Propel

Account Director, Retail and Grocery Vertical

Marketing Designer

Senior Growth Marketing Manager

Staff Software Engineer (UX/Frontend)

Director of Product, Marketplace

Staff Software Engineer (Fullstack)

Head of Sales and Business Development

Propel is seeking an Account Director for its Retail and Grocery vertical. This role involves managing and deepening relationships with top grocery brands, driving revenue growth, and strengthening strategic partnerships. The director will own executive-level relationships, identify expansion opportunities, lead negotiations, and collaborate cross-functionally to deliver value for partners and users, focusing on mission-aligned products for low-income Americans.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Us</h3>Propel is on a mission to empower low-income Americans by simplifying access to government benefits with modern technology. We're a passionate team of 100 Propellers - all working to help our users get through the month, every month.The Role:Propel is seeking a strategic and results-driven Account Director to lead and grow the Retail and Grocery vertical within our rapidly expanding Marketplace business. In this high-impact role, you’ll manage and deepen relationships for our key accounts, some of the nation’s top grocery brands—as well as innovative emerging players—to deliver meaningful results for our partners and our users.As Account Director, you’ll be responsible for driving revenue growth, strengthening strategic partnerships, and ensuring our partners see exceptional value from their engagement with Propel. Our partners promote mission-aligned products and services that help low-income Americans stretch their resources—through grocery discounts, subsidized phone plans, discounted home internet, energy assistance programs, and more.Here's how you'll impact the company:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Own and cultivate strong relationships with executive-level stakeholders (e.g., VP, SVP, C-suite) across multiple functions within high-impact grocery retailers (S&P 500 national chains to regional and mission-aligned grocers) —ensuring strong partner satisfaction and long-term collaboration.</li><li class="leading-relaxed">Navigate complex organizational structures to identify champions and influence cross-functional decision-making.</li><li class="leading-relaxed">Identify and capitalize on opportunities to expand into new business units, product lines, or geographies within existing accounts.</li><li class="leading-relaxed">Lead cross-functional pitches and proposals to win new business and drive account expansion.</li><li class="leading-relaxed">Collaborate closely with product, marketing, and operations to co-develop solutions that align with client growth objectives.</li><li class="leading-relaxed">Manage and mentor one direct report, supporting their growth and development while aligning team efforts to broader vertical goals.</li><li class="leading-relaxed">Develop and execute strategic account plans tailored to the grocery vertical to drive revenue growth, maximize user impact, and strengthen Propel’s value to our partners.</li><li class="leading-relaxed">Act as a strategic advisor to grocery partners, deeply understanding their category dynamics, promotional strategies, and business goals to identify opportunities for deeper engagement.</li><li class="leading-relaxed">Lead contract negotiations, renewals, and upsell opportunities to expand grocery partnerships and secure long-term value.</li><li class="leading-relaxed">Partner cross-functionally with Product, Marketing, and Operations to launch new grocery campaigns, streamline offer delivery, and ensure smooth technical integration.</li><li class="leading-relaxed">Leverage and uplevel data-driven insights to deliver regular performance reporting, ROI analysis, and strategic recommendations to grocery partners.</li><li class="leading-relaxed">Build and execute against partner account plans and joint business plans, ensuring alignment on key metrics and delivering measurable results.</li><li class="leading-relaxed">Identify and pursue new business opportunities within existing grocery accounts, testing new offer types, geographies, and campaign strategies to drive innovation and scale impact.</li></ul>Requirements:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">10+ years of experience in account management, strategic partnerships, or business development at a fintech, AdTech, or mission-driven organization</li><li class="leading-relaxed">Experience with digital marketing and advertising is a mustStrong track record of driving significant revenue growth for accounts</li><li class="leading-relaxed">Experience negotiating commercial deals with Fortune 500 companies, including scaling such deals across multiple partners</li><li class="leading-relaxed">Strong relationship-building and communication skills with a consultative approach</li><li class="leading-relaxed">Ability to translate partner needs into actionable solutions within Propel’s platform</li><li class="leading-relaxed">Ability to manage multiple high-priority projects simultaneously</li><li class="leading-relaxed">Experience translating concepts and insights into marketing programs</li><li class="leading-relaxed">A demonstrated ability to evangelize and influence across all levels of an organization</li><li class="leading-relaxed">Data-driven mindset with experience in performance analysis and reporting</li><li class="leading-relaxed">Passion for Propel’s mission and commitment to serving low-income communities</li></ul>At Propel, you'll enjoy:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Meaningful work and a strong shared sense of mission</li><li class="leading-relaxed">Remote-friendly work environment with a dog-friendly office in Downtown Brooklyn and satellite offices in San Francisco and Salt Lake City; All-company retreats and on-site roughly twice per year</li><li class="leading-relaxed">20 Days of PTO</li><li class="leading-relaxed">4% 401K match</li><li class="leading-relaxed">$10k lifetime fertility expense reimbursement via Carrot Fertility</li><li class="leading-relaxed">Excellent Medical, Dental, and Vision insurance options</li><li class="leading-relaxed">Free access to Ginger Mental Health, Gympass, Headspace, One Medical, Rightway, Sofi, and Spring Health</li><li class="leading-relaxed">Propel believes that everyone should be compensated fairly and equitably. We set our salary ranges using compensation data from hundreds of NYC-based startups at our stage. Additionally, pay is not determined based on location. Compensation for this position includes base salary and a performance-based bonus. The expected base salary for the role is $180,000 - $230,000. The bonus is a combination of individual and team revenue performance. The total on-target earnings (OTE) is $198,000 - $253,000. There is potential for a larger bonus if individual and/or team revenue targets are exceeded. Equity and excellent benefits come with this position as well!</li></ul>Additional Considerations:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">We are committed to building a diverse and inclusive team, and welcome applicants from all backgrounds and abilities</li></ul>More About PropelWe believe that Americans with limited income deserve modern, respectful, and effective experiences around their government benefits and money. Unfortunately, the status quo often fails to treat them as first-class citizens in their daily interactions around the social safety net and financial services. The tech industry hasn’t pulled its weight in solving the problems faced by low-income Americans.Propel’s mission is to change that. We’ve built Providers, the single most popular app in the country built specifically for low-income Americans. Over 5 million families each month use Providers to seamlessly manage their government benefits (programs like SNAP, commonly known as food stamps) and save and earn money. Providers has been recognized by the White House, featured on the front page of the NYTimes, and carries over 500,000 five star reviews.Propel is a for-profit, venture-backed company that holds its social mission at its core. We’re proud to be supported by a blend of nonprofits, impact investors, and world-class investors, including the Robin Hood Foundation, Andreessen Horowitz, Nyca Partners, Financial Health Network, JPMorganChase, Kevin Durant, Serena Williams, and Nas.Join us, and let's build something amazing together!

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Summary:</h2>The FIX Operations position is responsible for setting up, maintaining, and supporting electronic trading connections for clients using the Financial Information Exchange (FIX) protocol. Responsibilities include configuring new/existing connections and troubleshooting issues with clients and brokers on connectivity. This role requires knowledge of financial products, strong technical knowledge of the FIX Protocol, and client-facing skills to ensure smooth and efficient trading operations.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Responsibilities:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Discuss with clients and brokers to set up new FIX connections.</li><li class="leading-relaxed">Communicate with client counterparties and serve as an escalation point as needed.</li><li class="leading-relaxed">Work on products and algo certification projects related to FIX setups.</li><li class="leading-relaxed">Certify new brokers to ensure they meet performance and technical standards.</li><li class="leading-relaxed">Manage the migration of existing connections from older systems to newer ones.</li><li class="leading-relaxed">Accurate and timely reporting of project status on JIRA.</li><li class="leading-relaxed">Provide day-to-day support on broker connections and second-line support on FIX connectivity.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Required Skills:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree in finance, accounting, economics, financial math or related field.</li><li class="leading-relaxed">Must have worked in financial services and investment technology: buy-side (OMS, EMS, IMS) or sell-side.</li><li class="leading-relaxed">7+ years of experience with the FIX Protocol is a MUST, liaising with global business and technology teams.</li><li class="leading-relaxed">In-depth knowledge of the FIX Protocol and experience with client-facing and production support activities.</li><li class="leading-relaxed">Experience with Algo ATDL XML files and certifications.</li><li class="leading-relaxed">Knowledge of asset classes such as equities, listed derivatives, and OTC products.</li><li class="leading-relaxed">Strong knowledge of the order life cycle of various instruments and products.</li><li class="leading-relaxed">Strong client services skills demonstrated by excellent verbal and written communication skills.</li><li class="leading-relaxed">Organized, detail-oriented, analytical, and problem-solving skills.</li><li class="leading-relaxed">Ability to handle and prioritize multiple tasks, prioritize urgent matters, and work independently.</li></ul>

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