New Globe

Financial Analyst

Front-end Engineer - Software Development

Lead Engineer, Software Development

Quality Assurance Engineer, Business Intelligence

People Business Partner

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Technical (Grants) Writer

This Financial Analyst role is crucial for NewGlobe's expansion and scaling. The analyst must prioritize accuracy, understand the meaning behind numbers for profitable growth, and strive to minimize errors. Key responsibilities include building efficient Excel models, digging into business details, and transforming ambiguity into solid planning models and actionable insights. The role also involves preparing long-term plans, budgets, forecasts, tracking risks, improving reporting, and conducting ad hoc analysis to drive decision-making.

Front-end Engineer

<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Who we are</h1>NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society.With a comprehensive system transformation platform and data-driven educational services, NewGlobe delivers rapid and dramatic improvements in learning outcomes at state and nationwide scale. Through building impactful partnerships and programmes, NewGlobe ensures that all children have access to an education that will develop their full potential and create a foundation for growth and prosperity.NewGlobe leverages more than a decade of educational experience and proven impact in integrated school management, teacher professional development, instructional design innovation, technological system support, child-centered classroom practice, and parent engagement -- all grounded in learning science -- to ensure each teacher is empowered to engage children in transformational learning, and all children have the opportunity to develop to their full potential. Every day, NewGlobe supports governments to solve what were once seen as intractable problems, and by doing so, ensures this generation will be able to grow up to lead more fulfilled lives, while simultaneously building economic prosperity for themselves, their communities, and the globe.NewGlobe’s high-touch, intensive professional development programs, along with integrated school management, teacher support, and assessment software, enable schools to succeed. NewGlobe works within state and national curriculum and syllabi, ensuring all children are empowered to learn their own history, and master local content, while being globally competitive in mathematics and languages. The science of behavior change and the science of learning is at the foundation of all programming.NewGlobe works with urgency because youth quickly becomes adulthood and relentlessly because improvement requires continuous problem-solving. NewGlobe is honored to serve and to help rebuild trust in public systems.NewGlobe’s work is all encompassing and will challenge you to use your full mind, and heart, each day. We need bright minds who want to be part of building a new globe -- a more equitable globe -- to join us.<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">The Finance Group</h1>The Finance group partners with country and global leadership to achieve the financial sustainability of our operations and make our mission come true. We provide strategic partnerships to global leadership on raising capital and actionable feedback on our financial performance. We are continually focused on judicious use of resources whether for each one of our territories or for the entire organization.Across our rapidly scaling multi-unit enterprise, we provide leadership to build a world-class financial infrastructure. This includes the design and development of financial systems, policies, procedures, and provision of shared services for financial operations by a centralized team.Additionally, it would be great if many of the candidates have experience with at least 2-3 of the following:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Monte Carlo simulations</li><li class="leading-relaxed">scenario analysis</li><li class="leading-relaxed">Power BI</li><li class="leading-relaxed">Power Query or Tableau or SQL</li><li class="leading-relaxed">DCF modeling (discounted cash flow)</li><li class="leading-relaxed">valuation modeling</li><li class="leading-relaxed">variance analysis</li><li class="leading-relaxed">risk modeling</li><li class="leading-relaxed">optimization</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">About the Role</h1>This role is critical as we expand to new countries and scale at an unprecedented rate. A finance person understands that credibility and trust are built on consistent accuracy. They don’t view a number as “just a number” but instead ensure they understand what it means so that they can help us profitably grow. While mistakes are inevitable, they are personally bothered by any mistake and so strive hard to minimize them. The Financial Analyst should love building Excel models that are efficient and well-designed and dream of SUMIF formulas in their sleep. The most successful analyst will be curious to dig into the business and need to master the details. Because we are a small finance team, the candidate should be comfortable transforming ambiguity into solid planning models and actionable insights. The Financial Analyst shouldn’t view the role as just a job but should appreciate that we are on a mission and must do whatever is required to get the job done.<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">What you will do</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Prepare long-term planning, annual budgets & forecasts</li><li class="leading-relaxed">Provide reporting of progress on commitments</li><li class="leading-relaxed">Track risks & opportunities</li><li class="leading-relaxed">Create & improve reporting, models & templates for both financials and KPIs</li><li class="leading-relaxed">Conduct ad hoc analysis to identify trends, drive insights and decision-making</li><li class="leading-relaxed">Find the narrative behind the numbers that connects everything together</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">What you will do</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree in finance, accounting or related area; MBA is a plus</li><li class="leading-relaxed">2 - 5 years of experience in FP&A, finance, or related roles</li><li class="leading-relaxed">Self-starter who is highly driven & reliably follows through</li><li class="leading-relaxed">Attentive to details and one who uses data to find trends</li><li class="leading-relaxed">Advanced proficiency with MS Excel; you are fast and efficient working in Excel, but know there is always more to learn.</li><li class="leading-relaxed">Bonus points: experience with datasets, VBA, Power Query, Power Pivot or Power BI</li><li class="leading-relaxed">Solid understanding of the interplay between the three financial statements</li><li class="leading-relaxed">Experience developing financial reports and metrics</li><li class="leading-relaxed">Articulate communicator who can explain complex ideas simply and influence others</li><li class="leading-relaxed">Effective interpersonal skills</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Our Culture</h1>Enter the dynamic world of NewGlobe, where we embrace the mindset of boundless potential.Here, we excel in innovative problem-solving and harness the power of data to revolutionize education. Committed to scaling our impact, we prioritize inclusivity and design solutions that empower learners worldwide. With relentless determination, we challenge conventions, analyze root causes, and craft inventive solutions to educational challenges.Our culture values tangible results, focusing on data-driven decisions and proactive problem-solving. Integrity and accountability are our guiding principles as we uphold commitments, establish policies, and validate our efforts at every turn.Through meticulous design, we shape behaviors, championing structured practices, precision, and transparency in our quest for educational excellence. As we journey forward, we celebrate achievements, fostering a culture of balance and motivation in our mission to transform education<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Values of Successful Employees at NewGlobe</h1>We are looking for new joiners who are energized by our mission and share our values.Detailed doers, creative problem-solvers, relentless advocates, malleable learners, data-driven decision-makers and curious investigators do well at NewGlobe. Learn more about our values and how to succeed as a job-seeker at NewGlobe on our <a href="https://www.linkedin.com/company/newglobe/mycompany/?viewAsMember=true" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">LinkedIn page</a>.<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">What to Expect from the Interview Process</h1>We have a rigorous, merit based hiring process. The process is designed to simulate the essential parts of the job and introduce you to your role in the business should you join our team. Apply via our <a href="https://newglobe.education/abou/careers/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">website</a>. We will never ask for payment as part of the interview process and we are committed to a fair process free of discrimination based on gender, race, ethnicity, citizenship or disability.#LI-HYBRID

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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oportun

Senior Supervisor – Digital & Customer Service - Member Support (R13261)

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Oportun is seeking a Senior Supervisor to lead and enhance performance in Digital and Voice Customer Support Operations. This role focuses on operational efficiency, team development, and KPI-driven results across various channels like voice, SMS, web chat, and email. The supervisor will support the Set & Save area, covering loan applications, servicing, and collections, driving process optimization and building an engaged, high-performing team in both digital and traditional contact center environments.

Oportun (Nasdaq: OPRT) is a digital banking platform that puts its 2.2 million members' financial goals within reach. With intelligent borrowing and savings, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $17.8 billion in responsible and affordable credit, saved its members more than $2.3 billion in interest and fees, and helped our members save an average of more than $1,800 annually. For more information, visit Oportun.com.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">ABOUT OPORTUN</h3>Oportun (Nasdaq: OPRT) is a mission-driven fintech that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $19.7 billion in responsible and affordable credit, saved its members more than $2.4 billion in interest and fees, and helped its members save an average of more than $1,800 annually. Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">WORKING AT OPORTUN</h3>Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups.POSITION OVERVIEWWe are seeking a Senior Supervisor to lead and elevate performance across our Digital and Voice Customer Support Operations. Acting as a supervisor leader - level leader (between Supervisor and Manager), this role is responsible for operational efficiency, team development, and KPI-driven performance across multiple service channels including voice, SMS, web chat, and email.This position will support our Set & Save area and end-to-end member journey, including loan applications, servicing, and collections. You will be a key player in driving performance, optimizing processes, and building a high-performing, engaged team across digital and traditional contact center operations.RESPONSIBILITIES<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Minimum of 2 years of proven experience in leadership roles such as Senior Supervisor, Assistant Manager, Deputy Manager, Support Manager, or a similar position.</li><li class="leading-relaxed">Availability to work in a hybrid model (On-site/WFH).</li><li class="leading-relaxed">Strong cross-functional coordination and escalation handling skills.</li><li class="leading-relaxed">Lead, mentor, and coach supervisors and frontline agents to achieve performance goals across all channels (voice, SMS, chat, email).</li><li class="leading-relaxed">Manage and continuously improve key metrics such as AHT, NPS, CSAT, QA scores, contact rate, and service levels.</li><li class="leading-relaxed">Monitor KPIs and business drivers, identifying trends and implementing action plans to optimize team performance.</li><li class="leading-relaxed">Build and maintain operational scorecards and dashboards to provide visibility into performance and areas of opportunity.</li><li class="leading-relaxed">Partner with Workforce Management to support accurate volume forecasting, staffing plans, and real-time operations decisions.</li><li class="leading-relaxed">Drive operational excellence and process improvement initiatives focused on efficiency, quality, and member satisfaction.</li><li class="leading-relaxed">Maintain high levels of engagement through active leadership, feedback, development plans, and team-building strategies.</li><li class="leading-relaxed">Act as a cross-functional bridge with Product, Digital, and Collections teams to ensure strong support for the Set & Save platform and broader digital servicing strategy.</li><li class="leading-relaxed">Support the successful execution of new processes, campaigns, and product initiatives aligned with business objectives.</li><li class="leading-relaxed">Ensure compliance with internal policies, procedures, and regulatory requirements.</li></ul>REQUIREMENTS<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">2-3 years of experience in customer service/contact center operations, including at least 3 years in a leadership role (Sr. Supervisor or above).</li><li class="leading-relaxed">Proven track record of managing KPIs and operational metrics in a multichannel environment.</li><li class="leading-relaxed">Strong understanding of digital servicing tools and support strategies (chat, SMS, email).</li><li class="leading-relaxed">Analytical mindset with the ability to turn data into actionable insights.</li><li class="leading-relaxed">Excellent people management, coaching, and team-building skills.</li><li class="leading-relaxed">Effective communication skills, both written and verbal.</li><li class="leading-relaxed">Experience with scorecarding tools, CRM platforms, and QA systems.</li></ul>Preferred Skills:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bilingual (English/Spanish) is a must.</li><li class="leading-relaxed">Familiarity with customer experience tools such as ServiceNow, Zendesk, or similar.</li><li class="leading-relaxed">Experience working in a high-growth, technology-driven, or fintech environment.</li></ul>#LI-REMOTE#LI-VR1We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.California applicants can find a copy of Oportun's CCPA Notice here: <a href="https://oportun.com/privacy/california-privacy-notice/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://oportun.com/privacy/california-privacy-notice/</a>.We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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