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We are seeking a skilled and customer-focused Microsoft 365 Frontline Support Technician to provide Tier 1 support for M365 services, with a strong emphasis on Licensing, Exchange Online and mail flow troubleshooting. The ideal candidate will assist admins in resolving issues related to email, Teams, licensing, and mobile access.

Network Security Engineer III - IN

<p class="my-4 text-gray-700 leading-relaxed">Shift : Night Shift / 24*7 (as per the requirement)</p><p class="my-4 text-gray-700 leading-relaxed">Experience : 2- 3 years</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Job Summary</h3><p class="my-4 text-gray-700 leading-relaxed">We are seeking a skilled and customer-focused Microsoft 365 Frontline Support Technician to provide Tier 1 support for M365 services, with a strong emphasis on Licensing, Exchange Online and mail flow troubleshooting. The ideal candidate will assist admins in resolving issues related to email, Teams, licensing, and mobile access.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Key Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">- Provide first-line support for Microsoft 365 services including Outlook, Emails, Teams and OneDrive.</li><li class="leading-relaxed">- Manage user provisioning and license assignment.</li><li class="leading-relaxed">- Troubleshoot Exchange Online issues such as mailbox access, mail delivery failures, and spam filtering.</li><li class="leading-relaxed">- Perform message traces and interpret Non-Delivery Reports (NDRs).</li><li class="leading-relaxed">- Assist with mail flow configuration and routing (MX records, SPF/DKIM/DMARC).</li><li class="leading-relaxed">- Support shared mailbox and resource mailbox setups.</li><li class="leading-relaxed">- Apply and troubleshoot mail flow rules and transport policies.</li><li class="leading-relaxed">- Escalate complex issues further as per the requirements.</li><li class="leading-relaxed">- Document solutions and contribute to knowledge base articles.</li><li class="leading-relaxed">- Provide training and guidance to frontline users on mobile and web access.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Required Skills & Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">2-3 years of experience in IT support, preferably in Microsoft 365 environments.</li><li class="leading-relaxed">- Strong understanding of Exchange Online and mail flow architecture.</li><li class="leading-relaxed">- Strong understanding of Microsoft 365 licensing models.</li><li class="leading-relaxed">- Knowledge of security and compliance features in Microsoft 365 (DLP, retention policies, audit logs).</li><li class="leading-relaxed">- Basic understanding of Microsoft Entra ID (Azure AD), Intune, and Teams administration.</li><li class="leading-relaxed">- Excellent troubleshooting and communication skills.</li><li class="leading-relaxed">- Ability to work in a fast-paced, shift-based support environment.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Soft Skills</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">- Customer service orientation and empathy.</li><li class="leading-relaxed">- Clear verbal and written communication.</li><li class="leading-relaxed">- Team collaboration and adaptability.</li><li class="leading-relaxed">- Problem-solving mindset.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Preferred Certification</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Microsoft 365 Certified: Fundamentals (MS-900).</li></ul><p class="my-4 text-gray-700 leading-relaxed">We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p>

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<p>- This assessment gives us an idea of your C++ skills<br>- Companies that evaluate this skillset in interviews: <strong>Rockstar Games, Ubisoft, Mayhem Studios, etc.</strong><br>- 10 Multiple Choice questions<br>- Average time to complete: <strong>7 to 10 minutes</strong></p>

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<p>Let's assess your Unity Skills 📋<br><br>- This assessment gives us an idea of your Unity fundamentals<br>- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.<br>- 9 questions: 9 Multiple Choice<br>- Minimum score needed to qualify: 80%<br>- Average time to complete: 5 to 10 minutes</p>

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Growe is seeking a Data Analyst with 3+ years of experience to design, develop, and maintain data models and transformations using DBT, and optimize datasets in AWS Athena and Redshift. The role involves collaborating with Data Engineers and BI Developers, implementing data quality tests, and partnering with business stakeholders to translate analytical requirements into scalable data solutions. Candidates should have strong SQL skills, experience with dbt, data modeling principles, Airflow, and Git, with intermediate English and Ukrainian language proficiency.

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<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Data Analyst</h1><p class="my-4 text-gray-700 leading-relaxed">##### Growe welcomes those who are excited to:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design, develop, and maintain data models and transformations using DBT;</li><li class="leading-relaxed">Build and optimize datasets in AWS Athena, Redshift;</li><li class="leading-relaxed">Collaborate with Data Engineers and BI Developers to ensure consistency and reusability of data sources across the company;</li><li class="leading-relaxed">Implement data quality tests, documentation, and lineage to maintain trust in data;</li><li class="leading-relaxed">Partner with business stakeholders to translate analytical requirements into scalable data solutions;</li><li class="leading-relaxed">Contribute to the standardization of metrics and definitions across dashboards and reports;</li><li class="leading-relaxed">Support Tableau/Analytic teams in performance tuning, source validation, and model optimization;</li><li class="leading-relaxed">Participate in code reviews, CI/CD, and continuous improvement of the data stack.</li></ul><p class="my-4 text-gray-700 leading-relaxed">##### We need your professional experience:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3+ years of experience as an Analytics Engineer, Data Engineer, Data/Product Analyst, or BI Developer in a modern data stack environment;</li><li class="leading-relaxed">Strong SQL skills (analytical queries, CTEs, window functions, optimization);</li><li class="leading-relaxed">Experience with dbt (sources, models, tests, macros, documentation);</li><li class="leading-relaxed">Good understanding of data modeling principles (star schema, incremental builds, staging layers);</li><li class="leading-relaxed">Familiarity with Airflow DAGs, scheduling, and dependencies;</li><li class="leading-relaxed">Experience with version control (Git) and collaborative development;</li><li class="leading-relaxed">English – intermediate or higher (able to communicate in technical discussions);</li><li class="leading-relaxed">At least an Intermediate level of the Ukrainian language.</li></ul><p class="my-4 text-gray-700 leading-relaxed">##### We appreciate if you have those personal features:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Problem-solving skills;</li><li class="leading-relaxed">Attention to detail;</li><li class="leading-relaxed">Passion for building clean, maintainable data systems.</li></ul><p class="my-4 text-gray-700 leading-relaxed">##### We are seeking those who align with our core values:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;</li><li class="leading-relaxed">DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;</li><li class="leading-relaxed">BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.</li></ul>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.