Patreon

Head of Legal Operations

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Patreon is a media and community platform empowering creators to engage with fans and build businesses. With over $10 billion generated for creators, Patreon is a leader in funding the creative class. The Head of Legal Operations will scale Patreon's legal operations, leveraging AI tools like GC AI and optimizing Ironclad workflows. This role drives operational excellence across the Commercial Legal team, building scalable processes and delivering measurable business impact.

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Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">$10 billion+ generated by creators since Patreon's inception</li><li class="leading-relaxed">100 million+ free memberships for fans who may not be ready to pay just yet, and</li><li class="leading-relaxed">25 million+ paid memberships on Patreon today.</li></ul>We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Head of Legal Operations to support our mission.This role is based in New York or San Francisco and open to those who are able to be in-office 2 days per week on a hybrid work model.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Team</h3>The Commercial Legal Team at Patreon supports all contracts across the company - from procurement deals to go-to-market agreements. Our team partners closely with FinOps, and varied stakeholders across the company. Our team is building out a modern legal operations function, leveraging AI tools like GC AI and optimizing our Ironclad workflows to scale with Patreon's growth. We value innovation, data-driven decision-making, and operational excellence.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role</h3>We’re looking for a Senior Legal Operations professional to own and scale Patreon's legal operations function. Reporting to the Head of Commercial Legal, you'll drive operational excellence across the Commercial Legal team by leveraging AI tools, building scalable processes, and delivering measurable business impact.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You'll Do:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Own and manage Legal's tools including our Ironclad program, including refining our processes for scale like automation in order form creation, self-service, playbooks, conditional clauses, and management of template and workflow development and improvement.</li><li class="leading-relaxed">Partner with Procurement to ensure a seamless contracting process and to help build robust integrations with Zip, and other company technology (e.g. Salesforce).</li><li class="leading-relaxed">Manage Legal Team data analytics program and create regular reporting for business review cycles, including with respect to business value derived from Commercial Legal.</li><li class="leading-relaxed">Manage Legal Team budget.</li><li class="leading-relaxed">Project manage Legal Team initiatives.</li><li class="leading-relaxed">Assist with the implementation and operation of Legal Department tools, including status reports, task tracking and project management tasks.</li><li class="leading-relaxed">Assist with the implementation and tracking of new operational processes and services to align with procedures around data privacy, data deletion, and data governance.</li><li class="leading-relaxed">Manage outside counsel onboarding and offboarding.</li><li class="leading-relaxed">Provide administrative support to the Legal team, including archiving, metadata validation, workflow troubleshooting and document management.</li><li class="leading-relaxed">Serve as the Legal team's expert in knowledge management, ensuring that key resources, templates, playbooks, institutional knowledge and guidance are organized, current, and easily accessible to both internal Legal team members and cross-functional stakeholders (as applicable).</li><li class="leading-relaxed">Drive the Legal technology roadmap and implement AI, tooling, and systems that promote Legal team effectiveness and operational efficiencies.</li><li class="leading-relaxed">Develop new ways to track return on investment for our legal technology investments with an eye towards doing more with each tool we use.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About You</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">8+ years of experience working in a legal operations function that leverages Ironclad.</li><li class="leading-relaxed">Experience managing at least one direct report and developing team members.</li><li class="leading-relaxed">Expertise with legal-specific AI solutions and platforms to scale commercial legal work, including proficiency in leveraging tools like GC AI for contract negotiations, clause analysis, legal research, and workflow optimization.</li><li class="leading-relaxed">Experience in, and a passion for, developing and implementing successful and scalable Ironclad workflows and managing Ironclad integrations with third party tools like Zip, Salesforce, Zapier, etc.</li><li class="leading-relaxed">Experience implementing processes to scale legal review, like self-service playbooks, automation in legal review, AI and more.</li><li class="leading-relaxed">Experience with contracts administration and management.</li><li class="leading-relaxed">Strong proficiency in data analytics and the ability to create visually compelling reports and presentations.</li><li class="leading-relaxed">Experience managing a legal team's budget, including spend monitoring, forecasting and accrual monitoring, overseeing legal vendor management, and identifying cost saving opportunities.</li><li class="leading-relaxed">Strategic vision with the ability to translate business goals into actionable technology roadmaps in a legal setting.</li><li class="leading-relaxed">A process-oriented approach with experience reducing manual work and increasing operational efficiencies.</li><li class="leading-relaxed">A history of trusted collaboration with cross-functional teams and building a culture of ongoing process improvement, open feedback loops, and tracking success metrics.</li><li class="leading-relaxed">Excellent written and verbal communication skills, with the ability to present complex data in a clear and concise manner.</li><li class="leading-relaxed">Collaborative mindset and ability to build strong cross-functional partnerships.</li><li class="leading-relaxed">Strong execution skills and the ability to deliver to deadlines and manage competing priorities.</li><li class="leading-relaxed">Strong attention to detail.</li><li class="leading-relaxed">Demonstrated ability to work well in a fast-paced environment.</li><li class="leading-relaxed">Bachelor's degree.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Patreon</h3>Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Put Creators First | They’re the reason we’re here. When creators win, we win.</li><li class="leading-relaxed">Build with Craft | We sign our name to every deliverable, just like the creators we serve.</li><li class="leading-relaxed">Make it Happen | We don’t quit. We learn and deliver.</li><li class="leading-relaxed">Win Together | We grow as individuals. We win as a team.</li></ul>We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.Patreon reserves the right to modify or update compensation and benefits at any time.

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MarketScale is seeking Field Creators, agile, story-driven filmmakers to produce dynamic, social-first content for leading B2B brands. This role involves capturing real moments like events, interviews, culture, and customer experiences using lean equipment such as an iPhone 15 Pro, DJI Mics, or GoPro. You will create short-form, high-impact video content that is authentic and ready for platforms like Reels, TikTok, and YouTube Shorts, collaborating with remote producers and delivering polished vertical videos within 12-24 hours of filming.

MarketScale is a B2B media and marketing company that helps businesses connect with their audiences through original content, storytelling, and technology. From video production to branded podcasts and digital strategy, we power industry leaders with the tools they need to inform, engage, and grow. Our team is made up of creatives, strategists, and innovators who thrive in a fast-paced, collaborative environment. With a focus on cutting-edge media, AI-driven workflows, and a community-driven approach, we’re building the future of B2B content—one story at a time.

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Field Creator=============<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">United States - Remote (within location)</li><li class="leading-relaxed">Contract</li><li class="leading-relaxed">Production</li><li class="leading-relaxed">$35.00 - $45.00 / hr</li></ul>Field Creator (Freelance) – Capture Real Stories for Modern BrandsLocation: Nationwide (on-location productions)Type: Freelance / ContractIndustry: B2B Content & Media ProductionAbout the RoleWe’re looking for Field Creators — agile, story-driven filmmakers who thrive in real-world environments. As a Field Creator with MarketScale, you’ll produce dynamic, social-first content that captures the real moments behind leading B2B brands: events, interviews, culture, and customer experiences.This isn’t traditional videography. No massive rigs. No over-lit sets. You’ll work lean — think iPhone 15 Pro, DJI Mics, or a GoPro — to create short-form, high-impact video content that feels authentic, alive, and ready for platforms like Reels, TikTok, and YouTube Shorts.What You’ll Do:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Film branded events, live moments, and behind-the-scenes interactions</li><li class="leading-relaxed">Capture interviews, culture clips, and vertical B-roll using mobile or mirrorless gear</li><li class="leading-relaxed">Collaborate with remote producers for real-time direction and feedback</li><li class="leading-relaxed">Deliver polished, social-ready vertical videos within 12–24 hours of filming</li><li class="leading-relaxed">Adapt quickly to new environments, industries, and brand tones</li></ul>You’re a Great Fit If You:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Shoot confidently with iPhones, GoPros, or compact mirrorless setups</li><li class="leading-relaxed">Have a portfolio of short-form content for Instagram, TikTok, or YouTube Shorts</li><li class="leading-relaxed">Can work solo in the field while communicating with remote teams</li><li class="leading-relaxed">Prioritize story and spontaneity over polish and production</li><li class="leading-relaxed">Are organized, fast-moving, and comfortable working across industries (tech, healthcare, manufacturing, etc.)</li></ul>Why Work with MarketScale:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Be part of a nationwide network of modern creators</li><li class="leading-relaxed">Flexible freelance opportunities — most shoots are half-day</li><li class="leading-relaxed">Work with innovative B2B brands telling real, human stories</li><li class="leading-relaxed">Build a repeatable relationship — great work often leads to more bookings</li></ul>

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