Scopely

Lead Live Ops Manager - WWE Champions

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Scopely is seeking a Lead Live Ops Manager for their WWE Champions team, a senior individual contributor role focused on elevating live operations. This role involves end-to-end ownership of live events, calendar leadership, issue response, performance analysis, and driving segmentation and A/B testing. The manager will also focus on operational excellence, process improvement, and cross-functional influence, while mentoring other Live Ops managers. The position is remote in the United States or Canada.

Executive Assistant

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You Will Do</h3>Lead Live Operations Manager to own and elevate live operations execution for WWE Champions, one of our most successful and enduring mobile titles. This is a senior individual contributor role with broad ownership across the Live Ops calendar, operational quality, and execution standards.As a Lead Live Ops Manager, you will lead complex Live Ops initiatives end to end, act as a key operational partner to Product, and use data, segmentation, and experimentation to drive continuous improvement. You will proactively identify risks, raise the quality bar for Live Ops execution, and mentor other Live Ops managers through influence and example.This role is ideal for a deeply experienced Live Ops leader who combines hands-on operational excellence with strong analytical judgment and cross-functional influence.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">End-to-End Live Ops Ownership: Own the execution of major live events, promotions, and offers from planning through post-event analysis, with full accountability for quality, performance, and player impact</li><li class="leading-relaxed">Live Ops Calendar Leadership: Drive ownership of large portions of the Live Ops calendar, proactively managing sequencing, dependencies, and operational risk across teams</li><li class="leading-relaxed">Live Issue Leadership: Lead live issue response during high-severity incidents, coordinating cross-functional partners and driving resolution while maintaining clear internal alignment and effective player-facing communication</li><li class="leading-relaxed">Performance Analysis & Optimization: Independently analyze Live Ops performance using SQL and analytics tools (e.g., Looker, Tableau) to identify trends, risks, and opportunities. Translate insights into concrete improvements to Live Ops cadence, execution, and outcomes</li><li class="leading-relaxed">Segmentation & Experimentation Leadership: Drive the use of segmentation and A/B testing within Live Ops, partnering with Product and Analytics to ensure experiments are correctly scoped, executed, and applied to future planning</li><li class="leading-relaxed">Operational Excellence & Process Leadership: Identify systemic gaps in Live Ops workflows, tooling, and quality controls. Proactively drive improvements that reduce error rates, improve efficiency, and raise the overall execution bar</li><li class="leading-relaxed">Cross-Functional Influence: Serve as a trusted Live Ops partner to Product, Engineering, Analytics, Publishing, and Support, influencing decisions through expertise rather than authority</li><li class="leading-relaxed">Mentorship & Knowledge Sharing: Mentor mid-level and junior Live Ops Managers by reviewing plans, providing feedback, and sharing best practices around execution quality, analytics usage, and experimentation</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What We're Looking For</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">7–9 years of experience in Live Ops, game operations, or live service roles, ideally in mobile free-to-play</li><li class="leading-relaxed">Strong SQL proficiency and deep experience using analytics tools such as Looker or Tableau</li><li class="leading-relaxed">Proven experience designing, executing, and learning from segmented Live Ops content and A/B tests</li><li class="leading-relaxed">Proven track record owning complex Live Ops calendars and high-impact live events</li><li class="leading-relaxed">Strong analytical judgment with the ability to translate data into operational and strategic improvements</li><li class="leading-relaxed">Excellent cross-functional communication and stakeholder management skills</li><li class="leading-relaxed">Demonstrated ability to raise quality standards and mentor others through influence</li><li class="leading-relaxed">Strong player-first judgment, especially in live issue handling and fairness decisions</li></ul>Bonus Points<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Familiarity with Live Ops admin tools, configuration systems, or experimentation frameworks</li><li class="leading-relaxed">Experience working on social, competitive, or franchise-driven games (e.g., sports, fighting, licensed IP)</li></ul>Please ensure that the résumé/CV you attach is written in English.For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.CA, CO, NJ, NY, and WA Annual Salary Range$144,200 - $215,000 USD<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Scopely</h3>Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Niantic games businesses — Scopely consistently delivers experiences players love today and return to for years to come.Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/.

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The Community team at Twitch is seeking a Senior Product Manager to identify growth opportunities and build high-impact products that strengthen connections between streamers and viewers. This role focuses on enhancing viewer engagement with communities and content daily, defining and executing a strategy based on customer needs with agile innovation. Responsibilities include improving growth levers through experimentation, strategic planning for notifications, and collaborating with cross-functional teams.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Us</h3>Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on <a href="https://link.twitch.tv/TwitchLinkedinJD" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">LinkedIn</a> and <a href="https://link.twitch.tv/TwitchTwitterJD" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">X</a>, and discover the projects we’re solving on our <a href="https://link.twitch.tv/TwitchBlogJD" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Blog</a>. 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