Rain

Senior IT Support Engineer

Business Development Representative

Senior Director of People

Account Executive

Enterprise Account Executive

Rain, a rapidly growing earned wage access fintech, is seeking a Senior IT Support Engineer. This role involves providing top-tier IT support to a global user base, managing office IT infrastructure, and ensuring smooth daily operations across hardware, software, network, and collaboration tools. The ideal candidate will possess strong IT support skills, networking knowledge, and experience with IT asset management in a dynamic startup environment, with an interest in AI technologies.

<p class="my-4 text-gray-700 leading-relaxed">Rain is the fastest-growing earned wage access (EWA) fintech in the U.S., serving 2.5 million employees and backed by top investors like QED and Prosus. We’ve raised nearly $400M in funding—including the largest Series A in fintech history—and just closed our Series B to fuel our next stage of hypergrowth.</p><p class="my-4 text-gray-700 leading-relaxed">We’re seeking an experienced Senior IT Support Engineer to join our growing team in a dynamic startup environment. The ideal candidate will bring outstanding IT support skills, solid networking knowledge, and hands-on experience managing office IT infrastructure and assets. You’ll be responsible for providing top-tier support to our global user base and ensuring smooth daily operations across hardware, software, network, and collaboration tools. If you have a proactive attitude, strong technical skills, and an interest in AI technologies, this role is for you.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Key Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design, implement, and manage office IT infrastructure, including LAN/Wi-Fi networks, switches, routers, and firewalls.</li><li class="leading-relaxed">Lead office network and AV projects, ensuring high availability, performance, and security.</li><li class="leading-relaxed">Manage and enhance Workspace ONE UEM deployments for device lifecycle and compliance.</li><li class="leading-relaxed">Drive IT automation initiatives using scripting tools or low-code/no-code platforms to streamline workflows.</li><li class="leading-relaxed">Act as a customer experience champion, ensuring responsive, high-quality support.</li><li class="leading-relaxed">Provide IT support for global teams across the US, India, LATAM, and Europe.</li><li class="leading-relaxed">Administer Google Workspace, including user provisioning, security, integrations, and troubleshooting.</li><li class="leading-relaxed">Oversee IT asset lifecycle management: procurement, deployment, tracking, and decommissioning.</li><li class="leading-relaxed">Support collaboration tools like Slack, Jira Service Management, Zoom, Confluence, and Google Meet, among others.</li><li class="leading-relaxed">Standardize and document IT processes, knowledge bases, and support procedures.</li><li class="leading-relaxed">Lead onboarding and offboarding operations, coordinating with Compliance, People and Security.</li><li class="leading-relaxed">Contribute to IT compliance efforts (SOC2, ISO 27001, PCI DSS).</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">7+ years of IT Experience, ideally with at least 2 years in a senior or lead role.</li><li class="leading-relaxed">Experience supporting Mac, Linux, and Windows platforms.</li><li class="leading-relaxed">Expert in designing and managing small-to-medium office network infrastructure.</li><li class="leading-relaxed">Demonstrated success in driving IT automation or process improvements with measurable outcomes.</li><li class="leading-relaxed">Hands-on experience with IT asset management tools and processes.</li><li class="leading-relaxed">Advanced proficiency in Google Workspace administration and automation.</li><li class="leading-relaxed">Solid experience with Workspace ONE UEM or other MDM solutions.</li><li class="leading-relaxed">Strong documentation, project management, and cross-team collaboration skills.</li><li class="leading-relaxed">Prior experience in a startup, fast-paced, or agile environment is highly desirable.</li><li class="leading-relaxed">Ability to troubleshoot and support users remotely.</li><li class="leading-relaxed">Familiarity with compliance frameworks such as SOC2, PCI, ISO 27001.</li><li class="leading-relaxed">Excellent communication skills with a customer-focused mindset.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Preferred Qualifications:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Passion for leveraging AI tools in IT operations or familiarity with emerging AI-enhanced IT solutions.</li><li class="leading-relaxed">Flexibility, proactive problem-solving, and a hands-on approach to IT challenges.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who We Are:</h3><p class="my-4 text-gray-700 leading-relaxed">Rain is filled with people with a deeply rooted passion for our mission, who embrace diversity throughout our global team, and grow personally and professionally. We own what we do and let data guide our actions while working quickly and adapting to new challenges everyday.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">How we care for our team:</h3><p class="my-4 text-gray-700 leading-relaxed">Along with competitive salaries, Rain offers great benefits including:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Flexible PTO</li><li class="leading-relaxed">Medical, Dental, Vision, Life, Disability coverage</li><li class="leading-relaxed">Parental leave</li><li class="leading-relaxed">Monthly stipend</li><li class="leading-relaxed">Equity options</li></ul><p class="my-4 text-gray-700 leading-relaxed">As part of our dedication to the diversity of our workforce, Rain is committed to Equal Employment Opportunity and does not discriminate based on race, religion, color, national origin, ethnicity, gender, sex (including pregnancy), protected veteran status, age, disability, sexual orientation, gender identity, gender expression, or any unlawful criterion existing under applicable federal, state, or local laws. If you need assistance or accommodation due to a disability, you may contact us at HR-US@rain.us.</p>

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rivos

Silicon Power Engineer

Philips

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Tender & Quote Specialist

Technical Implementation Specialist

Order Management Specialist

Senior Data Scientist

Fleet Manager Europe

Technical Training Leader - Medical Device/Capital Equipment (Cambridge, MA)

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The Rivos Power team is seeking a highly motivated engineer to develop and strategically drive state-of-the-art power modeling and optimization across our CPU and SoC blocks. This role involves working in an innovative, collaborative, and high-growth environment, focusing on the full spectrum of silicon power reduction, including power analysis, performance benchmarking, and design optimization from microarchitecture to physical implementation.

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Silicon System Level Test Engineer

SoC Fabric Architect

Silicon Logic Formal Verification

Silicon Logic Formal Verification - Full Time

Accelerator Power Management and Debug Microarchitecture & Logic Design Lead

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Senior Memory Design Engineer

<p class="my-4 text-gray-700 leading-relaxed">The Rivos Power team is seeking a highly motivated engineer to develop and strategically drive state-of-the-art power modeling and optimization across our CPU and SoC blocks. In this role, you will have the opportunity to work in an innovative, collaborative, and high-growth environment. The ideal candidate will possess in-depth experience in the full spectrum of silicon power reduction. This includes a foundation in solid power analysis, performance benchmarking, and design optimization at all levels—from microarchitecture and physical implementation to standard power-performance benchmarking.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You'll Do:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Model and analyze power consumption for various workloads on custom silicon, working closely with the CPU Architecture, Performance, and Implementation teams to define overall power requirements.</li><li class="leading-relaxed">Analyze power and performance trade-offs, drive detailed cost-benefit analyses, and make recommendations for power reduction strategies.</li><li class="leading-relaxed">Collaborate with the Performance, Design Verification, and RTL teams to create targeted test vectors that model appropriate workloads and functionality scenarios for accurate simulation.</li><li class="leading-relaxed">Own the end-to-end power simulation process, including analysis, tuning, correlation, and presenting results to the Architecture, Logic Design, and Physical Design teams.</li><li class="leading-relaxed">Partner with the CAD and Physical Design teams to enhance power estimation methodologies, simulation flows, and regression analysis.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You'll Bring:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A Bachelor's or Master's degree in EE/EECS with <strong>4-7 years of relevant</strong> industry experience.</li><li class="leading-relaxed"><strong>4 to 7 years of direct experience</strong> in power-aware design, including analysis, benchmarking, modeling, and simulation.</li><li class="leading-relaxed">Strong working knowledge of CPU architectures and workload modeling for power analysis. Familiarity with the RISC-V architecture is a significant plus.</li><li class="leading-relaxed">Proficiency with Verilog and SystemVerilog RTL coding.</li><li class="leading-relaxed">Experience with the complete silicon design flow and evaluating power, performance, and area (PPA) trade-offs at the architectural, logic, and circuit levels.</li><li class="leading-relaxed">Hands-on experience with state-of-the-art EDA tools for gate-level and transistor-level power modeling and simulation.</li><li class="leading-relaxed">Strong scripting skills in Python, TCL, or other relevant languages.</li><li class="leading-relaxed">A proven ability to solve problems dynamically, innovate, drive decisions, and lead team efforts to deliver results under aggressive schedules.</li></ul>

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