Relatient

Client Advisor, Strategic Accounts

Senior Software Engineer

Provider Sales Executive

The Client Advisor, Strategic Accounts role at Relatient involves developing service plans, monitoring client product value, and communicating best practices. They will also manage projects, provide insights on configuration optimization, and lead data analysis using Power BI. Responsibilities include collaborating with internal teams, identifying upsell opportunities, and maintaining account documentation. The role requires managing multiple client relationships and requires approximately 10-25% travel.

<h2>At Relatient we’re on a mission to make access to healthcare simpler.&nbsp;</h2>&nbsp;We partner with leading health systems and medical practices - comprising more than 40,000 providers across the US - to optimize every step of a patient journey, from alerting patients to needed care, helping them find the right provider, scheduling appointments across multiple channels, and engaging with patients throughout their care journey via text, email, and chat. Our solutions reduce delays in care, improve communication, and enhance both the provider and consumer experience. We’ve been recognized as a Forbes Top Startup, Deloitte Fast 500, and Inc 5000, among other honors, for our rapid growth, innovative technology solutions, and energetic workplace culture.&nbsp;We are currently looking for a Client Advisor, Strategic Accounts to join our team. This role has a preference for candidates located in the Greater Atlanta area, but may consider fully remote candidates who meet the qualifications.&nbsp;<h4>Essential Functions:</h4><div><div><ul><li>Client Engagement &amp; Strategy <ul><li>Develop and deliver tailored service plans that align to business goals and drive client success, satisfaction, and long-term value realization. </li><li>Critically review and monitor client realization of product value using various data-driven approaches, identifying opportunities for improvement. </li><li>Communicate effectively with clients&nbsp;regarding recommended workflows and industry best practices related to appointment scheduling, patient engagement and patient access.&nbsp;</li></ul></li></ul></div><div><ul><li>Project Management &amp; Optimization <ul><li>Serve as a strategic partner to clients by providing insights on configuration optimization and best practices, helping to drive decision-making at both national and local levels.</li><li>Lead configuration optimization projects involving multiple client stakeholders and internal teams (Product, Implementation, Support and Interoperability) to ensure timely and successful completion.&nbsp;</li></ul></li></ul></div><div><ul><li>Product &amp; Data Analytics <ul><li>Learn how the product is optimally used across Relatient’s broader client base. </li><li>Develop compelling data visualizations that transform complex information into clear, actionable&nbsp;insights. </li><li>Conduct Power BI training sessions and demonstrations to empower clients with data visualization capabilities. </li><li>Conduct periodic audits and analyses of ongoing support issues to uphold service-level commitments.&nbsp;</li></ul></li></ul></div></div><div><div><ul><li>Cross-functional Collaboration <ul><li>Act as a liaison to coordinate product release deployments across client environments—ensuring change control approvals, clear communication, and minimal disruption. </li><li>Facilitate the enhancement request process: gather requirements, align with stakeholders, and advocate on behalf of clients with internal Product and Interop teams.&nbsp;</li></ul></li></ul></div><div><ul><li>Growth &amp; Thought Leadership <ul><li>Identify potential upsell and cross-sell opportunities and coordinate handoff to the client account management team. </li><li>Recognize&nbsp;opportunities for white papers or case studies. </li><li>Continually build&nbsp;expertise in the application’s configuration and usage.&nbsp;</li></ul></li></ul></div><div><ul><li>Contract Management and Documentation:&nbsp; <ul><li>Maintain&nbsp;accurate documentation and reporting on account activities, adhering to Relatient activity guidelines. </li><li>Coordinate with internal teams to ensure compliance and manage contractual obligations.&nbsp;</li></ul></li></ul></div></div>&nbsp;<h4>Education &amp; Experience Requirements:</h4><ul><li>Bachelor&rsquo;s Degree or equivalent experience&nbsp;required. </li><li>Minimum of 3 years of experience managing multiple client and senior executive relationships, serving as a trusted advisor for client strategy. </li><li>Healthcare industry experience preferred. </li><li>Proven&nbsp;track record in a goal-oriented, self-directed environment. </li><li>Strong presentation skills, both written and oral. </li><li>Experience in&nbsp;identifying, managing, and mitigating risks, as well as managing renewal and upsell pipelines.&nbsp;</li></ul>&nbsp;<h4>Travel:</h4><ul><li>This position may require anywhere from 10%-25% travel based on the needs of the client and business.</li></ul>&nbsp;<h4>Compensation:</h4>For positions filled in the United States, the typical salary range for this type of position is between $82,000-$115,000. Ranges are based on various factors including the labor market, job type, job level, internal equity, and budget. Exact offers will be determined by factors such as the candidate's skills, qualifications, experience, and geographic location.&nbsp;<div><div>Relatient is an equal opportunity employer.</div><div>To learn more about our organization, please visit <a href="http://www.relatient.com">www.relatient.com</a></div></div><div>&nbsp;</div><div>#LI-AM1</div><div>#LI-Remote</div>

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AlphaSense is seeking to build its India Talent Community. The company is looking for team players who are humble, hungry, and smart, and who can put their egos aside to prioritize the needs of the team. The ideal candidates should be highly motivated, driven to succeed, and always looking for ways to improve, and should have excellent communication skills and a collaborative spirit. The company offers opportunities for personal and professional growth, and celebrates hard work and dedication. AlphaSense is committed to fostering a work culture that encourages these qualities and values the contributions of team players. They are looking for people who want to create the next thing. AlphaSense is an equal-opportunity employer.

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<h2>About AlphaSense:&nbsp;</h2> The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&amp;P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!</div><div><iframe src="https://www.youtube.com/embed/jGvdN_T6d60" width="560" height="314"></iframe> In India, we have our teams based in Pune, Mumbai, Delhi and, Bangalore. We pride ourselves on being client-focused and collaborative, on the pioneering edge of technology. We also have fun. Whether it’s office happy hours, team outings, or game nights, we believe in working with people we like to hang out with. Ideal candidate traits If you identify as a team player and you are humble, hungry, and smart — we would love to get to know you. We believe these qualities to be vital to building a strong, productive, and collaborative work environment, where everyone is committed to achieving common goals and working towards shared success. We are looking for people who are willing to learn from others, who can put their egos aside and prioritise the needs of the team. You should also be highly motivated, driven to succeed, and always looking for ways to improve. We value emotional intelligence, excellent communication skills, and a collaborative spirit that enables them to build strong relationships with teammates and work effectively towards shared goals. At AlphaSense we are committed to fostering a work culture that encourages these qualities and values the contributions of team players who exhibit them. We seek to match the ambition of ideal team players by offering opportunities for personal and professional growth, providing the resources and support necessary to achieve their goals, and creating an environment where hard work, dedication, and teamwork are celebrated and rewarded. At AlphaSense we are building teams of ideal players who embody the core values of Sisu, driving the company’s success and helping us to create a positive impact on the world. Technologies that we work with: Frontend ReactJS, TypeScript, Micro Frontends Applications NodeJS, TypeScript, GraphQL, Java 17, Spring Boot, Python, FastAPI Backend Java 17, Spring Boot, Python, FastAPI, Kafka Search and AI Apache Solr, Elasticsearch, Vector Search, ML, LLM, Pytorch, Tensorflow Cloud architecture AWS, GCP, Kubernetes, Crossplane, Argo CD Quality &amp; reliability Cypress, Selenium, Selenide, Playwright, Rest Assured, K6, Prometheus, Loki, Grafana &nbsp; Ready to Make an Impact? Join our talent community, hear about exciting career opportunities, and get tailored job recommendations based on your interests. If you’re looking for a challenge, if you love finding things that need interesting solutions, AlphaSense is a great place to come. It is a place for builders, for people who want to create the next thing. &nbsp; Want to hear more? Contact us and let’s figure out together if we can find a common path. Tell us about yourself and your background in your own words.</div><div>AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: <ul> <li style="font-size: 12pt;">AlphaSense never asks candidates to pay for job applications, equipment, or training.</li> <li style="font-size: 12pt;">All official communications will come from an @<a href="http://alpha-sense.com/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://alpha-sense.com/&amp;source=gmail&amp;ust=1740162734907000&amp;usg=AOvVaw2sfhQUZloRzVpQ4Yj1Ftlo">alpha-sense.com</a>&nbsp;email address.</li> <li style="font-size: 12pt;">If you’re unsure about a job posting or recruiter, verify it on our&nbsp;<a href="https://www.alpha-sense.com/careers/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.alpha-sense.com/careers/&amp;source=gmail&amp;ust=1740162734907000&amp;usg=AOvVaw3I0CFwb1ser7ImCRD48YOl">Careers page</a>.</li> </ul> If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.</div>

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