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Sabre, a technology company powering the global travel industry, is seeking an International Reservation Sales Agent to join its global reservations team. The role involves assisting guests with hotel bookings and inquiries, providing prompt and courteous service, and enhancing the customer experience. Responsibilities include managing inbound calls for reservations, changes, and cancellations, providing information about hotel offerings and policies, addressing customer issues, maintaining CRM records, and supporting reporting tasks. The ideal candidate will have a minimum of 1 year of experience in hospitality, call center, or customer service, with strong English and Mandarin communication skills, and the ability to handle a high volume of inquiries in a fast-paced environment.

Senior Director, Head of HRIS (Workday)

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.Simply put, we connect people with moments that matter.Overview We are seeking an International Reservation Sales Agent to join our global reservations team, where innovation knows no borders. This team leads with impact—delivering seamless support and personalized service to travelers worldwide. With an inclusive culture that embraces a flexible work environment, we foster a spirit of collaboration fueled by boldness, curiosity and commitment that empowers us all to win together.As an International Reservation Sales Agent, you will assist guests with hotel bookings and inquiries, providing prompt and courteous service that enhances the customer experience. This role requires attention to detail, excellent communication skills and the ability to thrive in a fast-paced call center environment while supporting Sabre’s global hospitality operations.Responsibilities<ul><li>Manage inbound calls to support hotel reservations, changes and cancellations with accuracy and care.</li><li>Provide detailed information about hotel offerings, policies and local attractions.</li><li>Address customer issues and special requests with professionalism, escalating when needed.</li><li>Maintain updated records of guest interactions in CRM systems.</li><li>Support reporting and operational tasks aligned with call center standards and protocols.</li></ul>Preferred qualifications and education<ul><li>Minimum 1 year of experience in hospitality, call center or customer service roles.</li><li>Strong verbal and written communication skills, and able to handle calls with English and Mandarin speaking customers.</li><li>Demonstrated ability to manage customer inquiries in a high-volume setting.</li><li>High level of professionalism, integrity and customer-centric mindset.</li><li>High school diploma or equivalent; additional certification in hospitality or service is a plus.</li></ul>Working conditions Role is required to work from 11am to 8pm and weekends, and two rest days during the week. Flexibility in scheduling is essential. Sabre has hybrid working arrangement for our employees.Benefits Benefits are not one-size fits all, which is why we go beyond the traditional medical and financial benefits to offer perks that promote total well-being. We offer a comprehensive package designed to help you shift into your best self:<ul><li>Competitive pay and performance-based bonuses</li><li>Flexible work options</li><li>Comprehensive healthcare coverage</li><li>Generous PTO and holidays</li><li>Strong retirement planning support</li><li>Family-friendly benefits</li><li>Professional development opportunities</li></ul>We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

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Evoplay is a leading iGaming provider recognized for its innovative game development and technological solutions. The company's mission is to surprise the iGaming and entertainment industries with unique products, boasting a portfolio of over 200 titles presented globally. Evoplay is known for its pioneering work, including the first 3D/VR gambling game and an RPG-inspired video slot. This role involves developing outbound sales channels, working with incoming leads, managing clients worldwide via email and video calls, and analyzing campaigns to understand customer needs and handle objections. The company offers a dynamic team environment with opportunities for growth and innovation.

Evoplay is one of the leading iGaming providers, recognized for its innovative approach to game development and technological solutions. Our mission is to surprise not only the iGaming market but the entire entertainment industry with our interesting and unique products. Our game portfolio of 200+ titles, where each is a unique and exciting story, is presented all over the world, including Europe, Latin America, Asia, and the CIS. The key to this success is the teamwork of like-minded people who are passionate about a common goal and love games.

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<div>Who we&nbsp;are Evoplay is&nbsp;one of&nbsp;the leading iGaming providers, recognized for its innovative approach to&nbsp;game development and technological solutions. Our mission is&nbsp;to&nbsp;surprise not only the iGaming market but the entire entertainment industry with our interesting and unique products. Our game portfolio of&nbsp;200+&nbsp;titles, where each is&nbsp;a&nbsp;unique and exciting story, is&nbsp;presented all over the world, including Europe, Latin America, Asia, and the CIS. The key to&nbsp;this success is&nbsp;the teamwork of&nbsp;like-minded people who are passionate about a&nbsp;common goal and love games. Evoplay is&nbsp;the first to&nbsp;introduce a&nbsp;3D/VR gambling game at&nbsp;ICE 2018, and created Dungeon: Immortal Evil&nbsp;— the first 3D&nbsp;RPG-inspired hack and slash video slot in&nbsp;2020. We&nbsp;have received numerous nominations at&nbsp;prestigious iGaming awards ceremonies (EGR’s Awards, CasinoBeats, SBC&nbsp;Awards, etc.). The expertise we’re looking for <ul> <li>Relevant experience in&nbsp;sales from 2&nbsp;years;</li> <li>Experience preferably in&nbsp;the field of&nbsp;B2B IT.</li> <li>Highly developed social and communication skills;</li> <li>Desire to&nbsp;learn and to&nbsp;research;</li> <li>To work as a team member.</li> <li>Fluent English</li> </ul> Your position will include <ul> <li>Attend and represent the company at events and exhibitions;</li> <li>Development of the outbound sales channel;</li> <li>Work with incoming leads;</li> <li>Work in&nbsp;the CRM&nbsp;system;</li> <li>Communicate with clients around the world via mail and video calls;</li> <li>Analyze campaigns, identify customer needs, handle objections, etc.</li> </ul> <h3>What we&nbsp;offer</h3> We’re here to&nbsp;make a&nbsp;difference! The iGaming world is&nbsp;fun. It’s an&nbsp;exciting and fast-changing industry, and we&nbsp;provide people with different services for their consistent growth, wellness and fun. <ul> <li>Corporate psychologist;</li> <li>Gifts for significant occasions;</li> <li>Legal support;</li> <li>Flexible working hours;</li> <li>Direct access to&nbsp;C-level&nbsp;and opportunity to&nbsp;suggest new business ideas and drive changes.</li> </ul> If&nbsp;you are ready to&nbsp;work in&nbsp;a&nbsp;dynamic team, passionate about the product, technology, and the world of&nbsp;entertainment, we’re waiting for your&nbsp;CV and portfolio to&nbsp;schedule an&nbsp;online/offline meeting and get to&nbsp;know each other better!</div>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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