At Quince, we’re not just building teams; we’re seeking individuals who are ready to make significant contributions in a streamlined and efficient environment. Our organizational structure is intentionally lean, allowing team members to have a major impact swiftly and efficiently. This approach ensures that innovation and decision-making processes thrive, enabling you to focus on what truly matters - achieving results and advancing our mission. We craft roles that are not only vital to our business needs but also provide substantial opportunities to make a meaningful impact. Our aim is for every employee’s efforts to directly advance our mission of delivering high-quality products at fair prices. We are excited about the possibility of you joining us and are eager to see how your vision aligns with our path to growth and excellence.

quience

Director, WFM, Planning, & Business Operations

Sr. Paid Social Ad Operations Specialist

Rewards (Compensation + Benefits) Leader

Recruiter

Sr. Manager, Growth Marketing - Paid Social

Sr. Manager, Growth Marketing - Paid Search / SEM

Sr. Manager, Growth Marketing - Meta Dynamic Product Ads

Influencer Marketing Coordinator

This role requires a Sr. Operations leader to support the Quince Customer Experience and Support (CS) organization. This position will lead workforce management, capacity planning, and forecasting; support the development and administration of existing and new CS tools to improve customer experience and operational efficiency; and create and own the operational mechanisms to align CS resourcing to support company programs and scale. The role involves driving continuous improvement through data analysis, managing BPO relationships, and ensuring alignment with the company's core values. The candidate will design and manage operating mechanisms to monitor critical CS KPIs, balancing customer experience, agent experience, and quality that drive retention while achieving CS budget goals.

Logistics Coordinator

<div>OUR STORY Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.&nbsp; OUR VALUES Customer First. Customer satisfaction is our highest priority. High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about. Essential design. We don’t chase trends, and we don’t sell everything.&nbsp; We’re expert curators that find the very best and bring it to you at the lowest prices. Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.&nbsp;&nbsp; Environmentally and Socially conscious.&nbsp; We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers. OUR TEAM AND SUCCESS&nbsp; Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.</div><div>Quince is seeking a Sr Operations leader to support the Quince Customer Experience and Support (CS) organization. This position will 1) lead workforce management, capacity planning, and forecasting 2) support the development and administration of existing and new CS tools to improve customer experience and operational efficiency and 3) create and own the operational mechanisms to align CS resourcing to support company programs and scale.&nbsp; This role will work cross functionally to develop and implement critical customer service business functions that drive both quality and operational efficiency, while leveraging customer success innovations to create, support, and maintain a positive brand image that align with Quince’s core values.&nbsp; Problem Solver; Self-Starter; Optimist; Figure it Out <ul> <li>Data driven in decision making&nbsp;</li> <li>Innovator - Ability to maximize efficiency without negatively impacting retention&nbsp;</li> <li>Ownership; Driving results; Earns trust&nbsp;</li> <li>Effective verbal and written communication; Ability to communicate to all roles within the organization&nbsp;</li> </ul> Key Responsibilities Include: <ul> <li>Lead and manage the CS&nbsp; workforce management, scheduling, forecasting and capacity planning functions</li> <li>Administration and continuous improvement of all CS tools</li> <li>Development and implementation of new CS tools to support the company at scale</li> <li>Ability to drive continuous improvement and priorities through data</li> <li>Design and manage operating mechanisms to monitor critical CS KPIs, balancing customer experience, agent experience, and quality that drive retention while achieving CS budget goals</li> <li>Manage all Quince 3P BPO partners results to match or exceed Quince 1P results</li> <li>Ensure programs are coordinated across the organization to align resourcing with positive brand strategic growth</li> <li>Drive CS operating budget to achieve company objectives&nbsp;</li> <li>Create mechanisms to capture, quantify and prioritize customer experience opportunities cross-functionally&nbsp;</li> <li>Proactively monitor and maintain CS system health, ensuring optimal performance and minimizing downtime. CS manages the maintenance, configuration, and enhancements to our specific tools.&nbsp;</li> <li>Administration of all CS systems and tool on/off boarding processes to ensure 100% user adherence within all CS tools.&nbsp;</li> <li>Ensure CS org remains in compliance with all Quince security requirements</li> </ul> Basic Qualifications:&nbsp; <ul> <li>5+ years of relevant customer service experience, workforce management, staffing optimization, and capacity planning with a proven track record of success</li> <li>5+ years experience managing BPO relationships to achieve high performance expectations&nbsp;</li> <li>Experience in consumer e-commerce companies preferred</li> <li>Strong command of data and ability to use data to inform strategies and tell a narrative</li> <li>Detail-oriented with the ability to prioritize, plan and organize. Must be comfortable operating in a fast-paced environment that can&nbsp;</li> <li>Strong interpersonal and verbal/written communication&nbsp;</li> <li>Self-starter, self-motivated and capable of building relationships across teams</li> <li>Ability to navigate ambiguity and manage competing and changing priorities</li> </ul> <ul> <li>Strong command of data and metrics to drive improvements and results</li> <li>Experience working cross functionally with tech and non-tech teams</li> <li>Exceptional interpersonal and communication (written and verbal) skills</li> </ul></div><div class="job__pay-ranges"><div class="pay-range"><div class="description"><div class="body">We rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. Bonus eligibility varies by role and is determined based on the position’s impact and contribution to our strategic goals.</div></div>Pay Range$140,000 - $170,000 USD</div></div><div><div>Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</div> <div>&nbsp;</div> Security Advisory: Beware of Frauds At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.</div></div>

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Marsh McLennan

Account Manager/Administrator - Insurer/Broker Relationships

Senior IT Business Analysis Specialist

Manager - Data Science

Junior Operations Analyst

Associate Configuration Specialist

Sales Compensation Specialist

AVP, Client Relationship Management – Placement

Senior Analyst FP&A - Technology

Employee Benefits Consultant

This Account Manager role within Marsh Portfolio Solutions involves managing relationships with Insurers, working with UK and global business practices, and the Mumbai Fast Track team. Responsibilities include placing Fast Track eligible risks, managing day-to-day communications with brokers and facility insurers, executing due diligence and external audits for delegated authority relationships, and ensuring adherence to risk and compliance frameworks. The role also involves tracking and achieving KPIs and SLAs. The ideal candidate will serve as the first point of contact, strengthen account relationships, provide training, address escalated issues, develop relationships with internal and external counterparts, and contribute to the placement and process discipline.

Marsh McLennan (NYSE: MMC) brings together 85,000 experts in risk, strategy and people.

Client Solutions Specialist

<h2>Company:</h2>Marsh<h2></h2><h2>Description:</h2>We are seeking a talented individual to join our Marsh Portfolio Solutions team at Marsh. This role can be based at our Norwich or Birmingham office. This is a hybrid role that has a requirement of working at least three days a week in the office.Marsh Portfolio Solutions (MPS) is a dynamic client-centric practice within Marsh UK that places and manages a range of innovative portfolio placement solutions on behalf of Marsh business practices.&nbsp; MPS comprises of 120 dedicated professionals who provide a range of intermediary services to insurer clients including sophisticated management information and innovative placement structures.We are seeking an Account Manager to join MPS in a role that will take you in a different direction in comparison to a more “traditional” broking role in insurance.&nbsp; Working alongside the Fast Track Delegated Authority Underwriting team, you will be responsible for managing the relationships with the Insurers, working with UK and global business practices aswell as the Mumbai Fast Track team.What can you expect?<ul><li>Placement of Fast Track eligible risks.</li><li>Day to day management of the relationships with the brokers and facility insurers, and the Mumbai Fast Track team.</li><li>To execute the due diligence and external audit processes for delegated authority relationships, ensuring adherence to risk and compliance frameworks</li><li>Tracking and achieving all KPl's and SLA's for the contractual obligations</li></ul>We will rely on you to:<ul><li>Serve as the first point of contact for day-to-day communications with brokers and designated clients (facility insurers), follows up on correspondence.</li><li>Work to strengthen and grow account relationships between MPS and the insurers.</li><li>Provide training on processes and the DUA for Marsh broker colleagues</li><li>Address escalated issues and concerns in a timely and effective manner, helps manage expectations, mitigate relationship risks and applies judgment as to when to escalate major issues to senior level colleagues ensuring compliance.</li><li>Develop strong relationships with professional internal and external counterparts.</li><li>Develop an understanding of client businesses by conducting research, may provide research on industry or other analysis.</li><li>Support colleagues by managing day-to-day aspects for designated accounts.</li><li>Mitigate account concerns or issues encountered, addresses problems in a timely manner and applies judgement as to when and what to escalate up to senior level colleagues.</li><li>Strong placement and process discipline – ensuring end to end tasks are completed in a timely manner.</li></ul>What you need to have:<ul><li>We are looking either for a grad/entry level candidate or an experienced insurance professional</li><li>Ability to build relationships internally with peers within other departments is essential</li><li>Excellent communication and interpersonal skills</li><li>Highly organised and methodical in approach</li><li>Ability to work under pressure, often to tight deadlines</li><li>Detail focused</li></ul>What makes you stand out:<ul><li>Interest in Underwriting/Broking as a subject or as a previous track record ideally</li><li>Interest in London market as a subject or as a previous track record ideally</li><li>Good Excel and communication skills</li></ul> Why join our team:<ul><li>We help you be your best through professional development opportunities, interesting work and supportive leaders.</li><li>We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.</li><li>Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.</li></ul>Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.<h3></h3><h3></h3>Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.<h3></h3>Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.<h3></h3><h3></h3><h3></h3>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.