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MURKA

VIP Manager

Senior Unity Animator

QA Engineer

Team Lead VIP Account Manager

Senior Unity Software Engineer

Affiliate Lead

Java Backend Developer

Product Director

Junior Slot Mathematician

Murka is seeking a VIP Manager to oversee all aspects of VIP customer relationships within their game.  Responsibilities include acquiring and retaining VIP customers, delivering exceptional customer care, building a VIP club, developing loyalty strategies, resolving in-game/technical issues, analyzing VIP dashboards, collaborating with the product team on promotions, and reactivating VIP users.  The ideal candidate possesses experience in VIP player management within the RMG or sweepstakes sector, a strong understanding of player behavior and engagement, excellent communication skills, and proficiency with VIP promotions, loyalty programs, Tableau, and CRM tools.

Slot Game Designer

<div class="markdown-content">
        <h3 id="job-description">Job Description</h3>
<p>We’re​ ​looking for​ ​a​ ​VIP Manager to join our amazing project at Murka.</p>
<p>You will be responsible for acquiring and retaining VIP customers, delivering the highest level of direct customer care and building a unique VIP club within the game.</p>
<h3 id="responsibilities">Responsibilities</h3>
<ul>
<li>managing all aspects of the relationship with VIP users; </li>
<li>developing strategies to increase loyalty and retention;</li>
<li>helping VIP users in solving in-game and technical issues;</li>
<li>monitoring and analyzing the VIP dashboards daily and taking appropriate actions to ensure maximum value through VIP users life cycle;</li>
<li>working closely with the product team to ensure proper segmentation of promotional offers, rewards, in-game events;</li>
<li>reactivating VIP users through emails, Messenger, chat.</li>
</ul>
<h3 id="requirements">Requirements</h3>
<ul>
<li>Experience in VIP player management (RMG, sweepstakes sector)</li>
<li>Deep understanding of player behavior and engagement strategies</li>
<li>Analytical mindset to optimize player engagement and retention</li>
<li>Excellent communication and relationship-building abilities</li>
<li>Experience with VIP promotions, loyalty programs, Tableau and CRM tools</li>
</ul>
<h3 id="nice-to-have">Nice to have</h3>
<ul>
<li>experience in Sales</li>
<li>experience with Social Casino/Sweepstakes apps</li>
</ul>

      </div>

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<p>Check out our career opportunities at goo.gle/3DLEokh</p>

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<div jscontroller="iYVHDc" class="DkhPwc" jsname="tIk9qd" data-id="128720095391163078" jsaction="A6AxKc:CXOOvf;"><div class="KwJkGe"><br><h3>Minimum qualifications:</h3><ul>
<li>Bachelor's degree or equivalent practical experience.</li>
<li>2 years of experience in advertising, sales, marketing, consulting, or media.</li>
<li>Ability to communicate in English and Mandarin fluently to interact in this customer-facing role.</li>
</ul><br><h3>Preferred qualifications:</h3><ul>
<li>Experience in strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling, and competitive selling.</li>
<li>Experience working with and communicating effectively with advertisers, agencies, or clients and influencing C-level stakeholders.</li>
<li>Experience in consulting, entrepreneurship, or digital marketing executing short to long-term strategies, and ability to influence stakeholders internally and externally to deliver impact.</li>
<li>Ability to own a portfolio in an advertising or media sales context, and consistently drive growth.</li>
<li>Ability to manage multiple projects with prioritization mindset while paying attention to detail.</li>
<li>Ability to leverage data to derive actionable insights and to support proposals.</li>
</ul></div><div class="aG5W3"><h3>About the job</h3><p>Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.</p>
<p>The Engage team is a sales team designed to grow small and medium-sized businesses in Taiwan with significant expansion potential. Engage Account Strategists who will be a trusted advisor and partner to a portfolio of key clients.<br><br>In this role, you will be responsible for developing and executing comprehensive digital advertising strategies that drive measurable business results for our clients. You will operate in a changing environment, reaching for ambitious business and productivity goals.</p><p>Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow.  Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.</p></div><div class="BDNOWe"><h3>Responsibilities</h3><ul>
<li>Manage a portfolio of medium-sized businesses by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks and creating multi-quarter plans for achievement.</li>
<li>Collaborate within the sales team, align workflow among team members to execute on a plan and ensure accountability to meet or exceed goals while delivering outstanding customer experience.</li>
<li>Implement creative ways to improve customer relationships, tailor and share performance-enhancing suggestions and promote other Google products.</li>
<li>Identify key customer stakeholders, including C-level and business owners, to support customer business objectives and annual digital marketing plans. Assess and solve customer needs via various techniques.</li>
<li>Conduct outbound calls to establish relationships and work with existing Google Ads customers to generate growth and improved customer success.</li>
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