Hardware Integrations & Automation Engineer

APAC and EU Operations Coordinator

Manufacturing Technician

Senior Software Test Engineer

Software Test Engineer

This role as a Hardware Integrations & Automation Engineer at ONI involves a dual focus, starting with hands-on production support for building sub-assemblies and gaining comprehensive training in product, hardware, testing, and automation. The position will evolve to include service and analytics, driving customer satisfaction and retention through data-driven insights and operational execution. Key responsibilities include managing the customer ticketing system, ensuring timely resolution and quality metadata logging, and providing direct support for service, repairs, and diagnostics to maintain core hardware production skills.

At ONI, we are driven by a profound mission: to propel scientific discovery and combat diseases by granting everyone the ability to visualize, comprehend, and share the intricate microscopic details of life. Our revolutionary Nanoimager stands at the forefront of advancing cellular studies on a molecular level, making substantial contributions to the evolution of scientific knowledge.We dedicate ourselves to broadening the realms of human potential, and we are actively seeking an enthusiastic and devoted Service Operations Insight Analyst to join our pioneering team. We believe in the power of relentless curiosity and the pursuit of excellence, and we invite you to join us in shaping the future of scientific exploration and healthcare breakthroughs.This role will begin with a hands-on focus in production, supporting the build of sub-assemblies to relieve manufacturing capacity constraints while gaining deep product, hardware, test, and automation training. As the role matures, it will transition into a service and analytics–focused position responsible for driving customer satisfaction and service contract retention through data-driven insights and operational execution, including ownership of the customer ticketing system to ensure timely resolution, high-quality metadata logging, and actionable insights for product and quality teams, while continuing to provide hands-on support for service, repairs, and diagnostics so that hardware production skills remain a core and actively used part of the role.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Your role at ONI</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Support production by building sub-assemblies and assisting with hands-on hardware assembly to relieve manufacturing capacity constraints and accelerate training.</li><li class="leading-relaxed">Support in resolving gaps and ensure software vs hardware issues are clearly distinguished.</li><li class="leading-relaxed">Support root cause analysis of system failures through in-house testing, remote diagnostics, and collaboration with software and product teams.</li><li class="leading-relaxed">Assist in ticket triage related to new product issues to ensure fast, accurate escalation and closure.</li><li class="leading-relaxed">Contribute to internal documentation, fault-finding guides, and work instructions based on early product learnings.</li><li class="leading-relaxed">Assist in automation to increase operational efficiency and workflows</li><li class="leading-relaxed">Own and manage the customer ticketing system end-to-end, ensuring timely resolution, clear ownership, and accurate, consistent metadata logging for actionable insights.</li><li class="leading-relaxed">Act as the bridge between customers, field service engineers, and software teams to distinguish hardware, software, and IT-related issues.</li><li class="leading-relaxed">Deliver hands-on service support including diagnostics, repairs, scheduled preventative maintenance, and on-site or remote troubleshooting.</li><li class="leading-relaxed">Prepare and file repair and maintenance reports in line with internal reporting standards.</li><li class="leading-relaxed">Analyze fleet and service data to identify trends in failures, system usage, customer behaviour, and service contract churn.</li><li class="leading-relaxed">Proactively segment the customer base by health, satisfaction, and renewal likelihood.</li><li class="leading-relaxed">Gather and report structured customer feedback to the Senior Manager, Operations relating to experience, new feature requests, and product improvements.</li><li class="leading-relaxed">Develop and recommend data-driven strategies to improve service contract renewals in collaboration with the commercial team.</li><li class="leading-relaxed">Build and maintain automation, dashboards, and KPI reporting for service performance, escalations, and recurring issues.</li><li class="leading-relaxed">Generate regular reports on ticket trends, root causes, and product reliability to inform quality, engineering, and product roadmaps.</li><li class="leading-relaxed">Contribute to the internal knowledge base including troubleshooting guides, FAQs, and service workflows.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Skills and experience</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">2+ years’ experience in a hands-on hardware engineering, production, test, service, or mechatronics role, ideally within scientific instruments, automation, robotics, or complex electromechanical systems.</li><li class="leading-relaxed">Strong hardware engineering foundation with experience in assembly, test, fault-finding, and root cause analysis of electro-mechanical, optical, or precision systems.</li><li class="leading-relaxed">Proficient coding and automation skills (e.g., Python, MATLAB, LabVIEW, C/C++, or similar) with experience automating tests, data capture, reporting, or system integrations.</li><li class="leading-relaxed">Experience working at the interface between software and hardware teams, with the ability to clearly distinguish, diagnose, and communicate software vs. hardware issues.</li><li class="leading-relaxed">Strong data analysis capability using Excel, Python, SQL, or BI tools to identify failure patterns, system performance trends, and insights.</li><li class="leading-relaxed">Ability to build and maintain dashboards, KPIs, and automated reporting across service, production, and product reliability metrics.</li><li class="leading-relaxed">High attention to detail with strong discipline around documentation, metadata accuracy, and reporting standards.</li><li class="leading-relaxed">Excellent communication skills with the ability to translate between hardware, software, operations, and commercial teams.</li><li class="leading-relaxed">Self-driven, highly organized, and able to prioritise, chase, and drive closure across multiple teams and workstreams.</li><li class="leading-relaxed">Commercially aware, comfortable engaging with customers on technical performance, value, and support options as the role matures.</li><li class="leading-relaxed">Previous exposure to scientific instrumentation, life sciences tools, automation equipment, or complex systems.</li><li class="leading-relaxed">Hands-on experience in hardware assembly, test, validation, or production support within a regulated or quality-controlled environment.</li><li class="leading-relaxed">Familiarity with manufacturing quality processes, traceability, non-conformance handling, and root cause analysis.</li><li class="leading-relaxed">Comfortable working across production, NPI, and early service support environments.</li><li class="leading-relaxed">BSc (or equivalent) in Engineering, Physics, Computer Science, Mechatronics, Robotics, or a related technical discipline (or equivalent practical experience).</li><li class="leading-relaxed">Experience using and maintaining ticketing, asset, or issue-tracking systems (e.g., Zoho Desk, Jira, ServiceNow, Zendesk, or similar) for logging faults, tests, and repairs.</li><li class="leading-relaxed">Comfortable delivering hands-on service activities including diagnostics, repairs, and preventative maintenance as the role transitions into service.</li></ul>At ONI, we understand that a fulfilling career involves more than just challenging work - it's about enjoying a well-rounded experience. When you become a part of our team, you not only contribute to groundbreaking research but also enjoy a range of benefits designed to enhance your life both inside and outside the workplace.As an equal opportunity employer, we prioritize fairness and respect, ensuring every team member thrives regardless of their background. But that's not all - our perks include:💰 Competitive Compensation We recognise and reward your talent. Enjoy a competitive salary that reflects your expertise and contributions, ensuring your hard work is recognized.🌴 Time Off That Counts 28 days of annual leave plus bank holidays and 4 dedicated wellbeing days!💪 Onsite Gym Facilities Stay active and energized with our convenient onsite gym, promoting your overall health.🩺 Private Healthcare and Dental Coverage Your health matters to us. Access top-notch medical and dental services, ensuring your well-being is in good hands.🤝 Inclusive Culture Be a valued member of our diverse, inclusive family. Your unique perspective is celebrated here, fostering a culture of mutual respect and understanding.🧠 Health Assured Your mental health is essential. Access our comprehensive mental health support services for a balanced work-life experience.🏦 People’s Pension Secure your future with our pension scheme, investing in your financial well-being beyond the workplace.🎁 Perks at Work Enjoy exclusive discounts and deals through our perks at work program, adding value to your everyday life.If you are driven by innovation, eager to make a significant impact in the realm of scientific and medical research, and possess the skills and passion we are looking for, we invite you to apply and be a part of our mission to improve our understanding of the details of life.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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British Vogue is seeking a highly organized and proactive Editorial Assistant to support the Head of Editorial Content and the wider editorial team. This role is crucial for the smooth operation of the editorial department, involving administrative, logistical, and coordination responsibilities in a fast-paced, creative environment. The assistant will manage diaries, travel, expenses, and communication, while also assisting with research, fact-checking, and social media coordination. The position offers significant exposure to British Vogue's inner workings and collaboration with senior staff.

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The foundation of Vogue’s leadership and authority is the brand’s unique role as a cultural barometer for a global audience. Vogue places fashion in the context of culture and the world we live in — how we dress, live and socialize; what we eat, listen to and watch; who leads and inspires us. Vogue immerses itself in fashion, always leading readers to what will happen next. Thought-provoking, relevant and always influential, Vogue defines the culture of fashion.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description</h2>Location:London, GBCondé Nast is a global media company, home to iconic brands including <a href="https://www.vogue.co.uk/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Vogue</a>, <a href="https://www.gq-magazine.co.uk/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">GQ</a>, <a href="https://www.glamourmagazine.co.uk/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Glamour</a>, <a href="https://www.cntraveller.com/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">CN Traveller</a>, <a href="https://www.vanityfair.com/?srsltid=AfmBOoqzTBFZnVHhFwQWV6XwfpphPrz6ZXNumj1XhNlEEjDhWVQRc69W" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Vanity Fair</a>, <a href="https://www.wired.com/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Wired</a>, <a href="https://www.worldofinteriors.com/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">The World of Interiors</a>, <a href="https://www.houseandgarden.co.uk/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">House & Garden</a> and <a href="https://www.tatler.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Tatler</a>, among many others.We are headquartered in New York and London and operate in 32 markets worldwide, with a footprint of more than 1 billion consumers across print, digital, video and social platforms.Condé Nast thrives on collaboration, and our teams come together in the office four days a week (Monday - Thursday).We value diversity of background, views and cultures. We celebrate people for their personal qualities, skills and contributions, recognising the power our brands have to influence and shape culture.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Role</h2><a href="http://www.vogue.co.uk/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">British Vogue</a> is looking for a highly organised, detail-oriented and proactive Editorial Assistant to support the Head of Editorial Content and the wider editorial team.This role is essential to the smooth running of the editorial department and involves a range of administrative, logistical and coordination responsibilities within a fast-paced, creatively driven environment.The ideal candidate will be confident, efficient and collaborative, with excellent communication skills and a strong ability to prioritise.The Editorial Assistant will serve as a key point of contact across internal teams and external partners, requiring professionalism, discretion and a calm approach under pressure.While this role may occasionally involve light editorial tasks, the primary focus is on administrative support and departmental organisation.This position offers exposure to the inner workings of British Vogue and close collaboration with senior editorial staff.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What will you be doing?</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Support the editorial team with daily operational and administrative tasks.</li><li class="leading-relaxed">Manage the Head of Editorial Content’s diary, schedule, expenses and meeting coordination.</li><li class="leading-relaxed">Manage all travel arrangements for the Head of Editorial Content, including flights, accommodation, ground transportation and visas - prepare comprehensive travel itineraries, coordinate schedule changes, and ensure all logistics are handled efficiently and in line with budget and company policy.</li><li class="leading-relaxed">Maintain smooth communication between editorial leaders, internal departments and external stakeholders.</li><li class="leading-relaxed">Manage general editorial logistics, including office administration.</li><li class="leading-relaxed">Coordinate documents, image assets, call-ins, permissions and other materials needed for stories and shoots.</li><li class="leading-relaxed">Assist in planning team events, appointments and work sessions.</li><li class="leading-relaxed">Assist senior editors with research, fact-checking, sourcing references and preparing briefing materials.</li><li class="leading-relaxed">Support the Head of Editorial Content with social media coordination.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About you</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proven experience in an administrative or coordination role, ideally within media, fashion or a related creative industry.</li><li class="leading-relaxed">Exceptional organisational skills, strong attention to detail and the ability to manage multiple priorities simultaneously.</li><li class="leading-relaxed">Strong written and verbal communication skills and a professional, polished demeanour.</li><li class="leading-relaxed">Comfortable working in a fast-paced environment and adapting to changing needs.</li><li class="leading-relaxed">A proactive problem-solver with sound judgement and a positive, collaborative attitude.</li><li class="leading-relaxed">A genuine interest in fashion, culture and the editorial values of British Vogue.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Does this sound like you?</h2>Please upload your CV and cover letter, which highlights why you'd love to take on this role and why you're a great match for what we're looking for.We value the time and effort behind every application. All submissions are reviewed by a member of our talent team - we don’t use AI-assisted technology to review applications.The closing date for applications is Friday, 16th January at 10 am.As you can imagine, we receive a high volume of applications and may close the advert early. We recommend submitting your application as soon as possible to avoid disappointment.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What benefits do we offer?</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">25 days holiday (plus bank holidays) and extra days of annual leave if you move house or want to volunteer.</li><li class="leading-relaxed">You’ll have access to a competitive pension scheme, Bupa Private Healthcare, Season ticket loans and eye tests.</li><li class="leading-relaxed">We offer a range of tools to support your wellbeing, including core hours, 10 remote days (from home or a country with a Condé Nast office location), access to our Employee Assistance Programme, corporate gym membership and cycle to work scheme.</li><li class="leading-relaxed">We’re a dog friendly office, plus you’ll enjoy discounts and magazine subscriptions, keeping you up to date with all things Condé Nast.</li><li class="leading-relaxed">We encourage personal and professional growth through the Condé Nast Learning Hub where you’ll find an extensive portfolio of learning courses and training, available in local languages.</li><li class="leading-relaxed">Our Employee Resource Groups provide a platform for employees to identify shared objectives, exchange ideas, and work on community priorities for our global workforce.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What happens next?</h2>If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.

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Hardware Integrations & Automation Engineer

APAC and EU Operations Coordinator

Manufacturing Technician

Senior Software Test Engineer

Software Test Engineer

Job Details