Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.At Rocket, software is about more than just code—it’s about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we’re serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.

Rocket

Data Engineer III

Principal Customer Solutions Engineer

Account Executive

Senior Sales Engineer

Senior Account Executive

Senior Network Engineer

Junior AI Engineer

Security Engineer III

Principal Product Manager & Evangelist

The Enterprise Data Intelligence and Analytics team at Rocket Software seeks a Data Engineer III to develop and maintain scalable data pipelines, build robust data models, and create BI dashboards. This role involves supporting the development and deployment of predictive analytics solutions, combining strong data engineering fundamentals with exposure to applied data science. Responsibilities include feature engineering, model integration, and production data workflows, ensuring data quality, performance, and alignment with enterprise data architecture standards.

Principal Solutions Architect

It's fun to work in a company where people truly BELIEVE in what they're doing!Job Description Summary:The Enterprise Data Intelligence and Analytics team at Rocket Software delivers enterprise data platforms, tools, and analytical capabilities that empower data-driven decision making across the organization. The Data Engineer III is responsible for developing and maintaining scalable data pipelines, building robust data models, BI dashboards and supporting the development and deployment of predictive analytics solutions. This role combines strong data engineering fundamentals with exposure to applied data science, contributing to feature engineering, model integration, and production data workflows, while ensuring data quality, performance, and alignment with enterprise data architecture standards.What You will Do<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Build and maintain robust data models/ pipelines using Fivetran, snowflake and dbt etc.</li><li class="leading-relaxed">Develop governed BI dashboards using Looker, Power BI or similar tools</li><li class="leading-relaxed">Design and deploy predictive AI/machine learning models using Python and/or Dataiku, snowflake</li><li class="leading-relaxed">Perform feature engineering, model validation and performance monitoring</li><li class="leading-relaxed">Partner with business stakeholders to translate requirements into scalable data solutions</li></ul>Required Qualifications and Skills<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3-5 years of experience working in data/analytics engineering or related field</li><li class="leading-relaxed">Strong SQL and data modeling experience with dbt and snowflake</li><li class="leading-relaxed">Experience building dashboards in Looker, Power BI on similar tools</li><li class="leading-relaxed">Experience developing predictive AI/ML models using python, Dataiku or similar tools</li></ul>Nice to Have<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Exposure/experience with Dell Boomi, snowflake or Dataiku Gen AI Agents implementation</li><li class="leading-relaxed">Exposure/experience with churn, propensity to buy or revenue prediction use cases</li></ul>We are especially interested in candidates passionate about bridging data engineering and predictive analytics to enable smarter, data-driven decision making.EducationBachelor's degree in computer science or related field preferredTravel Requirements:Minimal, <5%Information Security:Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.Diversity, Inclusion & Equity:At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.#LI-Remote#LI-JC1.Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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Tekion is seeking an enthusiastic Customer Support Engineer I with a passion for delivering excellent customer experiences. This onsite role in Cincinnati, Ohio, requires expertise in Fixed Operations (Parts & Service) within automotive software. The successful candidate will take ownership of customer issues, diagnose and troubleshoot system problems, escalate unresolved issues, and document technical knowledge. This role involves coordinating with dealership clients and ensuring the support team adheres to processes and deliverables in an agile environment.

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Senior Manager, FP&A

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Summary</h2>We're looking for enthusiastic people who love challenges, pushes boundaries and is passionate about delivering awesome customer experiences. In this senior-level role, you will be a subject matter expert in your domain to help coordinate and communicate with our dealership clients regarding support issues and help keep the support team on track and in-line with processes and deliverables. Our transparent and collaborative culture means we work both independently and together as a team on projects in an agile environment.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Roles & Responsibilities</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Taking ownership of customer issues reported and seeing problems through to resolution</li><li class="leading-relaxed">Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues</li><li class="leading-relaxed">Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams</li><li class="leading-relaxed">Ability to understand the application both functionally and technically</li><li class="leading-relaxed">Refer to internal databases or external resources to provide accurate tech solutions</li><li class="leading-relaxed">Ensure all issues are properly logged</li><li class="leading-relaxed">Prioritize and manage several open issues at one time</li><li class="leading-relaxed">Prepare accurate and timely reports</li><li class="leading-relaxed">Document technical knowledge in the form of notes and manuals</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Qualifications & Educational Requirements</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5+years of experience as an Application Support Engineer or Customer Support Engineer</li><li class="leading-relaxed">At least 1-2 years in the automotive industry preferably supporting a DMS</li><li class="leading-relaxed">Previous experience in application, production or product support</li><li class="leading-relaxed">Ability to learn and master employer-specific software</li><li class="leading-relaxed">Complex problem solving</li><li class="leading-relaxed">Written and verbal communication skills</li><li class="leading-relaxed">Ability to diagnose & address application issues</li><li class="leading-relaxed">Candidate should be ready for rotational shift</li><li class="leading-relaxed">Experience in Fixed Operations in an automotive environment-preferred</li><li class="leading-relaxed">Basic understanding of IoT and software – preferred</li><li class="leading-relaxed">Knowledge of APIs and coding skills preferred.</li><li class="leading-relaxed">Working knowledge of SQL,Mongo Databases & basic network configuration-desied</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Sponsorship</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Please note that visa sponsorship is not available for this position.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Perks and Benefits</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive compensation and generous stock options</li><li class="leading-relaxed">100% employer-paid top-of-the-line medical, dental and vision coverage</li><li class="leading-relaxed">Great benefits including unlimited PTO, parental leave and free snacks and beverages</li><li class="leading-relaxed">The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies</li><li class="leading-relaxed">Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper</li><li class="leading-relaxed">Work on the latest and coolest technologies – everything is home-grown and built ground-up</li><li class="leading-relaxed">A dynamic work environment with a strong sense of community and collaboration</li><li class="leading-relaxed">The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy</li><li class="leading-relaxed">Exciting opportunities for career growth and development</li></ul>

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