Established in 2020, Rhino Entertainment is a fast-growing online gaming operator which consistently punches above its weight, with a multi-brand strategy, operating out of a number of reputable, regulated jurisdictions from which its brands serve an ever-growing number of markets. Driven by passion, hard work, and a hunger for learning, our multinational teams, based across Malta, Macedonia, Spain, and a number of other countries, have built fantastic products through which we provide value-driven and exciting online entertainment through industry-leading technologies and an unmatched customer experience.

Rhino Entertainment Group

Finnish Speaking - Customer Experience Agent

Senior Full Stack Developer

Product Owner

Finnish Speaking - Operations Agent

Commercial Manager - India

AML & RG Manager

Country Manager - Finland

Rhino Entertainment is seeking a passionate Customer Experience Agent to join their dynamic team. Reporting to the Operations Team Lead, this role involves providing outstanding service to Finnish and English-speaking customers via email and live chat, processing withdrawals, and ensuring a smooth customer journey. The agent will also contribute to team KPIs, escalate complex issues, process KYC, and provide feedback to improve customer experience, maintaining a customer-focused approach.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3>We’re looking for passionate, people-focused individuals with excellent communication skills to join our friendly, fun, and dynamic team at Rhino Entertainment. You'll bring positive energy to every interaction, assisting customers with a variety of queries.As a Customer Experience Agent, you will be reporting directly to the Operations Team Lead. In this role you will play a key role in delivering outstanding service to our Finnish customers. You’ll support both Finnish and English-speaking customers via email and live chat, process withdrawals, and ensure a smooth and enjoyable experience throughout their journey with us.No two days are the same in this role—and that’s exactly what makes it so exciting!What your role will look like :<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide outstanding customer service through live chat and email in both Finnish and English</li><li class="leading-relaxed">Communicate directly with other teams and providers to solve customer queries in the most efficient way</li><li class="leading-relaxed">Provide an enhanced customer experience by swiftly and safely processing customers' withdrawals</li><li class="leading-relaxed">Contribute to team effort by achieving personal KPI’s to support departmental SLA’s.</li><li class="leading-relaxed">Escalate matters that require further attention from internal teams, ensuring timely resolutions</li><li class="leading-relaxed">Take ownership of customer cases that cannot be resolved at the point of contact and see them through to full resolution</li><li class="leading-relaxed">Process KYC and documentation, and conduct any enhanced due diligence when required</li><li class="leading-relaxed">Provide insight into current customer feedback and help shape our systems, processes, FAQs, and Knowledgebase within Operations and wider Country Management</li><li class="leading-relaxed">Maintain a customer focused approach by consistently prioritizing the player experience</li><li class="leading-relaxed">Any ad/hoc queries required by business such as analysing customer contact trends and patterns, and providing context around these</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Requirements</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Fluent in written and spoken Finnish and English</li><li class="leading-relaxed">Prior experience in customer facing or a similar role within iGaming will be considered an asset</li><li class="leading-relaxed">Analytical and problem-solving skills</li><li class="leading-relaxed">Acquires high levels of adaptability and flexibility</li><li class="leading-relaxed">Demonstrated ability to work well under pressure and multitask</li><li class="leading-relaxed">Strong organisational and time management abilities</li><li class="leading-relaxed">Passion for delivering an outstanding customer experience</li><li class="leading-relaxed">Collaborative mindset, with the ability to work effectively within teams and across departments</li><li class="leading-relaxed">Willingness to work shifts</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Benefits</h3>**Working for Rhino includes plenty of perks.What we offer:**<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive salary based on your knowledge & experience</li><li class="leading-relaxed">Quarterly performance bonus split on personal objectives and company performance</li><li class="leading-relaxed">€500 Yearly Wellness & Mindfulness allowance to support an active lifestyle</li><li class="leading-relaxed">Flexibility & a work-life blend through our Hybrid & Overseas Working guidelines</li><li class="leading-relaxed">Diverse, dynamic, fun environment with happy and helpful colleagues</li><li class="leading-relaxed">Learning & Development opportunities to invest in your personal development</li><li class="leading-relaxed">Fresh fruit, healthy snacks & food are available at the office everyday - and of course, good tea & coffee</li><li class="leading-relaxed">Free parking, table tennis, lounge area, plenty of meeting rooms and sea views at our ergonomic office</li><li class="leading-relaxed">Regular social events to strengthen long lasting relationships</li><li class="leading-relaxed">Enjoy a “Me Day” on your birthday</li><li class="leading-relaxed">Paid time off, including extra days for special life events</li><li class="leading-relaxed">AXA Private Hospital & Dental Insurance Coverage</li><li class="leading-relaxed">Form an active part of our talent acquisition, with our Referral Bonus</li><li class="leading-relaxed">And to top it off, a great culture!</li></ul>Join us at Rhino Entertainment and unleash your full potential in a vibrant and rewarding career! 🎉

thumbnail_Rockstar.webp

Rockstar.webp

Rockstar Jobs

thumbnail_EA.webp

EA.webp

EA Jobs

thumbnail_Playstation.webp

Playstation.webp

Playstation Jobs

small_Ubisoft.webp

thumbnail_Ubisoft.webp

Ubisoft.webp

Ubisoft Jobs

thumbnail_Epic Games.webp

Epic Games.webp

Epic Game Jobs

thumbnail_Riot Games.webp

Riot Games.webp

Riot Jobs

08cafc09dac48d655284704f063dc64e.webp

CDPR Jobs

80ad888d-4837-48d9-8b65-0ffdee910f35.webp

Krafton Jobs

thumbnail_a14feb4b393500244d0b8864bda07b2c.webp

a14feb4b393500244d0b8864bda07b2c.webp

Twitch Jobs

thumbnail_865c7fd0-1ffd-4000-80b6-1e69d6665257.webp

865c7fd0-1ffd-4000-80b6-1e69d6665257.webp

Larian Jobs

thumbnail_02_21_2024__11_00_53.webp

02_21_2024__11_00_53.webp

Wargaming Jobs

medium_naughty dog.webp

small_naughty dog.webp

thumbnail_naughty dog.webp

naughty dog.webp

Naughty Dog Jobs

large_netflix.webp

medium_netflix.webp

small_netflix.webp

thumbnail_netflix.webp

netflix.webp

Netflix Jobs

large_supercell.webp

medium_supercell.webp

small_supercell.webp

thumbnail_supercell.webp

supercell.webp

Supercell Jobs

zynga_logo.jpg

Zynga Jobs

Test your Unity Animations knowledge with this quiz! Explore concepts like Animator Controller, Blend Trees, and many more.

Test your Unity UI knowledge with this quiz! Explore essential concepts like Canvas, EventSystem and many more. 

Challenge yourself with this Unity Input System quiz! Test your skills in input mapping, device handling, and action events.

Take your Unity skills to the next level with Part 3 of this quiz, covering scripting, physics, rendering, and performance optimization!

Test your Unity expertise with this quiz, covering initialization to advanced rendering and physics!

Test your Unity knowledge with this comprehensive quiz, covering everything from MonoBehaviour basics to advanced physics, rendering, and optimization techniques across multiple difficulty levels!

Assess your knowledge of Unity's Rigidbody component and its advanced physics interactions with this in-depth quiz!

Test your understanding of Unity’s Physics, Movement, and MonoBehaviour with this insightful beginner-friendly quiz!

Dive into the fundamentals of open-world game development in Unity with this beginner-friendly quiz.

Challenge yourself with this beginner-friendly quiz on building an endless runner in Unity!

Test your beginner-level knowledge of Unity platformer development with this engaging quiz.

Test your basic knowledge of Unity and Unreal Engine with this beginner-friendly quiz on game development fundamentals.

This assessment evaluates your understanding of Unity's component-based architecture, how GameObjects and their components interact, the hierarchy system with nested GameObjects, and how to reference them in scripts.

This assessment evaluates your understanding of Unity's NavMesh system, including navigation baking, NavMeshAgents, pathfinding, obstacles, and scripting interactions with NavMesh to create AI-driven movement.

An assessment to test the correct usage of Unity's events and lifecycle functions in the context of the game "Clash Royale"

- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Programming Patterns! 📋- This assessment gives us an idea of your code architecture skills - Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your OOPs skills! 📋- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills - Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Unity Skills 📋 - This assessment gives us an idea of your Unity fundamentals - Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc. - 9 questions: 9 Multiple Choice - Minimum score needed to qualify: 80% - Average time to complete: 5 to 10 minutes

Bandai Namco

Revenue Accountant

right hook 

Visual Creator (for Paid Advertising Campaigns)

extreme network

Principal Software Engineer – (Gen AI, Big Data) (10026)

Distribution Partner Account Manager – Pan-EMEA distributors

Principal Data Scientist (10042)

Staff Data Scientist (Gen AI, Machine Learning)

Bandai Namco Entertainment America Inc. is seeking a Revenue Accountant to play an integral role in revenue accounting activities. This position involves a broad range of duties including monthly close and general ledger responsibilities. The successful candidate will be a self-starter with impeccable attention to detail, strong financial savvy, and an aptitude for technology and financial systems, working in a fast-paced environment. The role is based in Irvine, California, with a hybrid work schedule.

Bandai Namco exists to share dreams, fun and inspiration with people around the world. Connecting people and societies in the enjoyment of uniquely entertaining products and services, we're working to create a brighter future for everyone. As a mission and values driven organization, discover what it means to be part of "Fun for All into the Future." Take a peek at what it's like to work and play at one of the top publishers in the industry.

Creative Content Specialist

Licensing Administrator

Manager, CRM & Email Marketing

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">POSITION SUMMARY</h3>Bandai Namco Entertainment America Inc. embraces the idea Fun For All Into the Future, where anything is possible for our fans and team, using technology and innovation to create the most memorable and genuine experiences around our brands. We are the official home for ELDEN RING, Armored Core, TEKKEN, DRAGON BALL, GUNDAM, PAC-MAN, and many more.BNEA’s Revenue Accountant plays an integral role in revenue accounting activities and will have a broad range of duties including various aspects of monthly close and general ledger responsibilities. To be successful, you will need to be a self-starter and possess impeccable attention to detail, strong financial savvy, an aptitude for technology and financial systems and a strong desire and ability to work in a fast paced environment.Join us at our new campus in Irvine, California where a hybrid work schedule will be observed.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">ESSENTIAL DUTIES AND RESPONSIBILITIES</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Utilize Oracle and BIOne Data Warehouse for end-to-end invoice processing and revenue reconciliation, including preparing and issuing invoices, processing adjustment invoices, and ensuring prompt payment collection.</li><li class="leading-relaxed">Create and maintain mapping between raw sales data, final statements, Oracle game codes, and revenue account codes to ensure accurate financial reporting.</li><li class="leading-relaxed">Collect monthly and quarterly statements from First Party Partner (1P) portals for reconciliation, variance identification, and further investigation as required.</li><li class="leading-relaxed">Coordinate with the Apps Team to ensure the completeness and accuracy of flash sales data and monthly/quarterly statements in BIOne Data Warehouse.</li><li class="leading-relaxed">Reconcile and balance revenue, deferred revenue, and accrued accounts receivable at month-end closing; investigate and resolve any variances identified.</li><li class="leading-relaxed">Assist with royalty recoupments, follow up on missing licensor statements, and process related invoices in Oracle.</li><li class="leading-relaxed">Manage revenue recognition entries using RecVue system to ensure compliance with company policies, including preparing and uploading journal entries for month-end estimated sales accruals and tracking related entries and reversals.</li><li class="leading-relaxed">Review RecVue system-generated revenue entries and reports as requested by management, and reconcile data based on specific projects, products, and transactions from Oracle.</li><li class="leading-relaxed">Generate and reconcile assigned revenue-related reports to support accurate financial statements.</li><li class="leading-relaxed">Provide audit PBC documentation as requested and communicate directly with auditors.</li><li class="leading-relaxed">Work on ad hoc assignments such as state apportionment analysis and evaluation of Downloadable Content (DLC) value per title.</li><li class="leading-relaxed">Monitor and distribute daily credit hold reports, release orders, conduct remote deposits and payment applications, send invoices and monthly statements to customers, and collect past due invoices.</li><li class="leading-relaxed">Process and issue credit memos and invoices for adjustments, sales programs, e-commerce store, and Amazon Seller Central transactions.</li><li class="leading-relaxed">Create and update customer profiles in Oracle; manage the credit application process for annual credit insurance reviews and submit and track credit coverage and limits for customers.</li><li class="leading-relaxed">Maintain customer retail certificates and provide credit references as requested.</li><li class="leading-relaxed">Other duties as assigned.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">MINIMUM QUALIFICATIONS</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">BA/BS in Accounting/Finance</li><li class="leading-relaxed">3+ years increasingly responsible experience in accounting, ideally within a video game company</li><li class="leading-relaxed">Experience working with applications, data, and other technical teams preferred</li><li class="leading-relaxed">Strong organizational, verbal, and written communication skills</li><li class="leading-relaxed">Advance excel skills</li><li class="leading-relaxed">Strong analytical and problem-solving skills</li><li class="leading-relaxed">Highly detail oriented, strong ability to prioritize and multitask to meet deadlines</li></ul>

Follow Mayank - career advice

Follow Mayank Grover for game development resources

Free | C# | Midnight Pizza Fight

Free | C++ | Lethos

Free | C++ | Pong

Follow Abhishek - tech content

Follow Abhishek Smith for game programming content

This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.

Finnish Speaking - Customer Experience Agent

Senior Full Stack Developer

Product Owner

Finnish Speaking - Operations Agent

Commercial Manager - India

Commercial Manager - India

AML & RG Manager

Country Manager - Finland

Finnish Speaking - Customer Experience Agent

Job Details