Playnetic

Operations Project Manager

IT Support Engineer

HR Operations Specialist

2D Game Artist

Playnetic is seeking a motivated Operations Project Manager to manage a diverse portfolio of projects, enhancing operational efficiency and supporting rapid growth. This role involves driving projects from concept to completion, ensuring timely and budget-compliant delivery. The manager will report to the COO, collaborate cross-functionally, and implement process improvements, directly impacting business operations.

<p class="my-4 text-gray-700 leading-relaxed">We’re looking for a motivated and detailed‑oriented <strong>Operations Project Manager</strong> to join our team. In this role you will manage a diverse portfolio of projects that enhance our operational efficiency and support our rapid growth. You will take initiatives from concept to completion, ensuring they are delivered on time, within budget and to a high standard. This role is ideal for a self‑starter who brings order to complex initiatives and enjoys seeing their work directly impact the business. You will report directly to the COO and collaborate closely with multiple departments.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Key Responsibilities</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Active Project Management & Delivery</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Drive hands‑on project delivery, ensuring projects are completed on time and within scope. Remove blockers and facilitate timely decision‑making to keep initiatives on track.</li><li class="leading-relaxed">Diagnose issues and implement recovery plans when projects slip off schedule. Develop detailed project scope, objectives, milestones, resources and deliverables.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Proactive Reporting & Communication</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Maintain clear, consistent communication with senior leadership and stakeholders. Provide regular status updates, including RAG status and risk assessments.</li><li class="leading-relaxed">Identify and mitigate risks early using a formal risk management plan. Leverage project management software (such as Jira) to track tasks and progress.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Project Leadership</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead the full project lifecycle for a variety of initiatives, including workplace and facilities, corporate IT infrastructure changes, operational excellence, documentation and knowledge management, efficiency and productivity enhancements, support desk improvements, and event operations.</li><li class="leading-relaxed">Define clear project scope, goals and deliverables in collaboration with stakeholders. Assign tasks based on team members’ strengths and coordinate cross‑functional teams.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Stakeholder & Cross‑Department Management</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Collaborate with IT, HR, Finance, Marketing, Legal and other departments to ensure alignment and timely decision‑making. Manage stakeholder expectations and communicate plans, progress and risks effectively.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Process Improvement & Operational Excellence</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Identify and lead process improvement initiatives across the organization, focusing on efficiency, cost savings and quality enhancements.</li><li class="leading-relaxed">Analyze workflows and operational data to propose and implement improvements. Drive initiatives to improve documentation, knowledge sharing and tool utilization.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Team Empowerment & Development</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide clear roles and expectations for team members, giving them autonomy and decision‑making ability within their area.</li><li class="leading-relaxed">Offer opportunities for skill development through training, workshops and new responsibilities. Recognize and celebrate achievements individually and as a team.</li><li class="leading-relaxed">Foster an environment where team members feel comfortable sharing ideas, concerns and feedback.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Required Skills & Qualifications</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Must‑Have Hard Skills</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3+ years of project management experience in a fast‑paced technology or B2B environment.</li><li class="leading-relaxed">Proven ability to manage multiple projects simultaneously, ranging from IT infrastructure upgrades to process improvements.</li><li class="leading-relaxed">Proficiency using Jira for project planning, tracking and reporting.</li><li class="leading-relaxed">Experience creating detailed project plans with defined scope, milestones and resource allocations.</li><li class="leading-relaxed">Demonstrated competence in risk management and mitigation strategies.</li><li class="leading-relaxed">Excellent written and verbal communication skills for stakeholder engagement and status reporting.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Nice‑to‑Have Skills</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience in the gaming, software or digital entertainment industry.</li><li class="leading-relaxed">Professional certifications (e.g., PMP, PRINCE2, Agile/Scrum certification).</li><li class="leading-relaxed">Familiarity with Confluence for documentation and knowledge management, and with support desk software such as Jira Service Management.</li><li class="leading-relaxed">Understanding of IT infrastructure components (networks, hardware, corporate software) and event logistics.</li><li class="leading-relaxed">Knowledge of operational excellence frameworks (e.g., Lean, Six Sigma).</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Soft Skills</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Clear, structured communication and active listening.</li><li class="leading-relaxed">Adaptability in response to changing project requirements and business needs.</li><li class="leading-relaxed">Analytical problem‑solving skills to address project challenges and optimize processes.</li><li class="leading-relaxed">Team leadership skills that inspire, motivate and coordinate cross‑functional teams.</li><li class="leading-relaxed">Excellent organizational and prioritization abilities to balance multiple tasks.</li><li class="leading-relaxed">Empathy and interpersonal skills to build rapport and resolve conflicts.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Experience</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3+ years of project management experience, ideally in technology or B2B industries.</li><li class="leading-relaxed">Proven track record of delivering complex projects on time and within budget.</li><li class="leading-relaxed">Experience working with cross‑functional teams including IT, HR, Finance and Marketing.</li><li class="leading-relaxed">Demonstrated success in operational process improvement and change management.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Education</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree in Business Administration, Project Management, Engineering or a related field; or equivalent practical experience.</li><li class="leading-relaxed">Professional certifications such as PMP, PRINCE2 or Lean Six Sigma are advantageous but not mandatory.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Certifications & Tools</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Jira</strong>: Project planning, backlog management and reporting.</li><li class="leading-relaxed"><strong>Confluence</strong>: Documentation and knowledge sharing.</li><li class="leading-relaxed"><strong>MS Office / Google Workspace:</strong> Presentations, spreadsheets and communication.</li><li class="leading-relaxed">Familiarity with ticketing systems (e.g. Jira Service Management) and HR tools (e.g. PeopleForce) is a plus.</li></ul>

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Sandbox VR is seeking a Shift Lead (Key Holder) to deliver world-class immersive experiences. This role involves enthusiastically welcoming guests, guiding them through VR experiences, and ensuring exceptional moments from start to finish. The Shift Lead will also provide technical support, troubleshoot equipment, maintain store cleanliness, and manage daily shift operations including labor spend and team leadership. They will also assist in training new staff, ensuring a premium and professional experience for both guests and employees.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who We Are</h3><p class="my-4 text-gray-700 leading-relaxed">We’re Sandbox VR, the <strong>most advanced virtual reality experience in the world</strong>. Our mission is to bring people closer together through world-class immersive experiences. When guests step into one of our stores, our full-body motion tracking gear and Hollywood motion capture cameras make them the stars of their own movies. Groups freely roam our large-open “holodecks” together, relying on each other to succeed in social experiences. Whether it’s venturing into space, battling on the high seas, or surviving a zombie apocalypse, our experiences take our guests on a journey they won’t forget!</p><p class="my-4 text-gray-700 leading-relaxed">Since launching in 2017, we’ve become the location-based VR industry leader. As we continue to expand globally, there’s never been a better time to join the Sandbox VR team. 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Operations Project Manager

IT Support Engineer

HR Operations Specialist

2D Game Artist

Job Details