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PayPal

Senior Product Manager - Technical

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As a Senior Product Manager, you will lead and optimize the financial network for the payouts ecosystem. This includes driving the quality of payouts, ensuring smooth bank integrations, and collaborating with financial partners. You will define product strategy, create roadmaps, and foster innovation and growth. This role requires strong leadership, strategic thinking, and the ability to drive alignment across multiple teams. You will also mentor a team of Product Managers and influence stakeholders. This role involves partnering with external partners such as banks and financial institutions, and internal teams, including financial network partnerships, compliance, treasury, finance, accounting, and operations teams. You will be responsible for the development and execution of product strategies, leading the development and execution of product strategies for a significant product area, driving innovation and growth.

Sr. Manager, Voice of Customer

The CompanyPayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.&nbsp;We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.&nbsp; Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.&nbsp;Our beliefs are the foundation for how we conduct business every day.&nbsp; We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.Job Summary:PayPal is seeking an experienced and results-driven&nbsp;Senior Product Manager&nbsp;to lead and optimize the&nbsp; our financial network for the payouts ecosystem. This critical role involves driving the quality of our payouts experience, ensuring seamless bank integrations that deliver reliable and consistent payouts experiences, and collaborating with financial partners on maintaining, expanding, enhancing, and ensuring redundancy of the financial network. You'll define the product strategy and roadmap, driving innovation and growth within your area of ownership. This role requires strong leadership skills, strategic thinking, and the ability to navigate ambiguity and drive alignment across multiple teams and stakeholders.Job Description:<div>Job Title: Senior Product Manager - Technical, Payouts</div><div><div>&nbsp;</div><div>What you need to know about the role:&nbsp;</div><div>PayPal is seeking an experienced and results-driven&nbsp;Senior Product Manager&nbsp;to lead and optimize the&nbsp; our financial network for the payouts ecosystem. This critical role involves driving the quality of our payouts experience, ensuring seamless bank integrations that deliver reliable and consistent payouts experiences, and collaborating with financial partners on maintaining, expanding, enhancing, and ensuring redundancy of the financial network. You'll define the product strategy and roadmap, driving innovation and growth within your area of ownership. This role requires strong leadership skills, strategic thinking, and the ability to navigate ambiguity and drive alignment across multiple teams and stakeholders.  &nbsp;&nbsp;</div><div>&nbsp;</div><div>Meet our team:&nbsp;</div><div>Our team of Senior Product Managers plays a critical role in shaping the direction of PayPal's products and driving our company's success on a global scale. We collaborate closely with cross-functional teams to define and execute product strategies that align with our business goals and meet the evolving needs of our customers in the ever-changing financial landscape. Joining our team means you'll be part of a dynamic and collaborative environment where you can significantly impact millions of users worldwide.&nbsp;This role requires partnering with external partners such as banks and financial institutions, and internal teams, including financial network partnerships, compliance, treasury, finance, accounting, and operations teams—while maintaining a deep understanding of partner processes and dependencies essential to PayPal’s payouts network, ensuring a world-class financial experience for our customers.</div><div>&nbsp;</div><div>Your way to impact:&nbsp;</div><div>You'll directly impact the business by leading the development and execution of product strategies for a significant product area, driving innovation and growth. You'll mentor and guide a team of Product Managers, fostering their growth and development. Your ability to influence stakeholders and drive team alignment will be essential to our success.  &nbsp;&nbsp;</div><div>&nbsp;</div><div>Your day-to-day:&nbsp;</div><div><ul><li>Lead product strategy: Develop and champion the product vision, strategy, and roadmap for a significant product area.  &nbsp;&nbsp;</li></ul></div><div><ul><li>Manage a product portfolio: Oversee a portfolio of products or features, ensuring alignment with the overall business strategy.  &nbsp;&nbsp;</li></ul></div><div><ul><li>Drive innovation: Identify and evaluate new product opportunities, conducting market research and user analysis to validate ideas.  &nbsp;&nbsp;</li></ul></div><div><ul><li>Lead and mentor: Guide and mentor a team of Product Managers, providing direction and support.  &nbsp;&nbsp;</li></ul></div><div><ul><li>Influence stakeholders: Effectively communicate and influence senior leadership and cross-functional stakeholders to gain buy-in and support for product initiatives.  &nbsp;&nbsp;</li></ul></div><div><ul><li>Drive product adoption: Develop and execute go-to-market strategies to ensure successful product launches and user adoption.  &nbsp;&nbsp;</li></ul></div><div>&nbsp;</div><div>What you need to bring:&nbsp;</div></div><div><div><ul><li>6+ years of experience in product management, with a proven track record of leading successful product initiatives.  &nbsp;&nbsp;</li></ul></div><div><ul><li>Bachelor's degree in a relevant field; MBA preferred.  &nbsp;&nbsp;</li></ul></div><div><ul><li>Experience managing and mentoring a team of Product Managers.  &nbsp;&nbsp;</li></ul></div><div><ul><li>Strong strategic thinking and leadership skills.  &nbsp;&nbsp;</li></ul></div><div><ul><li>Excellent communication, negotiation, and presentation skills.  &nbsp;&nbsp;</li></ul></div><div><ul><li>Ability to navigate complex organizational structures and influence stakeholders at all levels.  &nbsp;&nbsp;</li></ul></div><div>We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.  &nbsp;&nbsp;</div><div>&nbsp;</div><div>&nbsp;</div></div>Preferred Qualification:Subsidiary:PayPalTravel Percent:0For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.Our Benefits:At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit&nbsp;<a href="https://www.paypalbenefits.com/" target="_blank" rel="noopener noreferrer">https://www.paypalbenefits.com</a>.Who We Are:<a href="https://about.pypl.com/who-we-are/default.aspx" target="_blank" rel="noopener noreferrer">Click Here</a> to learn more about our culture and community.Commitment to Diversity and Inclusion&nbsp; PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.&nbsp; In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. &nbsp;If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at&nbsp;<a href="mailto:talentaccommodations@paypal.com" target="_blank" rel="noopener noreferrer">talentaccommodations@paypal.com</a>. &nbsp;Belonging at PayPal:&nbsp;Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.Any general requests for consideration of your skills, please <a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpaypal.eightfold.ai%2Fcareers%2Fjoin%3Fdomain%3Dpaypal.com&amp;data=05%7C01%7Chmouchel%40paypal.com%7C896c661e48224f2f6c0608db51a99675%7Cfb00791460204374977e21bac5f3f4c8%7C0%7C0%7C638193561037230485%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=iYNNAXZqfoYTLGNP79IEWsPoYxBR8lE1%2BqNN6c2Kmnk%3D&amp;reserved=0" target="_blank" rel="noopener noreferrer">Join our Talent Community</a>. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.</div></div></div></div>

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The Client Success Delivery, Sr. Associate is responsible for the daily delivery and execution for assigned client accounts, including execution for all client deliverables as assigned by their manager in a fast-paced environment. This role will manage all aspects of assigned technical and creative projects, including project planning, fact -finding, execution, timing, functionality, troubleshooting, quality, and cost. The Client Success, Sr. Associate will learn to demonstrate a deep understanding of Ansira's product and service offerings and share examples and case studies that will help support the client’s objectives.ExperienceBachelor’s degree or equivalent experience, in marketing, advertising, or a related field2-4&nbsp;years of advertising, client management, or project management in a SAAS environment preferredPrevious print production and/or print fulfillment experience preferred.Responsibilities<ul><li>Responsible for ongoing day-to-day client deliverables on assigned accounts</li><li>Responsible for execution for client deliverables, orders, and management on assigned accounts &nbsp;</li><li>Manage all aspects of assigned technical and creative projects, including project planning, fact -finding, execution, timing, functionality, troubleshooting, quality, and cost with manager support.</li><li>Provide problem recognition, research, isolation, and resolution steps with Manager support.</li><li>Work closely with cross-functional departments to set project expectations, priorities, and deadlines and effectively communicate client requests, concerns, and feedback to internal teams</li><li>Responsible for updating and maintaining client training and knowledge documentation</li><li>Attend and participate in client calls, manage status reports and provide meeting minutes.</li><li>Able to identify issues, report and oversee to resolution with Manager support</li></ul>Requirements<ul><li>Excellent project management and communication skills</li><li>Detail-oriented with strong troubleshooting, analytical, and problem-solving abilities</li><li>Strong interpersonal skills, ability to work with cross-functional teams</li><li>Must be available for a flexible work schedule to accommodate clients on advertising deadlines</li><li>Must possess a strong work ethic, be self-motivated and have a team player mentality</li><li>Ability to manage multiple projects in a fast-paced environment</li><li>Must be thoroughly computer literate and able to learn new software and applications quickly</li><li>Available to work night shift (US time zone).</li></ul>

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