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Rivian is seeking a Sr. Field Service Technician to enhance the customer experience at service locations. This role requires strong technical acumen, excellent customer service, and communication skills. Responsibilities include performing vehicle diagnosis, repairs, installations, and inspections, leveraging understanding of schematics and parts processes. The technician will conduct road tests, manage parts operations, and document repairs. This position involves supporting and mentoring other technicians, maintaining high-quality work with minimal supervision, and potentially transitioning from remote to onsite work, requiring travel.

Sr. Warehouse Associate

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Job Description</h3>About RivianRivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.Role SummaryThe Sr. Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go-getter attitude, possess great communication skills, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Service, Vehicle and Delivery Operations, and Field Service Engineer teams. This role will require a dynamic and resourceful leader with excellent oral and written communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. Experience in automotive, process standardization, continuous improvement, and managing escalations is a plus.Responsibilities<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Follow Rivian repair procedures with efficiency without compromising quality and safety</li><li class="leading-relaxed">Perform diagnosis, repairs, installations, and inspections on vehicles</li><li class="leading-relaxed">Leverages strong understanding of schematics and diagrams to diagnose and resolve repair issues accurately and appropriately</li><li class="leading-relaxed">Perform vehicle repairs in a setting outside of a service center</li><li class="leading-relaxed">Conduct road tests on vehicles to ensure quality of the repair</li><li class="leading-relaxed">Perform necessary parts operations such as parts ordering, receiving, shipping and inventory</li><li class="leading-relaxed">Utilizes deep understanding of parts department process to ensure quality standards are met</li><li class="leading-relaxed">Stay up to date with technical skills and required training</li><li class="leading-relaxed">Support campaigns and containment initiatives</li><li class="leading-relaxed">Demonstrates high-level administrative experience through the use of Microsoft Office tools</li><li class="leading-relaxed">Maintain high quality work and efficiency while working with little supervision</li><li class="leading-relaxed">Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment</li><li class="leading-relaxed">Provide service support to the field to support the Service organization</li><li class="leading-relaxed">Ability to perform duties and communicate with a high level of professionalism, in a customer-facing environment</li><li class="leading-relaxed">Support, Coach and Mentor other technicians as assigned</li><li class="leading-relaxed">Ability to properly document repairs completed and in process</li><li class="leading-relaxed">This role may transition from remote to on-site and require in-person work, on-site at the service center should one be opened within 90 miles or 2 hours of the employee’s assigned remote work location</li><li class="leading-relaxed">Travel to locations to support as required until the local Service Center opens, including but not limited to, production plant</li><li class="leading-relaxed">Operate remotely until the local service center opens, if applicable</li></ul>Qualifications<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">HS Diploma or GED preferred</li><li class="leading-relaxed">Graduated from an accredited automotive repair school or equivalent vocation program preferred</li><li class="leading-relaxed">Extensive experience in HV diagnostic work</li><li class="leading-relaxed">10 or more years’ experience working on vehicle high voltage systems preferred</li><li class="leading-relaxed">Understands HVIL (High-Voltage Interlock) and the high voltage architecture</li><li class="leading-relaxed">Minimum 3 years’ experience as a shop foreman, team lead, shop supervisor or trainer preferred</li><li class="leading-relaxed">Excellent written and oral communication</li><li class="leading-relaxed">Ability to root-cause problems and find or suggest solutions</li><li class="leading-relaxed">Experience in Continuous Improvement Process</li><li class="leading-relaxed">Experience using test tools (PICO-Scope, PCAN, Kavaser Memorator, breakout box etc)</li><li class="leading-relaxed">Extensive experience in bumper-to-bumper diagnosis and repair</li><li class="leading-relaxed">Ability to drive non-commercial truck and trailer preferred</li><li class="leading-relaxed">Limited travel may be required depending on business need</li><li class="leading-relaxed">Must possess a valid driver’s license, and maintain a clean driving record</li><li class="leading-relaxed">No driving related suspensions or revocation of Driver License (within a 3-5year period).</li><li class="leading-relaxed">Parts department and billing experience preferred</li><li class="leading-relaxed">Experience using a work order management system including repair documentation</li><li class="leading-relaxed">Experience working in start-up environments preferred</li><li class="leading-relaxed">Strong organizational and time management skills along with attention to detail</li><li class="leading-relaxed">Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs)</li><li class="leading-relaxed">Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners</li><li class="leading-relaxed">Ability to read and speak fluent English.</li><li class="leading-relaxed">Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.</li><li class="leading-relaxed">Minimum age of 21.</li><li class="leading-relaxed">Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours</li></ul>

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As a Game Developer at Gamblify, you will join small teams of 2-3 people to bring slot machine game projects to life. Your role involves implementing both the frontend and logic engine, collaborating closely with game designers and artists to achieve cohesive visual styles. You will develop games in the Godot engine using GDScript and code logical rules in Java. This position is integral to the entire development pipeline, from initial concept to final testing, requiring strong problem-solving skills and a flair for creating engaging gaming experiences.

At Gamblify we develop software and hardware solutions for the Danish gambling industry. Our products range from slot machines and betting terminals to online casino solutions. ‍We believe in a culture of continuous learning and growth, encouraging our employees to explore new ideas, expand their skill sets, and contribute their unique perspectives. We're not just building games, we're building a community where every team member plays an integral role in shaping our success.We believe in creating fun, different and most of all - safe products for the gambling industry.

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As a game developer at Gamblify you will be working in small teams of 2-3 people on each slot machine game project and bring your ideas to life through implementation of the frontend and logic engine.<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Key Responsibilities:</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Collaborate closely with game designers and graphics artists to understand visual requirements and implement cohesive visual styles.</li><li class="leading-relaxed">Make your games come to life in the Godot game engine by using GDScript</li><li class="leading-relaxed">Collaborate with the team in order to code the logical rules and gameplay of the game in Java</li><li class="leading-relaxed">Be part of the whole pipeline from initial idea to final testing.</li><li class="leading-relaxed">Stay updated on industry trends and advancements in game graphics to bring innovative ideas to the projects.</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Qualifications:</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Being an all around great software developer.</li><li class="leading-relaxed">Having a flair for creating fun gaming experiences.</li><li class="leading-relaxed">Strong problem-solving skills, attention to detail, and the ability to work within technical constraints.</li><li class="leading-relaxed">Good communication skills and the ability to work collaboratively in a team environment.</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">It would be extra awesome if you:</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Are experienced in the Godot game engine.</li><li class="leading-relaxed">Have experience in creating slot machines games.</li><li class="leading-relaxed">Have prior experience with version control systems and agile development methodologies.</li></ul>

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