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As a Solution Consultant at Resolver, you will be a customer advocate, guiding SaaS implementations by understanding needs, providing recommendations, and configuring software. You will collaborate with consultants and project managers on implementations typically lasting 3-6 months. Your responsibilities include leading software implementations, educating customers, creating designs, managing projects, gathering requirements, configuring software, and delivering training. You will also support pre-sales activities and share market feedback with product management.

<em style="background-repeat: no-repeat;outline: none;font-style: italic;color: rgb(38,50,56);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;">Resolver operates as a hybrid workforce with the option to work at home, in the office, or a mix of both. There will be times where we’ll need you to be at our London office.As a Solution Consultant, you live to delight customers by solving business problems with technology. You are a customer advocate, who helps guide Resolver’s SaaS implementations by separating wants from needs, providing recommendations, configuring off-the-shelf software and administering training on best practices.&nbsp;You'll&nbsp;partner with Consultants, Solution Architects and Project Managers to impress customers with implementations that typically take 3- 6 months - but don't worry, you'll be working on multiple projects at once that will keep things interesting but not overwhelming!You’ll get to work with a passionate, proactive team who will support you to be successful as you grow professionally. You’ll collaborate daily and your voice will contribute to a great organization (that’s us by the way!) About Resolver:Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose.&nbsp;We are ambitious in both our mission and our culture. As a business within <a href="https://www.kroll.com/en">Kroll</a>, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise. Resolver has also been named one of Canada’s Great Places to Work eight years in a row!&nbsp;Your day-to-day: Let's break it down!&nbsp;Project Delivery (90%) Measures of success: customer feedback (NPS, references), peer feedback, utilization,&nbsp;and&nbsp;project margin&nbsp; You’ll enable customers to take maximum advantage of our software by leading and participating in the delivery of software implementations.Consultation<ul><li>Educating customers on what’s required for successful implementations</li><li>Creating design alternatives, producing work estimates, recommendations, and securing agreement on designs that satisfy customer requirements and reflect industry best practices</li></ul>Project Management<ul><li>Establishing a shared vision of project success during project initiation and confirming a common understanding of project scope, delivery approach, task ownership, and deliverables</li><li>Controlling and communicating project scope, schedule, budget, and risk to customers and management</li><li>Leading regular project discussions with customers and project teams to review work plans, risks, actions, issues, and decisions that drive projects to completion and minimize “time to value”</li></ul>Business Analysis<ul><li>Gathering and documenting customer functional and technical requirements</li></ul>Configuration<ul><li>Configuring the software based on the solution design performing quality assurance to minimizing rework (no coding required)</li></ul>Training<ul><li>Delivering administrator, train-the-trainer, and end-user training sessions, and authoring training materials as required (including documents, decks, videos, etc.)</li></ul>Presales Support (5%)&nbsp; Measures of success:&nbsp;&nbsp;timely and accurate work estimates,&nbsp;Statements of Work, development of estimation processes,&nbsp;and tools<ul><li>Collaborate with the Sales team and lead presales activities with customers which result in a common understanding of project success factors,&nbsp;scope&nbsp;of work, and cost of the required Services.</li></ul>Product Management (5%) Measures of success:&nbsp;evidence of capturing and sharing relevant market feedback&nbsp;&nbsp;<ul><li>Establishes a communication channel with Product Management to share market feedback and gain insight into the product roadmap</li></ul>People who Excel:<ul><li>2 - 4 years of prior experience in delivering enterprise off-the-shelf software or incident management solutions</li><li>Experience with Visio, MS Project, MS Office, and CRM’s such as Salesforce</li><li>Experience within Incident Management, Investigation and Case Management, Security Risk Management is a bonus but not a must have!&nbsp;</li><li>You love to make customers happy regardless of any obstacle!</li><li>You’re a go-getter with an excellent ability to manage ongoing projects simultaneously</li><li>You have exceptional communication skills and get pumped speaking with customers</li><li>You’re a self-starter who can take charge of tasks with minimal direction (we’re not fans of micro-management)</li><li>You’re accountable for your work! You take the time to invest in research, learning, and practice to make yourself an expert in your field!</li></ul><div style="background-repeat: no-repeat;outline: none;font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-weight: 400;line-height: 20.0px;margin: 10.0px 0.0px;color: rgb(51,51,51);font-style: normal;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;">What we’ll give you in return</div><div style="background-repeat: no-repeat;outline: none;font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-weight: 400;line-height: 20.0px;margin: 10.0px 0.0px;color: rgb(51,51,51);font-style: normal;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;">Resolver has been recognized as a Great Workplace. Culture isn't just something we write about (although we do), we live our values and challenge each other to be our best selves. We invest in Resolverites who will grow with us.&nbsp;We have a comprehensive rewards package to show our team our appreciation for everything they do:</div><ul style="background-repeat: no-repeat;outline: none;margin: 1.0em 0.0px;padding: 0.0px 0.0px 0.0px 40.0px;list-style: inside disc;color: rgb(51,51,51);font-family: 'Open Sans' , Helvetica;font-size: 14.0px;font-style: normal;font-weight: 400;letter-spacing: normal;text-indent: 0.0px;text-transform: none;word-spacing: 0.0px;"><li style="background-repeat: no-repeat;outline: none;list-style: inherit;margin-left: 25.0px;">Benefits:&nbsp;Paid by us for health and dental, life assurance, income protection, travel insurance as well as pension matching. We also offer a wellness/fitness reimbursement, that can go towards things like gym memberships, yoga classes, team sport fees or a bike.</li><li style="background-repeat: no-repeat;outline: none;list-style: inherit;margin-left: 25.0px;">Professional Development:&nbsp;We have an external learning budget to help you grow and develop. We host a learning workshop about every 6 weeks on topics like Time Management, Self-Awareness and Giving Feedback; we also have e-learning to meet the needs of our remote team. We offer a Career Development Program to help you identify and build your skillsets for internal growth opportunities and beyond. We also have a Coaching Program for all our managers. We know how important it is to have a good boss, so we invest in their development.</li><li style="background-repeat: no-repeat;outline: none;list-style: inherit;margin-left: 25.0px;">Vacation:&nbsp;It's open, which means we don't worry about an accrual clock.</li><li style="background-repeat: no-repeat;outline: none;list-style: inherit;margin-left: 25.0px;">Flexibility &amp; Trust:&nbsp;We enable our team to create a work environment that will set them up for success. We hire adults and we trust you to manage your outcomes. Day-to-day, everyone is given the option to decide whether they want to work remote or in-office depending on the needs of their role.</li><li style="background-repeat: no-repeat;outline: none;list-style: inherit;margin-left: 25.0px;">In the Office:&nbsp;If you choose to come into the office, you will have access to snacks, beverages &amp; team socials too, including the folks who are remote! Our London office is 1 minute from London Bridge Station &amp; 2 mins from Borough Market!</li></ul>Interested?!If you want to work in a highly collaborative environment and are committed to making a difference, we’d like to meet you. We truly appreciate all interest and will happily reply to qualified candidates. Resolver is committed to providing accommodations for all persons with disabilities. If at any point in the recruitment process you require accommodation, please notify the applicable recruiter or contact us directly at careers@resolver.com

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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As a Data Engineer at Netflix, you will be responsible for building systems to efficiently process data and modeling data for analytics. You will collaborate with various teams to understand needs, design and develop data pipelines, and ensure timely delivery of high-quality data. You will also translate business questions into data requirements, explore new ways to add value to Netflix using data, and build partnerships with data scientists and other stakeholders. This role involves owning critical pipelines, collaborating with stakeholders, and enabling informed decision-making. Netflix values strong communication, a growth mindset, and the ability to work effectively in a fast-paced environment.

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Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.<h2>About Data Science and Engineering organization:</h2>Data Science and Engineering (DSE) is a key pillar of Netflix's data-driven strategy, leveraging data, analytics, experimentation, models, and consumer insights to make informed decisions. DSE focuses on data engineering, metrics, analysis, dashboards, analytic tools, experimentation research, and analytics. It also develops models and algorithms for internal decision support.We pride ourselves on using data to inform our decision-making as we work towards our mission. This requires curating data across various domains, such as Growth, Finance, Product, Content, and Studio. All of this data collection and curation is made possible thanks to Netflix's amazing Data Engineers, who bring this data to life.<h2>About Data Engineering:</h2>Data Engineering at Netflix is a role that requires building systems to process data efficiently and modelling the data to power analytics. These solutions can range from batch data pipelines that bring business metrics to life to real-time processing services that integrate with our core product features. In addition, we require our Data Engineers to have a rich understanding of large distributed systems on which our data solutions rely. Candidates should have knowledge across several of these skill sets and usually need to be deep in at least one. As a Data Engineer, you also need to have strong communication skills since you will need to collaborate with business, engineering, and data science teams to enable a culture of learning.We are hiring for the first time for the Data Engineering organisation in EMEA and across the following Data Engineering teams:Conversation, Marketing &amp; Fandom Data Engineering&nbsp;The reach of Netflix and the fandom we create fuels the “Netflix effect” - a virtuous cycle of great content and intense fandom that catapults our stories into the cultural conversation. Netflix influences what people around the world <a href="https://www.whats-on-netflix.com/news/netflix-dominates-most-searched-tv-shows-list-of-2023/" target="_blank">search for</a> and <a href="https://www.thesun.co.uk/tv/25830047/netflix-new-series-one-day/" target="_blank">talk about</a>, the <a href="https://www.forbes.com/sites/hughmcintyre/2024/02/08/we-are-the-world-returns-to-the-billboard-charts-post-netflix-documentary-debut/?sh=7c885f743213" target="_blank">music</a> they listen to, the <a href="https://variety.com/2024/shopping/news/three-body-problem-silent-spring-books-buy-online-1235950943/" target="_blank">books</a> they read, the <a href="https://www.lemonde.fr/en/france/article/2024/01/18/netflix-s-emily-in-paris-and-lupin-drive-paris-tourism_6443181_7.html#" target="_blank">countries they visit</a>, and how they <a href="https://www.theguardian.com/fashion/2024/mar/31/netflix-the-gentlemen-sales-english-upper-class-fashion" target="_blank">dress</a>.&nbsp;Our marketing efforts help to kick-start the Netflix effect, and we are providing more and more ways for fans to engage with our stores: <a href="https://www.netflix.com/tudum" target="_blank">Tudum</a>, events like <a href="https://about.netflix.com/en/news/netflix-bites-first-ever-pop-up-restaurant" target="_blank">Netflix Bites</a> and <a href="https://www.netflix.com/tudum/articles/bridgerton-official-events" target="_blank">Bridgerton experiences</a>, and the launch in 2025 of the first two <a href="https://www.netflix.com/tudum/articles/netflix-house" target="_blank">Netflix House</a> locations.&nbsp;We also create and measure the social buzz with performance marketing and acquisition marketing for Netflix, Netflix Games, Ads, and more.&nbsp;In this team, you’ll help elevate our conversation, marketing, and fandom decisions and events globally. You will own and architect our data engineering pipelines to ingest marketing and fandom data from various sources and power insights using the data.Security Data EngineeringThis team is responsible for developing data products that deliver critical insights into security, fraud, and technology risks across customer accounts and internal systems. You will play a key role in enabling our security teams to detect and mitigate security risks within our extensive cloud technology infrastructure. Our infrastructure environment is large and complex, with intricate topology, access controls, security policies, and usage patterns. Centralizing diverse data points to enhance our understanding of these dimensions is essential for success in this role.Member Data EngineeringThe Netflix product experience helps our Members discover the next great piece of content to enjoy. &nbsp;It could be a new series, an old movie, a live event people are talking about, or even a new video game. &nbsp;The Product has to put the right content, in the right format, in front of the right people, at the right time. &nbsp;When we do that well, Members value Netflix and continue to subscribe, despite the many other choices for entertainment. &nbsp;This team creates the data products that help measure this experience, track key KPIS, and support innovation decisions through A/B testing. &nbsp;You will partner closely with Engineering teams to refine the client and server logging that serves as a foundation for our analytic datasets and work closely with Data Scientists and Product Managers using this data to identify new opportunities and test out new ideas.&nbsp;&nbsp;<h2>What have you done and what do you know?&nbsp;</h2><ul><li>You have 6+ years of experience and proficiency building data pipelines in batch and/or real-time settings to support a variety of use cases. Some of our data sources are small (e.g., sales at Netflix House), and some are enormous (e.g., social media feeds). Our stack is Spark, Flink, Iceberg, Kafka - experience with these specific technologies is helpful but not strictly required.</li><li>You are proficient in Python and/or Scala for scripting, automation, and data orchestration frameworks, and you can write complex SQL (any variant) for ad-hoc and recurring workflows. You strive to write elegant and maintainable code, and you're comfortable picking up new technologies.</li><li>You understand how to model data efficiently for reporting and metrics, and how to organize data for scale and fast retrieval.</li><li>You have experience sourcing and modelling data from application APIs and event streams.</li><li>You have experience converting business requirements into data engineering workstreams, enabling insights that empower our colleagues to make better and more informed decisions.&nbsp;</li><li>You have experience mentoring and guiding/unblocking other team members, navigating ambiguity and creating clarity</li></ul><h2>What will you do?</h2><ul><li>Fully own critical pipelines and data sets to support variety of use cases in data science and engineering.&nbsp;&nbsp;</li><li>Directly collaborate with stakeholders to understand needs, model tables using data warehouse best practices, and develop data pipelines to ensure the timely delivery of high-quality data.</li><li>Creatively explore how to use data to continually add value to Netflix. Translate ambiguous business questions into clear data requirements, and then deliver on them.</li><li>Be a bridge between data engineering and the business, enabling insights that empower our colleagues to make better and more informed decisions.&nbsp;</li><li>Build strong partnerships with data scientists, analytics engineers, and machine Learning practitioners to enable research and insight delivery for the business.&nbsp;</li></ul><h2>Who are you?&nbsp;</h2><ul><li>You work quickly and independently while also collaborating effectively across functions (e.g. with marketing experts, data scientists, product managers).&nbsp;</li><li>You thrive in a fast-paced environment and see yourself as a partner in the business, with the shared goal of moving it forward.</li><li>You have a growth mindset and expect the same from your colleagues. You are also curious,&nbsp; authentic, selfless, determined, and industrious. You generously give and receive candid feedback to grow yourself and those around you.&nbsp;</li><li>You have strong beliefs that are weakly held: you can deliberate and hear all sides of a discussion, and adapt to new perspectives that emerge from it.&nbsp;</li><li>You are a sharp communicator who can break down and explain complex data problems in clear and concise language.</li></ul><a target="_blank" href="https://about.netflix.com/en/inclusion">Inclusion</a> is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.Job is open for no less than 7 days and will be removed when the position is filled.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.