Rain

Finance Operations Analyst

Senior Product Manager

Data Analyst

Business Operations Associate

Senior IT Support Engineer

Senior Manager of Mid-Market Sales

Senior Product Manager - Payroll Squad

Account Executive (Enterprise Accounts)

Corporate Counsel (Employment & Litigation)

Rain, a rapidly growing earned wage access (EWA) fintech, is seeking a Finance Operations Analyst. This role involves managing employer relationships for payroll adjustments and repayments, problem-solving late payments, reconciling data, identifying risks, and improving customer experience. The analyst will own the accounts receivable process, investigate discrepancies, and drive process improvements with Product and Engineering teams.

Business Development Representative (BDR)

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Finance Operations Analyst</h2><p class="my-4 text-gray-700 leading-relaxed">Rain is the fastest-growing earned wage access (EWA) fintech in the U.S., serving 3.5 million employees and backed by top investors like QED and Prosus. We’ve raised nearly $400M in funding—including the largest Series A in fintech history—and just closed our Series B to fuel our next stage of hypergrowth..</p><p class="my-4 text-gray-700 leading-relaxed">Rain partners with employers to provide their employees with access to their earned but unpaid wages via our app. Payments to employees are then reimbursed to Rain via withholding from the employee’s paycheck and repayment by the employer. The Finance Operations (FinOps) team manages this workflow and ensures timely repayment from our customers.</p><p class="my-4 text-gray-700 leading-relaxed">As a Finance Operations Analyst, you will own employer relationships with regards to cyclical payroll adjustments and repayments. In practice, this means you’ll problem solve late payers, reconcile inaccurate data sets, identify risks or liabilities in current customers, and find opportunities to improve our overall customer experience.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you’ll do</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Own the accounts receivable process as part of the FinOps team, and serve as the main point of contact on payroll and repayments for a dedicated set of customer accounts</li><li class="leading-relaxed">Reconcile payments from employers with their corresponding invoices</li><li class="leading-relaxed">Coordinate with employers to ensure timely adjustments and payment</li><li class="leading-relaxed">Investigate and resolve payment discrepancies through communication with employers, coordination with other internal teams, and/or financial adjustments</li><li class="leading-relaxed">Serve as a key customer point of contact on EWA workflow issues</li><li class="leading-relaxed">Evaluate current processes from both a Rain and employer perspective, and drive improvements with the Product and Engineering teams</li><li class="leading-relaxed">Produce internal and external reporting related to repayments</li><li class="leading-relaxed">Identify opportunities to decrease loss and time to pay for employer accounts in partnership with the Customer Success team</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who you are</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">1-2 years in a customer facing role (Account Management, Customer Success, Sales, etc.) where you worked with a dedicated set of customers assigned to you</li><li class="leading-relaxed">Highly proficient with Microsoft Office, including strong Excel skills and the ability to analyze large sets of data</li><li class="leading-relaxed">Experience successfully building customer relationships through both verbal and written communication</li><li class="leading-relaxed">Strong attention to detail, with a high level of ownership and dedication to accuracy</li><li class="leading-relaxed">Demonstrated track record of problem solving skills and the ability to “connect the dots” between data across various workstreams</li><li class="leading-relaxed">Comfortable working in a fast-paced environment; startup and FinTech experience is a plus</li><li class="leading-relaxed">Bonus points for familiarity working with an enterprise CRM (Hubspot, Salesforce, etc.)</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who We Are</h3><p class="my-4 text-gray-700 leading-relaxed">Rain is filled with people with a deeply rooted passion for our mission, who embrace diversity throughout our global team, and grow personally and professionally. We own what we do and let data guide our actions while working quickly and adapting to new challenges everyday.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Compensation</h3><p class="my-4 text-gray-700 leading-relaxed">$60,000- $70,000 (Base + Variable)</p><p class="my-4 text-gray-700 leading-relaxed">Note this is a range and we take in a variety of factors when determining total compensation for the position.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">How we care for our team</h3><p class="my-4 text-gray-700 leading-relaxed">Along with competitive salaries, Rain offers great benefits including:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Flexible PTO</li><li class="leading-relaxed">Medical, Dental, Vision, Life, Disability coverage</li><li class="leading-relaxed">Parental leave</li><li class="leading-relaxed">Monthly stipend</li><li class="leading-relaxed">Equity options</li></ul><p class="my-4 text-gray-700 leading-relaxed">As part of our dedication to the diversity of our workforce, Rain is committed to Equal Employment Opportunity and does not discriminate based on race, religion, color, national origin, ethnicity, gender, sex (including pregnancy), protected veteran status, age, disability, sexual orientation, gender identity, gender expression, or any unlawful criterion existing under applicable federal, state, or local laws. If you need assistance or accommodation due to a disability, you may contact us at HR-US@rain.us.</p>

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New Relic

Director, Solutions Consulting

GVP, Product Monetization & Growth

Lead Revenue Recognition Accountant

Accounting Manager

Executive Assistant

TMI Group

Assistant Manager

Executive Chef

Fashion Salesperson KIABI C.C Parque Rioja

New Logo Account Executive - Enterprise Retail

As Director of Solutions Consulting at New Relic, you will lead, mentor, and scale a high-performing team of Solutions Consultants. You will oversee technical sales strategy, ensuring effective removal of technical friction and demonstrating the 'Technical Win' for new and existing clients. This role requires balancing deep technical observability knowledge with executive-level business acumen, partnering with Sales Leadership, Product, and Customer Success to drive regional revenue. Key responsibilities include team leadership, strategic advisory for 'must-win' deals, operational excellence in SC engagement, sales partnership, and providing product feedback.

Senior Data Engineer

Senior Software Engineer (Java/Golang & AWS)

Senior Product Manager - Monetization

Senior Account Executive - Enterprise Sales (Western Japan)

Strategic Account Executive - UK (London)

<p class="my-4 text-gray-700 leading-relaxed">We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Role Overview</h2><p class="my-4 text-gray-700 leading-relaxed">As the Director of Solutions Consulting, you will be a strategic leader responsible for building, mentoring, and scaling a high-performing team of Solutions Consultants. You will oversee the technical sales strategy, ensuring your team effectively removes technical friction and demonstrates the "Technical Win" for both new logos and enterprise expansions.</p><p class="my-4 text-gray-700 leading-relaxed">You are a "leader of leaders" or a "leader of experts" who balances deep technical observability knowledge with executive-level business acumen. You will partner closely with Sales Leadership (RVP/VP), Product, and Customer Success to drive the regional revenue engine.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What You’ll Do</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Team Leadership: Hire, develop, and retain a world-class team of SCs. Foster a culture of technical excellence, continuous learning, and value-based selling.</li><li class="leading-relaxed">Strategic Advisory: Act as the executive technical sponsor for "must-win" enterprise deals, building relationships with customer CTOs and CIOs.</li><li class="leading-relaxed">Operational Excellence: Define and optimize the SC engagement model, including discovery standards, POC frameworks, and value-realization assets.</li><li class="leading-relaxed">Sales Partnership: Partner with Regional Sales Directors to align technical resources with territory goals and ensure a healthy pipeline of qualified opportunities.</li><li class="leading-relaxed">Product Feedback Loop: Act as a key stakeholder for the Product Management team, funneling regional market requirements and competitive intelligence into the product roadmap.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Responsibilities</h2><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What You’ll Do</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Leadership & Mentorship: Lead a high-performing team of Solutions Consultants (SCs).</li><li class="leading-relaxed">Strategic Sales Partnership: Act as the primary technical partner to Regional Sales Vice Presidents (RVPs). You will align technical resources to the highest-impact opportunities and ensure the team is positioned to hit quarterly and annual revenue targets.</li><li class="leading-relaxed">Scaling the "Technical Win": Standardize the methodology for discovery workshops, Proofs of Concept (PoCs), and value-realization assets. You will ensure that every SC is equipped to remove technical objections and provide clear differentiation against competitors.</li><li class="leading-relaxed">Executive Advocacy: Act as a "Player-Coach" for high-stakes enterprise deals, building relationships with C-Suite stakeholders (CTOs, CIOs, VPs of Engineering) to act as a trusted advisor.</li><li class="leading-relaxed">Product & Market Feedback Loop: Synthesize field intelligence into actionable insights for Product Management and Marketing to influence the roadmap and refine our competitive positioning.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Required Skills & Qualifications</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Leadership Experience: 12+ years of experience in Pre-Sales/Solutions Consulting, with at least 3–5 years in a leadership or management role.</li><li class="leading-relaxed">Technical Domain Expertise: Deep understanding of the Observability landscape (APM, Logging, Infrastructure) and Cloud ecosystems (AWS, Azure, GCP).</li><li class="leading-relaxed">Observability Mastery: Familiarity with OpenSource standards (OpenTelemetry, Prometheus, Grafana) and modern software architectures (Microservices, Serverless, K8s).</li><li class="leading-relaxed">Strategic Selling: Mastery of value-based selling methodologies (e.g., MEDDPICC, Command of the Message).</li><li class="leading-relaxed">Education: Bachelor’s degree in Computer Science, Engineering, or a related field; MBA is a plus.</li><li class="leading-relaxed">Soft Skills: Exceptional emotional intelligence (EQ), conflict resolution skills, and the ability to inspire a team during high-pressure sales cycles.</li><li class="leading-relaxed">Travel: Ability to travel within the region to support key customer engagements and team offsites.</li></ul><p class="my-4 text-gray-700 leading-relaxed">wide and deep on solution positioning, differentiation and value during sales cycles.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you'll do:</h2><p class="my-4 text-gray-700 leading-relaxed">You will be the Technical lead for New Relic prospects (new logos) and customers and own the technical strategic direction in the account through an advanced ability to develop, position and provide product-centric and value-centric solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.</p><p class="my-4 text-gray-700 leading-relaxed">This role will focus on partnering with the Sales Account Executives to generate new revenue by taking technical ownership of the opportunity pursuits throughout the sales cycle for prospects (new logos) and expansion into new groups and/or new capabilities for existing customers.</p><p class="my-4 text-gray-700 leading-relaxed">The Solutions Consultant must possess a winning combination of business and technical skills, the ability to present and demonstrate our solutions to a broad spectrum of audiences from IT to business, and be able to build strong relationships and handle technical objections and issues throughout the sales cycle. Ultimately, the Solutions Consultants needs to be a trusted advisor both to internal partners as well as to our technical customers and C-Level Executives alike.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Responsibilities:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop deep expertise of New Relic products and services</li><li class="leading-relaxed">Partner with sales for effective qualification (technical and business) for prospects (new logos) and expansion opportunities with existing customers</li><li class="leading-relaxed">Lead value and solution discovery workshops to determine customers' challenges</li><li class="leading-relaxed">Create compelling Technical Proofs through demonstrations, presentations, workshops and business value assets to align our solution and value with customer initiatives, needs and business challenges to get customer buy-in and support for the proposed strategic/technical solution.</li><li class="leading-relaxed">Develop and present provocative points of view to showcase the current and future potential of customers standardizing on the New Relic platform</li><li class="leading-relaxed">Develop and successfully execute proof-of- concept and pilot engagements to showcase New Relic value proposition aligned to customers business metrics/outcomes</li><li class="leading-relaxed">Identify and resolve critical business/technical issues from customers, partners and colleagues</li><li class="leading-relaxed">Directly contribute in achieving revenue goals set for the assigned respective territory.</li></ul><p class="my-4 text-gray-700 leading-relaxed">You will also:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Collaborate as part of a broader account team to strategize and address business and technical problems</li><li class="leading-relaxed">Share and learn best practices and re-usable assets with other Solutions Consultants to enhance the quality and efficiency of the team</li><li class="leading-relaxed">Provide feedback to product management about product enhancements that can address customer needs and guide additional value</li><li class="leading-relaxed">Stay current on competitive analysis and market differentiation</li><li class="leading-relaxed">Build strong working relationships with key customer stakeholders and executives and help create champions for New Relic within the customer base.</li><li class="leading-relaxed">Support marketing initiatives such as speaking at industry events, executive briefings, user groups, conferences and signing up customer references as well as social media campaigns.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Skills:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Pre-sales experience and/or in similar customer-facing technical roles (5+ years desirable)</li><li class="leading-relaxed">Experience and understanding of monitoring and observability including experience with: AWS, GCP, Azure, DevOps, CI/CD, AIOps, logging, data analytics and visualization</li><li class="leading-relaxed">Experience with open source technologies including Prometheus, Grafana, Opencensus, ELK is desirable</li><li class="leading-relaxed">Development experience in one or more of the following languages – Java, .NET, Ruby, C/C++, Python, JavaScript, React</li><li class="leading-relaxed">Clear understanding of cloud architecture, networking, Infrastructure as Code, serverless computing</li><li class="leading-relaxed">Excellent written, verbal, presentation and interpersonal skills</li><li class="leading-relaxed">Strong problem solving skills</li><li class="leading-relaxed">Understanding of value based selling in customer facing roles</li><li class="leading-relaxed">Strong balance of sales, business and technical skills</li><li class="leading-relaxed">Experience working with enterprise customers, especially in the following industry verticals : Digital Natives, ECommerce/Retail, Healthcare, Media and Entertainment, Telco, Financial Services, Gaming, Hospitality and Travel</li><li class="leading-relaxed">Passion and energy for technology and a desire to learn</li><li class="leading-relaxed">Willingness to travel</li></ul><p class="my-4 text-gray-700 leading-relaxed">Please note that visa sponsorship is not available for this position</p><p class="my-4 text-gray-700 leading-relaxed">#LI-PS2</p><p class="my-4 text-gray-700 leading-relaxed">Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.</p><p class="my-4 text-gray-700 leading-relaxed">If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to <a href="mailto:resume@newrelic.com" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">resume@newrelic.com</a>.</p><p class="my-4 text-gray-700 leading-relaxed">We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Our hiring process</h2><p class="my-4 text-gray-700 leading-relaxed">In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.</p><p class="my-4 text-gray-700 leading-relaxed">We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the <a href="https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">San Francisco Fair Chance Ordinance</a>.</p><p class="my-4 text-gray-700 leading-relaxed">Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.</p><p class="my-4 text-gray-700 leading-relaxed">New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.</p><p class="my-4 text-gray-700 leading-relaxed">Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.</p><p class="my-4 text-gray-700 leading-relaxed">Review our Applicant Privacy Notice at <a href="https://newrelic.com/termsandconditions/applicant-privacy-policy" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://newrelic.com/termsandconditions/applicant-privacy-policy</a></p>

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Data Structures and Algorithms

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Programming Patterns

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Object Oriented Programming

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