Oportun (Nasdaq: OPRT) is a digital banking platform that puts its 2.2 million members' financial goals within reach. With intelligent borrowing and savings, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $17.8 billion in responsible and affordable credit, saved its members more than $2.3 billion in interest and fees, and helped our members save an average of more than $1,800 annually.

Oportun

Bilingual (English/Spanish) Member Loyalty Representative

Member Loyalty Representative

The Bilingual (English/Spanish) Member Loyalty Representative will welcome members, process transactions, and engage in outreach activities to educate potential members about Oportun's services. This includes building relationships with local businesses, conducting outreach at events, and assisting with applications. They will also be responsible for light housekeeping and supporting community outreach efforts. The representative will work as part of a team or independently to achieve daily goals in lending and servicing activities.

Staff Software Engineer

<h3>ABOUT OPORTUN </h3> Oportun (Nasdaq: OPRT) is a mission-driven fintech that puts its 2.0 million members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $16.6 billion in responsible and affordable credit, saved its members more than $2.4 billion in interest and fees, and helped its members save an average of more than $1,800 annually. Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009. &nbsp; <h3 style="margin: 0in; text-align: justify;">WORKING AT OPORTUN</h3> Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups.</div><div> POSITION OVERVIEW Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future. RESPONSIBILITIES <ul style="text-align: justify;"> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Welcome members with a warm greeting and provide quality member service.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Seamlessly process all transactions, while following company policies &amp; procedures and protecting our members’ information.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness capture leads, and assist with starting applications;</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.</li> </ul> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Stand while assisting members; sitting is allowed during non-member-facing tasks.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Occasionally unpack and store office or cleaning supplies.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.</li> </ul> REQUIRED QUALIFICATIONS <ul style="text-align: justify;"> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Must be bilingual (English/Spanish).</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Must be outgoing, sales-focused, and enjoy speaking with people.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Must love to help members, including prospective members through outreach and educational activities.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Must have regular, reliable, and predictable attendance to support store operations.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ability to lift and/or move objects up to 25 pounds, as needed.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ability to organize and file paper documents.</li> </ul> AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE <ul style="text-align: justify;"> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Accident coverage</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Paid Time Off</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">16 paid hours (VTO) to participate in volunteer activities each year</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Employee Assistance Fund (OEAF)</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">401(k) retirement savings</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Travel Assistance</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Paid Training</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Competitive pay, plus sales incentives $$</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Growth opportunities</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Flexible schedules</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Opportunity to positively impact your community</li> </ul> The base hourly rate for this full-time position is $17.00 - $20.00. Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting. Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits.” <div>We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate. &nbsp; California applicants can find a copy of Oportun's CCPA Notice here:&nbsp; <a href="https://oportun.com/privacy/california-privacy-notice/">https://oportun.com/privacy/california-privacy-notice/</a>. &nbsp; We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).</div>

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The Executive Support Specialist will support the Axon President in the Boston office, ensuring smooth and efficient day-to-day operations. This role involves managing local logistics, administrative support for key executives, preparing for meetings, greeting visitors, managing events, and handling confidential information. The specialist will work closely with the Senior Executive Assistant based in Arizona. The role is full-time and on-site in Boston.

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<div><h4>Join Axon and be a Force for Good.</h4> At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.</div><div>Your Impact We are seeking a highly dependable, proactive, and resourceful Executive Support Specialist to support the Axon President in our Boston office. This individual will serve as the President’s right-hand person on the ground, ensuring that day-to-day operations run smoothly and efficiently. This is a high-trust, high-impact role that requires someone who is service-oriented, detail-focused, and eager to maximize the productivity of our Executive team. You will work closely with the President’s Senior Executive Assistant (based in Arizona) to ensure seamless operational and administrative support. This position is required to be based in the Boston office full-time (5 days/week). What You’ll Do <ul> <li>Serve as the in-office support for the President, managing all local logistics and day-to-day support needs.</li> <li>Offer administrative support to key Axon executives visiting the Boston office</li> <li>Prepare for in-person meetings and events with the President (e.g., printing candidate resumes, setting up A/V equipment, etc).</li> <li>Greet and host internal and external visitors at the office</li> <li>Manage local events and logistics for meetings, including catering, supplies, and room setup</li> <li>Support the Senior Executive Assistant for the President (based out of Scottsdale) with administrative needs and scheduling</li> <li>Manage and support leadership expenses and approvals</li> <li>Manage ticket allocation and communications for company events (e.g. local event tickets)</li> <li>Plan and coordinate details for events and team off-sites</li> <li>Anticipate the President’s needs and proactively address issues before they arise</li> <li>Effectively communicate with executives, leaders and team members across the organization</li> <li>Handle business, company, and personnel details of a highly confidential and sensitive nature</li> </ul> What You Bring <ul> <li>Experience supporting senior executives</li> <li>Superb attention to detail, strong planning and organization skills, and the ability to multi-task, prioritize, and deliver in a fast-paced, dynamic environment</li> <li>Dependable, reliable, flexible, honest, and trustworthy with the ability to maintain a high level of professionalism and confidentiality at all times</li> <li>Ability to manage, prioritize and advance numerous mission critical projects simultaneously</li> <li>Proficient in using Microsoft Office applications</li> <li>Focus on quality and adherence to deadlines</li> <li>Excellent written and verbal communication skills</li> <li>Passion for Axon’s mission and values and enthusiasm to learn and grow with the company</li> </ul> &nbsp; <h4>&nbsp;</h4> <h4>Benefits that Benefit You</h4> <ul> <li>Competitive salary and 401k with employer match</li> <li>Discretionary paid time off</li> <li>Paid parental leave for all</li> <li>Medical, Dental, Vision plans</li> <li>Fitness Programs</li> <li>Emotional &amp; Mental Wellness support</li> <li>Learning &amp; Development programs</li> <li>And yes, we have snacks in our offices</li> </ul> Benefits listed herein may vary depending on the nature of your employment and the location where you work. &nbsp;</div><div>Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. &nbsp; Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email&nbsp;<a class="c-link c-link--underline" href="mailto:recruitingops@axon.com" target="_blank" data-stringify-link="mailto:recruitingops@axon.com" data-sk="tooltip_parent" data-remove-tab-index="true">recruitingops@axon.com</a>. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.</div>

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