Pomelo

Field Marketing Manager

Senior HR Business Partner, Growth & Technology

Go-to-Market Recruiter

Senior Manager, Growth

Director, Advanced Practice Providers

Doula (Florida)

Doula (Illinois)

Evening Obstetrics Care Provider (CNM or NP) - TX License

Evening Obstetrics Care Provider (CNM or NP) - GA License

This Field Marketing Manager role at Pomelo Care reports to the Director of Product Marketing, focusing on B2B marketing growth. The role involves direct ownership of driving pipeline through event investment and representing the Pomelo brand. Key responsibilities include campaign execution, event management, content localization, performance tracking, budget management, and market research, bridging B2B marketing with cross-functional partners.

Marketing Manager - Demand Generation (B2B)

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About us</h3><a href="http://www.pomelocare.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Pomelo Care</a> is a multi-disciplinary team of clinicians, engineers and problem solvers who are passionate about improving care for moms and babies. We are transforming outcomes for pregnant people and babies with evidence-based pregnancy and newborn care at scale. Our technology-driven care platform enables us to engage patients early, conduct individualized risk assessments for poor pregnancy outcomes, and deliver coordinated, personalized virtual care throughout pregnancy, NICU stays, and the first postpartum year. We measure ourselves by reductions in preterm births, NICU admissions, c-sections and maternal mortality; we improve outcomes and reduce healthcare spend.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Role Description</h3>This role would report directly to the Director of Product Marketing, supporting the growth of B2B marketing at Pomelo Care. This is an opportunity to have direct ownership of driving pipeline through event investment as well as representing the Pomelo brand at events across our audiences: employer, health plans, clinicians, and broker/consultants.This role is a crucial executor and coordinator, bridging the gap between the B2B marketing team and cross-functional partners.Key Responsibilities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Campaign Execution: Assist in the planning and execution of conferences, field events, webinars, and clinical poster presentations, to generate qualified leads and drive customer engagement in a specific region or territory.</li><li class="leading-relaxed">Event Management: Coordinate the logistics for in-person and virtual events, such as trade shows, conferences, and local meetups. This includes vendor management, promotional activities, and post-event follow-up.</li><li class="leading-relaxed">Content Localization: Help adapt marketing content (e.g., case studies, product sheets, presentations) to resonate with the specific needs and language of the event audience - working with cross-functional leads and function lead on approvals.</li><li class="leading-relaxed">Performance Tracking: Monitor and report on the effectiveness of field marketing campaigns using key performance indicators (KPIs) like lead generation, pipeline contribution, and event attendance. Use data to provide actionable insights for future optimization.</li><li class="leading-relaxed">Budget Management: Support the senior marketing team in managing an event budget, tracking expenses, and ensuring a positive return on investment (ROI).</li><li class="leading-relaxed">Market Research: Conduct basic market research to understand event trends, and competitor activities.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who you are</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">2-3 years of experience in a marketing role, with a strong preference for experience in the digital health or healthcare technology space.</li><li class="leading-relaxed">Knowledge of digital marketing strategies, including email marketing, social media, and paid advertising - will be collaborating with the Marketing Manager, Demand Generation on pre and post-event nurture campaigns.</li><li class="leading-relaxed">Experience with marketing automation platforms (e.g., HubSpot, Marketo) and CRM systems (e.g., Salesforce) is a plus.</li><li class="leading-relaxed">Excellent project management and organizational skills, with a keen attention to detail.</li><li class="leading-relaxed">Strong communication and interpersonal skills, with the ability to collaborate effectively with both sales and marketing teams.</li><li class="leading-relaxed">A results-driven mindset and an ability to work in a fast-paced environment.</li><li class="leading-relaxed">This role will be out in the field alongside our sales team at our large investment events, expected travel commitment is 30%.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Why you should join our team</h3>By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. We also offer:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive healthcare benefits</li><li class="leading-relaxed">Generous equity compensation</li><li class="leading-relaxed">Unlimited vacation</li><li class="leading-relaxed">Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship)</li></ul>At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Pomelo Care. In accordance with New York City, Colorado, California, and other applicable laws, Pomelo Care is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is $110,000-$125,000. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Potential Fraud Warning</h3>Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information.Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com.If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at <a href="mailto:careers@pomelocare.com" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">careers@pomelocare.com</a> to confirm its legitimacy. For your safety, we also recommend applying only through our official <a href="https://www.pomelocare.com/careers" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Careers</a> page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.Create a Job AlertInterested in building your career at Pomelo Care? Get future opportunities sent straight to your email.<a href="https://my.greenhouse.io/users/signin?jobboard=pomelocare&source=jobalert" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Create alert</a>Apply for this job<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">indicates a required field</li></ul>Autofill with GreenhouseFirst Name*Last Name*Email*PhoneResume/CV*AttachAttachDropboxGoogle DriveEnter manuallyEnter manuallyAccepted file types: pdf, doc, docx, txt, rtf<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">* *</li></ul>Do you currently reside in the US?*Select...Are you authorized to work in the US? *Select...Will you require sponsorship to work now or in the future?*Select...How did you hear about us? *LinkedinIndeedEmployee ReferralGoogle SearchOther Job BoardSocial MediaHave you attended any healthcare, consumer or benefits-related conferences? If so, please list a few that you are familiar with (e.g., HLTH, HIMSS, AHIP, Conference Board, Business Group on Health).*Describe your experience planning and executing an event independently. What was your role in managing logistics, vendors, and timelines?*This role requires a fair amount of travel (~30%). Are you comfortable with being on the road for events?*Select...Voluntary Self-IdentificationFor government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.As set forth in Pomelo Care’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.GenderSelect...Are you Hispanic/Latino?Select...<a href="https://job-boards.cdn.greenhouse.io/docs/2023/RaceEthnicityDefinitions.pdf" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Race & Ethnicity Definitions</a>If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.Veteran StatusSelect...Voluntary Self-Identification of DisabilityForm CC-305Page 1 of 1OMB Control Number 1250-0005Expires 04/30/2026Why are you being asked to complete this form?We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at <a href="https://www.dol.gov/ofccp" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">www.dol.gov/ofccp</a>.How do you know if you have a disability?A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Alcohol or other substance use disorder (not currently using drugs illegally)</li><li class="leading-relaxed">Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS</li><li class="leading-relaxed">Blind or low vision</li><li class="leading-relaxed">Cancer (past or present)</li><li class="leading-relaxed">Cardiovascular or heart disease</li><li class="leading-relaxed">Celiac disease</li><li class="leading-relaxed">Cerebral palsy</li><li class="leading-relaxed">Deaf or serious difficulty hearing</li><li class="leading-relaxed">Diabetes</li><li class="leading-relaxed">Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders</li><li class="leading-relaxed">Epilepsy or other seizure disorder</li><li class="leading-relaxed">Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome</li><li class="leading-relaxed">Intellectual or developmental disability</li><li class="leading-relaxed">Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD</li><li class="leading-relaxed">Missing limbs or partially missing limbs</li><li class="leading-relaxed">Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports</li><li class="leading-relaxed">Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)</li><li class="leading-relaxed">Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities</li><li class="leading-relaxed">Partial or complete paralysis (any cause)</li><li class="leading-relaxed">Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema</li><li class="leading-relaxed">Short stature (dwarfism)</li><li class="leading-relaxed">Traumatic brain injury</li></ul>Disability StatusSelect...PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.Submit application

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SOFTSWISS is expanding its team and seeking a Junior Customer Support Specialist. This role involves supporting seamless customer experiences by delivering timely, empathetic, and well-structured assistance via live chat and email. The specialist will impact customer satisfaction and service efficiency through clear communication, accurate issue resolution, and adherence to internal processes, contributing to the company's culture and values.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Overview:</h2>SOFTSWISS continues to expand the team and is looking for a Junior Customer Support Specialist.We need a true, experienced and accomplished professional who shares our culture and values.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Purpose of the role:</h2>You’ll support seamless customer experiences by delivering timely, empathetic, and well-structured assistance via live chat and email.Your work will impact customer satisfaction and service efficiency by ensuring clear communication, accurate issue resolution, and consistent adherence to internal processes.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Key responsibilities:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Respond to live chats and email inquiries professionally and efficiently</li><li class="leading-relaxed">Assist customers with account verification and document processing</li><li class="leading-relaxed">Provide comprehensive advice and guidance to resolve customer concerns</li><li class="leading-relaxed">Use internal tools and workflows effectively (training provided)</li><li class="leading-relaxed">Escalate complex or unresolved issues to the appropriate team with detailed documentation</li><li class="leading-relaxed">Ensure a high level of customer satisfaction through quality and accurate communication</li><li class="leading-relaxed">Maintain speed, accuracy, and professionalism while handling a high volume of conversations</li><li class="leading-relaxed">Work from a comfortable office in Tbilisi – is a must</li><li class="leading-relaxed">Working on a shift schedule 2/2 (shift 12 hours, alternation of day and night shifts)</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Required Experience:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">English proficiency (B2 level or higher)</li><li class="leading-relaxed">Strong soft skills – patience, empathy, and problem-solving ability</li><li class="leading-relaxed">Excellent typing speed and ability to work efficiently with multiple software tools</li><li class="leading-relaxed">A team player with a strong sense of accountability</li><li class="leading-relaxed">A customer satisfaction-oriented mindset</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Nice to have:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Prior experience in customer support</li><li class="leading-relaxed">Familiarity with the iGaming industry</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Our Benefits:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Full-time work opportunities</li><li class="leading-relaxed">Private insurance</li><li class="leading-relaxed">Additional 1 Day Off per calendar year</li><li class="leading-relaxed">Sports program compensation</li><li class="leading-relaxed">Comprehensive Mental Health Programme</li><li class="leading-relaxed">Free online English lessons with a native speaker</li><li class="leading-relaxed">Generous referral program</li><li class="leading-relaxed">Training, internal workshops, and participation in international professional conferences and corporate events</li></ul>Learn more about our hiring process <a href="https://careers.softswiss.com/blog/hiring-guide-softswiss/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a> – what to expect, how to prepare, and what makes SOFTSWISS different.DepartmentDedicated TeamRoleCustomer Support SpecialistEmployment typeFull-time

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