Nice

Technical Support Engineer

Specialist Services Engineer

Support Engineer

Senior Technical Support Engineer

Senior Dedicated Support Engineer

Senior NOC Engineer, CX

Lead NOC Engineer, CX

Manager, Professional Services, CX

The Senior Technical Support Engineer will provide expert guidance and support to a high-priority customer's end users on their Workforce Management (WFM) software solution, ensuring efficient and effective use to achieve business objectives. This role involves collaborating with various NICE teams to maintain the overall health and performance of the cloud-based WFM solution. Responsibilities include end-to-end issue resolution with NICE departments and the customer, maintaining high customer satisfaction through frequent updates, conducting thorough troubleshooting to minimize escalations, participating in knowledge transfer, and documenting all service requests in accordance with SLA.

Manager, Network Operation, CX

<p class="my-4 text-gray-700 leading-relaxed">At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">So, what’s the role all about?</h2><p class="my-4 text-gray-700 leading-relaxed">The Senior Technical Support Engineer will be dedicated to a high-priority customer, providing expert guidance and support to their end users on the efficient and effective use of their Workforce Management (WFM) software solution. This role is crucial in helping the customer achieve their business objectives. Additionally, the Senior Technical Support Engineer will collaborate with various teams at NICE to ensure the overall health and performance of the cloud-based WFM solution.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">How will you make an impact?</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Work with various NICE departments (Support and R&D) and the customer for end-to-end resolution of issues</li><li class="leading-relaxed">Maintain high customer satisfaction throughout the entire problem resolution process, through frequent customer updates</li><li class="leading-relaxed">Conduct thorough and detailed troubleshooting to provide quality support to the client, and minimize escalations</li><li class="leading-relaxed">Participate in knowledge transfer activities as required</li><li class="leading-relaxed">Work in accordance with NICE support process, procedures, contractual SLA’s</li><li class="leading-relaxed">Document all interactions related to services requests (SRs) in NICE Support System in accordance with SLA</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Have you got what it takes?</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience with Linux.</li><li class="leading-relaxed">Minimum 2-year experience supporting large, global, complex enterprise software clients</li><li class="leading-relaxed">Excellent troubleshooting skills of AWS solutions</li><li class="leading-relaxed">Experience in troubleshooting and resolving database integrity issues, performance issues, blocking and deadlocking issues, replication issues, log shipping issues, connectivity issues, security issues etc.</li><li class="leading-relaxed">Ability to detect and troubleshoot SQL Server related CPU, memory, I/O, disk space and other resource contention</li><li class="leading-relaxed">Must be available to participate in an on-call rotation to provide 24x7 support to the client.</li><li class="leading-relaxed">Excellent verbal and written communication skills</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What’s in it for you?</h2><p class="my-4 text-gray-700 leading-relaxed">Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Enjoy NICE-FLEX!</h2><p class="my-4 text-gray-700 leading-relaxed">At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Requisition ID:</strong> 8938.<strong>Reporting into:</strong> Manager, Priority Support.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Role Type:</strong> Individual Contributor.</p><p class="my-4 text-gray-700 leading-relaxed">#LI-Hybrid</p><p class="my-4 text-gray-700 leading-relaxed"><em><strong>About NiCE</strong></em></p><p class="my-4 text-gray-700 leading-relaxed"><em>NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.</em></p><p class="my-4 text-gray-700 leading-relaxed"><em>Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.</em></p><p class="my-4 text-gray-700 leading-relaxed"><em>NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</em></p>

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<p>- This assessment gives us an idea of your C++ skills<br>- Companies that evaluate this skillset in interviews: <strong>Rockstar Games, Ubisoft, Mayhem Studios, etc.</strong><br>- 10 Multiple Choice questions<br>- Average time to complete: <strong>7 to 10 minutes</strong></p>

<p>Let's assess your Data Structures! 📋<br>&nbsp;- This assessment gives us an idea of your problem solving skills using DSA<br>- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.<br>- 10 Multiple Choice questions<br>- Average time to complete: 7 to 10 minutes</p>

<p>Let's assess your Programming Patterns! 📋</p><p>- This assessment gives us an idea of your code architecture skills<br>- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.<br>- 10 Multiple Choice<strong> </strong>questions<br>- Average time to complete: 7<strong> </strong>to 10 minutes</p>

<p>Let's assess your OOPs skills! 📋</p><p>- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills<br>- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.<br>- 10 Multiple Choice questions<br>- Average time to complete:<strong> </strong>7 to 10 minutes</p>

<p>Let's assess your Unity Skills 📋<br><br>- This assessment gives us an idea of your Unity fundamentals<br>- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.<br>- 9 questions: 9 Multiple Choice<br>- Minimum score needed to qualify: 80%<br>- Average time to complete: 5 to 10 minutes</p>

Applied materials 

Physical Security Project Manager

Global Software Support Engineer II

ByteDance

Site Reliability Engineer, Security Engineering

Capgemini

Python API Lead | 6 to 14 Years | Pune/Hyderabad/Chennai/ Bangalore/ Mumbai

limit break

Unity Senior Engineer

Unity Senior Engineer (Remote)

Applied Materials is seeking a Physical Security Project Manager to lead the design and coordination of physical security systems globally. This role involves driving security standards, managing vendors, overseeing project schedules and budgets, and ensuring high-quality solutions. The manager will also build strong stakeholder relationships and possess expertise in access control, video management, intrusion detection, and fire alarm systems. This position requires 8+ years of experience and project management certifications.

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible the next generations of technology, join us to Make Possible® a Better Future.

Portfolio Lead

ALD Manufacturing Operations Manager

2026 Summer Internship - Photonics Integrated Circuit Designer - PhD (Santa Clara, CA)

Senior Financial Analyst

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Operational Controller (OC)

Senior Financial Analysis

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Who We Are</h2><p class="my-4 text-gray-700 leading-relaxed">Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What We Offer</h2><p class="my-4 text-gray-700 leading-relaxed">You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.</p><p class="my-4 text-gray-700 leading-relaxed">At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our <a href="https://hrportal.ehr.com/applied/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">benefits</a>.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Scope of Position</h2><p class="my-4 text-gray-700 leading-relaxed">This role requires a unique combination of physical security, construction, project management, and leadership skills in the design and coordination of physical security systems and technology projects, to protect Applied Materials around the world. The Physical Security Project Manager must think holistically about physical security systems and how they impact the employee and visitor experience. This role will drive standards, modernization, and lifecycle initiatives through expert management of physical security vendors to meet stakeholders’ expectations.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Project Management</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop and maintain detailed project schedules and timelines.</li><li class="leading-relaxed">Track project progress, identify potential risks and issues, and mitigate them.</li><li class="leading-relaxed">Coordinate with cross-functional teams to ensure seamless project execution.</li><li class="leading-relaxed">Manage project budgets and resources effectively to implement solutions</li><li class="leading-relaxed">Ability to deliver high quality solutions managing scope, on time, within budget and high customer satisfaction.</li><li class="leading-relaxed">Gain expertise and guide teams to follow management processes</li><li class="leading-relaxed">Demonstrates sound judgment and effective time management</li><li class="leading-relaxed">Demonstrated analytical and critical thinking skills</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Technical Expertise</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Possess a strong understanding of physical security systems, including access control, video management, intrusion detection, and fire alarm systems.</li><li class="leading-relaxed">Prepare, review and approve design packages, ensuring adherence to industry standards and business requirements.</li><li class="leading-relaxed">Coordinate with design teams to develop accurate and detailed design documentation.</li><li class="leading-relaxed">Oversee the selection and procurement of appropriate equipment and materials.</li><li class="leading-relaxed">Implement quality control measures to ensure project deliverables meet high standards.</li><li class="leading-relaxed">Conduct regular quality assurance reviews and audits.</li><li class="leading-relaxed">Identify and address quality issues promptly.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Relationship Management</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Build, collaborate, and maintain strong relationships with business stakeholders (IT, Legal, Finance, Facilities, HR etc.)</li><li class="leading-relaxed">Set and manage expectations with vendors.</li><li class="leading-relaxed">Communicate effectively with business to understand their needs and expectations.</li><li class="leading-relaxed">Proactively address business concerns and resolve issues.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Required Skills</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">8+ years of experience managing physical security projects.</li><li class="leading-relaxed">Certifications in Project Management</li><li class="leading-relaxed">Strong technical knowledge of physical security systems (C-Cure, Access Control, identity management, video management, intrusion detection systems).</li><li class="leading-relaxed">Proficiency in project management tools and software (e.g., Jira, SmartSheets, CAD, BlueBeam etc).</li><li class="leading-relaxed">Knowledge of construction and facility management processes.</li><li class="leading-relaxed">Excellent communication and interpersonal skills.</li><li class="leading-relaxed">Ability to manage multiple projects simultaneously.</li><li class="leading-relaxed">Strong problem-solving and decision-making skills</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Additional Information</h2><p class="my-4 text-gray-700 leading-relaxed"><strong>Time Type:</strong> Full time</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Employee Type:</strong> Assignee / Regular</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Travel:</strong> Yes, 10% of the Time</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Relocation Eligible:</strong> No</p><p class="my-4 text-gray-700 leading-relaxed">The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.</p><p class="my-4 text-gray-700 leading-relaxed">For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.</p><p class="my-4 text-gray-700 leading-relaxed">Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.</p><p class="my-4 text-gray-700 leading-relaxed">In addition, Applied endeavors to make our <a href="https://www.appliedmaterials.com/us/en/careers.html" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">careers site</a> accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations</em>Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.</p><p class="my-4 text-gray-700 leading-relaxed"><a href="https://www.appliedmaterials.com/us/en/pages/candidate-privacy-policy.html" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Applicant Privacy Policy</a></p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.

Technical Support Engineer

Technical Support Engineer

Specialist Services Engineer

Support Engineer

Senior Technical Support Engineer

Senior Dedicated Support Engineer

Senior NOC Engineer, CX

Lead NOC Engineer, CX

Manager, Professional Services, CX

Job Details