Rippling

Account Manager- SMB, Growth & Retention (Partner Referred Business)

Account Manager- SMB, Growth & Retention (Core)

Account Manager -SMB, Growth & Retention (HR Services)

Manager, Mid-Market Sales (West)

Senior Software Engineer - Backend

Senior Staff Fullstack Engineer - Time Products

Senior Staff Software Engineer - Global Payroll

Senior Security Engineer - Detection and Response Team

Staff Software Engineer - Data Cloud

Rippling is seeking a self-driven, growth-minded Account Manager for their hybrid US-based SMB team. This quota-carrying sales role involves being the primary relationship owner for customers, guiding them in optimizing Rippling's HR, IT, and Finance products. Responsibilities include ensuring customer value, expanding platform usage, consulting on needs, managing sales pipelines, and partnering with cross-functional teams to drive adoption, retention, and revenue growth.

Senior Technical Program Manager

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Rippling</h2>Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the role</h2>We’re looking for a self-driven, growth-minded account manager with a proven track record of success to join our hybrid- US-based Account Management team. As an account manager at Rippling, you are the CEO of your book of business. You are the primary relationship owner for each of your customers to guide them in optimizing the use of Rippling’s suite of back-office HR products and solutions. You will navigate complex customer issues and priorities and lead initiatives in your book to meet company objectives for customer adoption, retention, and revenue growth. Account managers in our SMB segment own revenue retention and growth of one of our fastest growing customer segments. This is a quota-carrying sales role.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you will do</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ensure our customers in the Partner Referred channel are realizing value and expanding across the platform.</li><li class="leading-relaxed">Proactively engage customers in your book via key lifecycle events: “go live”, benefits renewal, executive business reviews, contract renewal, etc.</li><li class="leading-relaxed">Consult with clients to understand their HR, IT, Finance, and global workforce management needs through a solutions-based approach.</li><li class="leading-relaxed">Navigate a strategic sales process by building relationships with multiple external and internal stakeholders through remote and in-person meetings.</li><li class="leading-relaxed">Negotiate and coordinate customer procurement and contract execution as part of managing the broader customer relationship.</li><li class="leading-relaxed">Build and manage a pipeline of new subscription cross-sales, product upgrades, and contract renewals to monthly targets.</li><li class="leading-relaxed">Develop and demonstrate a broad knowledge of current and new Rippling products via executing customer adoption playbooks and prospecting.</li><li class="leading-relaxed">Partner with cross-functional product, support, and customer operations teams to ensure customer success and secure long-term commitments, directly influence Rippling’s product roadmap, and increase operational efficiency.</li><li class="leading-relaxed">Take an entrepreneurial approach to the role by being a proactive and strategic partner to customers, tailoring your approach to maximize Rippling product adoption based on each customer’s unique business operations.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you will need</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3+ years of SaaS experience in account management, sales, or quota-carrying customer success.</li><li class="leading-relaxed">Ensure our customers in the Partner Referred channel are realizing value and expanding across the platform.</li><li class="leading-relaxed">Track record of consistently meeting and exceeding quota via new product sales and upgrades (license expansion sales are not likely relevant).</li><li class="leading-relaxed">Competitive and creative drive to win over customers and think outside the box to get a deal done.</li><li class="leading-relaxed">Demonstrated ability to run a consultative discovery and demo meeting and run a structured sales process.</li><li class="leading-relaxed">Proven success building and maintaining long term commercial relationships.</li><li class="leading-relaxed">Highly effective communicator with good people instincts – able to build trust and work well with a diverse group inside and outside the company.</li><li class="leading-relaxed">Highly organized, self-motivated, and detail-oriented; great follow-through on projects/tasks big and small.</li><li class="leading-relaxed">High integrity; enthusiastic about building a great company for the long term.</li><li class="leading-relaxed">Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Additional Information</h2>Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.comRippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.OTE (60/40 commission split for base/variable pay): $130,000/year*Commission is not guaranteed

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Anthropic

Customer Success Manager, Scaled

Staff+ Software Engineer, Platform

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Consolidator (M/F/NB)

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Financial Planning Analyst Assistant (Marketing) - Apprenticeship (12 months) September 2026 (M/F/NB)

As a Scaled Customer Success Manager at Anthropic, you will manage a large portfolio of Commercial and Enterprise customers, designing and executing scalable customer journeys through digital touch points, automated programs, and one-to-many engagements. You will drive adoption, stickiness, retention, and expansion for Claude Enterprise, Claude Code, and API products. This role involves pioneering AI-powered processes to transform customer experience, collaborating with Sales, Product, and Marketing, and continuously optimizing scaled engagement models.

Customer Success Manager, Industries

Customer Success Manager

Account Executive, Public Sector

Safeguards Policy Analyst, Fraud & Scams

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Anthropic</h3>Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the role</h3>As Anthropic scales its customer base across Claude Enterprise, Claude Code, and our API, we need to extend world-class customer success to a broader segment of customers through innovative, scalable approaches. The Scaled CSM will pioneer digital-first and one-to-many customer engagements that drive adoption, stickiness, retention, and expansion at scale.This role sits at the intersection of Customer Success innovation and AI transformation. As a Scaled Customer Success Manager at Anthropic, you'll be owning the success of a large portfolio of Commercial and Enterprise customers, you’ll design and execute scalable customer journeys through digital touch points, automated programs, one-to-many engagements, and strategic human intervention. You won't just manage customers — you'll "Claudify" the customer experience by building AI-powered processes that transform how customers adopt and derive value from Claude. Your work will directly shape how we engage customers at scale while maintaining the personalized, high-value experience that defines Anthropic.You'll collaborate closely with our Programmatic Success team to develop compelling customer content, with Sales organization to co-develop strategic plans, ensure seamless handoffs, and drive growth opportunities, with Product to channel customer insights and build consumption-driving features, and with Customer Success leadership to continuously optimize our scaled engagement model, all while pioneering how we leverage our own AI capabilities to transform digital customer engagement.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Own scaled customer engagement for a large portfolio of Commercial and Enterprise accounts, managing customers through timebound, digital-first touchpoints that drive activation, consumption, retention, and expansion across Claude Enterprise, Claude Code, and API products</li><li class="leading-relaxed">Execute timebound strategic human touchpoints at key moments— customer activation, expansion discussions, renewal conversations, risk interventions - ensuring high-impact interactions when customers need them most</li><li class="leading-relaxed">Provide technical guidance. Develop deep product expertise to guide implementation decisions, advise on safe, impactful adoption of new features, , and translate AI capabilities into business value for audiences from developers to executives</li><li class="leading-relaxed">Channel customer voice back to Product and leadership by aggregating insights from digital interactions, surveys, and community engagement to influence roadmap and improve customer experience</li><li class="leading-relaxed">Partner cross-functionally with Marketing on customer campaigns, Sales on handoffs and growth, Product on adoption-driving features, and Customer Success on playbook development and optimization</li><li class="leading-relaxed">Triage and prioritize across a pooled book. Work from a shared queue of engagement requests across a large customer pool. Ramp quickly on unfamiliar accounts, ruthlessly prioritize through a business-impact lens, and maintain quality across high concurrent volume.</li><li class="leading-relaxed">"Claudify" customer touch points by designing and implementing AI-powered processes that enhance the customer experience—using Claude to personalize communications, automate repetitive tasks, and deliver proactive insights at scale</li><li class="leading-relaxed">Design and execute one-to-many programs including email campaigns, webinars, office hours, and digital content that educate customers, drive product adoption, and surface expansion opportunities across customer segments</li><li class="leading-relaxed">Develop scalable onboarding and activation programs that ensure customers achieve rapid time-to-value, including digital onboarding sequences, self-service resources, and pooled support models</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">You may be a good fit if you have:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3-5+ years in customer-facing roles such as Customer Success, Customer Marketing, or Account Management or Consulting —with experience managing a high volume of accounts or building scaled programs</li><li class="leading-relaxed">Experience with digital-first or tech-touch customer engagement: You've built or executed one-to-many programs including email campaigns, webinars, customer communities, or automated customer journeys</li><li class="leading-relaxed">Systems thinking and process orientation: You naturally ask "how might we scale this?" and have experience building repeatable playbooks, templates, and frameworks that work across diverse customer types</li><li class="leading-relaxed">Data-driven mindset: You're comfortable analyzing customer health metrics, product usage data, and program effectiveness to make decisions and optimize approaches</li><li class="leading-relaxed">Technical aptitude and AI enthusiasm: You quickly master complex products, translate technical concepts across audiences, and are genuinely excited about responsible AI's potential to transform business. You're committed to helping customers adopt Claude safely and effectively</li><li class="leading-relaxed">Excellent communication skills: You can create compelling written content for customer programs and communicate effectively with stakeholders at all levels</li><li class="leading-relaxed">Comfortable building in ambiguity: This is an evolving motion—you'll thrive creating structure where none exists, iterating quickly based on learnings, and adapting as the business grows</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Strong candidates may have:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Familiarity with AI/ML products, developer tools, or API-based products</li><li class="leading-relaxed">Experience in consumption-based or usage-driven business models</li><li class="leading-relaxed">Track record of building customer programs from scratch that drove measurable retention or expansion outcomes</li><li class="leading-relaxed">Experience with Customer Success platforms (Gainsight, Vitally, ChurnZero) and marketing automation tools</li><li class="leading-relaxed">Background in Digital Customer Success, Scaled Success, Customer Education, or Customer Marketing</li></ul>The annual compensation range for this role is listed below.For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.Annual Salary:$200,000 - $260,000 USD<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Logistics</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience</li><li class="leading-relaxed">Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience</li><li class="leading-relaxed">Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position</li><li class="leading-relaxed">Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.</li><li class="leading-relaxed">Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.</li></ul>We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit <a href="http://anthropic.com/careers" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">anthropic.com/careers</a> directly for confirmed position openings.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">How we're different</h3>We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Come work with us!</h3>Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about <a href="https://www.anthropic.com/candidate-ai-guidance" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">our policy</a> for using AI in our application process

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.