We work alongside clients to manage cyber risk and equip them with perspectives and programs to accelerate business progress. Our real-world experience, deep vertical expertise and diverse teams enable us to face any challenge with confidence. We put you at the center of our unmatched ecosystem of people, products, partners and programs to design and implement agile solutions. Our adaptive approach continually assesses risk in the context of cyber and broader objectives to secure today's business and fortify it for the future.

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Optiv is seeking a dynamic, fully bilingual Client Manager in Montreal to join an experienced team and drive growth in the Quebec market. This role involves developing and executing strategic sales plans to acquire new enterprise clients and expand existing relationships. As a trusted advisor, the manager will help organizations address complex cybersecurity challenges, positioning Optiv as a key partner. The ideal candidate is a results-driven hunter with strong consultative selling skills and a passion for cybersecurity, thriving in a fast-paced, growth-focused environment.

Sr. Engineer - Sailpoint I On-site, Bangalore

<p class="my-4 text-gray-700 leading-relaxed">We are seeking a dynamic, fully bilingual Client Manager based in or around Montreal to join an experienced team and expand Optiv's growth in the Quebec market. In this role, you will be responsible for developing and executing a strategic sales plan to acquire new enterprise clients and expand our relationships within these accounts. Acting as a trusted advisor, you will help organizations navigate complex cybersecurity challenges and position Optiv as the go-to partner for securing their business.</p><p class="my-4 text-gray-700 leading-relaxed">This position is ideal for a results-driven hunter with strong consultative selling skills, a passion for cybersecurity, and the ability to thrive in an ever-changing, fast-paced, growth-focused environment.</p><p class="my-4 text-gray-700 leading-relaxed">As a Client Manager (CM) you'll be responsible for selling Optiv security services and security technology solutions to a select few strategic accounts (typically less than 20) within a geographic territory. You'll also be responsible for owning and coordinating all aspects of the sales cycle within your assigned accounts, and leading a cross-functional team to build and execute a multi-year strategic account management plan for your top accounts. Members of this cross-functional team will typically include a Solutions Architect, Client Operations Specialist and services practices personnel as appropriate for your accounts.</p><p class="my-4 text-gray-700 leading-relaxed">Development of a multi-year strategic account management plan for your top accounts is a core responsibility for the CM. You'll identify and understand your client's core security concerns and how they correlate to Optiv solutions that mitigate these cybersecurity risks. Based upon this understanding of the client, you'll bring together appropriate Optiv technical, services and leadership personnel to collaborate with your top account client leadership to refine and/or build a security strategy, and subsequently develop and propose solutions to address client security needs. In many cases this will take the form of security technology and services solutions, and as appropriate for the client, large and complex solutions comprised of security management consulting, hardware and software security technologies, advisory, implementation and support services, and managed security services. An overarching goal is to establish a trusted relationship with the client that results in Optiv being their primary security solution partner and provider.</p><p class="my-4 text-gray-700 leading-relaxed">You'll also engage clients with a heightened focus on ever-enhancing client satisfaction. This will include meeting with your top clients early in the year to understand and document their business, technology and security goals, as well as client expectations of Optiv in support of attaining those goals. You'll review these goals, expectations and progress with your top clients quarterly, engaging Optiv leadership and resources as necessary to ensure you and Optiv are on track to achieve or exceed these client-defined goals.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">PRIMARY RESPONSIBILITIES</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Build trusted, effective and productive relationships with client executives within assigned accounts.</li><li class="leading-relaxed">Lead creation of multi-year strategic account management plans, for top accounts, based upon identified client business, technology and security goals, coupled with Optiv's understanding of security trends, threats and points of view for each assigned account.</li><li class="leading-relaxed">Build a large sales pipeline, ideally 4 times assigned targets, within assigned accounts and achieve/exceed assigned gross margin target.</li><li class="leading-relaxed">Manage current and multi-quarter forecasts with a high-degree of accuracy, currency and integrity.</li><li class="leading-relaxed">Execute with discipline and in alignment with Force Management principles including MEDDICC and Command of the Message, among others.</li><li class="leading-relaxed">Effectively communicate Optiv’s value proposition as it relates to security services and technologies expertise and capabilities.</li><li class="leading-relaxed">Build strong, collaborative and productive relationships with technology partners and their respective sales personnel to both gain and share leads in support of building qualified pipeline and maximizing mutually beneficial sales opportunities.</li><li class="leading-relaxed">Initiate and / or monitor and mediate all necessary communications between clients, technology partners and members of the extended Optiv team (technical, sales, client operations, etc.) within each assigned account.</li><li class="leading-relaxed">Maintain collaborative and effective internal communications with Optiv team members relative to specific opportunities, associated requirements and client satisfaction.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">REQUIRED QUALIFICATIONS</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience in product or services based sales typically gained over 2-3 years, ideally in a technology company.</li><li class="leading-relaxed">Proven ability to build and execute territory and account prospecting and expansion plans with a track record of exceeding assigned quotas.</li><li class="leading-relaxed">Experience engaging cross-functional resources such as sales, pre-sales technical support, and other support personnel in an effective fashion.</li><li class="leading-relaxed">Demonstrated ability to build productive business relationships with key executives and sponsors within assigned accounts.</li><li class="leading-relaxed">Effective presentation, verbal and written communication skills.</li><li class="leading-relaxed">Negotiation experience.</li><li class="leading-relaxed">History of demonstrated achievement exceeding plan and expectations.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">DESIRED QUALIFICATIONS</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong business acumen and ability to correlate business goals with business and cyber security risk in support of developing complex security technology and services solutions.</li><li class="leading-relaxed">Experience in building and selling complex and multi-year hardware, software, services and financing solutions to Fortune 1000 clients.</li><li class="leading-relaxed">Experience in and knowledge of the IT Infrastructure market and competitors.</li><li class="leading-relaxed">Experience in and knowledge of the IT security market and competitors.</li><li class="leading-relaxed">Experience in and knowledge of the Risk & Compliance market and competitors.</li><li class="leading-relaxed">Experience selling management consulting services.</li></ul><p class="my-4 text-gray-700 leading-relaxed">#LI-CH1</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you can expect from Optiv</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.</li><li class="leading-relaxed">Work/life balance.</li><li class="leading-relaxed">Professional training resources.</li><li class="leading-relaxed">Creative problem-solving and the ability to tackle unique, complex projects.</li><li class="leading-relaxed">Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.</li><li class="leading-relaxed">The ability and technology necessary to productively work remotely/from home (where applicable).</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">EEO Statement</h2><p class="my-4 text-gray-700 leading-relaxed">Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.</p><p class="my-4 text-gray-700 leading-relaxed">Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv’s selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Us</h3><p class="my-4 text-gray-700 leading-relaxed">We work alongside clients to manage cyber risk and equip them with perspectives and programs to accelerate business progress.</p><p class="my-4 text-gray-700 leading-relaxed">Our real-world experience, deep vertical expertise and diverse teams enable us to face any challenge with confidence. We put you at the center of our unmatched ecosystem of people, products, partners and programs to design and implement agile solutions. Our adaptive approach continually assesses risk in the context of cyber and broader objectives to secure today's business and fortify it for the future.</p><p class="my-4 text-gray-700 leading-relaxed">At Optiv, we manage cyber risk so you can secure your full potential.</p><p class="my-4 text-gray-700 leading-relaxed">Read More</p><p class="my-4 text-gray-700 leading-relaxed">Follow Us</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">X</li><li class="leading-relaxed">YouTube</li><li class="leading-relaxed">Facebook</li><li class="leading-relaxed">LinkedIn</li></ul><p class="my-4 text-gray-700 leading-relaxed">Privacy Policy</p><p class="my-4 text-gray-700 leading-relaxed">© 2025 Workday, Inc. All rights reserved.</p>

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The Renewals team, a diverse global group, is seeking a Renewals Manager to manage Miro subscription renewals for key customers, both direct and partner-driven. This role involves owning the renewal journey for existing clients, aiming for high retention rates within an assigned territory, and collaborating with cross-functional teams to ensure customer satisfaction and long-term success with Miro. The manager will actively drive this critical aspect of the customer lifecycle, minimizing attrition and fostering positive outcomes.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Team</h3><p class="my-4 text-gray-700 leading-relaxed">The Renewals org is a diverse team, based in hubs across the globe, responsible for managing all Miro subscription renewals, direct and through the partner channel. We are looking for you to complete our team and start owning the relationship with our most valued customers. All ideas and initiatives are welcome with a highly collaborative approach and a mindset that we are better together.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role</h3><p class="my-4 text-gray-700 leading-relaxed">The Renewals Manager is tasked with owning the renewal journey for our existing customer base, achieving a high retention rate across their assigned territory, and partnering closely with cross-functional teams to delight our customers and ensure long term success with Miro. You will take an active role in driving this critical aspect of the customer lifecycle, minimizing attrition and creating favorable outcomes for our customers.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you’ll do</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Act as the primary point of contact for our most strategic clients within the DACH region, ensuring a seamless renewal experience and long-term customer satisfaction</li><li class="leading-relaxed">Own the end-to-end renewal process — from early engagement and forecasting to negotiation and closure — to protect and grow existing recurring revenue</li><li class="leading-relaxed">Partner closely at eye level with Account Executives, Customer Success Managers, and other stakeholders to identify expansion opportunities and reduce churn</li><li class="leading-relaxed">Develop and execute strategic renewal plans that align with customer goals and drive retention, upsell, and cross-sell outcomes</li><li class="leading-relaxed">Identify the right-  and collaborate with multiple client stakeholders to understand their business needs, ensure product value realization, and secure ongoing commitment</li><li class="leading-relaxed">Maintain accurate and timely renewal data and forecasting in CRM systems to inform company growth strategies</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you’ll need</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5+ years of experience in renewals or account management, within the DACH enterprise SaaS market</li><li class="leading-relaxed">Experience and proven success in mitigating churn in complex, multi-stakeholder enterprise environments</li><li class="leading-relaxed">Strong negotiation and commercial acumen, with the ability to balance customer satisfaction and business objectives. 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If this sounds like something that excites you, we want to hear from you!</p><p class="my-4 text-gray-700 leading-relaxed">Check out more about life at Miro:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Youtube: https://www.youtube.com/@lifeatmiro</li><li class="leading-relaxed">Blog: https://miro.com/careers/life-at-miro/all/</li><li class="leading-relaxed">Instagram: https://www.instagram.com/mirohq/</li></ul><p class="my-4 text-gray-700 leading-relaxed">---</p><p class="my-4 text-gray-700 leading-relaxed">At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — <em>Empower teams to create the next big thing</em> — is how we think about our product, people, and culture. 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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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