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As an L3 AWS Support Engineer, you will provide advanced technical support for complex AWS-based solutions. This role involves troubleshooting critical issues, architecting scalable cloud solutions, and offering technical leadership. Key responsibilities include developing CI/CD pipelines, automating infrastructure with Terraform and CloudFormation, administering AWS services like EC2, S3, RDS, Lambda, and IAM, and implementing robust security measures. You will also manage EKS clusters, ensure high availability, and optimize cloud architectures for performance and cost.

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L3 AWS Support EngineerJob Description:As an L3 AWS Support Engineer, you will be responsible for providing advanced technical support for complex AWS-based solutions. You will troubleshoot and resolve critical issues, architect solutions, and provide technical leadership to the support team.Key Responsibilities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop, manage, and optimize CI/CD pipelines using tools like Jenkins and Opsera.</li><li class="leading-relaxed">Automate infrastructure provisioning using Terraform and CloudFormation.</li><li class="leading-relaxed">Administer and optimize key AWS services, including EC2, S3, RDS, Lambda, and IAM.</li><li class="leading-relaxed">Strengthen security by implementing best practices for IAM, encryption, and network security (VPC, Security Groups, WAF, NACLs, etc.).</li><li class="leading-relaxed">Design, configure, and maintain AWS networking components such as VPCs, Subnets, Route53, Transit Gateway, and Security Groups.</li><li class="leading-relaxed">Troubleshoot and resolve infrastructure and deployment issues in a production environment.</li><li class="leading-relaxed">Design and implement scalable cloud solutions using AWS services.</li><li class="leading-relaxed">Collaborate with cross-functional teams to align cloud infrastructure with business goals.</li><li class="leading-relaxed">Ensure high levels of security and compliance within AWS environments.</li></ul>Architectural Oversight:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design, implement, and optimize cloud architectures for performance, security, and scalability.</li><li class="leading-relaxed">Conduct Well-Architected Framework reviews.</li></ul>Complex Troubleshooting:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Resolve critical issues involving hybrid environments, multi-region setups, and service interdependencies.</li><li class="leading-relaxed">Debug Lambda functions, API Gateway configurations, and other advanced AWS services.</li></ul>Security:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Implement advanced security measures like GuardDuty, AWS WAF, and Security Hub.</li><li class="leading-relaxed">Conduct regular security audits and compliance checks (e.g., SOC2, GDPR).</li></ul>Automation & DevOps:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop CI/CD pipelines using CodePipeline, Jenkins, or GitLab.</li><li class="leading-relaxed">Automate infrastructure scaling, updates, and monitoring workflows.</li><li class="leading-relaxed">Automate the provisioning of EKS clusters and associated AWS resources using Terraform or CloudFormation.</li><li class="leading-relaxed">Develop and maintain Helm charts for consistent application deployments.</li><li class="leading-relaxed">Implement GitOps workflows</li></ul>Disaster Recovery & High Availability:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design and test failover strategies and disaster recovery mechanisms for critical applications.</li></ul>Cluster Management and Operations<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design, deploy, and manage scalable and highly available EKS clusters.</li><li class="leading-relaxed">Manage Kubernetes objects like Pods, Deployments, StatefulSets, ConfigMaps, and Secrets.</li><li class="leading-relaxed">Implement and manage Kubernetes resource scheduling, scaling, and lifecycle management.</li></ul>Team Leadership:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide technical guidance to Level 1 and 2 engineers.</li><li class="leading-relaxed">Create knowledge-sharing sessions and maintain best practices documentation.</li></ul>Cost Management:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Implement resource tagging strategies and cost management tools to reduce operational expenses.</li></ul>Required Skills and Qualifications:Technical Skills:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Expertise in CI/CD tools like Jenkins, Opsera, GitLab CI/CD, or AWS CodePipeline.</li><li class="leading-relaxed">Strong experience in Infrastructure as Code (IaC) using Terraform and CloudFormation.</li><li class="leading-relaxed">Knowledge of AWS networking, including VPCs, Route53, Transit Gateway, Direct Connect, Load Balancers, and firewalls.</li><li class="leading-relaxed">Proficiency in security best practices, IAM policies, encryption, and compliance standards.</li><li class="leading-relaxed">Deep understanding of AWS core services and advanced features.</li><li class="leading-relaxed">Strong expertise in AWS automation, scripting (Bash, Python, PowerShell), and CLI.</li><li class="leading-relaxed">Experience with AWS CloudFormation and Terraform.</li><li class="leading-relaxed">Knowledge of AWS security best practices, identity and access management, and networking.</li><li class="leading-relaxed">Capacity Planning: Analyze future resource needs and plan capacity accordingly.</li><li class="leading-relaxed">Performance Optimization: Identify and resolve performance bottlenecks.</li><li class="leading-relaxed">Migration and Modernization: Lead complex migration and modernization projects.</li></ul>Soft Skills:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Excellent problem-solving and analytical skills.</li><li class="leading-relaxed">Strong communication and interpersonal skills.</li><li class="leading-relaxed">Ability to work independently and as part of a team.</li><li class="leading-relaxed">Customer-focused approach.</li></ul>Certifications (Preferred):<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">AWS Certified Solutions Architect - Professional</li><li class="leading-relaxed">AWS Certified DevOps Engineer - Professional</li><li class="leading-relaxed">AWS Certified Security - Specialty</li></ul>

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Snail Inc. is a creative studio specializing in short-form narrative dramas, vertical films, and game-driven storytelling. Their Marketing Department blends cinematic visuals with gaming culture to deliver unforgettable audience experiences. They are seeking a Visual Designer – Games & Short Films to craft impactful layouts, ad campaigns, and branded visuals across digital and print platforms. This role is central to shaping how audiences discover their content through poster-quality key art, social-first visuals, cinematic ad layouts, and immersive campaign designs. The ideal candidate possesses film poster sensibility, game marketing know-how, and strong social media instincts.

Snail Games USA is the leading global developer and publisher of digital entertainment.  We are seeking a highly organized...Snail, Inc. is the leading independent global developer and publisher of digital entertainment. Interactive Films is a dynamic and…Snail Games USA is a leading developer and publisher of interactive entertainment across multiple platforms. We are…Snail Games strives to create the new high bar for gameplay experience in online gaming. We have been a global developer and publisher of digital entertainment…

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Summary</h3>Snail Inc., is a creative studio specializing in short-form narrative dramas, vertical films, and game-driven storytelling. Our Marketing Department brings these projects to life by blending cinematic visuals with gaming culture to deliver unforgettable audience experiences.We are seeking a Visual Designer – Games & Short Films to craft impactful layouts, ad campaigns, and branded visuals across digital and print platforms. This designer will play a central role in shaping how audiences discover our games, web dramas, and narrative content through poster-quality key art, social-first visuals, cinematic ad layouts, and immersive campaign designs.The ideal candidate has film poster sensibility, game marketing know-how, and strong social media instincts.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Key Responsibilities</h3><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Design for Short Films & Dramas</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design posters, one-sheets, pitch decks, and digital key art to market original short films and romantic dramas.</li><li class="leading-relaxed">Build visual identities for each title, including logos, typography, and graphic motifs aligned with narrative themes.</li><li class="leading-relaxed">Collaborate with directors, producers, and editors to create promotional stills, thumbnails, and visuals that reflect storylines and characters.</li><li class="leading-relaxed">Design visual treatments for trailers, teasers, and episodic campaigns across TikTok, Instagram, YouTube Shorts, and streaming platforms.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Design for Games</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Create marketing layouts and advertisements for new game launches, including Steam banners, splash pages, in-game event visuals, and social campaigns.</li><li class="leading-relaxed">Design storefront visuals, DLC key art, event posters, and community-focused assets (memes, GIFs, promo reels).</li><li class="leading-relaxed">Ensure stylistic consistency between in-game branding and out-of-game campaigns.</li><li class="leading-relaxed">Collaborate with game developers and marketing producers to align visuals with gameplay mechanics and story themes.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Advertising & Layouts</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Produce digital ad campaigns (Google Ads, Meta, Reddit, Discord promotions) with attention to picture layout, typography, and composition.</li><li class="leading-relaxed">Develop branded templates and layouts for recurring campaigns, newsletters, and community updates.</li><li class="leading-relaxed">Create immersive campaign design kits for short films and games to ensure brand cohesion across platforms.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Cross-Team Collaboration</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Work closely with the U.S. and China marketing/creative teams to adapt designs for global audiences while respecting cultural and stylistic differences.</li><li class="leading-relaxed">Partner with the creative and production teams to design assets based on scripts, storyboards, or gameplay footage.</li><li class="leading-relaxed">Provide design direction for photo shoots, promotional stills, and merch concepts.</li><li class="leading-relaxed">Work with external vendors, printers, and media partners to finalize campaign-quality assets.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree in Graphic Design, Fine Arts, Visual Arts, or related field.</li><li class="leading-relaxed">4+ years of experience in graphic design for film, games, or entertainment marketing.</li><li class="leading-relaxed">Advanced skills in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects) and 3D tools (Blender, Cinema4D, or Maya).</li><li class="leading-relaxed">Strong portfolio demonstrating layouts for game campaigns, film posters, digital ads, and short-form video branding.</li><li class="leading-relaxed">Ability to design cinematic visuals and interactive marketing assets that resonate with both gamers and film audiences.</li><li class="leading-relaxed">Understanding of gaming culture, fan communities, and social-first content creation.</li><li class="leading-relaxed">Familiarity with #booktok, #bookstagram, and gaming subcultures is a plus.</li><li class="leading-relaxed">Strong communication, teamwork, and deadline management skills.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Compensation & Benefits</h3>Salary Range: $65,000 – $72,000 annually, depending on experience.Benefits: Comprehensive health, dental, and vision insurance; 401(k); paid time off; and hybrid.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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