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Plain is redefining customer support for the next generation of B2B companies, building the fastest, most powerful platform to help companies move beyond reactive support and build true customer relationships. This Product Engineer (Full Stack) role involves owning and solving problems end to end, from infrastructure decisions to feature design, shipping high-impact features, contributing to product and technical direction, and collaborating closely with customers.

Support Engineer

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Engineering</h3><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Product Engineer (Full Stack)</h2>LondonSound interesting?We'd love to hear from you.<a href="https://jobs.ashbyhq.com/plain/3cbc4ec3-96a1-416f-b71d-a43476e95446" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Apply Now</a>Your application will be reviewed by us. We'll get back to you within a week. We can't wait to meet you!Plain is redefining customer support for the next generation of B2B companies. We’re building the fastest, most powerful platform to help companies move beyond reactive support and build true customer relationships.Some of the world’s most forward-thinking companies - like Cursor, Vercel, and Granola - trust Plain to unify all customer interactions, enable faster team collaboration, and supercharge their workflows with AI.B2B customer support is undergoing a seismic shift. AI is transforming the way companies engage with customers, shifting support from a siloed function to a company-wide effort across Slack, Discord, and any other channel you talk to customers in. The old way - slow, manual, and disconnected - no longer works.<h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">What you'll do</h4>Engineering at Plain is about much more than moving tickets from left to right - it’s about owning and solving problems end to end, from infrastructure decisions to feature design to button copy.You will:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Build across the stack: frontend interfaces, backend logic, and everything in between</li><li class="leading-relaxed">Ship high impact features that are fast, reliable, and delightful</li><li class="leading-relaxed">Contribute to product and technical direction, working closely with design, engineering, and founders</li><li class="leading-relaxed">Collaborate tightly with customers to understand their problems and solve them elegantly</li><li class="leading-relaxed">Help shape a fast moving, product centric engineering culture</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">This is a great fit if you…</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Have shipped features end-to-end in fast paced environments</li><li class="leading-relaxed">Take initiative and show strong agency; you don’t wait to be told what to do, you figure out what matters, drive momentum and make it better, we move and ship fast here</li><li class="leading-relaxed">Are impact driven and motivated by seeing customers succeed; you measure the quality of your work by the end experience of users, not the abstractions or cleanliness of the code</li><li class="leading-relaxed">Want to work closely with customers and shape product decisions, not just execute on tickets</li><li class="leading-relaxed">Care deeply about craft and love building products that feel simple, powerful, and polished</li><li class="leading-relaxed">Want to not only do great work in a fast paced team, but also have a voice to level up how Plain as a company works</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">This won't be the right role if you…</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Are uncomfortable with ambiguity; we have some really exciting traction but are still at an early stage and are constantly trying new things as our company grows, you should enjoy “being in the storm”</li><li class="leading-relaxed">Find learning about new technologies a key motivation for coming to work; we invest in what makes us productive but will prefer the known option to the experimental and novel, Postgres is great</li><li class="leading-relaxed">Are looking to manage others, we're firmly looking for someone who, for now, wants to be an individual contributor</li></ul><a href="https://jobs.ashbyhq.com/plain/3cbc4ec3-96a1-416f-b71d-a43476e95446" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Apply on Ashby</a>Competitive, globalized salaries for everyone, regardless of where you liveGenerous option grant on employee-friendly termsQuarterly offsites with the whole company in interesting and fun places$1000 per year to spend on your WFH setupDesks at coworking spaces whenever you needFlexible, parent-friendly cultureEnhanced parental leave35 days, including public holidays, to take as you wishAt the end of the year, the founders cook the whole team dinner. You might feel that’s a threat rather than a benefit, but we were told in a non-anonymous survey that our food is one of a kind.

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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British Vogue is seeking a highly organized and proactive Editorial Assistant to support the Head of Editorial Content and the wider editorial team. This role is crucial for the smooth operation of the editorial department, involving administrative, logistical, and coordination responsibilities in a fast-paced, creative environment. The assistant will manage diaries, travel, expenses, and communication, while also assisting with research, fact-checking, and social media coordination. The position offers significant exposure to British Vogue's inner workings and collaboration with senior staff.

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The foundation of Vogue’s leadership and authority is the brand’s unique role as a cultural barometer for a global audience. Vogue places fashion in the context of culture and the world we live in — how we dress, live and socialize; what we eat, listen to and watch; who leads and inspires us. Vogue immerses itself in fashion, always leading readers to what will happen next. Thought-provoking, relevant and always influential, Vogue defines the culture of fashion.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description</h2>Location:London, GBCondé Nast is a global media company, home to iconic brands including <a href="https://www.vogue.co.uk/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Vogue</a>, <a href="https://www.gq-magazine.co.uk/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">GQ</a>, <a href="https://www.glamourmagazine.co.uk/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Glamour</a>, <a href="https://www.cntraveller.com/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">CN Traveller</a>, <a href="https://www.vanityfair.com/?srsltid=AfmBOoqzTBFZnVHhFwQWV6XwfpphPrz6ZXNumj1XhNlEEjDhWVQRc69W" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Vanity Fair</a>, <a href="https://www.wired.com/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Wired</a>, <a href="https://www.worldofinteriors.com/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">The World of Interiors</a>, <a href="https://www.houseandgarden.co.uk/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">House & Garden</a> and <a href="https://www.tatler.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Tatler</a>, among many others.We are headquartered in New York and London and operate in 32 markets worldwide, with a footprint of more than 1 billion consumers across print, digital, video and social platforms.Condé Nast thrives on collaboration, and our teams come together in the office four days a week (Monday - Thursday).We value diversity of background, views and cultures. We celebrate people for their personal qualities, skills and contributions, recognising the power our brands have to influence and shape culture.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Role</h2><a href="http://www.vogue.co.uk/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">British Vogue</a> is looking for a highly organised, detail-oriented and proactive Editorial Assistant to support the Head of Editorial Content and the wider editorial team.This role is essential to the smooth running of the editorial department and involves a range of administrative, logistical and coordination responsibilities within a fast-paced, creatively driven environment.The ideal candidate will be confident, efficient and collaborative, with excellent communication skills and a strong ability to prioritise.The Editorial Assistant will serve as a key point of contact across internal teams and external partners, requiring professionalism, discretion and a calm approach under pressure.While this role may occasionally involve light editorial tasks, the primary focus is on administrative support and departmental organisation.This position offers exposure to the inner workings of British Vogue and close collaboration with senior editorial staff.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What will you be doing?</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Support the editorial team with daily operational and administrative tasks.</li><li class="leading-relaxed">Manage the Head of Editorial Content’s diary, schedule, expenses and meeting coordination.</li><li class="leading-relaxed">Manage all travel arrangements for the Head of Editorial Content, including flights, accommodation, ground transportation and visas - prepare comprehensive travel itineraries, coordinate schedule changes, and ensure all logistics are handled efficiently and in line with budget and company policy.</li><li class="leading-relaxed">Maintain smooth communication between editorial leaders, internal departments and external stakeholders.</li><li class="leading-relaxed">Manage general editorial logistics, including office administration.</li><li class="leading-relaxed">Coordinate documents, image assets, call-ins, permissions and other materials needed for stories and shoots.</li><li class="leading-relaxed">Assist in planning team events, appointments and work sessions.</li><li class="leading-relaxed">Assist senior editors with research, fact-checking, sourcing references and preparing briefing materials.</li><li class="leading-relaxed">Support the Head of Editorial Content with social media coordination.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About you</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proven experience in an administrative or coordination role, ideally within media, fashion or a related creative industry.</li><li class="leading-relaxed">Exceptional organisational skills, strong attention to detail and the ability to manage multiple priorities simultaneously.</li><li class="leading-relaxed">Strong written and verbal communication skills and a professional, polished demeanour.</li><li class="leading-relaxed">Comfortable working in a fast-paced environment and adapting to changing needs.</li><li class="leading-relaxed">A proactive problem-solver with sound judgement and a positive, collaborative attitude.</li><li class="leading-relaxed">A genuine interest in fashion, culture and the editorial values of British Vogue.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Does this sound like you?</h2>Please upload your CV and cover letter, which highlights why you'd love to take on this role and why you're a great match for what we're looking for.We value the time and effort behind every application. All submissions are reviewed by a member of our talent team - we don’t use AI-assisted technology to review applications.The closing date for applications is Friday, 16th January at 10 am.As you can imagine, we receive a high volume of applications and may close the advert early. We recommend submitting your application as soon as possible to avoid disappointment.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What benefits do we offer?</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">25 days holiday (plus bank holidays) and extra days of annual leave if you move house or want to volunteer.</li><li class="leading-relaxed">You’ll have access to a competitive pension scheme, Bupa Private Healthcare, Season ticket loans and eye tests.</li><li class="leading-relaxed">We offer a range of tools to support your wellbeing, including core hours, 10 remote days (from home or a country with a Condé Nast office location), access to our Employee Assistance Programme, corporate gym membership and cycle to work scheme.</li><li class="leading-relaxed">We’re a dog friendly office, plus you’ll enjoy discounts and magazine subscriptions, keeping you up to date with all things Condé Nast.</li><li class="leading-relaxed">We encourage personal and professional growth through the Condé Nast Learning Hub where you’ll find an extensive portfolio of learning courses and training, available in local languages.</li><li class="leading-relaxed">Our Employee Resource Groups provide a platform for employees to identify shared objectives, exchange ideas, and work on community priorities for our global workforce.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What happens next?</h2>If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

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Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.