QS Quacquarelli Symonds 

Student Enquiry Officer (6-month contract)

Student Enrolment Advisor (12-month contract)

Student Enrolment Advisor

Associate People Partner

Student Enrolment Advisor (FTC-1 year)

Student Enquiry Officer – 6 month contract

Recruitment & Admissions Manager

Student Success Manager (EMEA)

Global Operations Director - University Services (6 months FTC)

The Student Enquiry Officer (SEO) will work within a friendly, diverse and supportive team to provide excellent customer service to students from around the world. They will be responsible for managing the 1:1 communication with prospective students on behalf of our clients, answering queries with accuracy, speed and enthusiasm, and supporting them throughout the decision-making process to ultimately increase enrolments. This entry-level role involves learning effective questioning, rapport-building, marketing, and account management responsibilities.

In-Country Representative- MENA region

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Why QS?</h3>At QS, we believe that work should empower you. That’s why we foster a flexible working environment that encourages every employee to own their career whilst thriving personally and professionally. Our company values underpin everything we do – we collaborate, respect and support each other.It’s our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives.Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector.At QS, you’ll be responsible for implementing real change in the international higher education landscape. You’ll take on meaningful challenges that see a positive impact across the business and the wider sector.We’re confident you’ll feel right at home here. QS was named as one of Newsweek’s Top 100 Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation – putting us among the top 28% of workplaces globally – it’s official: QS is a place where everyone can thrive.As a Student Enquiry Officer, this is what you’ll be doing:The Student Enquiry Officer (SEO) will work within a friendly, diverse and supportive team to provide excellent customer service to students from around the world.They will be responsible for managing the 1:1 communication with prospective students on behalf of our clients. By answering prospects queries with accuracy, speed and enthusiasm, and supporting them throughout the decision-making process, their work will ultimately increase enrolments at the given institution.Through this Entry-level role they will learn how to use effective questioning and rapport-building to market and promote the Client they are representing. They will also be introduced to Account Management responsibilities.Successful candidates will be trained in the psychology of decisions making, effective writing, marketing techniques, university branding and the UK higher education market. As we care about growth, both professionally and personally, successful candidate can also expect the following career progression should they consistently satisfy and exceed internal targets and expectations.Role responsibilities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Build excellent relationships with students and their parents by providing effective case management with personalised follow ups; in order to connect with, engage, support and ultimately convert prospective students</li><li class="leading-relaxed">Manage all communication channels effectively including phone, email, social media channels and others, while focusing on high quality customer service and conversion</li><li class="leading-relaxed">Work as part of a team to plan, coordinate and deliver effective inbound or outbound campaigns that meet quality goals and client objectives</li><li class="leading-relaxed">Adhere to client protocols and best practices to ensure enquiries are promptly, professionally and effectively responded</li><li class="leading-relaxed">Ensure that company protocols are adhered to, and targets are achieved by effectively managing work queues that meets the expected response time and quality goals</li><li class="leading-relaxed">Proactively liaise with internal and external stakeholders to identify and resolve problems and ultimately deliver an excellent experience throughout the student journey by providing accurate information and guidance</li><li class="leading-relaxed">Organise internal stakeholder meetings to drive the account direction and maintain outstanding working relationships with the team at large</li><li class="leading-relaxed">Ensure that data capture and reporting requirements are completed effectively by using QSES's internal tools and software e.g. CRMS to maintain accurate and complete data records</li><li class="leading-relaxed">Complete any other ad-hoc tasks as and when assigned by the Team Leaders and/or Managers</li></ul>Key skills and experience:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s Degree, Diploma or equivalent</li><li class="leading-relaxed">Excellent communication skills – Strong proficiency in Mandarin and English, both written & spoken</li><li class="leading-relaxed">Computer/technical literacy – Must have sound knowledge across the suite of Microsoft Office applications: Microsoft Excel, Outlook, Word, PowerPoint</li><li class="leading-relaxed">Personal management skills – Must have ability to plan and manage multiple assignments and tasks, set priorities and adapt to changing conditions and work assignments</li><li class="leading-relaxed">People and work skills – Must possess strong interpersonal skills and good relationship and teamwork ethics</li><li class="leading-relaxed">Multilingual abilities and/or experience in the customer service environment will be an added advantage.</li></ul>So, who are we and what do we do?QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and individual success.We’re behind the world’s most widely read university rankings (Meltwater 2023). Our QS World University Rankings® reach hundreds of millions, shaping decisions and guiding futures.Since launching in 1990, our impact and influence have only grown. Today, we work with more than 2,000 of the world’s leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development through higher education.Join QS and you’ll join an 800-strong community of problem-solvers, creators, collaborators and change-makers based in 40+ countries and 11 international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our headquarters in London.With every talented new hire, business acquisition and bold initiative, we’re strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education?Like what you’ve heard? Great, apply now!As a candidate, we know the application and interview process can be daunting and so it’s important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space.Equal opportunitiesQS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.

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The Service Operations Coordinator will support the APAC Services Business in operational tasks, including managing daily activities for Country Services Leads, building documented instructions, and streamlining workflows. Key responsibilities involve contract management, contractor onboarding, financial tracking (timesheets, invoices, payments), reporting (utilization, chargeability, forecasting), recruitment support, project governance, artifact maintenance, partner management, and employee support processes.

SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 90 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us: https://www.softwareone.com/en &nbsp;

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Associate Backup Engineer - Hybrid Cloud Support

Accounting and Tax Specialist

<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Job Description</h1>Why SoftwareOne?SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.The roleService Operations Coordinator will support APAC Services Business in operational tasks that include managing daily operational activities for Country Services Leads, build documented instructions and standard operating procedures to streamline workflows.Key Responsibilities<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Contract management NDA, MSA, SubCon Agreement, SOW review, approval, and signing with Legal &partners</li><li class="leading-relaxed">Contractor onboarding, Workday/IT access setup, hardware requests, BYOD, and offboarding</li><li class="leading-relaxed">Timesheet verification, invoice validation, follow-ups with Finance, and vendor payment tracking</li><li class="leading-relaxed">Utilization, chargeability, and forecasting reports for contractors and internal resources</li><li class="leading-relaxed">Recruitment and resourcing support including requirement gathering, job descriptions, candidate coordination</li><li class="leading-relaxed">Project governance including backlog tracking, milestone monitoring</li><li class="leading-relaxed">Artifact repository maintenance and certification tracking</li><li class="leading-relaxed">Funding and partner management including claims tracking, renewal of SOWs, & opportunity tracking</li><li class="leading-relaxed">Employee support processes e.g. IT ticketing, access issues, training, device return tracking</li><li class="leading-relaxed">Travel and ad hoc request handling and so on</li></ul>What we need to see from you<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Excellent communication skills - verbal & written</li><li class="leading-relaxed">Solid organizational skills including attention to detail and multi-tasking skills</li><li class="leading-relaxed">Structured, Methodical, Disciplined, Sincere & Dedicated</li><li class="leading-relaxed">Good analytical skills</li><li class="leading-relaxed">Detail Oriented</li><li class="leading-relaxed">Excellent in Coordination & Facilitation of activities/tasks</li><li class="leading-relaxed">Desire to work in a consulting environment</li><li class="leading-relaxed">Self-motivated to complete assigned tasks at the earliest; always showcase sense of urgency for all assigned tasks</li><li class="leading-relaxed">Proactive mindset, curiosity to learn, and a collaborative attitude.</li></ul>Why Join Us?<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Opportunity to work on diverse project and services teams in a dynamic environment.</li><li class="leading-relaxed">Enhance your skills through continuous learning and process improvement initiatives.</li><li class="leading-relaxed">Be part of a collaborative team that values quality and customer service.</li></ul>Job FunctionSoftware & Cloud

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