Relatient

Senior Software Engineer

Lead Software Engineer

Marketing Coordinator

Client Operations Manager

Manager of Client Engagement

Provider Sales Executive

At Relatient, we’re on a mission to simplify access to care – intelligently. As the leader in intelligent scheduling and patient engagement, we help healthcare organizations connect with patients more effectively through AI-powered workflows, real-time automation, and flexible access tools. More than 47,000 providers trust us to manage over 150 million appointments annually, reducing delays in care, streamlining contact center operations, and helping patients get the care they need, when they need it. We’ve been recognized by Forbes, Deloitte, and Inc. 5000 for our growth, innovation, and inclusive culture.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3><p class="my-4 text-gray-700 leading-relaxed">At Relatient, we’re on a mission to simplify access to care – intelligently. As the leader in intelligent scheduling and patient engagement, we help healthcare organizations connect with patients more effectively through AI-powered workflows, real-time automation, and flexible access tools.</p><p class="my-4 text-gray-700 leading-relaxed">More than 47,000 providers trust us to manage over150 million appointments annually, reducing delays in care, streamlining contact center operations, and helping patients get the care they need, when they need it. We’ve been recognized by Forbes, Deloitte, and Inc. 5000 for our growth, innovation, and inclusive culture.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Your Role</h2><p class="my-4 text-gray-700 leading-relaxed">We are currently looking for a <strong>Senior Software Engineer</strong> to join our team. This position will be a hybrid role, working 3 days a week from our office in Amar Tech Park.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">In this role, you’ll help us move the needle owning:</h3><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Technical Leadership and Innovation</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead the design and implementation of new software features and applications, ensuring they meet the healthcare industry's regulatory standards.</li><li class="leading-relaxed">Drive innovation in the product line by researching and applying new technologies and methodologies to solve complex healthcare problems.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Software Development and Lifecycle Management</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop high-quality, secure, and scalable software solutions that comply with healthcare regulations such as HIPAA (Health Insurance Portability and Accountability Act).</li><li class="leading-relaxed">Oversee the entire software development lifecycle, including requirements gathering, design, coding, testing, deployment, and maintenance.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Quality Assurance and Regulatory Compliance</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ensure software solutions are developed in compliance with relevant healthcare regulations and standards, where applicable.</li><li class="leading-relaxed">Implement and oversee rigorous unit testing protocols and quality assurance processes to ensure software reliability and performance.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Collaboration and Cross-Functional Leadership</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Collaborate closely with product managers, UX/UI designers, and other stakeholders to understand user needs and translate them into functional software solutions.</li><li class="leading-relaxed">Lead and mentor junior software engineers, promoting a culture of excellence, continuous learning, and knowledge sharing.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Data Security and Privacy</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Champion the importance of data security and privacy within the team, ensuring all software solutions adhere to the highest standards of data protection.</li><li class="leading-relaxed">Stay updated with the latest in cybersecurity trends and regulatory changes affecting the healthcare industry to proactively address potential security vulnerabilities.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Client-Focused Solution Development</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Work closely with customer support teams to understand client issues and feedback, using this information to inform ongoing product development and improvement.</li><li class="leading-relaxed">Participate in client meetings and demos as needed to provide technical expertise and support for sales and marketing efforts.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Project Management and Agile Practices</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Utilize agile methodologies to manage software development projects, ensuring timely delivery of features and responsiveness to changing customer needs.</li><li class="leading-relaxed">Lead sprint planning, retrospectives, and stand-ups, ensuring clear communication and efficient workflow within the development team.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Continuous Professional Development</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Stay abreast of the latest developments in software engineering and healthcare technology to continuously improve personal expertise and the overall effectiveness of the development team.</li><li class="leading-relaxed">Encourage and facilitate ongoing education and professional development opportunities for team members.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Core Experience Requirements</h3><p class="my-4 text-gray-700 leading-relaxed">We’re looking for someone with:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor's degree in computer science, B.E./ B. Tech, computer engineering, or equivalent work experience in lieu of a degree is required.</li><li class="leading-relaxed">7+ years of experience in a software engineering role</li><li class="leading-relaxed">Working knowledge of AWS, Docker, and git</li><li class="leading-relaxed">Experience with Spring, Hibernate and Sprinboot</li><li class="leading-relaxed">Good understanding of Data Structure & Algorithms.</li><li class="leading-relaxed">Good understanding / implementation of SOLID principles and Design Patterns.</li><li class="leading-relaxed">Good understanding of Test Driven Developmet</li><li class="leading-relaxed">Previous experience building and working with CI/CD pipelines</li><li class="leading-relaxed">Strong knowledge of SQL and relational databases</li><li class="leading-relaxed">Experience giving and receiving code reviews</li><li class="leading-relaxed">Previous experience building and consuming RESTful web APIs</li><li class="leading-relaxed">Knowledge of unit testing and integration testing</li><li class="leading-relaxed">Knowledge and experience with Agile methodologies</li><li class="leading-relaxed">Ability to work and thrive as part of a collaborative team</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Bonus points if you have these preferred qualifications:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience building software in a healthcare environment preferred</li><li class="leading-relaxed">Experience building applications leveraging HL7 FHIR preferred</li><li class="leading-relaxed">Experience with Kubernetes and AWS EKS/Fargate preferred</li><li class="leading-relaxed">Familiarity with the principles of Domain-Driven Design (DDD) preferred</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Ready to Join Relatient?</h3><p class="my-4 text-gray-700 leading-relaxed">If you’re looking for work that matters and a team that makes it count, we'd love to hear from you!</p>

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This highly-impactful role at OKX, a leading global cryptocurrency exchange, involves working with the KYB team to manage customer Know Your Business (KYB) cases. Responsibilities include comprehensive reviews of onboarding cases, ensuring consistency with KYB policy, verifying AML documentation using validation tools, and requesting appropriate CDD/EDD documentation. The role also involves investigating potential matches against sanctions, PEPs, and adverse media, providing management information on AML/CDD issues, maintaining high service levels, and supporting CDD function enhancements.

OKX is a world-leading digital asset exchange, providing advanced financial services to traders worldwide leveraging blockchain technology. Our platform offers spot & derivatives trading helping traders optimize their strategy. It provides a safe, reliable and stable environment for digital assets trading via web interface and mobile app by adopting GSLB, and distributed server clusters. We believe blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to achieve something that changes the world and never stop to innovate and improve on our customer experience.

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<h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Who We Are:</h4><p class="my-4 text-gray-700 leading-relaxed">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.</p><p class="my-4 text-gray-700 leading-relaxed">OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.</p><p class="my-4 text-gray-700 leading-relaxed">Across our multiple offices globally, we are united by our core principles: <em>We Before Me</em>, <em>Do the Right Thing</em>, and <em>Get Things Done</em>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.</p><p class="my-4 text-gray-700 leading-relaxed">OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>About the Opportunity:</strong></p><p class="my-4 text-gray-700 leading-relaxed">A unique and highly-impactful role at one of the fastest-growing global cryptocurrency exchanges. In this role, you will be working alongside the KYB team and you will be responsible for customer Know Your Business (KYB) cases that have been identified through our onboarding systems for potential money laundering, terrorist financing, Bank Secrecy Act violations and other AML or fraud related. This individual must have prior know-your-business and sanctions compliance experience.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>What You’ll Be Doing:</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Complete comprehensive reviews of incoming customer onboarding cases and ensuring that the application of KYB principles are consistent with the Company’s KYB policy and customer risk assessment.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Reviewing KYB documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Requesting appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLA's.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEP's and adverse media news and ensuring the appropriate action is taken.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide information to management in respect of AML/CDD issues arising.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Support the enhancement of our CDD function and maintain procedures</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Manage specific projects, which may arise from time to time.</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Job Requirements:</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Completion of tertiary higher education such as Higher Diploma, Degree and onwards.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You have two or more years’ experience in AML and CDD/EDD review or in a KYB work domain,</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You are a ‘team player’ who can work well within the function to deliver a quality service.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You have excellent communication and writing skills, and are attentive to details.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Excellent command of spoken and written English is required.</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Perks & Benefits</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive total compensation package</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">L&D programs and Education subsidy for employees' growth and development</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Various team building programs and company events</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Wellness and meal allowances</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Comprehensive healthcare schemes for employees and dependants</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">More that we love to tell you along the process!</li></ul><p class="my-4 text-gray-700 leading-relaxed">#LI-AZ1 #LI-ONSITE</p>

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