Over the past decade we have transformed into a focused leader in health technology.At Philips, our purpose is to improve people’s health and well-being through meaningful innovation. We aim to improve 2.5 billion lives per year by 2030, including 400 million in underserved communities.We see healthcare as a connected whole. Helping people to live healthily and prevent disease. Giving clinicians the tools they need to make a precision diagnosis and deliver personalized treatment. Aiding the patient's recovery at home in the community. All supported by a seamless flow of data.As a technology company, we – and our brand licensees – innovate for people with one consistent belief: there’s always a way to make life better. Visit our website: http://www.philips.com/ Follow our social media house rules https://www.philips.com/a-w/about-philips/social-media.html

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As a Technical Consultant - Patient Monitoring, you will manage customer relationships through technical expertise. You will install, implement, service, test, and troubleshoot complex IT network solutions to ensure high-quality real-time patient data delivery. Responsibilities include providing technical recommendations, supporting the transition to a customer solutions model, collaborating with internal and external teams, performing administrative duties, and installing multi-phased systems. Travel across specified geography is required with occasional overnight stays. You must reside in or within commuting distance to Montana or Idaho.

<h3>Job Title</h3>Technical Consultant - Patient Monitoring - Based in Montana or Idaho<h3>Job Description</h3>Allow your passion for improving lives to shine in this role where you’ll be responsible for customer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot complex solutions on IT networks to ensure a high quality of service in delivering real time patient data requirements.Your role:<ul><li>Provide technical recommendations that best suit the environment based on customer requirements, support the transition from a break fix operating model to a customer solutions focused operating model.&nbsp; Drive continuous improvement of implementation methodology and service offerings; actively support to implement service strategies to achieve customer loyalty.</li><li>Actively participate as a member of the regional work team, collaborating with a diverse team of internal and external resources to include clinical, sales, and service partners.&nbsp; Coordinate project resources and tasks, enabling team members to focus on customer deliverables.</li><li>Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork.&nbsp; Adhere to established training, quality, and safety requirements.</li><li>Install complex, multi-phased systems comprised of IT infrastructure and patient monitoring equipment in both clinical and non-clinical environments (build, deploy, and/or integrate solutions).&nbsp; Provide a technical review of system configuration to ensure viability of system performance during implementations; diagnose and resolve electronic, networking, and mechanical problems.</li><li>Travel across the specified geography is required.&nbsp; The average driving time is 1-4 hours daily.&nbsp;Occasional overnight stays and travel by air and/or train may be required.</li></ul>You're the right fit if: <ul><li>You’ve acquired 5 years of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment.&nbsp; Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.</li><li>Your skills include network configuration and/or troubleshooting experience, and highly preferred that you have obtained the Cisco Certified Network Associate (CCNA) certification. If CNNA certification is not completed, you must be able to obtain within 6 months.</li><li>You have a bachelor’s degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and experience.</li><li>You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this <a href="https://www.careers.philips.com/na/en/field-service-physical,-cognitive-and-environmental-pce-job-requirements" target="_blank" rel="noopener noreferrer">Field Service</a> position.</li><li>You must be able to:<ul><li>Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.</li><li>Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations).</li><li>Wear all required personal protective equipment.</li></ul></li></ul>How we work togetherWe believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.This is a field role in Montana or Idaho.About PhilipsWe are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.<ul><li>Learn more about <a href="https://www.philips.com/a-w/about.html" target="_blank" rel="noopener noreferrer">our business</a>.</li><li>Discover <a href="https://www.philips.com/a-w/about/our-history.html" target="_blank" rel="noopener noreferrer">our rich and exciting history.</a></li><li>Learn more about <a href="https://www.philips.com/a-w/about/environmental-social-governance/our-purpose" target="_blank" rel="noopener noreferrer">our purpose.</a></li><li>Learn more about <a href="https://www.careers.philips.com/na/en/our-culture-philips-careers" target="_blank" rel="noopener noreferrer">our culture.</a></li></ul>Philips Transparency Details The hourly pay range for this position in MT or ID is $31.17 to $49.88 plus overtime eligible.&nbsp; This role also includes field service and lead generation incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities.&nbsp; The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered.&nbsp; Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.&nbsp; Details about our benefits can be found <a href="https://www.philipsusbenefits.com/" target="_blank" rel="noopener noreferrer">here</a>.&nbsp; At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.&nbsp; Additional InformationUS work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.Company relocation benefits will not be provided for this position.&nbsp; For this position, you must reside in or within commuting distance to Montana and Idaho.#PH-LI1This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.&nbsp; Interested candidates are encouraged to apply as soon as possible to ensure consideration.Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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