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Two Point Studios is seeking a Senior Designer/Writer to join their team, focusing on bringing their charming game world to life. This role involves designing game features, crafting level scenarios and challenges, and writing in-game text and dialogue. The ideal candidate will possess a blend of game design and writing expertise, a love for world-building, and a keen sense of humor. They will collaborate closely with design, writing, production, engineering, and art teams to ensure cohesive integration of narrative elements with gameplay, art, and tools, contributing to the unique charm of Two Point County.

Character Outsource Manager

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3>Position at Two Point StudiosAbout Two Point:Two Point Studios sizzled into existence in the summer heat of 2016 with a goal to create amazing, deep simulation games that not only remain accessible to everyone, but also don't take themselves too seriously - we call them our little people games! In 2018, our hard work came to fruition and Two Point Hospital was born into the world to much acclaim. After Hospital we had a dream of creating an entire world of these little people games within the place we call "Two Point County", and in 2022 our latest game Two Point Campus was released. With us being a part of the Sega family, and with the success of Two Point Hospital and Two Point Campus, we're now pushing forward with our next games to continue to make our "Two Point County" dream a reality!Life at Two Point Studios is exactly as we believe it should be: fun, flexible and super creative! Everyone in our lovely team gets stuck in. You've got some awesome ideas? You can bet we want to hear them! We're a second family here, we all look out for each other, and we love what we do, but we understand that your real family needs you too, so we aim to strike the perfect work life balance enabling you to have fun at the office and get home to your loved ones with time to spare.The Senior Designer/Writer role:Two Point Studios is seeking a Senior Designer/Writer to join our team and help bring our wonderful and charming world to life. You'll work closely with our design and writing teams to design game features, craft level scenarios and challenges, and write text and dialogue for the game. If you're equal parts game designer and writer, you love building worlds, and you have a keen sense of humor, we'd love to hear from you.RESPONSIBILITIES:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Work as part of the design & writing team, reporting to a design lead.</li><li class="leading-relaxed">Design game features, create level scenarios and objectives, craft tutorials and challenges, and contribute to the narrative design.</li><li class="leading-relaxed">Write in-game text and dialogue. Implement text and VO into the game. Manage voice recordings when required. Collaborate with other writers.</li><li class="leading-relaxed">Work closely with the production & design team to help determine the design and writing requirements for the project, track progress, and refine our processes.</li><li class="leading-relaxed">Create documentation for use by the team and as deliverables for key milestones.</li><li class="leading-relaxed">Collaborate with the team to create characters, locations, items, and more, and inject our brand of charm and humor. Help build and curate the world of Two Point County, and incorporate existing lore.</li><li class="leading-relaxed">Work with designers, writers and artists to ensure writing and narrative elements marry up with gameplay systems, art assets, and the pillars of the game.</li><li class="leading-relaxed">Work with the engineering team and others to ensure game features are implemented as intended, and to improve our tools for design, writing and localization.</li></ul>REQUIREMENTS<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Minimum of 5 years' experience in a design or writing role for games.</li><li class="leading-relaxed">An excellent personality, a good sense of humor, and a collaborative mindset.</li><li class="leading-relaxed">An ability to see the funny side of almost anything.</li><li class="leading-relaxed">Great verbal and written communication skills.</li><li class="leading-relaxed">Great organizational skills and the ability to handle multiple complex tasks, prioritizing work sensibly.</li><li class="leading-relaxed">Ability to self-manage and generate tasks, spot issues and fix them.</li><li class="leading-relaxed">A desire to review and iterate extensively in response to feedback.</li><li class="leading-relaxed">A love of playing a variety of games especially in the Management/Simulation genre.</li></ul>PLUSES<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience playing Two Point Hospital, Two Point Campus and Two Point Museum.</li><li class="leading-relaxed">Experience using Unity in any capacity.</li><li class="leading-relaxed">Experience with scripting tools and level design.</li><li class="leading-relaxed">Experience in a narrative design role.</li></ul>

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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The VCF Support Account Manager (VCF SAM) optimizes and personalizes customer support by advocating their requirements, driving swift resolution, and ensuring maximum uptime. This role involves daily interaction with strategic customers, building strong relationships with internal teams, and collaborating across technical, sales, and operational groups to drive VCF adoption and deliver best-in-class support services.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description:</h2>The VMware Cloud Foundation (VCF) division enables organizations worldwide to run their business critical and modern applications in a secure, resilient, and cost-efficient manner. With our flagship product VMware vSphere, and our industry-leading technologies including vSAN, NSX, and Aria, Broadcom customers receive the scale and agility of a public cloud with the security and performance of a private cloud. Modern infrastructures, accelerated application innovation, and predictable TCO savings and investment returns are just a few benefits of having a private cloud infrastructure powered by VMware Cloud Foundation.Together, our bold group of technology professionals with diverse backgrounds, spanning engineering, products, marketing, partners, professional services, and global support services, focuses on what can be best for the largest enterprises, governments, financial services, healthcare, manufacturing, and educational institutions of the world.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Elevator Pitch: Why will you enjoy this new opportunity?</h3>As a part of the Global VCF Support organization, a VCF Support Account Manager (VCF SAM) is responsible for optimizing and personalizing our customer’s reactive and proactive support experience by advocating their requirements and priorities that drive sift resolution, and maximum uptime and removing technical blockers. The role provides a unique opportunity to interact daily with top-tier, strategic customer organizations from varied industries and allows you to have a significant impact on the customers’ experience and success. You will build strong relationships with the customer(s) and various internal teams, with frequent collaboration across technical, sales, and operational teams to drive adoption and consumption of VCF and ensure that VMware by Broadcom is delivering overall best-in-class Support services.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?</h3>Within the first 2 months, you will complete onboarding, build familiarity with the tools we use daily in Support, and start to build relationships with key internal and external stakeholders. You will update and maintain an accurate record of your customers’ most important activities. You will begin to lead customer-first interactions like kickoff calls and support weekly/quarterly reviews with minimal oversight. You will also start working with customers to understand their VCF objectives and priorities and prepare to obtain a VCP certification before the end of 6 months.Within the first 4 months, you will have a good understanding of your customer’s product usage, business use cases, and technical architecture, and build trust among internal teams and customers. You will also have consistent control of low to medium-level escalations and complete the quarterly trainings.Within the first 6-9 months, you will be comfortable being the customer’s technical liaison inside the support organization. You will have your VCP Certification in the first 6 months and have the ability to: proactively ensure that Support Requests (SRs) are driven to resolution without any gaps, independently run advanced-level escalations, work with peers for opportunities to enhance process/workflow internally, maintain customer retention rate of 90% or above, identify SR trends and create action plan(s) as required, and increase customer confidence in our platform and Support delivery.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?</h3>You own and are responsible for driving our premier customers’ support experience. The type of work will include but not be limited to the following:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Coordinate and lead recurring weekly/biweekly/monthly meetings with your customers to review their SR portfolio, identifying status, dependencies, and prioritization. Actively monitor and manage SR activity and trends using custom reports for additional insights. Update internal records regularly with the latest customer actions, priorities, and sentiment for leadership perusal.</li><li class="leading-relaxed">Oversee and direct Support Requests to the proper resources. Understand customer environment architecture and business use cases and ensure that information is available to internal teams when necessary to assist with quick problem resolution.</li><li class="leading-relaxed">Act as the single point of contact for the management and escalation of all Support-related activities by partnering with Account Teams and TAM (where applicable). Drive escalations to resolution within Support and Product Engineering groups by acting as the customer liaison and effectively communicating the technical issues and business impacts internally and externally.</li><li class="leading-relaxed">Coordinate all remote and onsite support engagements and lead get-well plans for customers to identify negative trends and act accordingly with internal teams to improve the Support experience.</li><li class="leading-relaxed">Provide advice and guidance to ensure successful ongoing usage and adoption of VCF and its components. Maintain current functional and technical knowledge of at least one product and provide best practice recommendations and answers to informal customer questions.</li><li class="leading-relaxed">Identify affected customer environments, communicate, and assist with the resolution of any VMware Security Advisories.</li><li class="leading-relaxed">Work with the Proactive Services team to identify potential issues in customer environments and communicate them to customers along with the impact and steps for resolution.</li><li class="leading-relaxed">Document and deliver formal and informal root cause analyses as needed for critical customer situations.</li><li class="leading-relaxed">Participate in Executive Business reviews and provide details that identify issue trends, corrective actions, and training opportunities based on customer SR data.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What is the leadership like for this role? What is the structure and culture of the team like?</h3>The hiring manager for this role is a part of several Senior leaders in the VCF Support organization with multiple years of experience in customer-facing roles. The team is proud of the unique model within Support that emphasizes collaboration, transparency, and career growth. Additionally, we believe that open and respectful communication between peers and managers establishes a great culture that attracts diversity and promotes inclusion. In this role, expect to be challenged occasionally to bring your best, and your efforts will be widely acknowledged and rewarded.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Requirements:</h3>Bachelor’s degree. Relevant years of experience in lieu of a degree may be considered, plus 5+ years of related experience OR Master's plus 3 years.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Notes:</h3>This is a full-time in-office position at the posted locations.Must have legal authorization to work in the US.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Additional Job Description:</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Compensation and Benefits</h3>The annual base salary range for this position is $73,100 - $117,000.This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements.Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence.Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.Welcome! Thank you for your interest in Broadcom!We are a global technology leader that designs, develops and supplies a broad range of semiconductor and infrastructure software solutions.For more information please visit our video library and check out our Connected by Broadcom series.Follow us on Linked In Broadcom Inc.Follow Us<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">LinkedIn</li></ul>Privacy Page© 2025 Workday, Inc. All rights reserved.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.