Our enterprise security platform detects and prevents known and unknown threats while safely enabling an increasingly complex and rapidly growing number of applications. Come be part of the team that redefined the firewall industry and is now the fastest-growing security company in history. Palo Alto Networks, the global cybersecurity leader, is shaping the cloud-centric future with technology that is transforming the way people and organizations operate. Our mission is to be the cybersecurity partner of choice, protecting our digital way of life. We help address the world's greatest security challenges with continuous innovation that seizes the latest breakthroughs in artificial intelligence, analytics, automation, and orchestration. By delivering an integrated platform and empowering a growing ecosystem of partners, we are at the forefront of protecting tens of thousands of organizations across clouds, networks, and mobile devices. Our vision is a world where each day is safer and more secure than the one before.

Palo Alto Networks

Sr. Technical Support Engineer, Focused Services - Cortex XSIAM

Director, Business Value Consulting

Support Enablement and Escalations Engineer (Cortex Cloud)

Senior Tax Analyst

Senior Technical Support Engineer - Firewall

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Senior Technical Support Engineer-SASE

As a Sr. Technical Support Engineer for Cortex XSIAM, you will provide advanced technical support to customers, managing inquiries, escalations, and phone calls within defined SLAs. You will perform in-depth troubleshooting at application and OS levels, identify fault areas, and collaborate with development teams to implement fixes. This role involves proactive risk mitigation, root cause investigations, and ensuring customer success by resolving technical issues in complex network environments.

Senior Director, Account Health Management EMEA

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Company Description</h3>Our MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.Who We AreWe take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Job Description</h3>Your CareerWe are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements.Our methodology is first class support. We’ve been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment and focus on mitigating risks and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t wait for those issues to escalate from our clients. Instead, you find them. You’ll be working hand in hand with our developers to reproduce the issues you find and develop permanent solutions to prevent them in the future.Your Impact<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Respond to user-reported issues in adherence to established Service Level Agreements</li><li class="leading-relaxed">Triage customer reported issues and respond to them via ticketing system, phone, or remote sessions</li><li class="leading-relaxed">Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise</li><li class="leading-relaxed">Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix</li><li class="leading-relaxed">Provide timely feedback into the development process on customer-reported product problems</li><li class="leading-relaxed">Document actions to effectively communicate information internally and to customers</li><li class="leading-relaxed">Facilitate root cause investigations and manage the implementation of corrective and preventative measures</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications</h3>Your Experience<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Previous experience with Endpoint Security software is required</li><li class="leading-relaxed">SIEM experience, including -</li><li class="leading-relaxed">Deep understanding of how SIEMs works</li><li class="leading-relaxed">Experience in creating custom collections and data parsing</li><li class="leading-relaxed">Experience in creating complex correlation rules, reports and dashboard</li><li class="leading-relaxed">Experience in integration and implementation of SIEMs</li><li class="leading-relaxed">Experience working with EDR tools</li><li class="leading-relaxed">Experience with strong communication and customer service skills</li><li class="leading-relaxed">Required basic networking knowledge - Ability to independently debug broad, complex, and unique environments with mixed applications and protocols</li><li class="leading-relaxed">Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging)</li><li class="leading-relaxed">4+ years of experience as a Support Engineer</li><li class="leading-relaxed">Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction.</li><li class="leading-relaxed">Excellent written and verbal communication skills</li><li class="leading-relaxed">Strong customer advocacy skills and experience, ability to work in difficult customer situations</li><li class="leading-relaxed">Knowledge of Cloud infrastructure a plus</li><li class="leading-relaxed">Experience in incident response a plus</li><li class="leading-relaxed">Experience with scripting a plus</li><li class="leading-relaxed">Experience with MS Server solutions (SCCM, GPO, AD, MSSQL, IIS, Exchange) is a plus</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Additional Information</h3>The TeamOur technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission.You’ll be involved in implementing new products, transitioning from old products to new ones, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry.Our CommitmentWe’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.

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Associate Manager, Global Brand Development & Product Strategy

Gameplay Designer

Patreon

Editorial Strategist

Manager, Product Support - Discovery & Community

Senior AI Optimization Software Engineer

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At Hasbro, our mission is to entertain and connect generations of fans through the wonder of storytelling and exhilaration of play. We’re looking for adventurous and curious people who want to explore, experiment, and innovate to come up with the best ideas. Our culture has inspired our diverse team of highly skilled, highly creative, and highly committed individuals for 100 years and we believe the best is yet to come. Ready to help shape what consumers will play with next? We’re looking for a curious, strategic, and consumer-obsessed Associate Brand Manager to join our Global Brand Development team and help drive product strategy for iconic global brands. This role is ideal for someone who loves understanding consumers, spotting trends early, and turning insights into products, platforms, and experiences that win at shelf and beyond. You’ll work at the intersection of brand, product, and commercial teams—helping guide ideas from concept to launch.

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At Hasbro, our mission is to entertain and connect generations of fans through the wonder of storytelling and exhilaration of play. We’re looking for adventurous and curious people who want to explore, experiment, and innovate to come up with the best ideas. Our culture has inspired our diverse team of highly skilled, highly creative, and highly committed individuals for 100 years and we believe the best is yet to come.Ready to help shape what consumers will play with next? We’re looking for a curious, strategic, and consumer-obsessed Associate Brand Manager to join our Global Brand Development team and help drive product strategy for iconic global brands.This role is ideal for someone who loves understanding consumers, spotting trends early, and turning insights into products, platforms, and experiences that win at shelf and beyond. You’ll work at the intersection of brand, product, and commercial teams—helping guide ideas from concept to launch.Effective from the date that Hasbro opens its new Boston location, this position will be onsite Tuesday – Thursday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Tuesday –Thursday at Hasbro’s HQ in Pawtucket, RIA Day in the Life of an Associate Brand Manager:You’ll help define and deliver global product and brand strategies, partnering closely with product, insights, and commercial teams. Day to day, you’ll:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Support the development of global product strategies and line plans, from early concept through launch.</li><li class="leading-relaxed">Use consumer, category, and cultural insights to inform product innovation, platform evolution, and portfolio decisions.</li><li class="leading-relaxed">Analyze market, category, and competitive trends to identify whitespace opportunities and growth ideas.</li><li class="leading-relaxed">Partner with cross-functional teams (product development, insights, design, engineering, finance, legal) to move ideas forward efficiently and creatively.</li><li class="leading-relaxed">Help shape go-to-market direction by aligning product intent, positioning, and storytelling across regions.</li><li class="leading-relaxed">Support U.S. market execution by contributing to line planning, forecasting, sell-in readiness, and close collaboration with sales teams to ensure product strategies translate to strong in-market performance.</li><li class="leading-relaxed">Work closely with regional and commercial teams to understand local market needs, retail dynamics, and executional challenges.</li><li class="leading-relaxed">Support forecasting, development systems, and tracking tools to ensure accurate product, timeline, and financial inputs.</li><li class="leading-relaxed">Support internal storytelling through clear decks, frameworks, and narratives that bring product strategies to life.</li><li class="leading-relaxed">Keep teams aligned through clear, consistent communication of priorities, progress, and decisions.</li></ul>What You'll Bring:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3 years of experience in brand, product, strategy, consumer goods, or a related field.</li><li class="leading-relaxed">Bachelor’s degree in Marketing, Business, Strategy, or a related discipline (MBA a plus).</li><li class="leading-relaxed">Experience with product development processes, line planning, forecasting, sales collaboration</li><li class="leading-relaxed">Comfort working with data and insights—able to connect quantitative and qualitative inputs into clear recommendations.</li><li class="leading-relaxed">Strong organizational and project management skills; comfortable juggling multiple workstreams.</li><li class="leading-relaxed">A strong interest in product development, consumer behavior, and portfolio strategy.</li><li class="leading-relaxed">Clear, confident communicator who can influence cross-functional partners.</li><li class="leading-relaxed">Comfort experimenting with and applying AI-powered tools to improve analysis, productivity, and creative problem-solving.</li><li class="leading-relaxed">Proficiency in Microsoft PowerPoint and Excel.</li><li class="leading-relaxed">Adaptable with ability to work across a wide variety of brands and toy categories and at different stages of development</li></ul>We are an Equal Opportunity / Affirmative Action EmployerHasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you have a disability and require assistance in this application process and need to request an accommodation, please contact your recruiter or coordinator.The base salary range for this position is $74,100.00 to $111,200.00. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.Our Comprehensive Benefits Package Includes:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Health & Wellness: Medical, Dental, and Vision Insurance</li><li class="leading-relaxed">Time Off to Recharge: Paid Vacation & Holidays</li><li class="leading-relaxed">Financial Well-being: Generous 401(k) Match</li><li class="leading-relaxed">Life & Family Support: Paid Parental Leave</li><li class="leading-relaxed">Giving Back: Volunteer & Employee Giving Programs</li><li class="leading-relaxed">Level Up Your Skills: Tuition Reimbursement</li><li class="leading-relaxed">Exclusive Perks: Product Discounts & More</li></ul>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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Programming Patterns

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