pipa studios

CRM Analyst PL/SR

Game Animator - PL

Customer Service Agent (SAC)

Unity Developer SR

Senior Product Designer

2D Illustrator - Mid-Level

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Talent Bank for Technology - (On-site)

Talent Bank (On-site)

Pipa Studios is a leader in mobile game development in South America, with a global presence. As a CRM/Data & Strategy Analyst, you will develop and monitor customer retention, engagement, and reactivation strategies, especially for VIP clients. You will transform data into impactful actions, ensuring healthy customer relationships and acting as a key link between Marketing, Operations, and Customer Service, providing insights and support for loyalty initiatives.

##### Who are we?Pipa Studios is a leader in the Social Bingo segment in South America and has been developing mobile games since 2012. Our base is in São Paulo, Brazil, and we operate globally, with a presence in the markets of Mexico, Spain, Italy, France, and the USA.Our game portfolio is diverse and includes the best-seller Praia Bingo. We are one of the largest gaming companies in Brazil and continue to grow with new products and ideas. We achieve this success by being a group of agile, creative, restless, innovative, and talented people with grand objectives.ProfileWe are growing at an accelerated pace and will spare no effort to go even further. We are looking for a committed professional aligned with the company's objectives. Therefore, self-motivation, innovative spirit, initiative, and empathy are fundamental qualities.Your roleAs a CRM/Data & Strategy Analyst, you will be responsible for developing, implementing, and monitoring customer retention, engagement, and reactivation strategies, with a special focus on the VIP customer base. You will act analytically and strategically to transform data into impactful actions, ensuring that customers maintain a healthy and active relationship with our products. Furthermore, you will be an important link between the Marketing, Operations, and Customer Service areas, providing data, insights, and support for the execution of relationship and loyalty initiatives.##### Requirements<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Plan, implement, and monitor customer retention, engagement, and reactivation strategies across different channels;</li><li class="leading-relaxed">Design and operationalize segmented communication flows throughout the customer journey;</li><li class="leading-relaxed">Create and monitor performance reports and dashboards, generating strategic analyses and recommendations;</li><li class="leading-relaxed">Structure and execute loyalty programs and repurchase incentive initiatives;</li><li class="leading-relaxed">Prepare reports and presentations of results and insights for leadership and other company areas;</li><li class="leading-relaxed">Conduct benchmark research to follow CRM market trends and best practices;</li><li class="leading-relaxed">Collect and analyze customer experience data from interaction with support and relationship teams;</li><li class="leading-relaxed">Ensure that customer service teams have the necessary information, tools, and segmentations for their activities;</li><li class="leading-relaxed">Interface with suppliers and partners responsible for executing special campaigns and actions;</li><li class="leading-relaxed">Collaborate with Marketing and Operations areas to align results and optimize CRM strategies.</li></ul>Requirements<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Excellent oral and written communication skills, with strong organization and attention to detail;</li><li class="leading-relaxed">Analytical and data-driven profile, with the ability to transform actions into actionable insights;</li><li class="leading-relaxed">Experience in interpreting data and graphics, translating them into strategies and action plans;</li><li class="leading-relaxed">Intermediate knowledge of Excel and SQL;</li><li class="leading-relaxed">Experience with data visualization and analysis tools (e.g., Metabase, Tableau, PowerBi or similar);</li><li class="leading-relaxed">Knowledge of loyalty programs, retention strategies, and customer relationship management;</li><li class="leading-relaxed">Experience in planning and executing multichannel marketing campaigns (push notification, SMS, WhatsApp, E-mail, among others);</li><li class="leading-relaxed">Ability in customer segmentation, journey definition, and engagement funnel construction.</li></ul>You will stand out if:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Interest or affinity with the digital games universe;</li><li class="leading-relaxed">Knowledge in predictive analysis and data modeling to anticipate behaviors and opportunities;</li><li class="leading-relaxed">Ability in copywriting and creating attractive texts for CRM and marketing campaigns.</li></ul>

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Based in Los Angeles, Liquid is a top ad agency for videogame publishers. Our media strategy team handles all aspects of digital media plans, including strategy, planning, activation, and analytics. This role is for a digital media professional with over 1 year of experience in performance media campaigns, preferably in an ad agency setting, focusing on media buying. The position offers training and mentorship for career growth and is a permanent opportunity under a Polish labor contract.

Media Trafficking and Reporting Specialist

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<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Description</h1>Based in Los Angeles, Liquid is one of the world's top ad agencies for videogame publishers. Sound like fun? It is. Our offices are inspired by gamer culture, with honest and open mentoring, the freedom to make a mistake and learn, on a midsized team with an outsized reputation.Take the next step in your media career!You are a digital media professional with 1+ years of experience running performance media campaigns, preferably in an ad agency setting. We are one of the top agencies in the world of videogames. We should talk - we may be looking for you in your next career move!Please note that this is position in media buying, not in creative or brand strategy.Our media strategy team works on all aspects of digital media plans for the leading videogame publishers in the world– strategy, planning, activation, and analytics. This holistic view of the media process challenges our people to learn, grow, and become more complete media professionals in the process.We’ll also provide the access to training and mentorship that helps keep a self-starter’s career on an upward trajectory.Tasks for this position include:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Researching strategy data for targeting audiences</li><li class="leading-relaxed">Trafficking ads into appropriate media projects</li><li class="leading-relaxed">Conducting pre- and post-campaign analysis</li><li class="leading-relaxed">Learning to accurately plan and execute direct buy, social, and programmatic media campaigns</li></ul>This is a permanent opportunity under the standard of Polish labor contract with Liquid Advertising sp. z o. o.<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Requirements</h1>You should have hands-on-keyboard media buying experience with at least one digital media platform, such as:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Google Ads</li><li class="leading-relaxed">YouTube</li><li class="leading-relaxed">Meta Facebook/Instagram</li><li class="leading-relaxed">Programmatic</li><li class="leading-relaxed">Twitter</li></ul>Additionally, you should have:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Excellent written and verbal communication skills in both Polish and English</li><li class="leading-relaxed">Solid Excel and analytical skills</li><li class="leading-relaxed">Some experience in client service in an advertising setting</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Benefits</h1>Liquid Advertising offers a base salary of 7000-9000zł per month, discretionary annual bonus, private health insurance, and in most years a trip to overseas destinations (examples from previous years include Hawaii, Mexico and New Orleans)!Please include the following statement in your application or resume: "I hereby agreement on the application of the data of August 29, 1997 on personal data protection. consolidated text: Journal of Laws of 2016, pos. 922).

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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