Revolgy

We make the cloud work for you. We bring you the latest cloud technologies and on-demand services adapted to your needs.

Renewals Specialist for Google Workspace (remote Europe)

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Revolgy is seeking a Renewals Specialist for Google Workspace to join its Customer Operations Team. This remote role in Europe focuses on automating and refining renewal processes using AI and predictive analytics to ensure a seamless customer experience. The specialist will lead the Google Workspace renewal lifecycle, architect smart processes, manage risk with data intelligence, and collaborate across departments to maintain cohesive, compliant, and customer-centric operations. The ideal candidate is a forward-thinking professional with a strong interest in AI and analytical skills.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Renewals Specialist for Google Workspace (remote Europe)</h3>Customer Operations Team - RemoteAre you a forward-thinking professional who sees a manual process and immediately thinks, "I can automate that"?We are looking for an Renewals Specialist to join our team. In this role, you won't just follow processes – you will build, automate, and refine them using AI and predictive analytics to ensure a seamless experience for our customers.About Revolgy ☁️ Revolgy is a leading multinational company providing digital transformation services through online collaboration tools and cloud infrastructure operating on Google Cloud Platform and Amazon Web Services. We are a premier partner of Google and Amazon. We serve over 2000 customers around the globe.Location & Contract TypeLocation 🌍 Remote position open to candidates in the Europe.Contract Type ✍️ This position is open for candidates interested in Business-to-Business (B2B) contract position in countries in Europe or interested in employment (only applicable if candidate is located in Czechia, Slovakia, UK and Estonia).What Will You Do?<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead the Renewal Lifecycle: Act as the primary point of contact for renewals (specifically focusing on Google Workspace). You’ll proactively engage customers, translate complex vendor policies into business-friendly advice, and identify upsell opportunities using data analytics.</li><li class="leading-relaxed">Architect Smart Processes: Develop and standardize workflows for special pricing, discount approvals, and Statements of Work (SOW). Your goal is to maximize "zero-touch" automation using AI for document generation and machine learning for predictive pricing.</li><li class="leading-relaxed">Risk & Data Intelligence: Implement AI-based risk scoring to flag non-standard contract terms and use AI to extract customer insights from feedback at scale.</li><li class="leading-relaxed">Collaborate Across the Business: Work closely with Sales, Legal, Finance, and Project Management to ensure our operations are cohesive, compliant, and customer-centric.</li><li class="leading-relaxed">Continuous Improvement: Constantly evaluate our operational lifecycle to identify where AI can eliminate manual tasks and improve our forecasting accuracy.</li><li class="leading-relaxed">Operational Support: Provide high-level backup to our L1 support team when needed, ensuring our service standards never drop.</li></ul>What You Bring<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Google Workspace Experience: A solid track record in Google Workspace renewals and licensing. You should be comfortable navigating Google’s vendor policies and explaining licensing limitations and options to diverse clients.</li><li class="leading-relaxed">An AI-First Mindset: You have a strong interest and experience with implementing AI into your day-to-day work.</li><li class="leading-relaxed">Analytical Skills: Ability to use analyse data for forecasting, identifying risks, and uncovering growth opportunities.</li><li class="leading-relaxed">Communication in CZ and EN: Fluency in English and Czech is essential. You can explain complex licensing structures to a customer just as easily as you can document technical specifications for an automation tool.</li><li class="leading-relaxed">Autonomy & Ownership: You are resilient, organized, and capable of managing multiple high-priority projects simultaneously without losing sight of the details.</li><li class="leading-relaxed">Stakeholder Management: You’re a bridge-builder who can navigate different department needs while keeping the customer's success at the center of every decision.</li><li class="leading-relaxed">Adaptability: You thrive in an environment where you are expected to find a better way to do things rather than just following the status quo.</li><li class="leading-relaxed">Nice to have: Knowledge of GCP or AWS.</li></ul>What We Offer<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Impactful Culture: Join a supportive team driven by values like teamwork and innovation, where your proactivity is always celebrated.</li><li class="leading-relaxed">Commitment to Growth: We invest in your professional development through our "Continuous Learning" mindset, supporting both hands-on experience and certifications (like GCP Professional Cloud Architect).</li><li class="leading-relaxed">Innovation in Action: AI and automation aren't just buzzwords here. They are essential tools we expect everyone to use to amplify their impact.</li><li class="leading-relaxed">Autonomy & Accountability: Enjoy the flexibility and trust to influence your work, with full accountability for delivering results.</li></ul>Additional benefits for employees:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5 weeks of paid vacation & sick days</li><li class="leading-relaxed">Budget for work equipment and energy costs</li><li class="leading-relaxed">Mobile phone & mobile tariff contribution</li><li class="leading-relaxed">Company notebook</li><li class="leading-relaxed">GallupStrengths talent DNA analysis</li><li class="leading-relaxed">Learning and development budget</li><li class="leading-relaxed">Support for tech speakers and company-hosted meetups</li><li class="leading-relaxed">Company events</li><li class="leading-relaxed">Multisport card or Pluxee Flexi Card, company SIM card with unlimited data</li></ul>Our Hiring ProcessWe want our candidate experience to be as transparent and engaging as possible. As a remote-first company, we value efficiency and cultural fit. Here is what you can expect:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Step 1: Async Introduction – You’ll start with an asynchronous application form and a short video introduction. This allows us to get a glimpse of your personality and experience in a way that fits your schedule.</li><li class="leading-relaxed">Step 2: People Success Screening (45 min) – A video call via Google Meet to discuss your motivation. This stage includes short, interactive puzzles (via Google Slides) to help us understand your problem-solving approach and soft skills.</li><li class="leading-relaxed">Step 3: Meet the Team (60 min) – You’ll meet your potential manager and future teammates. This round includes role-specific exercises simulating real-life scenarios, giving you a hands-on feel for the work you’ll be doing.</li><li class="leading-relaxed">Step 4: Alignment & Offer – We wrap up by ensuring our expectations, career paths, and values are perfectly aligned before welcoming you to the team.</li></ul>Equal Opportunity Employer 🌈Diversity and equal opportunity are important to us. We are happy about the interest of all candidates and strive to provide feedback as quickly as possible.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3>EGNYTE YOUR CAREER. SPARK YOUR PASSION.This is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every team member should be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining, you’re not just landing a new career, you become part of a team of doers, thinkers, and collaborators who embrace and live by our values:Invested RelationshipsFiscal PrudenceCandid ConversationsABOUT THE COMPANYThe company is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, it has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.Our team consistently delivers valuable features with high efficiency and quality.WHAT YOU’LL DO:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design and develop highly scalable and resilient cloud architecture that seamlessly integrates with on-premises systems</li><li class="leading-relaxed">Drive the team’s goals and technical direction to find and pursue technical opportunities that make the cloud platform more efficient</li><li class="leading-relaxed">Effectively communicate complex design and architecture details</li><li class="leading-relaxed">Understand company and industry-wide trends to help develop new technologies</li><li class="leading-relaxed">Conceptualize, develop, and implement changes that prevent key systems from becoming unreliable, under-utilized, or unsupported</li><li class="leading-relaxed">Own all aspects of critical software projects from design to implementation, QA, deployment, and monitoring</li></ul>YOUR QUALIFICATIONS:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">BE, ME, or related technical field, or equivalent practical experience</li><li class="leading-relaxed">6-8 years of professional experience in engineering with a history of technical innovation</li><li class="leading-relaxed">Experience in providing technical leadership to engineers</li></ul>BENEFITS:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive salaries</li><li class="leading-relaxed">Medical insurance and healthcare benefits for you and your family</li><li class="leading-relaxed">Fully paid premiums for life insurance</li><li class="leading-relaxed">Flexible hours and PTO</li><li class="leading-relaxed">Mental wellness platform subscription</li><li class="leading-relaxed">Gym reimbursement</li><li class="leading-relaxed">Childcare reimbursement</li><li class="leading-relaxed">Group term life insurance</li></ul>COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:At this company, we celebrate our differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Team members are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make this a higher-performing company and a great place to be.

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