plana technologies

Executive in Residence – Financial Services

Principal AI Engineer

Manual QA

Partnership Manager

Senior React UI / Next.js Consultant

Ardoq Specialist

ITSM Specialist

SAP Ariba Functional Consultant

Business Intelligence Developer

Plan A Technologies is seeking an Executive in Residence (EiR) for its Financial Services practice. This six-month residency requires an experienced SVP, EVP, Managing Director, or C-suite leader with a career at the intersection of finance and technology. The role involves 10-20 hours per week, providing high-stakes technology advice to clients, setting up introductions to financial companies, and advising leadership on market trends to shape service offerings.

Enterprise Architect

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">JOB OVERVIEW</h3><p class="my-4 text-gray-700 leading-relaxed">Plan A Technologies is seeking an Executive in Residence (EiR) for our Financial Services practice. This is a high-impact, six month residency designed for an experienced SVP, EVP, Managing Director, or C-suite leader who has spent their career at the intersection of finance and technology.</p><p class="my-4 text-gray-700 leading-relaxed">This role is roughly a 10-20 hour per week commitment. There are two components to the role: first, you’ll be providing high-stakes technology advice to existing clients and potential clients, and second, you’ll set up introductions to companies like banks, hedge funds, wealth management firms, FinTechs, PE firms, insurance providers, and payment processors.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strategic Advisory: Act as a senior advisor to help clients solve critical technology challenges, from legacy modernization and core banking transitions to AI adoption and complex regulatory compliance.</li><li class="leading-relaxed">Sales & Business Development: Leverage your deep industry network to identify and set up new strategic partnerships and alliances for Plan A. This is a critical component of the role – if you’re not comfortable with this part, please do not apply.</li><li class="leading-relaxed">Strategic Growth: Advise the Plan A leadership team on market trends in the financial sector to help shape our service offerings.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Experience & Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Industry Tenure: At least 15 years of deep expertise within the financial services sector.</li><li class="leading-relaxed">Leadership Pedigree: You must have served in a very senior role at a major financial services company, bank, or similar organization.</li><li class="leading-relaxed">Deep Network: A broad, active network of close relationships across banks, payment companies and other FinTech companies, insurers, hedge funds, wealth management firms, PE groups, etc.</li><li class="leading-relaxed">Technical Fluency: Solid understanding of software development lifecycles, AI transformations, and the specific tech stacks driving modern FinTech.</li><li class="leading-relaxed">Communication Mastery: Exceptional written and verbal communication skills are required for both thought leadership content and high-level discussions.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">ABOUT THE COMPANY/BENEFITS</h3><p class="my-4 text-gray-700 leading-relaxed">Plan A Technologies is a fast-growing software engineering and technology advisory company with staff in 40 countries around the world. We deliver top-tier technology solutions and CIO/CTO advice to Fortune 500 companies, startups and government clients. Our team's expertise covers the full spectrum of technology services: from building custom products, to introducing new AI-first approaches and agents, to upgrading data architecture, to assessing/modernizing existing infrastructure, to supporting countless critical IT initiatives.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Pay:</strong> $200/hour plus a commission percentage of revenue you bring to the company.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Read more about us here:</strong> www.PlanAtechnologies.com .</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Location:</strong> Work From Home 100% of the time, or come into one of our global offices. Up to you.</p><p class="my-4 text-gray-700 leading-relaxed"><em>If this sounds like you, we'd love to hear from you!</em></p><p class="my-4 text-gray-700 leading-relaxed"><a href="https://planatechnologies.peopleforce.io/careers/v/192717-executive-in-residence-financial-services/a/new" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Apply now</a></p><p class="my-4 text-gray-700 leading-relaxed">Share</p><p class="my-4 text-gray-700 leading-relaxed">Link</p><p class="my-4 text-gray-700 leading-relaxed">Copy</p><p class="my-4 text-gray-700 leading-relaxed">Share to</p><p class="my-4 text-gray-700 leading-relaxed">[](https://www.linkedin.com/feed/?shareActive=true&text=https://planatechnologies.peopleforce.io/careers/v/192717-executive-in-residence-financial-services "Share on LinkedIn")</p><p class="my-4 text-gray-700 leading-relaxed">[](https://api.whatsapp.com/send/?phone&text=https://planatechnologies.peopleforce.io/careers/v/192717-executive-in-residence-financial-services)</p><p class="my-4 text-gray-700 leading-relaxed">[](https://t.me/share/url?url=https://planatechnologies.peopleforce.io/careers/v/192717-executive-in-residence-financial-services)</p><p class="my-4 text-gray-700 leading-relaxed">[](https://www.facebook.com/sharer/sharer.php?u=https://planatechnologies.peopleforce.io/careers/v/192717-executive-in-residence-financial-services)</p><p class="my-4 text-gray-700 leading-relaxed">[](https://x.com/share?text=We%20are%20currently%20looking%20for%20a%20Executive%20in%20Residence%20%E2%80%93%20Financial%20Services%20to%20join%20our%20team%20in%20Canada/Toronto.%20Apply%20online%20here&url=https://planatechnologies.peopleforce.io/careers/v/192717-executive-in-residence-financial-services)</p><p class="my-4 text-gray-700 leading-relaxed">Employment type</p><p class="my-4 text-gray-700 leading-relaxed">Regular</p><p class="my-4 text-gray-700 leading-relaxed">Location</p><p class="my-4 text-gray-700 leading-relaxed">Canada/Toronto</p>

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<p>- This assessment gives us an idea of your C++ skills<br>- Companies that evaluate this skillset in interviews: <strong>Rockstar Games, Ubisoft, Mayhem Studios, etc.</strong><br>- 10 Multiple Choice questions<br>- Average time to complete: <strong>7 to 10 minutes</strong></p>

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Agoda

Regional Customer Service Manager - Quality Assurance (Bangkok or Kuala Lumpur based)

Cash Management & Treasury Operations Specialist (Bangkok Based, Relocation Provided)

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Agoda is seeking a Quality Assurance Manager to lead its global QA function for multichannel operations across Accommodation, Flights, AST, and B2B funnels. This strategic role involves translating QA data into actionable insights, partnering with stakeholders to prioritize improvements, and driving measurable gains in customer experience, efficiency, and compliance. The manager will lead a global team, design QA frameworks, own insight delivery, and influence operational strategy to enhance customer experience.

<p>Begin your journey with Agoda. Join us: careersatagoda.com</p>

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Finance Operations Solution Senior Analyst (Bangkok Based)

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Agoda</h2><p class="my-4 text-gray-700 leading-relaxed">At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.</p><p class="my-4 text-gray-700 leading-relaxed">Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p><p class="my-4 text-gray-700 leading-relaxed">No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Role Overview</h2><p class="my-4 text-gray-700 leading-relaxed">The Quality Assurance Manager leads CEG’s global QA function for multichannel operations across Accommodation, Flights, AST and B2B funnels. This role translates QA data into high impact, actionable insights, partners with operations and cross functional stakeholders to prioritize improvements, and drives measurable gains in customer experience, efficiency and compliance. The role is strategic and stakeholder facing, not a transactional monitoring role.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Key Responsibilities</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead and scale a global QA function (~60 FTE across multiple countries), setting strategy, priorities and standards for QA across all CEG funnels.</li><li class="leading-relaxed">Design, evolve and automate QA frameworks, scorecards and measurement approaches that deliver clear, actionable insights tied to business KPIs (CSAT, NPS, FCR, AHT, quality adherence, cost-to-serve).</li><li class="leading-relaxed">Own insight delivery: convert QA findings into prioritized opportunities, business cases and recommended interventions (training, SOP changes, tooling, staffing).</li><li class="leading-relaxed">Drive cross functional stakeholder engagement with CST, AST, RTA, B2B, Workforce Planning and Product to ensure QA insights translate into implementation and outcomes.</li><li class="leading-relaxed">Build and maintain executive grade reporting dashboards and cadence (daily/weekly/monthly) that surface trends, risk areas, remediation status and ROI of quality initiatives.</li><li class="leading-relaxed">Lead root cause analysis for systemic customer experience issues and coordinate resolution end-to-end with accountable teams.</li><li class="leading-relaxed">Influence operational strategy and continuous improvement initiatives by embedding QA as a decision driver for policy, process and automation changes.</li><li class="leading-relaxed">Define QA governance, compliance monitoring and audit readiness across local and international operations; escalate and close gaps where required.</li><li class="leading-relaxed">Foster a high-performance QA culture: lead calibration, standards alignment, coaching for QA managers/analysts, and career development for the team.</li><li class="leading-relaxed">Champion efficient workflows: identify and implement automation and tooling (reporting, sampling, workflow) to scale QA impact and reduce manual effort.</li><li class="leading-relaxed">Represent QA in cross CEG leadership forums, present insights to senior stakeholders, and advocate for customer centric tradeoffs.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What Success Looks Like</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">QA insights routinely inform priority operational changes across CST, AST, RTA and B2B.</li><li class="leading-relaxed">Measurable improvements in CSAT/FCR/AHT tied to QA-led initiatives.</li><li class="leading-relaxed">Reliable, trusted reporting used by ops and leadership to make decisions.</li><li class="leading-relaxed">Faster time-to-resolution for recurring customer issues through coordinated root cause remediation.</li><li class="leading-relaxed">High engagement and capability growth within the global QA team.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Required Qualifications & Experience</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5+ years’ experience in customer service/contact center organizations with progressive responsibility; 4+ years in leadership of QA or quality programs.</li><li class="leading-relaxed">Strong experience turning quality data into business actions, presenting to senior stakeholders and driving cross functional change.</li><li class="leading-relaxed">Demonstrable experience managing distributed/virtual teams across multiple countries.</li><li class="leading-relaxed">Proficient in designing QA frameworks, scorecards and governance for multi-channel contact centers (voice, chat, email, social).</li><li class="leading-relaxed">Advanced competency with data analysis and visualization (Excel, BI tools); comfortable building dashboards and presenting executive summaries.</li><li class="leading-relaxed">Excellent stakeholder management, influencing and communication skills in English.</li><li class="leading-relaxed">Proven problem-solving skills, prioritization and ability to run multiple initiatives concurrently.</li><li class="leading-relaxed">Comfortable with ambiguity and driving outcomes in fastpaced environments.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Strongly Preferred</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience with contact center platforms (Genesys, Verint, or equivalent).</li><li class="leading-relaxed">Working knowledge of SQL or experience partnering closely with analytics/data teams.</li><li class="leading-relaxed">Experience implementing automation in QA workflows (RPA, reporting automation, integration with QA tools).</li><li class="leading-relaxed">Track record of improving CSAT/FCR through QA-led programmes.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What We Value</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strategic, data-driven, action oriented mindset focused on impact and measurable outcomes.</li><li class="leading-relaxed">Collaborative leader who builds trust across operations, analytics and product teams.</li><li class="leading-relaxed">Curious and experimental, advocates testing, measurement and continuous improvement.</li><li class="leading-relaxed">High standards for quality, while enabling frontline teams to succeed.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Compensation & Location Notes</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Onsite position in Bangkok or Kuala Lumpur – we work in a hybrid setup with 2-3 days in office and remaining working from home. Relocation package available for the right candidate.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Discover more about working at Agoda</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Agoda Careers [https://careersatagoda.com]</li><li class="leading-relaxed">Facebook [https://www.facebook.com/agodacareers/]</li><li class="leading-relaxed">LinkedIn [https://www.linkedin.com/company/agoda]</li><li class="leading-relaxed">YouTube [https://www.youtube.com/agodalife]</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Equal Opportunity Employer</strong></p><p class="my-4 text-gray-700 leading-relaxed">At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.</p><p class="my-4 text-gray-700 leading-relaxed">We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our <a href="https://careersatagoda.com/privacy-statement" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">privacy policy</a>.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Disclaimer</strong></p><p class="my-4 text-gray-700 leading-relaxed">We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.</p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.