Outschool

Trust & Safety Manager

AI Enablement Specialist

Engineering Manager

I.T. Administrator

Senior Software Engineer

Experienced Software Engineer

Outschool is seeking a Trust & Safety Manager to lead and scale its Trust & Safety team, ensuring the platform remains the safest learning marketplace for K–12 learners, families, and educators. The role requires strategic vision, team mentorship, and operational rigor, focusing on developing and executing a comprehensive safety strategy, leading a skilled team, refining processes for efficiency, using data to identify risks, and partnering with Product and Engineering to leverage AI for scalable solutions. The manager will address sensitive community issues with discretion and empathy, staying ahead of industry trends and ensuring clear communication to foster a company-wide culture of safety.

<h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">The Company:</h4>Outschool’s mission is to inspire kids to love learning. In our fast-changing world, the traditional educational system struggles to meet the diverse and evolving needs of young learners. Outschool reimagines this system, offering flexible and engaging learning experiences as a supplement and alternative to traditional education. By connecting learners with a global community of teachers and peers through our online platform, we make learning personal, dynamic, and deeply human.We've made significant strides since launching our marketplace of live online classes in 2017. Finding initial success with secular homeschoolers, we then expanded to enrichment learning to meet the needs of a wider audience, growing our business 16x since 2019. Post-pandemic, we have evolved our platform to power academic learning, incorporated AI, and have begun to grow our international community. We're proud to have served over 1M passionate learners with more than $100M in annual bookings.Driving disruptive, positive change in education is rewarding and hard. Outschool team members are encouraged to challenge themselves, take risks, and grow in their careers. We look for talented people whose sense of urgency, innate curiosity, and determination to drive impact will help Outschool achieve outsized results in pursuit of our mission. We invite you to be part of an ambitious team dedicated to ensuring every learner can navigate the future with curiosity, resilience, and a love of learning.About The Role:Outschool is seeking a Trust & Safety Manager to lead and scale our Trust & Safety team. This leader will be responsible for ensuring Outschool remains the safest, most trusted learning marketplace for K–12 learners, families, and educators.This role requires a unique blend of strategic vision, team mentorship, and operational rigor:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strategic thinker: Shape a compelling vision for how Trust & Safety can become a competitive advantage and differentiator in K–12 learning.</li><li class="leading-relaxed">Manager as mentor: Guide a talented, domain-knowledgeable team, coaching them to increase their impact and supporting their professional growth.</li><li class="leading-relaxed">Strong operator: Build structure and visibility into team processes, driving efficiency, consistency, and measurable impact across operations.</li><li class="leading-relaxed">Innovator: Partner with Product and Engineering to leverage the latest in AI and large language models (LLMs) to solve Trust & Safety challenges in new and scalable ways.</li></ul>At other companies, this role would align with a Senior Manager position. At Outschool, our titles focus on impact rather than hierarchy.Core Responsibilities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop and execute a comprehensive Trust & Safety strategy that aligns with Outschool’s mission and positions safety as a differentiator.</li><li class="leading-relaxed">Lead, mentor, and inspire a small but skilled team, helping them grow professionally and amplify their impact.</li><li class="leading-relaxed">Create and refine processes to improve operational effectiveness, efficiency, and visibility.</li><li class="leading-relaxed">Use data and analytics to identify risks, measure program effectiveness, and continuously improve workflows.</li><li class="leading-relaxed">Partner with Legal, Product, and Engineering to design policies, tools, and scalable solutions to prevent and respond to safety incidents, fraud, and misconduct.</li><li class="leading-relaxed">Address sensitive community issues with discretion and empathy.</li><li class="leading-relaxed">Stay ahead of industry trends, regulations, and technology to proactively identify areas of risk and opportunity.</li><li class="leading-relaxed">Ensure clear communication and training to build a culture of safety across the company and our educator/learner community.</li></ul>Desired Experience & Skills:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5+ years leading Trust & Safety teams in technology, education, or marketplace platforms.</li><li class="leading-relaxed">Strong understanding of online safety, privacy, compliance, and risk management.</li><li class="leading-relaxed">Proven ability to use data and analytics to inform decisions and measure impact.</li><li class="leading-relaxed">Experience mentoring and developing team members.</li><li class="leading-relaxed">Operational excellence — strong track record of refining workflows, setting metrics, and creating scalable processes.</li><li class="leading-relaxed">Exceptional communication, conflict resolution, and discretion in handling sensitive matters.</li><li class="leading-relaxed">Passion for Outschool’s mission and for building safe, supportive communities for kids and educators.</li></ul>Outschool recruits across the US and Canada, and sets employee salaries to reflect local compensation and cost of living. For New York and California candidates, as well as candidates based in Seattle, WA, the annual salary range for this role is $140,000 - $192,000. For Washington candidates outside of Seattle, as well as Colorado candidates, the salary range for this role is $135,000 - $185,000.We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using <a href="https://getcovey.com/product/covey-scout-inbound" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Covey Scout for Inbound</a>on March 21, 2024.Please see the independent bias audit report covering our use of Covey <a href="https://getcovey.com/nyc-local-law-144" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a>.<h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Benefits & Culture:</h4>At Outschool, we believe that taking care of one another enables us to do our best work. To us that means:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Shared Financial Success: Competitive salaries, stock options, retirement plans.</li><li class="leading-relaxed">Health & Wellness: Comprehensive medical, dental, vision, disability, and life insurance — plus fertility/family planning coverage and access to ModernHealth coaching & therapy.</li><li class="leading-relaxed">PTO & Family Benefits: Generous PTO and family leave policies.</li><li class="leading-relaxed">Hybrid & Remote-Friendly: Outschool has a distributed team across the U.S. and Canada and a new office in San Francisco. Bay Area–based employees work in the office part of the week and receive commute-related benefits. Team members outside the Bay Area remain fully remote, with support for expensable home office setup, internet, and weekly meals to stay connected no matter where you are.</li><li class="leading-relaxed">Lifelong Learners: Annual budgets for professional development and DEI learning; budgets for children to take Outschool classes.</li><li class="leading-relaxed">Community Impact: Outschool matches employee donations to eligible charities and supports Outschool.org’s nonprofit programs.</li></ul>Outschool is an equal opportunity employer. We view diversity as a moral imperative and competitive advantage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We plan and structure our interviews to directly assess skills and experience.If you require a reasonable accommodation to participate in the job application or interview process, please contact <a href="mailto:recruiting@outschool.com" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">recruiting@outschool.com</a>.Benefits packages are included for full-time employees only. Please note benefits and perks may vary for employees based outside of the US and Canada.Full-time employees must be a citizen or legal residents of the U.S. or Canada and reside in U.S. or Canada, unless specifically indicated otherwise.Once you submit your application, Outschool will process your personal data to evaluate your candidacy for employment. Unless specifically indicated otherwise, we hire employees only in the U.S. and Canada. Applicants else where should be aware that we may discard your application upon submission or we may ask if you would like us to retain it later should there be consideration (this is not typical at all). If you are selected for interviewing, your data will be shared with interviewers and personnel involved in that process. If not hired, your application will be retained for one year in case there is another suitable role. You may opt out of this at any time. Please see our <a href="https://outschool.com/pages/privacy-Emp" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Employee/Applicant Privacy Notice</a>for more detailed information. If applicable, as you progress through the process, we will be clear about what information is being asked for and what happens with that information._

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Invoke is seeking a Senior Level Designer to lead the creation of expansive and immersive game worlds for an upcoming AAA title. This role involves close collaboration with narrative and art teams to integrate artistic vision and narrative into cohesive environments. Responsibilities include designing level layouts, geography, and aesthetics, ensuring visual storytelling and gameplay blend seamlessly. The designer will also implement and refine gameplay mechanics to deliver an engaging player experience, contributing significantly to the game's world and narrative direction.

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At Invoke, our mission is to Have Fun Building Great Games.We believe the best games come from people who love what they do, in an environment that values them and their ideas. And we ensure that everyone has the opportunity to contribute to our collective success, whatever their role. As a member of Wizards of the Coast, we help enrich a catalog of games that has inspired gamers and developers for decades.At Invoke, you get to play your part as a valued member of an open and dedicated team within a magical world!<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Job Description</h3>Invoke is looking for a Senior Level Designer to join our team. You will be at the forefront of shaping the expansive and immersive worlds featured in our upcoming AAA title. You will collaborate closely with various disciplines to create seamless and captivating game environments. As a senior level designer, your expertise will be pivotal in defining the gameplay and narrative direction of our game world.<h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">What you'll do</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Collaborate with the narrative and art teams to understand and implement the overall narrative, gameplay and artistic vision into expansive and cohesive game worlds</li><li class="leading-relaxed">Share your knowledge and craft within the level design team</li><li class="leading-relaxed">Design and iterate on the layout, geography, and aesthetics of our game levels, ensuring a harmonious blend of visual storytelling and gameplay</li><li class="leading-relaxed">Work closely with artists to integrate environmental storytelling elements and maintain visual consistency with the game's overarching art direction</li><li class="leading-relaxed">Implement and refine gameplay mechanics within the game world, ensuring a holistic, emergent and engaging player experience.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">What you'll bring</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">8 + years of game industry experience as a level designer</li><li class="leading-relaxed">Experience with narrative design and world design is a plus</li><li class="leading-relaxed">Good understanding of space, flow and pacing</li><li class="leading-relaxed">Good grasp on environmental storytelling, level design principles, and interactive world-building</li><li class="leading-relaxed">Ability to adapt and be flexible in a dynamic environment</li><li class="leading-relaxed">Passion for video games and a deep understanding of current industry trends</li><li class="leading-relaxed">Unreal Engine 5 is a plus</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">We are an Equal Opportunity Employer</h3>Invoke commits to offer equal working chances to every individual, without regard based on the following: age, sex, sexual orientation, physical disability, country origin, religion, citizenship, native country or any other possible particularities. We sincerely believe in a respectful and open-minded work environment, in which everyone can fully contribute to the organization's development.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.#Invoke

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