Netomi

Lead, Conversation Design

Senior Implementation Consultant

Senior Implementation Consultant (Night Shift)

Senior Technical Program Manager (Voice/IVR Deployment)

Voice/Telephony Infrastructure Specialist

Senior Conversational IVR Solution Architect

Senior/ Lead UX Designer

Devops Engineer - II

AI Automation Engineer

Netomi is seeking a Conversational AI UX Designer to lead the design and optimization of end-to-end user experiences across various conversational channels like chat, voice, SMS, and email. This role combines UX design, conversation design, and AI prompt engineering to create natural, effective, and brand-aligned interactions that meet business goals and delight users. The ideal candidate is a designer, strategist, and storyteller with experience in intuitive conversational flows.

Prompt Engineer

We are seeking a Conversational AI UX Designer to lead the design and optimization of end-to-end user experiences across conversational channels, including chat, voice, SMS, email, and emerging messaging platforms. This role combines UX design, conversation design, and AI prompt engineering to create natural, effective, and brand-aligned interactions that delight users while meeting business goals.The ideal candidate is equal parts designer, strategist, and storyteller, with experience creating usable, intuitive, and emotionally intelligent conversational flows.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Customer Experience Strategy: Engage with clients to understand their business goals, customer personas, and resolution paths</li><li class="leading-relaxed">Prompt Design & Optimization: Write, test, and refine AI prompts and system instructions to optimize clarity, tone, and model performance across different channels.</li><li class="leading-relaxed">Tone & Voice Governance: Define tone of voice guidelines, ensuring consistency with brand standards while adapting for channel (chat vs. SMS vs. voice).</li><li class="leading-relaxed">Multi-Intent & Context Handling: Design experiences that gracefully handle multi-intent queries, context switching, and proactive interactions.</li><li class="leading-relaxed">Analytics & Iteration: Partner with analytics teams to monitor live performance (containment, abandonment, sentiment) and use insights to continuously improve conversation flows.</li><li class="leading-relaxed">Documentation: Maintain libraries of reusable conversation patterns, error handling scripts, and test scorecards for internal consistency.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Requirements:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience in Conversational AI: 2–4 years of experience designing AI Agents (voice, chat, email, and messaging) that balance user needs with technical requirements.</li><li class="leading-relaxed">Prompt Engineering & LLM Familiarity: Understanding how large language models work and how to optimize prompts with examples, context, and constraints.</li><li class="leading-relaxed">Domain Expertise (Nice to Have): Experience designing conversational experiences in regulated industries such as airlines, financial services, healthcare, or retail.</li><li class="leading-relaxed">Scalability & Frameworks: Proven ability to design reusable frameworks, templates, and scalable patterns for enterprise-grade deployments.</li><li class="leading-relaxed">Prototyping & Innovation: Experience creating multiple demos or prototypes showcasing cutting-edge capabilities of agentic AI.</li><li class="leading-relaxed">Communication Skills: Exceptional written and verbal communication skills, with the ability to convey technical requirements and design decisions to internal and external stakeholders.</li></ul>Disclaimer: For all United States-based applicants, please note that Netomi participates in E-Verify for the purpose of work authorization. More information on E-verify can be found <a href="https://drive.google.com/file/d/1i2wzW2ElPKjzfJHlQwtunv2zhnD7t1LK/view?usp=sharing" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a> and <a href="https://drive.google.com/file/d/1Xt5UuksV4hEql3GV6o-zcsRyeoGeB5Sx/view?usp=sharing" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a>.

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Salesforce

Director of Product, Self Service - Service Cloud

Senior Product Manager, Commerce Cloud

Associate Client Partner

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Tencent Cloud – Senior Project Manager, Cloud Services (Malaysia)

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Salesforce is the #1 AI CRM, driving customer success with agents. Salesforce Service Cloud redefines customer engagement through self-service, personalization, and intelligent automation. The Self Service team seeks a Product Director to lead the adoption of its self-service offerings across market segments. This role involves driving strategy and execution for self-service products with AI, automation, and rich experiences, requiring strong cross-functional collaboration to achieve business outcomes and enhance customer experience.

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing wellanddoing good – you've come to the right place.

Enterprise Account Executive - BFSI, Mulesoft

Account Executive

AI Research Scientist, Singapore

Technical Consultant - Milan

AI Security Architect

Mulesoft SMB Account Executive - Middle East Market

Lead Full Stack/Front End Software Engineering

<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">About Salesforce</h1>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.We’re the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Salesforce Service Cloud</h2>Salesforce Service Cloud is redefining how businesses engage with customers, and connecting them in whole new ways. Whether it’s a website or app experience, a private message, a call, an email or a WhatsApp conversation, customers expect more. More self service, more personalization and more delight. Businesses are also evolving their ability to automate such engagements intelligently and at scale, with agents for more common place questions and rich agent experiences for high value engagement.This new era of service will cross departmental boundaries, from the front office to the back office, and support unified journeys with marketing, sales and commerce. All while augmenting every interaction with intelligent signals, call drivers and CX, and resolution and revenue opportunities. Salesforce is bringing this vision to reality through our best of breed offerings like Case and Knowledge Management, Digital Engagement, Agentforce, Service Einstein, Omni-Routing, and Service Cloud Voice, all powered by the Service Cloud platform.Self Service team in Service Cloud is looking to hire a Product Director to drive our Self Service offering adoption across multiple market segments. In this role, they will drive strategy and execution for the self-service product set with AI, automation and rich experiences. Role is heavily cross-functional and will require exceptional collaboration and tight alignment with internal and external partners. From the start of the product development process through launch and scale, this leader will guide engineering, UX, go-to-market strategy, sales, sales enablement and customer success teams.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Responsibilities</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Own the product vision for your area: Ensure that it aligns with the overall product and company vision. Be an expert on the domain, the market, the trends. Evangelize the vision constantly so all stakeholders are aligned, have context, and understand where we are going.</li><li class="leading-relaxed">Collaborate with other stakeholders from Engineering to PMM to AEs and drive key business outcomes as one unit, driving growth and opportunities for every member in parallel. Create strong performance cultures and enable the team to impact at their highest levels.</li><li class="leading-relaxed">Represent the customer: Be the champion and voice of customers. Build impactful, personal customer relationships. Bring the customer's voice into the creation process. Own requirements, specifications, and release plans.</li><li class="leading-relaxed">Drive entire feature delivery lifecycle: research customer/user needs; write feature specs and user stories; partner with User Experience to design and prototype; work with engineering to develop, test and deliver a marketable product on time; collaborate with customer facing roles to drive market awareness and customer adoption</li><li class="leading-relaxed">Collaborate across teams: We win or lose as a team. Product managers play a critical role in creating alignment between engineering teams and stakeholders. A collaborative attitude is essential to the job</li><li class="leading-relaxed">Communicate clearly and efficiently: Coordinate product release communications for your components. Define expectations for engineering teams and hold them accountable to success and failures. Work closely with product marketing managers to promote your products both internally and externally and ensure a cohesive message.</li><li class="leading-relaxed">Represent Salesforce: Be a domain and product expert at customer meetings, industry and corporate events, online in customer community, and social networks</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Qualifications</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">High energy and passion for the job</li><li class="leading-relaxed">Product Management experience shipping Agentic AI products with a solid understanding of LLMs, evals and consumption pricing</li><li class="leading-relaxed">Leadership DNA, proven ability to educate, motivate, align employees, customers, and partners.</li><li class="leading-relaxed">10+ years of experience and 5+ years of increasing scope of product management experience with a proven track record of building awesome products from concept to delivery</li><li class="leading-relaxed">3+ years of experience in product management of enterprise SaaS software</li><li class="leading-relaxed">Demonstrated experience in gathering and transforming product requirements into an actionable product roadmap.</li><li class="leading-relaxed">Strong problem-solving, organizational and analytical skills, excellent written and oral communication skills, including experience in high-level business discussions.</li><li class="leading-relaxed">Hands-on experience with UX design and flow, designing simple and intuitive user interfaces.</li><li class="leading-relaxed">Professionalism, grace under pressure, dedication and ability to work in a collaborative team environment.</li><li class="leading-relaxed">Strong experience presenting to executive leadership and handling sensitive customer situations.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Desired Skills and Experience</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ability to deliver results in global, matrixed environments comprised of internal and external stakeholders.</li><li class="leading-relaxed">Experience with AI-first development products like Lovable, Wix, Framer and insights into evolving self service platforms like ChatGPT</li><li class="leading-relaxed">Prior Service or CRM product experience a huge plus</li><li class="leading-relaxed">Formal or self taught software or technical background</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Unleash Your Potential</h2>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Accommodations</h2>If you require assistance due to a disability applying for open positions please submit a request via this <a href="https://careers.mail.salesforce.com/accommodations-request-form" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Accommodations Request Form</a>.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Posting Statement</h2>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. <a href="https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Know your rights: workplace discrimination is illegal.</a> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For California-based roles, the base salary hiring range for this position is $230,800 to $334,600.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.