Today, Paradox consists of both publishing and internal game development. We have a broad portfolio of games and own the most important brands, including Stellaris, Europa Universalis, Hearts of Iron, Crusader Kings, Cities: Skylines, Prison Architect, Victoria, Age of Wonders and the World of Darkness catalog of brands. Since 2004, the company has published its games all over the world, initially through physical distribution but primarily in digital channels after 2006.

Paradox Interactive

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As an IT Service Manager at Paradox Interactive, you will play a pivotal role in the IT Operations team, collaborating with IT Support and other departments. Your responsibilities include maintaining and improving the IT service catalog and related processes, leading project work, analyzing service metrics to improve delivery, acting as a liaison between IT Support and IT Operations, and collaborating with other departments to align IT services with company needs. You will also propose new tools and processes to enhance efficiency and clarity. The role requires a strong understanding of IT service delivery, frameworks like ITIL, ticketing systems, documentation skills, project management experience, and excellent communication skills. You will be working in a highly collaborative environment with the IT Support and IT Operations teams.

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Do you have a knack for bringing order to chaos, a natural sense for coordination, and a curious mind that always wants to know how things can be done better? If you’re part strategist, part problem-solver, and all about good teamwork - your next quest might start here.At Paradox Interactive, our worlds are filled with rich stories, strategic depth, and passionate communities. Behind the scenes, our IT department ensures the gears keep turning. We’re now looking for an IT Service Manager to join the party - someone who can help us grow and improve how we deliver internal IT services across the company.<h3 dir="ltr">Your Mission</h3>As IT Service Manager, you’ll play a pivotal role in our IT Operations team, while also bridging collaboration with IT Support and other departments. You’ll be responsible for the service catalog, guiding the evolution of IT service delivery, and bringing structure to both recurring tasks and project-based adventures.Whether it’s improving how we handle requests, supporting tool rollouts, or helping teams understand what’s available to them - you’ll make sure IT is a dependable and well-understood companion on everyone’s journey.You’ll be doing things like:<ul> <li dir="ltr">Maintaining and improving the IT service catalog and service-related processes</li> <li dir="ltr">Leading project work through coordination, documentation, and follow-up</li> <li dir="ltr">Analyzing service metrics and identifying ways to improve delivery</li> <li dir="ltr">Acting as a liaison between IT Support and IT Operations to handle cross-functional needs</li> <li dir="ltr">Collaborating with other departments to align IT services with company needs</li> <li dir="ltr">Proposing new tools or processes where you see potential for better efficiency or clarity </li> </ul><h3 dir="ltr">About You</h3>You see the value in both planning and improvising. You enjoy connecting dots, aligning teams, and clarifying the “how” and “why” behind what we do. Most of all, you’re curious - you ask questions, explore possibilities, and love helping others find better ways of working.Your skillset includes:<ul> <li dir="ltr">A solid background in IT support or IT service delivery</li> <li dir="ltr">Familiarity with frameworks like ITIL (or similar)</li> <li dir="ltr">Experience with ticketing systems (e.g. Freshservice, Jira, or ServiceNow)</li> <li dir="ltr">Documentation skills and a methodical approach to process improvement</li> <li dir="ltr">Project management or project coordination experience</li> <li dir="ltr">Strong communication skills, both written and verbal. English is our primary work language.</li> <li dir="ltr">Curious, inquisitive and customer focused mindset</li> <li dir="ltr">Strong sense of accountability and ownership </li> </ul>You’re comfortable switching between structured plans and ad-hoc problem-solving. You care about getting things done - but also how they’re done, and how to make them better next time.<h3 dir="ltr">About the Team</h3>Paradox IT consists of two tightly connected teams - IT Support and IT Operations - currently eight people strong. While you’ll officially be part of the IT Operations team, your work will span across both sides of IT and connect with many departments throughout the company. Think of it as a hub role in a highly collaborative network. If you’re ready to level up your service delivery skills in a place where curiosity is encouraged, collaboration is key, and the tech is part of the adventure - apply now. Let’s write the next chapter of IT at Paradox together. <ul> </ul><div><figure><img src="https://images.teamtailor-cdn.com/images/s3/teamtailor-production/gallery_picture-v6/image_uploads/6240c8a6-5c83-4786-952d-f27fe7d31035/original.jpeg" alt="30 days paid vacation (1).jpg"></figure> </div>

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As a Manufacturing SW Development Team Lead, you will support Haifa site Operations Activities to enable Software applications, equipment, and infrastructures readiness. Your responsibilities include leading a team of software developers (approximately 30% of the time), hands-on software coding (approximately 70% of the time), maintaining data integrity in ISC applications, ensuring data accuracy, designing technical solutions, collaborating with stakeholders, developing software, integrating developments, creating and maintaining CI/CD pipelines, and collaborating with cross-functional teams. The role involves working on Azure services, IoT technologies, and requires strong knowledge of C# .Net, Python, .NET Core, JavaScript, CSS, and HTML.

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.Together, we deliver better care for more people because we believe that every human matters.

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