading-relaxed">Ability to collaborate and influence a diverse group of stakeholders to address cross-functional challenges and lead change</li></ul>What you’ll get:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Generous performance-based bonus plans to all eligible employees - we share in our success as one team</li><li class="leading-relaxed">Rich medical, dental, and vision coverage</li><li class="leading-relaxed">Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)</li><li class="leading-relaxed">Quarterly all-company wellness days where everyone takes a pause together</li><li class="leading-relaxed">Country specific holidays plus a day off for your birthday</li><li class="leading-relaxed">One-time home office stipend</li><li class="leading-relaxed">Annual professional development budget</li><li class="leading-relaxed">Quarterly well-being stipend</li><li class="leading-relaxed">Considerable paid parental leave</li><li class="leading-relaxed">Employee referral bonus program</li><li class="leading-relaxed">Other benefits (life/AD&D, disability, EAP, etc. - varies by country)</li></ul>About MozillaWhen you work at Mozilla, you give yourself a chance to make a difference in the lives of web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the web as the platform and help create more opportunity and innovation for everyone online. We’re not a normal tech company. The things we create prioritize people and their privacy over profits. We exist to make the internet a healthier, happier place for everyone.Commitment to diversity, equity and inclusionMozilla believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.#LI-REMOTEReq ID: R2956Hiring Ranges:Remote UK£95,000 - £127,000 GBP

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Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, media, and entertainment, empowering innovators everywhere to solve challenges big and small. From greener buildings to smarter products to more mesmerizing blockbusters, Autodesk software helps our customers to design and make a better world for all. Over 100 million people use Autodesk software like AutoCAD, Revit, Maya, 3ds Max, Fusion 360, SketchBook, and more to unlock their creativity and solve important design, business and environmental challenges. Our software runs on both personal computers and mobile devices and taps the infinite computing power of the cloud to help teams around the world collaborate, design, simulate and fabricate their ideas in 3D. We provide exceptional compensation/benefit packages and we’d love for you to join us. We’re proud to be an equal opportunity employer and we consider all qualiﬁed applicants without regard to race, gender, disability, veteran status or other protected category. To see our culture in action, check out #AutodeskLife. We are headquartered in the San Francisco Bay Area and have more than 10,000 employees worldwide.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Position overview</h2>Autodesk Customer Success is looking for highly motivated technical experts to help our customers optimize their product investment and achieve measurable business outcomes.We are looking for professionals with Architectural, Civil and Construction Engineering (AEC) experience, supporting a broad range of technologies in large-scale enterprise environments. This person will work closely with medium and large enterprise customers worldwide.You will join the Technical Adoption and Success group within the Customer Technical Success team - a team that values professional development and rewards high performance.The Technical Account Management group owns the customer support experience and is responsible for ensuring customer technical success, driving growth, and customer delight.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Responsibilities</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Establish and maintain working relationships with customers as technical advisor, activities including customer interactions, internal alignment with Customer Success Manager (CSM) and Technical Adoption Specialist (TAS) in executing activities in customer success plans and ensuring best in class Customer Technical Success experience</li><li class="leading-relaxed">Priority handling and escalation of critical issues and monitoring of service level compliance</li><li class="leading-relaxed">Technical assistance and recommendations for Enterprise Customers based on data analytics</li><li class="leading-relaxed">Taking a problem management approach, find opportunities for improvement initiatives</li><li class="leading-relaxed">Partner with customer’s IT and design groups to ensure successful and efficient installation, licensing, and performance of Autodesk cloud and desktop applications</li><li class="leading-relaxed">Manage delivery of coaching sessions from the customer success plan to increase adoption and customer success plan</li><li class="leading-relaxed">Delivering proactive customer engagement through regular support case reviews, assessment of software performance, and alignment of technical insights with customer objectives</li><li class="leading-relaxed">Responsible for key event management (e.g. major upgrades)</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Minimum Qualifications</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor's degree or equivalent experience in Architectural, Civil or Construction Engineering</li><li class="leading-relaxed">Minimum 5 years' experience in using or supporting the Autodesk civil infrastructure design stack and collaboration platform - Civil 3D, InfraWorks, Revit, Forma (previously Autodesk Construction Cloud) - for large enterprise clients in a professional services role</li><li class="leading-relaxed">Strong analytical skills and experience working and troubleshooting in enterprise environment</li><li class="leading-relaxed">Expert knowledge in workflows and data exchange</li><li class="leading-relaxed">Experience in delivering on presentations</li><li class="leading-relaxed">Able to manage several projects at a time, setting the right priorities</li><li class="leading-relaxed">Fluency in English required, any additional language(s) a plus</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Preferred Qualifications</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong communicator and able to build relationships at all levels, taking initiative</li><li class="leading-relaxed">Ability to present technical information to a live or virtual audience</li><li class="leading-relaxed">Technical consulting experience and/or technical project delivery experience with large, demanding clients</li><li class="leading-relaxed">Experience in Autodesk Navisworks, Autodesk AutoCAD and/or Autodesk Platform Services is a plus</li></ul>

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Senior Staff Analyst, GRC

Senior Staff Analyst, GRC

Senior Staff Analyst, GRC

Sr Staff Quantitative User Researcher

Sr Staff Quantitative User Researcher

Sr Staff Quantitative User Researcher

Senior Staff Analyst, GRC

Senior Security Engineer - Incident Response

Staff Quantitative User Researcher

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